Kirkland's Reviews

Updated 24 July, 2014
Updated 24 July, 2014
117 Reviews

2.3
117 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kirkland's CEO and Director Robert E. Alderson
Robert E. Alderson
57 Ratings

Review Highlights

Pros
  • The employee perks are great, specifically the 20% employee discount (in 10 reviews)

  • I had friendly co workers who were easy to work with (in 3 reviews)


Cons
  • Upper management does not care about the store employees (in 11 reviews)

  • District manager does not hold people accountable at any level (in 10 reviews)

More Highlights

8 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Loved this job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Third Assistant Manager  in  Knoxville, TN (US)
    Current Employee - Third Assistant Manager in Knoxville, TN (US)

    I have been working at Kirkland's part-time for more than a year

    Pros

    Flexible scheduling. Great chance for advancement. Focus on customer service and rewards toward great team members who work hard for the company.

    Cons

    Not guaranteed an pay increase. Pays minimum wage without care of the cost of living. Does not pay extra for shifts involving living 100 pound items off of semi trucks.

    Advice to ManagementAdvice

    Pay your employees better

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Fantastic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kirkland's full-time

    Pros

    Great environment, Product was amzing

    Cons

    California labor laws need to know them

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Awesome job with awesome people!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member  in  Columbus, GA (US)
    Current Employee - Team Member in Columbus, GA (US)

    I have been working at Kirkland's part-time for less than a year

    Pros

    The store manager is amazing. She has a great sense of humor but always remains professional. She works with you and your schedule. The employee perks are great, specifically the 20% employee discount. The coworkers are great and the store store always smells good.

    Cons

    No cons that I can think of.

    Advice to ManagementAdvice

    More advertising to reach a broader customer base. I have spoken with several people that don't even know what Kirkland's is.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    It was always a pleasure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kirkland's

    Pros

    The customers always appreciated my input.

    Cons

    Sometimes there was just too much inventory for one person to deal with.

    Advice to ManagementAdvice

    Make sure you don't over work your employees. They may begin to feel unappreciated.

    Neutral Outlook
  6.  

    I loved working at Kirklands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Payable Clerk 1998  in  Jackson, TN (US)
    Former Employee - Accounts Payable Clerk 1998 in Jackson, TN (US)

    I worked at Kirkland's full-time for more than a year

    Pros

    Friendly people, good benefits, great friends.

    Cons

    Stress, sometimes not enough time to do some tasks.

    Advice to ManagementAdvice

    Just keep doing what you always have.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kirkland's

    Pros

    Very flexible scheduling four college student. A great team environment and fun staff. Also great customers.

    Cons

    Some people get very unorganized and are not held accountable.

    Advice to ManagementAdvice

    quit changing POG and visuals displays so often keeping people busy.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Always something to do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Bloomingdale, IL (US)
    Current Employee - Sales Associate in Bloomingdale, IL (US)

    I have been working at Kirkland's part-time for less than a year

    Pros

    -great co-workers and management
    -merchandise is different and never feels repetitive
    -no micromanagement so feels like a community
    -small and easy to tidy things up

    Cons

    No hype for customers for a grand opening of a new store. Management seemed nervous.

    Advice to ManagementAdvice

    More formal visual positions outside of corporate.

    Recommends
    Positive Outlook

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