MoneyGram International

  www.moneygram.com
  www.moneygram.com

MoneyGram International Reviews

Updated 20 November, 2014
Updated 20 November, 2014
101 Reviews
2.4
101 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MoneyGram International Chairman & CEO Pamela H. Patsley
Pamela H. Patsley
53 Ratings

Review Highlights

Pros
  • The only 2 positive things I can say about MoneyGram are work-life balance and office environment (in 6 reviews)

  • Most of my co-workers were great team players and really good people (in 5 reviews)


Cons
  • poor organization structure, lack of communication, salaries are very low, space is cramped up, benefits and add ons are poor (in 5 reviews)

  • Government regulations and fuzzy guidance from upper management hurting the company (in 7 reviews)

More Highlights

22 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    A True Disaster right here in Texas!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Dallas, TX (US)
    Current Employee - Senior Manager in Dallas, TX (US)

    I have been working at MoneyGram International full-time (more than an year)

    Pros

    Paycheck, coffee, restroom, and pens.

    Cons

    High Benefits, low salary, unorganized, treat the employees like garbage, no career growth, 48% turnover, constant lay-offs after you just started.

    Advice to ManagementAdvice

    Wake Up! Stop collecting your millions in salary and leave without getting involved with your employees. Read these reviews! Moneygram is a horrific place to work. Horrible HR department! The only HR Department that don't care about their employees.
    Stacking 20 people in a conference room to work with no work space for them. No training, no development, no interest in their growth. If 9 out 10 of your reviews are bad then you don't have to be a rocket scientist to figure THERE IS A PROBLEM!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    BEWARE! NEVER WORK FOR THIS COMPANY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst in Dallas, TX (US)
    Former Employee - Senior Business Analyst in Dallas, TX (US)

    I worked at MoneyGram International full-time (less than an year)

    Pros

    Nothing. There was nothing ever that was positive at MoneyGram. I deeply regretted accepting the position after the first week. I have never been so disappointed.

    Cons

    Culture is awful. No one talks to each other. They recruited me and five months later laid me off due to a reorg. This company is DYSFUNCTIONAL.

    Advice to ManagementAdvice

    Don't hire people to just lay them off 5 months later.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Challenging place to work. CEO to leave company after contract expires within 12 months!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Legal Counsel in Dallas, TX (US)
    Current Employee - Legal Counsel in Dallas, TX (US)

    I have been working at MoneyGram International full-time (more than an year)

    Pros

    Some great people to socialize with, good friends, and easy to warm up to due to work uncertainty in every department. Great office location to jump on Tollway and quickly....

    Cons

    Prospective employees lured in with money only to regret being there with a short time frame. Western Union management lured over to suffer from pressure that Company is dwindling slowly (see revenues sinking and stock price shedding ground!). Management couldn't foresee WalMart disaster coming their way like a train at 100mph!

    Advice to ManagementAdvice

    Best of luck and keep your resumes updated!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Challenging and interestin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Off Phone Personnel in Lakewood, CO (US)
    Current Employee - Off Phone Personnel in Lakewood, CO (US)

    I have been working at MoneyGram International full-time (more than 5 years)

    Pros

    My co-workers and the amount of PTO. Flexibility in my schedule and very understanding boss.

    Cons

    They don't invest in their employees. We do not get any additional professional training.

    Advice to ManagementAdvice

    Just be aware that your talent is being shoved out the door.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Overpromised, under deliver and can't stop tripping over themselves...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International full-time (more than 5 years)

    Pros

    Pay is competitive for my level...Work is something interesting and challenging.

    Cons

    In-fighting between the business and IT. No communication within the IT org among the execs - seriously, they sit on the same floor in the same building but they don't communicate. The politicking is horrendous. It is like being in Washington DC.

