FedEx Office Reviews

Updated 30 September, 2014
Updated 30 September, 2014
652 Reviews
2.9
652 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FedEx Office President and CEO Brian D. Philips
Brian D. Philips
392 Ratings

Review Highlights

Pros
  • There's some really good benefits and you'll learn a lot with this company (in 58 reviews)

  • Good work/life balance as I was able to work full-time and attend school, 3/4 time (in 16 reviews)


Cons
  • Expect to work with the technological ignorance of both the public and some team members (in 59 reviews)

  • Work - Life balance for Assistant Managers is non-existent, at least in my experience (in 18 reviews)

More Highlights

153 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Better than McDonald's

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office

    Pros

    the environment is clean and staff members are nice.

    Cons

    Not only provide customer service but also have to teach customers how to use a computer/log in into their own email/how to open a file.

  2.  

    If you want to do things efficiently and organized this place sets the standard!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Coordinator  in  Burnaby, BC
    Former Employee - Project Coordinator in Burnaby, BC

    I worked at FedEx Office full-time for more than a year

    Pros

    I have learned alot with this company. I definately will be taking some of the skills it learned with me in my future endevors

    Cons

    Work load can be stressfull at times.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Manager  in  North Little Rock, AR (US)
    Former Employee - Center Manager in North Little Rock, AR (US)

    I worked at FedEx Office full-time for more than 3 years

    Pros

    Very people oriented...they place a high priority on their employee's welfare. Excellent benefits, safe work environment.

    Cons

    Difficult to staff considering the long hours of operations.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    It was an experience!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office

    Pros

    It is a steadily growing company. Great thing is Fed Ex is all about promoting within their own company.

    Cons

    The hourly pay is not all that great. I would have thought with FedEx being such a big company that the pay would have been better.

  6.  

    Alright place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office full-time

    Pros

    There's some really good benefits and you'll learn a lot with this company

    Cons

    A lot of politics... There's room for advancement, but only up to a point. Anywhere past the Assistant Manager spots you're more likely to be fired than move up.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Consultant  in  Lakewood, CO (US)
    Former Employee - Center Consultant in Lakewood, CO (US)

    I worked at FedEx Office full-time for less than a year

    Pros

    Great place to start when looking to go into business.

    Cons

    Hard to stick with it.

    Advice to ManagementAdvice

    Profit sharing.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Intern Programmer Analyst

    • Comp & Benefits
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office as an intern for less than a year

    Pros

    Great place to work.
    Some awesome people.
    They work all cool technologies used these days including cloud, big data, mobility etc
    They have good benefits for full-time employees.

    Cons

    Salary scale is not that great. It's just average.

    Recommends
    Approves of CEO
  9.  

    Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time

    Pros

    Good benefits, they really do take care of their employees and tuition reimbursement,

    Cons

    Back when I use to work for Fedex. My manager was not a good leader and role model at all

    Advice to ManagementAdvice

    Hire good managers that are good leaders and role model to employees.

  10.  

    Center PUD Courier (Driver)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center PUD Courier
    Former Employee - Center PUD Courier

    I worked at FedEx Office full-time for more than 3 years

    Pros

    Great family of co-workers, everyone depends on each other and gets everything accomplished that needs to be done as a team. Driving isn't non-stop and can give you plenty of time to still be in the stores assisting other employees and customers.

    Cons

    A rather large disconnect between store employees and upper corporate management. I know it's standard for this to be the case, but it really feels like corporate has entirely different goals and aspirations of the company that more times than not are completely different than what's actually needed to succeed on a store level. The corporate side people-wise is great, but their focus always seems a bit "off".

    Driving is great, customers always enjoy seeing you, and you're usually delivering to repeat professionals. (not delivering packages to houses)

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Enjoyable

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office

    Pros

    It's a fun place to work. You learn a lot of valuable skills and meet a lot of interesting people. It teaches you to be good at multitasking and to learn how to deal with people.

    Cons

    You stand a lot. If the store isn't busy and there's nothing to do in production things can get a little boring. The job is stressful, but good if you like a challenge. Customers can be very picky and rude, but you have to know how to talk to them. Scheduling can be a little annoying because it isn't consistent.

    Advice to ManagementAdvice

    Make schedules more consistent.

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