MassMutual Reviews

Updated 16 September, 2014
Updated 16 September, 2014
301 Reviews
3.1
301 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
126 Ratings

Review Highlights

Pros
  • Good compensation if you produce, friendly work environment (in 12 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • No base salary and only sales commissions (in 16 reviews)

  • They try to convince you that success relies in making friends and family become your clients (in 5 reviews)

More Highlights

84 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great, strong financials on this company. Unfortunately not enough room for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time for more than 10 years

    Pros

    One of the strongest insurance companies around. Recognizable name

    Cons

    Unless in Springfield, MA no opportunity for advancement.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A fantastic place for ambitious professionals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative  in  Lehigh Valley, PA (US)
    Current Employee - Financial Services Representative in Lehigh Valley, PA (US)

    I have been working at MassMutual as a contractor for more than a year

    Pros

    The company offers a tremendous amount of support to agents in regards to support and technology and offers a great amount of flexibility and industry-leading products

    Cons

    No base salary. It is very difficult to get started and stay on your feet, though once you do, the payoff is tremendous.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good company for ambitious people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor  in  San Francisco, CA (US)
    Current Employee - Financial Advisor in San Francisco, CA (US)

    I have been working at MassMutual full-time for more than a year

    Pros

    You have a flexible schedule and everything you produce is on you. You truly have to earn it. Training received is very strong. Techniques for referral generation are very effective. There is no limit to how much you can make. You truly get to help people make good financial decisions.

    Cons

    VERY difficult to get your practice off the ground when starting. Helps to have a network already in place. no salary, so you have to produce in order to receive supplements and bonuses. Not for shy people, you have to be hungry and willing to push your comfort zones.

    Advice to ManagementAdvice

    there is no set management structure and managers come and go jsut like agents. Otherwise they provide good training and sales support. They usually start out as being top producers so they have insight into how they can help.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Overall good compensation.

    Former Employee - Underwriter  in  Enfield, CT (US)
    Former Employee - Underwriter in Enfield, CT (US)

    I worked at MassMutual full-time for more than 3 years

    Pros

    There are flexible schedules available at the discretion if your manager so that you can balance family and work responsibilities. The offer great bonuses and education reimbursement.

    Cons

    The Peter principle is alive and well at MassMutual. Unfortunately some folks get promoted to their level of incompetence. Management is fragmented.

    Advice to ManagementAdvice

    Management needs to listen more to employees on work process issues.

  6. 1 person found this helpful  

    Large, stable company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual full-time for more than 10 years

    Pros

    - Good Benefit Package with on-site services
    - Excellent vacation time allotment
    - There are many great people to work with
    - Company has a clearly articulated strategy with the focus on its policy holders

    Cons

    - Somewhat short sighted in technology in certain areas. A focus on the project costs versus long term gains of technology investments
    - Process overhead as expected with such a large firm

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Pretty busy but nice internship experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual as an intern

    Pros

    - People are all very friendly and willing to give you work
    - Except work, they also provided decent training

    Cons

    - Not flexible enough
    - Corner office

    Recommends
    No opinion of CEO
  8.  

    Agent Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    Fly-in and training for Blue Chip sales agents, same holiday schedule as staff, short commute, centralized location, nice building

    Cons

    "Mad Men" 1960s good old boy mentality among agents.

    Recommends
    Approves of CEO
  9. 2 people found this helpful  

    I have been treated well while working for MassMutual.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Consultant  in  Springfield, MA (US)
    Current Employee - Business Consultant in Springfield, MA (US)

    I have been working at MassMutual full-time for more than 8 years

    Pros

    four weeks vacation, flex time, work at home options, stable company

    Cons

    guidance with career paths, culture is responding slowly to change

    Advice to ManagementAdvice

    please continue to advance changes by setting the example

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Great company, terrible local management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Career Agent  in  Raleigh, NC (US)
    Former Employee - Career Agent in Raleigh, NC (US)

    I worked at MassMutual full-time for less than a year

    Pros

    MassMutual is a great company w. very competitive products and services.

    Cons

    Local mgt. for the Raleigh-Durham agency simply cannot be trusted at all. Very adept at going back on their word and burning bridges. With a flame-thrower.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Interesting place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Springfield, MA (US)
    Current Employee - Project Manager in Springfield, MA (US)

    I have been working at MassMutual full-time for more than 3 years

    Pros

    Lots of good organizational knowledge in the resources who have been there for a while.

    Cons

    The new flavor of managing 'MMWay' is playing havoc with getting the real work done.

    Advice to ManagementAdvice

    Re-think your purpose of MMWay -- can't fit a square into a round hole.

    Recommends
    Neutral Outlook
    Approves of CEO

MassMutual Photos

MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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