    Advice to ManagementAdvice

    If you had to send a business analyst to one of your sites to ask why people are leaving....wow. Minds are blown all over the place...really?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    MGI SUCKS TOO MANY POLITICS AND RACIST

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance Analyst in Frisco, TX (US)
    Current Employee - Compliance Analyst in Frisco, TX (US)

    I have been working at MoneyGram International as a contractor (more than an year)

    Pros

    Hmmm can't think of any

    Cons

    Managers never hold anyone accountable and tends to fire a lot of people of color although they are the ones doing the majority of the work... If you want to get promoted good luck if you are not kissing upper-management butt... Trainers suck and tend to have less experienced then 85% of employees.. The company continues hiring individuals who have no experience in the role they are doing and thus making FTE pick up the slack.... Management continues to develop so called tools that help employees but only slows us down... Company is just bad what else can I say... Nobody respects management

    Advice to ManagementAdvice

    Stop picking favorites and do your damn job. Fire the correct individuals and promote the workers busting their butt and doing the job correctly. Why have team leads if they are idiots. Also learn to be managers and manage. Most the time managers tend to look down on hard working employees who put in the hours but they have other employees who walk around gossip and talk for hours at their desk and they still have their job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Total chaos!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Minneapolis, MN (US)
    Former Employee - Anonymous Employee in Minneapolis, MN (US)

    I worked at MoneyGram International full-time (more than 8 years)

    Pros

    Absolutely nothing. Organization is heading to chaos.

    Cons

    The organization is a mess after CEO decided to relocate the HQ from Minneapolis to Dallas, and outsource many positions out of the country. Minneapolis employees were left in limbo after the move/outsourcing, and many if not all, will be losing their jobs. Leadership does not seem to know where the company is heading, probably towards chaos, after they collect their high bonuses and salaries and leave the company. The new positions at the new HQ in Dallas seem to be now performed by clueless individuals with absolutely no knowledge or experience, after long tenured and industry experienced employees were eliminated in Minneapolis. Stay away of this organization!

    Advice to ManagementAdvice

    Quit now!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Analyst in Saint Louis Park, MN (US)
    Current Employee - IT Analyst in Saint Louis Park, MN (US)

    I have been working at MoneyGram International full-time (more than 3 years)

    Pros

    Nothing that I could think of.

    Cons

    1) Always change in the management
    2) The leadership team never works hard and is not working towards adding value to the company. They always think about their personal gains.
    3) The leaders form a cozy club. They provide new career opportunities, promotion and pay rise among themselves.

    Advice to ManagementAdvice

    Please hire and respect good resources. Without good resources no company will survive

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    The Management is not interested in their employees at all. If you have any question, idea, issue they do not want it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Minneapolis, MN (US)
    Current Employee - Anonymous Employee in Minneapolis, MN (US)

    I have been working at MoneyGram International full-time (more than 10 years)

    Pros

    Vacation, a lot when you first start.

    Cons

    No leadership, No communication, No flexibility, No employee interest, a lot of "leadership" talking behind employees backs with other employees and promotions are given to cover quota not filling with employee's by qualifications.

    Advice to ManagementAdvice

    Start listening to your employees. The ones who do the day to day are the ones you should be getting advice from. Be more involved in their personal lives you have a lot of good people who have everyday issues just like you do but because they are not at your level they do not have the flexibility you do.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    It's all about MoneyGram

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at MoneyGram International full-time (more than 8 years)

    Pros

    The people in the trenches are great, hard-working, smart, innovative, adaptable, etc. There is a strong work ethic, and in the 'right' department, you will find a work family.

    Cons

    Salaried employees will find they are on call 24/7. The company is filled with many new employees or even long-term employees who never received proper training and thereby suck the life out of anyone with any knowledge of how the business actually works or how to resolve complex issues. MoneyGram does not care about or value its employees as a whole.

    Advice to ManagementAdvice

    Shipping all the operations jobs overseas won't work well and dangling the 'promise' of a nice little package (so the current employees will stay to train their replacements) at the end without actually inking the deal is not conducive to a collaborative, effective environment and transition. The learning curve is vertical.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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