MassMutual

www.massmutual.com
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MassMutual Reviews

Updated 24 February, 2015
Updated 24 February, 2015
54 Reviews
2.0
54 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
54 Ratings

Review Highlights

Pros
  • Rewarding work environment with the flexibility to take on additional responsibilities to build skills (in 13 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • No base salary and only sales commissions (in 18 reviews)

  • No base salary, you only get a subsidy on the business you submit (in 9 reviews)

More Highlights

54 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    I needed more support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Sales in Pittsburgh, PA (US)
    Current Employee - Insurance Sales in Pittsburgh, PA (US)

    I have been working at MassMutual

    Pros

    I join mass mutual because they said there was a great upside. They also promised that they would train me.

    Cons

    There was no follow through on training from management. I was left to learn everything myself.

    Advice to ManagementAdvice

    Build a training program. Help your new hires get off the ground. It seems like you are only interested in recruiting.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    High expectations for employees but no same commitment from company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at MassMutual full-time (more than a year)

    Pros

    You can learn a few things for example planning. You learn why these insurnace companies make so much money.

    Cons

    Training sucked. If i didnt have previous experince i dont know how i would make it. They charge agents for everything and dont help out. Might as well open your own firm. Managers only want to sell whole life

    Advice to ManagementAdvice

    Don't focus just on one product. Invest money for traning. Help agents delegate tasks

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Total sales job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finanxi Advisor in Salt Lake City, UT (US)
    Current Employee - Finanxi Advisor in Salt Lake City, UT (US)

    I have been working at MassMutual full-time

    Pros

    Base salary
    Decent training
    Location

    Cons

    All cold calls
    Contacting natural market

    Advice to ManagementAdvice

    Give new employees leads

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  5.  

    Good Company, however favorites and nepotism is alive and well.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Customer Service Representative in Springfield, MA (US)
    Former Employee - Customer Service Representative in Springfield, MA (US)

    I worked at MassMutual full-time (more than a year)

    Pros

    good benefits, paid vacation first year is 2 weeks, gym on site, huge cafeteria, 401k match 5%, HSA account

    Cons

    hard to move up, the little mistakes are brought to your attention a lot with hardly ever praise, the higher ups get heated underground garage, everyone else has to walk a mile in the snow to reach the building. they are growing the presence out in Arizona and slowing down new training classes for spfld.

    Advice to ManagementAdvice

    dont be friends with the people you are managing. It makes it difficult for the ones you arent social with outside of work. It makes work uncomfortable.

    Doesn't Recommend
    Approves of CEO
  6.  

    Horrible Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    Leadership in phoenix Arizona un-oragnized and unethical

    Cons

    Leadership in phoenix arizona unoragnized and unethical

    Advice to ManagementAdvice

    Hire Leaders who are qualified to lead and not just friends

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Hard Work

    Former Employee - Financial Services Representative
    Former Employee - Financial Services Representative

    I worked at MassMutual full-time

    Pros

    uncapped commission, running your own business type of feel

    Cons

    hard work, not for everyone

  8.  

    IT consultant - high turn over punative management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Project Manager Consultant in Springfield, MA (US)
    Former Contractor - Project Manager Consultant in Springfield, MA (US)

    I worked at MassMutual as a contractor (less than a year)

    Pros

    Interesting work. Qualified workforce. Facility very nice. Very responsive workforce

    Cons

    Punative management. Terminate consultants quickly with no notice. If consultant stay away from there. Processes one area enforces is opposite to what other organizatiobs allow creating failure situations.

    Advice to ManagementAdvice

    Its not 1950. Update management style

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    40 years behind the times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Enfield, CT (US)
    Former Employee - Director in Enfield, CT (US)

    I worked at MassMutual full-time (more than 3 years)

    Pros

    they pay bonuses to everyone, regardless of performance

    Cons

    management is lacking leadership and it's definitely an ol' boys network. Systems are antiquated. Many employees have been there their entire careers. They are very against change.

    Advice to ManagementAdvice

    Open your eyes and minds. Invest in systems that help your employees work smarter, not harder.

    Doesn't Recommend
    No opinion of CEO
  10. 1 person found this helpful  

    100% Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Professional
    Current Employee - Financial Services Professional

    I have been working at MassMutual full-time

    Pros

    Valuable training
    Co-workers are nice and friendly
    Work-life balance

    Cons

    During interview process they do not fully tell you that the job will be 100% sales and how difficult it will be to generate sales
    After training they throw you under the bus and forget about you
    No guidance
    When you go on company trips you have to pay for everything

    Doesn't Recommend
    Negative Outlook
  11. 2 people found this helpful  

    Good opportunity, if you have the financial backing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Agent
    Current Employee - Agent

    I have been working at MassMutual full-time

    Pros

    Work life balance is great, there are no clocks to punch. However your success depends on your motivation to work.

    Cons

    You won't get paid for a while; the interview (open to close) process with a client takes at least a month, another month for the underwriting process. So unless you have enough financial stability to go two or more months without a paycheck, I would not recommend this job. Also the training program is not efficient enough.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

MassMutual Photos

MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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