Express Reviews

Updated 12 October, 2014
Updated 12 October, 2014
664 Reviews
3.2
664 Reviews
Rating Trends

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Approve of CEO
Express President & CEO Michael A. Weiss
Michael A. Weiss
276 Ratings

Review Highlights

Pros
  • Semi-decent discount on product when there is an additional employee discount (in 53 reviews)

  • Great discount, fun fast paced environment, diverse group, great rewards for top performers (in 53 reviews)


Cons
  • I don't like minimum wage and sometimes it can get really hectic with customers (in 72 reviews)

  • I would constantly be hounded to sell more credit cards, and borderline harass customers for it (in 57 reviews)

More Highlights

64 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Opportunity for growth

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express

    Pros

    The fashion is great. Fun and competitive atmosphere.

    Cons

    Company can be very demanding

    Advice to ManagementAdvice

    N/A

  2.  

    Great and Fun Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Austin, TX (US)
    Current Employee - Sales Associate in Austin, TX (US)

    I have been working at Express part-time (less than an year)

    Pros

    In some other stores it might be different but my managers and sales leaders are absolutely great! It is a fast paced and competitive company that usually promotes from within. Associates start out at minimum wage and then work their way up. It would be a great place for someone to start out a career in retail. The work atmosphere is very fun and you get really good at talking with customers. If you are seriously considering a job here, when you get hired, study the informational booklets very thoroughly.

    Cons

    In some of the larger stores, they have to do overnight floorsets which last the entire night (paid of course.)

    Advice to ManagementAdvice

    When training employees, show them everything they need to know from the time they clock on, to their sales floor duties, to the time they clock off. Offer more associate learning opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I worked as a sale associate seasonally/part time for about two years

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express

    Pros

    The associates and managers become very close, you are working with them all the time and you become a team. I feel at home every time I go back to my store. They definitely treat you like family.

    Cons

    Retail job, on your feet a lot and have to deal with sometimes unfriendly people

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  5.  

    Great Opportunity, Great Compensation!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand Sales Manager in Saint Louis, MO (US)
    Former Employee - Brand Sales Manager in Saint Louis, MO (US)

    I worked at Express full-time (more than 3 years)

    Pros

    Great training, leadership, and potential for growth! They treat their managers like family! Great base plus lots of incentives for bonuses, raises, etc. You work in a team environment and everyone has a common goal. Upper management want you to succeed and provide the tools to do so. There are always amazing discounts to the store and it's partner stores. This is a fashion forward company that you will be proud to be a part of!

    Cons

    Must be results driven and willing to work long hours. Retail can take a toll on someone but if you are committed, you will make good $$.

    Recommends
    Approves of CEO
  6.  

    Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Express Sales Associate in Oklahoma City, OK (US)
    Current Employee - Express Sales Associate in Oklahoma City, OK (US)

    I have been working at Express part-time (less than an year)

    Pros

    Discounts. Meeting new people, management

    Cons

    Low Pay, even with experience

    Advice to ManagementAdvice

    Offer higher salaries to retain employees

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great team working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Sales Lead in Minneapolis, MN (US)
    Current Employee - Customer Sales Lead in Minneapolis, MN (US)

    I have been working at Express part-time (more than 3 years)

    Pros

    good opportunity to move up, great experience on resume, discount, leadership building

    Cons

    hours are not ideal, company is restricting employee discount more and more, constantly short staffed

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Changed my view on retail jobs

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express

    Pros

    Great people to work with, management is fun and know how to get the associates pumped for the day

    Cons

    not much negative started out with few hours but once you get the hang of everything the hours come

  9.  

    I've worked for many specialty retailers and EXPRESS is by far the best company I've worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Brand Co-Manager in Los Angeles, CA (US)
    Current Employee - Brand Co-Manager in Los Angeles, CA (US)

    I have been working at Express full-time (more than 3 years)

    Pros

    The amazing discount. The family like environment with the district/ region/ company. They care about their employees. Company is very involved. Lots of VP / ZVP/ RM / RVM / DM / LP visits!

    Cons

    You spend all your money on the clothes.

    Advice to ManagementAdvice

    Keep up the great work.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Lots of job opportunities if you work hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Brand Co-Manager in Sacramento, CA (US)
    Current Employee - Brand Co-Manager in Sacramento, CA (US)

    I have been working at Express full-time (more than 5 years)

    Pros

    There is a ton of energy in all the stores and being able to work with people with the same fashion and passions makes work fun. There seems to always be an opportunity to move up or learn a new division of responsibility which makes consistent growth a plus.

    Cons

    Minimum wage is expected at an entry level job however the tasks and energy needed for success here is more then that. Express needs to offer their associates above minimum wage to help keep associate retention.

    Advice to ManagementAdvice

    Planning is difficult in this brand so being proactive versus reactive can be a challenge. My recommendations is to communicate to the store level in a more efficient and timely manner.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Palm Desert, CA (US)
    Former Employee - Sales Associate in Palm Desert, CA (US)

    I worked at Express part-time (less than an year)

    Pros

    Flexible scheduling, great discounts, & awesome management.

    Cons

    Working with some grouchy fellow employees or customers.

    Advice to ManagementAdvice

    Nothing. Loved my managers!

    Recommends
    Positive Outlook
    Approves of CEO

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