Insight

  www.insight.com
  www.insight.com

Insight Reviews

Updated 13 November, 2014
Updated 13 November, 2014
197 Reviews
2.7
197 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
111 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Highlights

39 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Stay away, they lure you in and steal your soul.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Montreal, QC
    Former Employee - Account Executive in Montreal, QC

    I worked at Insight full-time (more than an year)

    Pros

    Good Cafeteria. Some good managers (but they are often sacked).

    Cons

    Everything else. Mafia style management.

    Advice to ManagementAdvice

    Get off your high horses and listen to your AE's. Remember, the one's who don't get their noses brown are the one's you should respect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Runaway

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Montreal, QC
    Current Employee - Account Executive in Montreal, QC

    I have been working at Insight full-time (less than an year)

    Pros

    Great Benefits, some good people work there. Good training too.

    Cons

    Most has already been said. Runaway. we started the training and after a couple of weeks, they started firing people. all they tell you is you are not a fit for the company, please take your belonging.
    you ve been warned.
    I would stay away from the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Montreal, QC
    Former Employee - Account Executive in Montreal, QC

    I worked at Insight full-time (more than an year)

    Pros

    no over time, motivation to look for other jobs

    Cons

    High pressure, no compensation, lack of leadership,

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    I would STRONGLY NOT recommend working for Insight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Representative in Montreal, QC
    Former Employee - Sales Representative in Montreal, QC

    I worked at Insight

    Pros

    The money and prizes are good. Good medical and dental. Beautiful building to work in.

    Cons

    It is like slave labor. They have a whip behind everyone all day, every day. They monitor your talk time(min. 2 1/2 hours), client dials (min. 40 calls), sales (number of sales and total dials) and send out a report hourly to the team. If you are lacking at any time of the day they will send you nasty e-mails. They listen to your calls continually. It is discouraged from you to even get up from your desk. I worked there for many years and hated every minute of it. The thing that keeps alot of people there is that they lack French skills so they have a hard time to find another good paying job (my reason too). I worked there for many years and would say they have turnover of at least 100 employees a year. They have training classes almost every month with about 25 new hires in each class. After about six months or so there will be approx. one person left from each group still employed by Insight.
    They are very demanding and treat employees like whatever they are doing is not good enough. Their favorite saying is "You are only as good as your last sale". I saw many dedicated and talented sales reps abused. You were always in fear for your job. You can have fantastic sales for months and one slow month they will be on you like crazy.
    I would STRONGLY NOT recommend working for Insight.

    Advice to ManagementAdvice

    Employees aren't Drones. The stress of this job is too much for most people.

    Doesn't Recommend
    Disapproves of CEO
  6. 2 people found this helpful  

    Anonymous Former Employee for 10+ Years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Tempe, AZ (US)
    Former Employee - Anonymous in Tempe, AZ (US)

    I worked at Insight full-time (more than 10 years)

    Pros

    Executives have moved from the "good ole boy" mentality to the current century. They offer a TON of training, but you do have to go to HR and ask for it if you want anything beyond "new hire" training.

    Cons

    Salaries and benefits WAY below industry standards. Favoritism is rampant - I know of someone who got the largest annual raise on the team because he was buying a house and "needed the money more than anybody else did." Executives PRETEND to care about their employees, but all they really care about is the bottom line. They set nearly impossible goals, offering incredible rewards - and when the employees make those goals...they hire a bunch of new execs who don't honor the promises put in place by the former ones. Morale is the worst I have ever seen at any company I have ever worked at. After 10+ years of great performance reviews and not a single negative one, I got a new boss who didn't like me for no reason in particular. He told me his second week there that if I didn't quit I would be fired. When I asked him why, he named a few people who told him they didn't like me personally - absolutely nothing to do with my job performance. I was fired because of gossip.

    Advice to ManagementAdvice

    Employees are your greatest asset, not a bunch of warm bodies (as one former Insight Executive called us.) Employee turnover costs a LOT more than keeping the ones you have happy.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Sales / Product Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tempe, AZ (US)
    Former Employee - Anonymous Employee in Tempe, AZ (US)

    I worked at Insight full-time (more than 3 years)

    Pros

    Prizes, incentives, bonuses for selling certain products.
    Casual dress code.

