MassMutual

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MassMutual Reviews

Updated 7 August, 2014
Updated 7 August, 2014
292 Reviews

3.2
292 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
124 Ratings

Review Highlights

Pros
  • Good compensation if you produce, friendly work environment (in 12 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • They try to convince you that success relies in making friends and family become your clients (in 8 reviews)

  • Older culture, try to use your connections for their own, no salary (in 9 reviews)

More Highlights

84 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good company for ambitious people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor  in  San Francisco, CA (US)
    Current Employee - Financial Advisor in San Francisco, CA (US)

    Pros

    You have a flexible schedule and everything you produce is on you. You truly have to earn it. Training received is very strong. Techniques for referral generation are very effective. There is no limit to how much you can make. You truly get to help people make good financial decisions.

    Cons

    VERY difficult to get your practice off the ground when starting. Helps to have a network already in place. no salary, so you have to produce in order to receive supplements and bonuses. Not for shy people, you have to be hungry and willing to push your comfort zones.

    Advice to ManagementAdvice

    there is no set management structure and managers come and go jsut like agents. Otherwise they provide good training and sales support. They usually start out as being top producers so they have insight into how they can help.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Overall good compensation.

    Former Employee - Underwriter  in  Enfield, CT (US)
    Former Employee - Underwriter in Enfield, CT (US)

    Pros

    There are flexible schedules available at the discretion if your manager so that you can balance family and work responsibilities. The offer great bonuses and education reimbursement.

    Cons

    The Peter principle is alive and well at MassMutual. Unfortunately some folks get promoted to their level of incompetence. Management is fragmented.

    Advice to ManagementAdvice

    Management needs to listen more to employees on work process issues.

  3.  

    Large, stable company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    - Good Benefit Package with on-site services
    - Excellent vacation time allotment
    - There are many great people to work with
    - Company has a clearly articulated strategy with the focus on its policy holders

    Cons

    - Somewhat short sighted in technology in certain areas. A focus on the project costs versus long term gains of technology investments
    - Process overhead as expected with such a large firm

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Pretty busy but nice internship experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    - People are all very friendly and willing to give you work
    - Except work, they also provided decent training

    Cons

    - Not flexible enough
    - Corner office

    Recommends
    No opinion of CEO
  6.  

    Agent Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Fly-in and training for Blue Chip sales agents, same holiday schedule as staff, short commute, centralized location, nice building

    Cons

    "Mad Men" 1960s good old boy mentality among agents.

    Recommends
    Approves of CEO
  7. 2 people found this helpful  

    Traditional Mutual Insurance company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Career Agent
    Current Employee - Career Agent

    Pros

    MassMutual is one of the most succesful mutuals in the life insurance business. It is one of the best mutual companies to work for. They allow a great deal of freedom to sell other companies when the MassMutual offering in any particular situation just doesn't fit. There are ample training opportunities and you have the option to receive advances in commission so that you get paid from the start. Sales bonuses are available for quick starters and those that sell a significant amount of policies during the first year. This is a quality company and they expect their representatives to be high quality as well. Business dress is expected while working in or out of the office. Target markets are high net worth individuals and big business. Sales sophistication is a must.

    Cons

    Expectations are high, and may seem unreasonable. If you don't produce right away, or hit a dry spell, you won't get fired, but you also will not get much attention or support. Only those that come into the company with a successful insurance or financial practice already in place can expect to be treated with respect from the beginning. The rest of the pack has to earn it. The worst thing about this carrier is case management. It takes forever to get an application approved and issued. This is especially tough on a new agent.

    Advice to ManagementAdvice

    Provide greater support to your general agencies so that they can hire and retain good agents through improved case management and training. Rapid and accurate case management is absolutely essential to the success of young, hard working new hires. Having only two or three well-trained and qualified case managers in a large (over 25 agents) agency office is just not enough. Your losing quality people due to lack of attention to this important part of the business. Finally, your managers need leadership training.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    I have been treated well while working for MassMutual.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Consultant  in  Springfield, MA (US)
    Current Employee - Business Consultant in Springfield, MA (US)

    Pros

    four weeks vacation, flex time, work at home options, stable company

    Cons

    guidance with career paths, culture is responding slowly to change

    Advice to ManagementAdvice

    please continue to advance changes by setting the example

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Interesting place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Springfield, MA (US)
    Current Employee - Project Manager in Springfield, MA (US)

    Pros

    Lots of good organizational knowledge in the resources who have been there for a while.

    Cons

    The new flavor of managing 'MMWay' is playing havoc with getting the real work done.

    Advice to ManagementAdvice

    Re-think your purpose of MMWay -- can't fit a square into a round hole.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Great company, terrible local management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Career Agent  in  Raleigh, NC (US)
    Former Employee - Career Agent in Raleigh, NC (US)

    Pros

    MassMutual is a great company w. very competitive products and services.

    Cons

    Local mgt. for the Raleigh-Durham agency simply cannot be trusted at all. Very adept at going back on their word and burning bridges. With a flame-thrower.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Great Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Career Agent  in  Maumee, OH (US)
    Current Employee - Career Agent in Maumee, OH (US)

    Pros

    Great lifestyle and product value to clients - excellent sales training

    Cons

    Must pass life and securities test - must be willing to telemarket to get started

    Recommends
    Positive Outlook
    Approves of CEO

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