Hotwire Reviews

Updated 25 December, 2014
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Hotwire President Henrik Kjellberg
Henrik Kjellberg
7 Ratings

10 Employee Reviews

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  1. Helpful (7)

    It sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hotwire

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Has a nice view of the city and chinatown.

    Cons

    Everything about it is a con. You name it. Management, HR, incompetent staff, even the ceo is out of ideas.

  2. Helpful (10)

    Just plain awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hotwire full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    This place is almost void of pros at this point, you can thank the new CEO directly.

    Cons

    Everything has become a con, oh how we miss the good old days from a few years ago. There is no hope of those days returning until the CEO is replaced or Expedia intervenes.

    Advice to Management

    Replace the CEO with someone that won't violate HR protocol on a regular basis and has some sense of the travel industry. It's truly frightening how much blatant disregard for general morality the current leadership team demonstrates.

  3. Helpful (11)

    Poorly managed company with no product direction and bad culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in San Francisco, CA (US)
    Current Employee - Director in San Francisco, CA (US)

    I have been working at Hotwire full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great location in the financial district; solid ties with Expedia guarantee stability and job security no matter what; great work-life balance

    Cons

    Leadership changes have turned a great company into a poisonous one; executives spend time bad mouthing each other rather than trying to turn around an outdated product; turnover is very high and hiring is a challenge given the bad reputation within the Bay Area; employee morale is at its lowest, don’t be fooled by sudden waves of positive reviews…

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  5. Helpful (6)

    do not work there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hotwire full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    travel benefits, office central location

    Cons

    all the rest really is a con

  6. Helpful (8)

    Not so hot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Graphic Designer in San Francisco, CA (US)
    Current Employee - Senior Graphic Designer in San Francisco, CA (US)

    I have been working at Hotwire full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Talented good people. Parties. The money they owe you does appear in your bank account.

    Cons

    A place still searching for some identity. No method to the madness. No process. Change of focus daily and a waterfall approach based on the whims of the CEO and stock holders. Daily 3 hour meetings that end with abrupt changes at the last minute. Poor leadership where everyone gets a say(no leadership) and there are no real timelines.

    Advice to Management

    Find a direction and stick to it.

  7. Helpful (8)

    Unfair treatment to employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hotwire full-time

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It is located in the heart of financial district.

    Cons

    Poor management, no direction.
    Full of unhappy people
    Does not value employee
    Lower than average salary

    Advice to Management

    Should value more about the people.

  8. Helpful (14)

    Worse company to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in San Francisco, CA (US)
    Current Employee - Manager in San Francisco, CA (US)

    I have been working at Hotwire full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits are sub-par. There's really nothing good left to say about this place.

    Cons

    Morale is down due to staff reductions in 2013 & those left all want to leave, moreover no one wants to apply to work here anymore. Salary is low. An positive review written on here are either from HR or management who are trying to entice new candidates to join a sinking ship. Henrik has Napoleon's complex. I'm sure he'll get the boot next. Funny how he came in a laid off half the work force then the remaining half all quit! Because of that, HR has stopped hiring for the SF office and now recruiting for Bellevue where there's less of a turnover. What a shame how fast this company fell.

    Advice to Management

    Good luck trying to re-build.

  9. Helpful (8)

    This place is going down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hotwire full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If you want a job with great work/life balance, look no further. It is also situated in a great location with plenty of lunch options.

    Cons

    Below average compensation; Lost office culture; Too much turnover and too many unhappy employees. It has been one full year since the new CEO/President joined and we are still seeing reorg happening every now and then. It is obvious that management doesn't know what to do and which direction to go.

    Advice to Management

    Too little too late. Culture has been lost despite management's effort to bring it back.

  10. Helpful (7)

    Terribly managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Tigard, OR (US)
    Former Employee - Customer Service Representative in Tigard, OR (US)

    I worked at Hotwire full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    While the turn over rate for this place was insane, the few employees that stuck it out were generally good people. Connecting on a level of "I-hate-this-place" was our common ground. Some of the management team was tolerable.

    Cons

    No incentive or perks, minimum wage with no shift differential or opportunity for raises, ever-changing expectations and training, jumbled management and policy.

    Advice to Management

    There is no help for this place

  11. Helpful (4)

    Poor management.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at Hotwire

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great location. Many fun company events.

    Cons

    Manager was clueless. Every small issue was a major fire. Manager/reports ratio too high.

    Advice to Management

    Weed out the incompetent managers without regard for seniority.

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