    Cons

    - Insight focuses on hiring only people that "smile and dial", they do not value actual, valuable knowledge about the IT industry. The first thing they told me when I interviewed is that we do not care if you know anything about technology and provide very limited opportunities for advanced training (unless it is on your own dime). That seemed backwards to me as I would be selling IT products.
    - Sales managers are glorified "yes men". If there is any dissension among the ranks, they are fired or re-positioned to another division.
    - Company is a "procurement arm" for most organizations. Meaning, Insight's ability to source and delivery product is their only real value to the industry. There are no services or unique products that set Insight above local/regional VARs. To make matters worse their supply chain is second rate to CDW and SHI. So really they are 3rd best in the second tier grouping of IT resellers.
    - 90% of Insight's sales are driven by the field team. I firmly believe that Insight's inside sales teams exist solely so they can charge their suppliers an arm and a leg to host "events" at their corporate HQ.
    - Compensation and commission splits are well below market rate. In the 4 years I worked at Insight, the sales commissions changed 5 times (each time it was worse than the structure before).
    - If you are looking to sell value and really build knowledge around the IT Industry, Insight is NOT the place to start. It might be a good place to end up after you build the knowledge elsewhere and then become a field sales rep or support the field sales team (ie Sales Engineer, Data Center specialist). However, Anything around the Inside Sales division is a dead end.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Gotten Worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Tempe, AZ (US)
    Former Employee - Account Executive in Tempe, AZ (US)

    I worked at Insight full-time (more than 3 years)

    Pros

    Good co-workers, product training, cafe in building, lots of bathrooms, SWAG from vendors

    Cons

    Quotas and metrics intentionally unobtainable so that commissions paid out are lower than industry standards (6% versus 12% or more elsewhere), constant revisions to pay structure and never to the employees benefit, poor health insurance coverage (10k deductible), Insight is funded by manufacturers in-house (HP, Lexmark, Adobe, Juniper, Lenovo, etc) and in turn forces employees to attend "training sessions" which provide no new information, yet takes away from sales time, which leads to not being able to makes sales and dials to achieve the quotas. Punished for a good sales month by given an even higher quotas the following quarter in ALL 5 categories (called "buckets").

    Advice to ManagementAdvice

    Reward the high performers with something of real value, such as pay raises, better insurance and bonuses instead of plastic-cube plaques and letters from Ken Lamnick. Think about ways to reward and retain employees instead of how to chip away more their commissions each quarter to benefit yourselves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    They never fail to disappoint...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Tempe, AZ (US)
    Current Employee - Sales Manager in Tempe, AZ (US)

    I have been working at Insight full-time (more than 5 years)

    Pros

    Good people to work with. I enjoy my coworkers.

    Cons

    Management has no clue due to promoting within the good old boys club. Poor benefits. They talk about wanting to retain employees but do the opposite through their actions.
    The "fun commitee" tries REALLY hard but has no company sponsorship and support. Unfortunately EVERYTHING is about the bottom line. They don't consider employees as an asset.

    Advice to ManagementAdvice

    You have talent and experience within the company. Utilize it.
    If you'd invest in your employees it will come back to you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Misleading Company!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Pros

    Company talked a good game however once employed failed to live up to it.One they charge you 50.00 dollars every pay check for use of there truck to work for there company also you have to refill containers with your own water from home everyday.No money back for use of your water.Oh and they encourage sales but you have to police them for your commission if you get it at all.Also no one explains anything improper training and when it comes to your pay break down based on the jobs you did no ones knows nothing.They pay you what they want to pay you.This is just my experience. Basicly no pros. Morrisville NC

    Cons

    Everything that was said up top and more!!!!Sorry company starting with management on down.You work mon thru sat from 8 to 6 sometimes 7pm and still bring home 700.00 each pay period with no benefits or 401k nothing.SMH

    Advice to ManagementAdvice

    Close the company down.He that cant follow cant lead!!

  11. 1 person found this helpful  

    Its a matter of time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Sheffield, England (UK)
    Former Employee - Account Executive in Sheffield, England (UK)

    I worked at Insight full-time (more than 8 years)

    Pros

    Wonderful people (non management)
    compensation plan was ok got worse over the years
    Very good tech team

    Cons

    micro management
    lack of training
    HR policies are very questionable
    Core values are not followed

    Advice to ManagementAdvice

    The company seriously needs to look after their employees, after 10 years at Insight i was dismissed because they found a loop hole in the HR policies. If a manager doesnt like you then they will find anything to pin on you to get you out of the business. Quote from a director "if we want someone out we will get them out" clearly worked in my case. I think the SLT need to look a little deeper into the business and realise the reps are the ones keeping the business afloat.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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