MassMutual Reviews

Updated 4 September, 2014
Updated 4 September, 2014
301 Reviews
3.2
301 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
126 Ratings

Review Highlights

Pros
  • Good compensation if you produce, friendly work environment (in 12 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • They try to convince you that success relies in making friends and family become your clients (in 8 reviews)

  • Older culture, try to use your connections for their own, no salary (in 9 reviews)

More Highlights

48 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Has been a great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor  in  Youngstown, OH (US)
    Current Employee - Financial Advisor in Youngstown, OH (US)

    I have been working at MassMutual full-time for more than 3 years

    Pros

    the support from higher ups has been amazing.
    flexible schedule
    work life balance

    Cons

    everything is on you when it comes to finding clients

    Advice to ManagementAdvice

    management is great

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    I have been working at MassMutual

    Pros

    Products and support are strong
    Marketing money and ideas
    Independence

    Cons

    This business is hard
    But that is obvious

    Advice to ManagementAdvice

    Bring more young talent in
    Continue building this great team

  3.  

    Best financial institution to work for. Very flexible and most opportunities given to agents.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Representative  in  Raleigh, NC (US)
    Current Employee - Registered Representative in Raleigh, NC (US)

    I have been working at MassMutual full-time for less than a year

    Pros

    The marketing support at the local agency level is unmatched by any other company. Commissions are top in industry if you produce well. Local agency management is helpful, knowledgeable, and most importantly loyal and honest. The GA and SM's are there every time you need them. Opportunities to grow includes managing associate position which is a great plus!

    Cons

    It is difficult to start in this industry even with huge support from company. That being said, MassMutual Raleigh/Durham is dedicated to experienced agents and does not do a ton of recent college grad recruiting.

    Advice to ManagementAdvice

    Keep up the great work and support.

    Recommends
    Positive Outlook
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  5. 1 person found this helpful  

    Internship at MassMutual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual as an intern for less than a year

    Pros

    First off, it's important to note that I'm interning at one of the company's headquarters, so the general agent and his producers are even more motivated to maintain a pristine reputation. My sales manager was in the Freshman Five and does very well for himself, so I am to have been taken under his wing. I haven't done a single cold call. I've only tapped into my natural market a bit just to realize that I would be making my first commissions in a month.

    I'm personally very satisfied with this internship because this career path and the agency are a great fit for me. I'm business savvy; I know how to always get a "yes." I have an economics background. Obviously this is an anonymous review, so my identity is irrelevant. My point is that you sink or swim at this company and in this industry. If you do well at all, you're sitting pretty. Anyone who does well at my headquarters all possess the same characteristics. Reviewers on this site will list "little guidance and direction" as cons, but that's the nature of the beast. Agents are just vessels. To be successful, you have to possess the know-how to gain clients and sell products without much direction.

    Cons

    If you're not entrepreneurial, then this is not the right career path for you. There is great training for product information and sales skills; there is no training for the ability to do it.

    Advice to ManagementAdvice

    Maybe increase agent commissions? ;)

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Review

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time for more than 8 years

    Pros

    Great pay, strategy, investment, team members

    Cons

    Work life balance, focus issues

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company with great products and great ethics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff  in  Anaheim, CA (US)
    Current Employee - Staff in Anaheim, CA (US)

    I have been working at MassMutual full-time for more than 5 years

    Pros

    For a commissioned agent, Mass Mutual is the company to work for. You work for Mass Mutual directly. Great commissions and benefits. Great product line up and a very high premium placed on ethics.

    Cons

    Company works on a General Agency basis. Each office is in affect a franchise and each General Agent has leeway in how he or she operates. The GA definitely sets the tone of the office. If you looking at Mass Mutual you should definitely interview with different GAs (there are three in the Los Angeles / Orange County area). Also, staff positions works for the GA, not the company. Therefore salary and benefits can vary greatly from office to office.

    Advice to ManagementAdvice

    Local staff should have access to home office benefits. (Note - the city listed below is not the actual city. Don't want to give away my office).

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    My experience was outstanding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Professional  in  Portland, OR (US)
    Former Employee - Financial Professional in Portland, OR (US)

    I worked at MassMutual full-time for less than a year

    Pros

    The training was superb and in depth. Daily training sessions on everything from proper communication rto marketing strategies. The office atmosphere will vary depending on location, but for my office I felt at home immediately. There is a team mentality that contributed to my success.

    Cons

    Like any financial services position based on commission it does get difficult to maintain consistency. You just have to have the patience/resources to put in the time to succeed, because immediate success is very rare.

    Advice to ManagementAdvice

    Continue being involved in the lives of your employees. It worked thus far.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Financial Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor
    Current Employee - Financial Advisor

    I have been working at MassMutual for less than a year

    Pros

    MassMutual allows there agents to broker other insurance carriers. MassMutual allows Financial Advisors to trade stocks, bonds, mutual funds, etf's, structured products for their clients. MassMutual gives their advisors autonomy to run their own business.

    Cons

    You have to pay for your own licenses, computer, mailings, and supplies.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    I had an outstanding experience at MassMutual in Houston

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Advisor  in  Houston, TX (US)
    Former Employee - Financial Advisor in Houston, TX (US)

    I worked at MassMutual as an intern for less than a year

    Pros

    The support system at the Houston office is second to none. The managers empower the employees to achieve great results through coaching sessions, online training and more.

    Cons

    The industry is a make or break, but if you make it, you want to do it with MassMutual in Houston.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great for Macro Financial Planning, Doesn't Pigeon-Hole Clients into Investments Only

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor  in  Walnut Creek, CA (US)
    Current Employee - Financial Advisor in Walnut Creek, CA (US)

    I have been working at MassMutual full-time for more than a year

    Pros

    From the outset, I have been most impressed with the quality of people in this organization. The advisors here truly care about their clients and give advice freely. I've never seen that until I came to MassMutual.

    Cons

    If you aren't ready to run a business and the risks associated with it, don't join.

    Advice to ManagementAdvice

    Keep continuing with the mentorship programs. Have more bonding events for new hires.

    Recommends
    Positive Outlook
    Approves of CEO

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