Insight

  www.insight.com
Work in HR? Unlock Free Profile

Insight Reviews

Updated Jun 20, 2014
All Employees Current Employees Only

2.7 171 reviews

73% Approve of the CEO

Insight President and Chief Executive Officer Kenneth T. Lamneck

Kenneth T. Lamneck

(95 ratings)

42% of employees recommend this company to a friend

Review Highlights

Pros
  • Good people for the most part, challenging work (in 10 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • There is such a lack of discipline from sales reps who do not care very much (in 5 reviews)

More Highlights
34 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Runaway

    Account Executive (Current Employee) Montreal, QC

    ProsGreat Benefits, some good people work there. Good training too.

    ConsMost has already been said. Runaway. we started the training and after a couple of weeks, they started firing people. all they tell you is you are not a fit for the company, please take your belonging.
    you ve been warned.
    I would stay away from the company.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Horrible

    Account Executive (Former Employee) Montreal, QC

    Prosno over time, motivation to look for other jobs

    ConsHigh pressure, no compensation, lack of leadership,

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    I would STRONGLY NOT recommend working for Insight

    Sales Representative (Former Employee) Montreal, QC

    ProsThe money and prizes are good. Good medical and dental. Beautiful building to work in.

    ConsIt is like slave labor. They have a whip behind everyone all day, every day. They monitor your talk time(min. 2 1/2 hours), client dials (min. 40 calls), sales (number of sales and total dials) and send out a report hourly to the team. If you are lacking at any time of the day they will send you nasty e-mails. They listen to your calls continually. It is discouraged from you to even get up from your desk. I worked there for many years and hated every minute of it. The thing that keeps alot of people there is that they lack French skills so they have a hard time to find another good paying job (my reason too). I worked there for many years and would say they have turnover of at least 100 employees a year. They have training classes almost every month with about 25 new hires in each class. After about six months or so there will be approx. one person left from each group still employed by Insight.
    They are very demanding and treat employees like whatever they are doing is not good enough. Their favorite saying is "You are only as good as your last sale". I saw many dedicated and talented sales reps abused. You were always in fear for your job. You can have fantastic sales for months and one slow month they will be on you like crazy.
    I would STRONGLY NOT recommend working for Insight.

    Advice to Senior ManagementEmployees aren't Drones. The stress of this job is too much for most people.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No

     

    Misleading Company!

    Anonymous Employee (Current Employee)

    ProsCompany talked a good game however once employed failed to live up to it.One they charge you 50.00 dollars every pay check for use of there truck to work for there company also you have to refill containers with your own water from home everyday.No money back for use of your water.Oh and they encourage sales but you have to police them for your commission if you get it at all.Also no one explains anything improper training and when it comes to your pay break down based on the jobs you did no ones knows nothing.They pay you what they want to pay you.This is just my experience. Basicly no pros. Morrisville NC

    ConsEverything that was said up top and more!!!!Sorry company starting with management on down.You work mon thru sat from 8 to 6 sometimes 7pm and still bring home 700.00 each pay period with no benefits or 401k nothing.SMH

    Advice to Senior ManagementClose the company down.He that cant follow cant lead!!

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Its a matter of time

    Account Executive (Former Employee) Sheffield, England (UK)

    ProsWonderful people (non management)
    compensation plan was ok got worse over the years
    Very good tech team

    Consmicro management
    lack of training
    HR policies are very questionable
    Core values are not followed

    Advice to Senior ManagementThe company seriously needs to look after their employees, after 10 years at Insight i was dismissed because they found a loop hole in the HR policies. If a manager doesnt like you then they will find anything to pin on you to get you out of the business. Quote from a director "if we want someone out we will get them out" clearly worked in my case. I think the SLT need to look a little deeper into the business and realise the reps are the ones keeping the business afloat.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Poor Management

    Senior Account Executive (Current Employee) London, England (UK)

    ProsTraining around sales and that is the ONLY positive thing.

