FedEx Office Reviews

Updated 19 September, 2014
Updated 19 September, 2014
648 Reviews
2.9
648 Reviews
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FedEx Office President and CEO Brian D. Philips
Brian D. Philips
391 Ratings

Review Highlights

Pros
  • Good benefits for the level of job it is (in 54 reviews)

  • Competitive pay, great training, and great benefits, including a 401K (in 28 reviews)


Cons
  • Small yearly raises, customer can be horrible, lazy team members never get fired (in 56 reviews)

  • Work - Life balance for Assistant Managers is non-existent, at least in my experience (in 16 reviews)

More Highlights

150 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Better than McDonald's

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office

    Pros

    the environment is clean and staff members are nice.

    Cons

    Not only provide customer service but also have to teach customers how to use a computer/log in into their own email/how to open a file.

  2.  

    If you want to do things efficiently and organized this place sets the standard!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Coordinator  in  Burnaby, BC
    Former Employee - Project Coordinator in Burnaby, BC

    I worked at FedEx Office full-time for more than a year

    Pros

    I have learned alot with this company. I definately will be taking some of the skills it learned with me in my future endevors

    Cons

    Work load can be stressfull at times.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Consultant  in  Lakewood, CO (US)
    Former Employee - Center Consultant in Lakewood, CO (US)

    I worked at FedEx Office full-time for less than a year

    Pros

    Great place to start when looking to go into business.

    Cons

    Hard to stick with it.

    Advice to ManagementAdvice

    Profit sharing.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Intern Programmer Analyst

    • Comp & Benefits
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office as an intern for less than a year

    Pros

    Great place to work.
    Some awesome people.
    They work all cool technologies used these days including cloud, big data, mobility etc
    They have good benefits for full-time employees.

    Cons

    Salary scale is not that great. It's just average.

    Recommends
    Approves of CEO
  6.  

    Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time

    Pros

    Good benefits, they really do take care of their employees and tuition reimbursement,

    Cons

    Back when I use to work for Fedex. My manager was not a good leader and role model at all

    Advice to ManagementAdvice

    Hire good managers that are good leaders and role model to employees.

  7.  

    Center PUD Courier (Driver)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center PUD Courier
    Former Employee - Center PUD Courier

    I worked at FedEx Office full-time for more than 3 years

    Pros

    Great family of co-workers, everyone depends on each other and gets everything accomplished that needs to be done as a team. Driving isn't non-stop and can give you plenty of time to still be in the stores assisting other employees and customers.

    Cons

    A rather large disconnect between store employees and upper corporate management. I know it's standard for this to be the case, but it really feels like corporate has entirely different goals and aspirations of the company that more times than not are completely different than what's actually needed to succeed on a store level. The corporate side people-wise is great, but their focus always seems a bit "off".

    Driving is great, customers always enjoy seeing you, and you're usually delivering to repeat professionals. (not delivering packages to houses)

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Enjoyable

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office

    Pros

    It's a fun place to work. You learn a lot of valuable skills and meet a lot of interesting people. It teaches you to be good at multitasking and to learn how to deal with people.

    Cons

    You stand a lot. If the store isn't busy and there's nothing to do in production things can get a little boring. The job is stressful, but good if you like a challenge. Customers can be very picky and rude, but you have to know how to talk to them. Scheduling can be a little annoying because it isn't consistent.

    Advice to ManagementAdvice

    Make schedules more consistent.

  9.  

    FedEx Office offers the service of: printing/binding/ e-mailing/faxing and shipping. It is a one-stop-shop!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at FedEx Office full-time for more than 10 years

    Pros

    Large company / Known both domestically and internationally / Great Benefits / Fortune 500 company/ Customer Service Driven!

    Cons

    FedEx Office considers a 30 hour to 32 hour week full-time. This creates a hardship for an employee needing the commitment of a full 40 hour work week.

    Advice to ManagementAdvice

    Guarantee employees a full 40 hours per week with the opportunity of overtime.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Good job with great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Specialist
    Current Employee - Center Specialist

    I have been working at FedEx Office full-time for more than 10 years

    Pros

    I have learned many things in the printing industry. The job has allowed me to become very comfortable with computing technology (I didn't know much when I started).

    Cons

    To many forms to fill out to get the job done. I felt like I was being removed from the customer and more worried about what I didn't complete, form-wise, before starting or ending my day.

    Advice to ManagementAdvice

    Removing 1 form and adding 2 more isn't less paperwork.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office

    Pros

    Great people to work with.

    Cons

    Long hours and changing demands

    Recommends

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