Experian
2.8 of 5 201 reviews
www.experiangroup.com Dublin, Ireland 5000+ Employees

Experian Reviews

Updated Mar 31, 2014
Experian – Nottingham – “Experian Landmark House”

All Employees Current Employees Only

2.8 201 reviews

                             

56% Approve of the CEO

Experian CEO and Director Don Robert

Don Robert

(117 ratings)

40% of employees recommend this company to a friend
55 Employee Reviews Back to all reviews
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  • Culture & Values
         
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Good work-life balance but reflected in mediocre pay

Anonymous Employee (Current Employee)

I have been working at Experian full-time for more than a year

ProsWork life balance is good

ConsLimited scope for promotion opportunities

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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A decent place to work but management really needs to listen to its employees

Senior Development Manager (Current Employee)
Costa Mesa, CA (US)

I have been working at Experian full-time for more than a year

ProsGood work life balance, great office culture and great hardworking people to work with.

ConsNo personal growth, no perks, compensation is on the low end. Company is moving all development offshore and has no plan in place to do this. Product management in the UK is so disconnected with the development in the US. There is no accountability in any of the teams. Too many contractors and not many employees, huge risk.

Advice to Senior ManagementListen to the employees. Allow for more training for employees. Pay market salaries.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good but no growth

Anonymous Employee (Former Employee)

I worked at Experian full-time for more than 5 years

ProsRelaxed Environment, Learn at your own pace

ConsNo set career growth, you need to push for improving compensation

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It could be worse.

Anonymous Employee (Current Employee)

I have been working at Experian full-time for more than 8 years

ProsDecent pay & benefits plan; pretty casual dress code; somewhat flexible schedule; family-like environment

ConsMundane work; current hiring freeze places more work the remaining individuals; quite often, there's too much work, and too little resources

Advice to Senior ManagementFind a way to keep your employees refreshed.

Yes, I would recommend this company to a friend

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boring job

Service Delivery Manager (Former Employee)
Allen, TX (US)

I worked at Experian full-time for less than a year

Prosno pros given. I did not like it.

Consnothing to do, very boring work.

Advice to Senior Managementnone

No, I would not recommend this company to a friend

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Great, very rewarding super internship

Client Engagement (Current Employee)
New York, NY (US)

I have been working at Experian part-time for less than a year

ProsNice group of people. Very motivated and wants to do well. Great location in midtown. If you work hard it can be very easy to move up.

ConsWork can get very repetitive. It is all about using the internal tool, which seems to have many setbacks. Should be revamped.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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They asked me technical question

Anonymous Employee (Current Employee)

I have been working at Experian

ProsIt is a nice company people are good

ConsI could not find any cons

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Fair pay poor management

Sales (Former Employee)
Irvine, CA (US)

I worked at Experian full-time for more than 5 years

ProsGreat people working here, very sharp with high commitment levels. Great industry to be in, business information is key to many organizations.

ConsPoor management, little direction is given to employees. You are many times left to make your own assumptions for your line of business.

Advice to Senior ManagementListen to the employees they are the ones working directly with customers.

No, I would not recommend this company to a friend

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Never Ending Reorgs and Lack of Strategic Direction

Anonymous Employee (Current Employee)

I have been working at Experian full-time for more than 3 years

ProsGood people to work with, decent benefits

ConsExperian Marketing Services reorgs some 2x a years and heads always roll as they focus on making the Ebit number. That's the one thing you can always count on. A lack of strategic direction and difficulty in getting the various business units to work effectively together.

Advice to Senior ManagementTake a longer view and invest in your employees so they don't have to live in fear of being laid off. Better plan so that layoffs are not a fact of life, even though the business is solid.

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Like a bad Saturday night live skit

Senior Director (Current Employee)
New York, NY (US)

I have been working at Experian full-time for more than 5 years

ProsBenefits, work from home, Some people who really care, get in with the right crowd and you can climb the ladder quickly, great place to learn various skill and gain global experience.

Cons1st and foremost, company makes most major decisions based on what they think it will do to the stock, unless it makes the stock price go up, we aren't doing it. Some decisions aren't logical. Constantly cutting headcount to hit EBIT targets, too much decision by committee, the Matrix is not working, lots of finger pointing at the senior leadership level, total old boys club unless you are in your 30's and wear short skirts and shirts that show off you cleavage...well then you get noticed

Lots of off-shoring of technical roles, minimal investment in products, they expect to make 40% margins but only invest 2-3% total revenue back into product, hence the decisions based on stock impact.

If you progress on the ladder quickly don't expect your compensation to go up equally you will fall behind and they will make terrible excuses about why they can't catch you up

They tollerate bad behavior from senior leaders, they keep poor performers around way too long, becomes detrimental to the business. Especially leaders who are poor performers.

CEO never makes an attempt to connect with the people.

Advice to Senior ManagementTake a hit on the stock price and invest in the company, if you don't you won't have much in a few years. Sell Marketing Services already, its a dog.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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