    ConsPoor management with no direction what so ever. They keep handing out promo leaflets to call from. One day you are calling to sell HP printer and tell the client why HP is better than other, the next day you have to call the same client again and sell Epson or Dell and advise that why it is better than others.

    They have hard time paying commission to their sales guys. You dont get any support from management. Within the last 2 years (2012-2014), more than 100 people have resigned due to poor management from their UK office. They micro-manage and do not let you sell your own way. You know your clients better, but they treat you like a kid.

    If you pickup recent data about the growth of tech companies, Insight graph is going down. Its a shame to see a good company being mis-managed. They have let very good people go and have changed their way of operation from solution selling to call centre.

    Advice to Senior ManagementYou need to treat adults like adults. You can guide them, but do not push them towards what your vendors want to sell

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Boastful, cocky, uptight, and uncaring

    Account Executive (Former Employee) Tempe, AZ (US)

    ProsFun environment. Insight likes to have fun at work. They do pretty creative fun (free) activities to keep you motivated to sell, sell, sell.

    ConsShaky leadership, bad management, horrible HR policies. Horrible medical benefits.

    Advice to Senior ManagementGive better direction for your employees. Do not put your employees in debt for medical bills. You should be able to provide better insurance for your employees since you're a Fortune 500 company and make more that $5b in revenues per year. Work with your employees so you won't have such a high turnover. Senior management was shifted around before I left. I really think this company should utilize some type of internal affairs department to ensure their employees are being treated fairly. Implement policies that would encourage your employees to stay motivated to work hard for your company. Do not penalize people because they do not fit the mold or perfect in every way. You're only as good as the investment that you put into your talent and your clients can see that and there is no sales script that can disguise that.

    This company only had a high deductible plan with a $3,000 deductible plan at the time I was employed there. Lets be honest if your start your employee with $30-$40K starting salary how do you expect to pay an insurance premium and $3000 before it pays anything? Also if you say that benefits start in 30 days please stop using that misleading statement because it could get you in trouble. For example, we waited 30 days to select benefits, pay premiums for another 30 days, then was able to utilize the benefits after another 30 days. People, that's waiting 90 days for benefits.

    I believe there is opportunity to move around and acquire other skills to move in other areas of the company. There are certification programs available to you while you are there. Please take advantage of this training as I believe this is very helpful to your sales career there.

     Insight does a fair amount of fun activities that will keep you energized for the short term.

    Please make your sales managers support your new hires better rather than sell or drown tactics. I cannot tell you how many times I had to depend on a veteran sales rep on critical issues for my clients.

     However I like the CEO of the company and I believe he will take this company in the right direction over the long haul.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Don't do it!

    Secretary (Former Employee) Tempe, AZ (US)

    ProsSick time was not regulated -- Could take a good bit off if needed. Was located in a beautiful city and great shopping nearby.

    ConsEverything -- No growth or promotion opportunities. Depressing culture and workplace; Benefits were not good.

    Advice to Senior ManagementStrive to put employees first.

    No, I would not recommend this company to a friend

     

    Great people. Horrible management

    Anonymous Employee (Former Employee)

    ProsGreat people to work with. Management says all the right things.

    ConsManagement is so clueless and disconnected as to what is happening in the company and what needs to be done. They keep talking about fixing it to prevent the turnover.

    Advice to Senior ManagementStop taking away benefits. Start listening to your employees.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Run!

    Anonymous (Current Employee)

    ProsFlexibility, but not in all areas

    ConsSo many, don't know where to start. Teammates are overworked and mentally beaten up with little to no appreciation or return. Merit increases are a joke!

    Advice to Senior ManagementLook at Director/VP level mgmt they manage by fear. To much politics, it's all about who you know, not what you know or the effort put in. You are losing all of your knowledgeable employees due to being pushed out by the Buddy system.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Worked for Insight? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.