Hampton Inn

  www.hampton-inn.com
  www.hampton-inn.com

Hampton Inn Reviews

Updated 1 December, 2014
Updated 1 December, 2014
198 Reviews
3.7
198 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hampton Inn President & CEO Hilton Worldwide Christopher J. Nassetta
Christopher J. Nassetta
73 Ratings

Review Highlights

Pros
  • The employee discount is nice but I never used it (in 9 reviews)

  • You get to hone your customer service skills and have fun at the same time (in 8 reviews)


Cons
  • Being a franchise property there is very little room for advancement, partially due to the size of the franchise (in 9 reviews)

  • No room for advancement or promotion, no full time employment (in 12 reviews)

More Highlights

56 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    GSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Mississauga, ON
    Current Employee - Front Desk Agent in Mississauga, ON

    I have been working at Hampton Inn full-time (more than an year)

    Pros

    - Great way to gain hospitality experience at an entry level,
    - learning ins and outs of a hotel
    - get to serve guests all over the world

    Cons

    - Rotatory shifts
    - Shift hours depends on occupancys
    - no room to grow

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Guest Services Representative

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hampton Inn

    Pros

    An overall great company to work with to gain experience in the hospitality industry, greatly improved my customer service skills and made great connections with employees and guests alike.

    Cons

    Low pay, non-traditional hours, issues with hotel owner. Discounted hotel rooms was a great perk though!

    Advice to ManagementAdvice

    Make an effort to get to know your employees and be present, stick to standards and do what you're supposed to do as an owner.

  3.  

    great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Charlotte, NC (US)
    Current Employee - Front Desk Agent in Charlotte, NC (US)

    I have been working at Hampton Inn part-time (less than an year)

    Pros

    good networking experience by meeting senior professionals

    Cons

    no room for advancement opportunity

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great starting place to learn hospitality. Nice environment to meet people from every walk of life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Night Auditor in Tinley Park, IL (US)
    Former Employee - Night Auditor in Tinley Park, IL (US)

    I worked at Hampton Inn (more than 3 years)

    Pros

    Learning to serve people and making people feel at home. Employee rates.

    Cons

    No room for advancement or promotion, no full time employment

    Advice to ManagementAdvice

    Consider 2 employees on busy shifts. Make use of all of the systems functions in order to improve the reduction of errors.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in San Antonio, TX (US)
    Former Employee - Front Desk Agent in San Antonio, TX (US)

    I worked at Hampton Inn full-time (more than 3 years)

    Pros

    discounted rooms when traveling is a great plus

    Cons

    the pay wasn't exactly the best

    Advice to ManagementAdvice

    work towards getting raises for ur long term employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Overall good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Memphis, TN (US)
    Former Employee - General Manager in Memphis, TN (US)

    I worked at Hampton Inn full-time (more than 3 years)

    Pros

    Large umbrella company backing standards and practices.

    Cons

    Almost All are franchised

    Advice to ManagementAdvice

    allow for training hours in budget

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    i love the placed,hate my boss he did not know how to talk to us.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head House, Housekeeper, Bf Attendet in Dayton, OH (US)
    Former Employee - Head House, Housekeeper, Bf Attendet in Dayton, OH (US)

    I worked at Hampton Inn full-time (less than an year)

    Pros

    good people stay at this hotel and they tell you good job....

    Cons

    i did 3 jobs got paid for none......work hard did everything that was ASKED....GOT PAID 33HOURS SHORT....and still have not got paid.

    Advice to ManagementAdvice

    pay your workers and if you are the boss talk to me the way i talk to you...respect......

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Night Auditor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in Poughkeepsie, NY (US)
    Current Employee - Night Auditor in Poughkeepsie, NY (US)

    I have been working at Hampton Inn full-time (more than 5 years)

    Pros

    Meeting new people, especially the guests.

    Cons

    No advance opportunities or promotions.

    No opinion of CEO
  10.  

    Breakfast host

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hampton Inn

    Pros

    -Gets non-morning people and magically turns them into am people.

    -when in summer time time flys
    -super easy food prep
    -get to meet new people
    -super cool coworkers..mostly

    Cons

    -Have at least two people clean up if you want speedy and thorough cleanup process
    -Management needs work
    - worked in a facility with fireplace .. Summertime doesn't need heat .... Please keep it off !!!!

    Advice to ManagementAdvice

    Have two people working cleanup after on the house breakfast ! Especially if you want a pristine job done ! It helps productivity and also revenue!!!

  11.  

    Great place to get experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Palestine, TX (US)
    Former Employee - Front Desk Agent in Palestine, TX (US)

    I worked at Hampton Inn full-time (more than an year)

    Pros

    The shifts, the different people you get to meet everyday.

    Cons

    Management did not do enough to keep employees, always short on staff, the communication between supervisor and management was very weak.

    Recommends
    Positive Outlook
    No opinion of CEO

Hampton Inn Photos

Hampton Inn
valet podium and entrance
Comfy Bed!

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