Insight

www.insight.com
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Insight Reviews

Updated 18 February, 2015
Updated 18 February, 2015
44 Reviews
1.0
44 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
44 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Highlights

44 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Stay away, they lure you in and steal your soul.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Montreal, QC
    Former Employee - Account Executive in Montreal, QC

    I worked at Insight full-time (more than a year)

    Pros

    Good Cafeteria. Some good managers (but they are often sacked).

    Cons

    Everything else. Mafia style management.

    Advice to ManagementAdvice

    Get off your high horses and listen to your AE's. Remember, the one's who don't get their noses brown are the one's you should respect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Runaway

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Montreal, QC
    Current Employee - Account Executive in Montreal, QC

    I have been working at Insight full-time (less than a year)

    Pros

    Great Benefits, some good people work there. Good training too.

    Cons

    Most has already been said. Runaway. we started the training and after a couple of weeks, they started firing people. all they tell you is you are not a fit for the company, please take your belonging.
    you ve been warned.
    I would stay away from the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Montreal, QC
    Former Employee - Account Executive in Montreal, QC

    I worked at Insight full-time (more than a year)

    Pros

    no over time, motivation to look for other jobs

    Cons

    High pressure, no compensation, lack of leadership,

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    I would STRONGLY NOT recommend working for Insight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Representative in Montreal, QC
    Former Employee - Sales Representative in Montreal, QC

    I worked at Insight

    Pros

    The money and prizes are good. Good medical and dental. Beautiful building to work in.

    Cons

    It is like slave labor. They have a whip behind everyone all day, every day. They monitor your talk time(min. 2 1/2 hours), client dials (min. 40 calls), sales (number of sales and total dials) and send out a report hourly to the team. If you are lacking at any time of the day they will send you nasty e-mails. They listen to your calls continually. It is discouraged from you to even get up from your desk. I worked there for many years and hated every minute of it. The thing that keeps alot of people there is that they lack French skills so they have a hard time to find another good paying job (my reason too). I worked there for many years and would say they have turnover of at least 100 employees a year. They have training classes almost every month with about 25 new hires in each class. After about six months or so there will be approx. one person left from each group still employed by Insight.
    They are very demanding and treat employees like whatever they are doing is not good enough. Their favorite saying is "You are only as good as your last sale". I saw many dedicated and talented sales reps abused. You were always in fear for your job. You can have fantastic sales for months and one slow month they will be on you like crazy.
    I would STRONGLY NOT recommend working for Insight.

    Advice to ManagementAdvice

    Employees aren't Drones. The stress of this job is too much for most people.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Overall they do not care about their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Supervisor in Phoenix, AZ (US)
    Former Employee - Technical Supervisor in Phoenix, AZ (US)

    I worked at Insight

    Pros

    The Pay was good.
    The time off was good.
    They had some really good people working for them.
    Not much else was.

    Cons

    They do not give the training needed to succeeded.
    Not clear on the expectations.
    They terminated me because I took all of my vacation for a trip with my wife.
    They care more about image than getting the job done right
    Upper management had no involvement.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Avoid. You will be left to sink or swim and success is not aided by the compay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight full-time (more than 5 years)

    Pros

    Had a few laughs with people. Made some good money before the reduced the commission plans twice.

    Cons

    Gong in circles for years. Lack of progress and vision. Huge turnover. Somedays its like a bloodbath of people being fired, replaced by new ones and only to then watching them get fired. The old timers cling on because they have accumulated a good business from the leavings of others. Low morale ad everyone constantly complaining. Have seen the commission plan reduced twice by management who cannot add value just cut costs. Bullying and incompetace is rife.

    Advice to ManagementAdvice

    You're in over you're head and its costing others. Do the decent thing and leave. Cutting costs does not equate to growth.

    Doesn't Recommend
    Negative Outlook
  8. 2 people found this helpful  

    If you absolutely need a job for now but not a long term solution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Pros

    I can't think of very many pros except for some of the people that I worked with.

    Cellphone reimbursement but my role required accessibility at all hours of the day and night which limited work/life balance.

    Cons

    I am glad that I got an opportunity to work for Insight as I have learned how NOT to run a business. The company needs to focus on a singular directions (changes are announced one day and updated the next) and seriously consider having ethics training for ALL especially the senior leadership team (I have witnessed conversations that question the humanity of leadership). Turnover is horrible and there is not much to attract the talent with compensation and benefits lacking way behind similar companies.

    Advice to ManagementAdvice

    With the exception of the CTO, I would recommend starting over with a strong ethical strategic leadership team focus on driving innovation and sales growth. Reward talent and they will make a difference.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    RUN!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Services Technician in Hanover Park, IL (US)
    Former Employee - Services Technician in Hanover Park, IL (US)

    I worked at Insight full-time (more than 5 years)

    Pros

    - My department's management was VERY good about using time off for family related things (Doctor's appt, kid's things, etc).
    - Loved the people I worked with.

    Cons

    - Management engages in questionably un-ethical practices (out right lying to clients and potential clients)
    - Pay rate is TERRIBLE by industry standards.
    - No appreciation for the contributions of the employees.

    Advice to ManagementAdvice

    -Pay better.
    - Take some REAL ethics training courses!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Bait and switch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Austin, TX (US)
    Current Employee - Account Executive in Austin, TX (US)

    I have been working at Insight full-time (less than a year)

    Pros

    Free lunches are often provided by the vendors.

    Cons

    In the interview I was told I would double my base salary within a year if I hit my quota. I've exceeded my quota and will not come close to making my base salary. Unfortunately management gave false expectations to everyone on the team.

    Benefits are horrible. Healthcare is a joke.

    I would only suggest working at Insight if you've had no technical experience and can live off your base salary.

    Advice to ManagementAdvice

    My advice to management....be honest and set proper expectations for your employees.
    A good manager works to solve problems with their employees. Forwarding emails to someone else (passing the buck) doesn't solve anything.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Anonymous Former Employee for 10+ Years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Tempe, AZ (US)
    Former Employee - Anonymous in Tempe, AZ (US)

    I worked at Insight full-time (more than 10 years)

    Pros

    Executives have moved from the "good ole boy" mentality to the current century. They offer a TON of training, but you do have to go to HR and ask for it if you want anything beyond "new hire" training.

    Cons

    Salaries and benefits WAY below industry standards. Favoritism is rampant - I know of someone who got the largest annual raise on the team because he was buying a house and "needed the money more than anybody else did." Executives PRETEND to care about their employees, but all they really care about is the bottom line. They set nearly impossible goals, offering incredible rewards - and when the employees make those goals...they hire a bunch of new execs who don't honor the promises put in place by the former ones. Morale is the worst I have ever seen at any company I have ever worked at. After 10+ years of great performance reviews and not a single negative one, I got a new boss who didn't like me for no reason in particular. He told me his second week there that if I didn't quit I would be fired. When I asked him why, he named a few people who told him they didn't like me personally - absolutely nothing to do with my job performance. I was fired because of gossip.

    Advice to ManagementAdvice

    Employees are your greatest asset, not a bunch of warm bodies (as one former Insight Executive called us.) Employee turnover costs a LOT more than keeping the ones you have happy.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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