Experian
2.8 of 5 203 reviews
www.experiangroup.com Dublin, Ireland 5000+ Employees

Experian Reviews

Experian – Nottingham – “Experian Landmark House”

All Employees Current Employees Only

2.8 201 reviews

                             

55% Approve of the CEO

Experian CEO and Director Don Robert

Don Robert

(117 ratings)

41% of employees recommend this company to a friend
54 Employee Reviews Back to all reviews
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Whole dept moving to TX from CA, o

Anonymous Employee (Current Employee)

I have been working at Experian full-time

Prospays good, Kaiser insurance, location is good as well.

Conswork place bullies, different depts do NOT work together closely. Cut unnecessary cost == increased costs. IT needs to be on-call 24/7.

Advice to Senior Managementchanges much anyways, can't give them much advice

No, I would not recommend this company to a friend

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Account Executive (BIS) - Great Job To Horrendous Job In Less Than 1 Year

Account Executive (Former Employee)
Schaumburg, IL (US)

I worked at Experian full-time for less than a year

ProsThe company benefits are actually very good as far as PTO, 401K match, insurance and stock programs are concerned. The Schaumburg campus is nice, clean and relatively easy to get to.

ConsSales goals for BIS are completely unrealistic given that there is absolutely no investment in the products or marketing whatsoever. How a business unit that fails to hit its goals last year sets higher, even more unattainable targets this year without any additional investment in the business is mindboggling. The curent idea of brining in cheaper, less experienced sales reps is not the answer either as there is absolutely zero training aside from one day of webinars. Managment at all levels is absolutely atrocious as none of them have any experience in the credit or sales and run the organization like a bank not an information services company/credit bureau. This is literally the only company I have ever seen that promotes/hires sales managers with ZERO sales experience!

Advice to Senior ManagementStop the practice of cronyism and hire managers that are competent and capable of doing their job and turning the business around. When a manager clearly fails to succeed, he/she should not be promoted or re-assigned, they should be terminated. Stop hiring and promoting people to be sales managers if they have absolutely no sales experience and then being surprised when they fail.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Find an identity, less re-orgs, compensate appropriately, instead of always demanding performance

Account Executive (Current Employee)

I have been working at Experian full-time for more than 3 years

ProsEstablished client base, a lot of years managing client data.

ConsChallenge being able to sell solutions into existing client base, no solid direction on company goals, and unrealistic view on time it takes to execute a contract

Advice to Senior Managementdevelop a plan that reaches all levels of the organization. Have a real vision and do a better job of recognizing people's skills and talents. Less talk, more action.

No, I would not recommend this company to a friend

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No Job Satisfaction

Software Developer (Current Employee)

I have been working at Experian full-time for more than 5 years

ProsSomewhat flexible work hours and work-from-home policies.

ConsNo job satisfaction.
No training.
No respect for personal time during evenings, weekends, and holidays.
Constant threat of being laid off, resulting in overly competitive, uncooperative co-workers.
Common practice of using large email distribution lists when bickering back and forth.
Management prefers multi-tasking over listening, until something goes terribly wrong.
Very little, if any, opportunities for advancement.

Advice to Senior ManagementInvest in your employees and listen to their concerns, especially those who are willing to make sacrifices on your behalf.

No, I would not recommend this company to a friend

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Has potential to be great, let down by constant cost slashing and Senior Managers' performance & attitudes

Anonymous Employee (Former Employee)
Southport, England (UK)

I worked at Experian full-time for more than 10 years

ProsWorked with a great team of people in the regional office.
Projects I was involved with were generally interesting and challenging.
Had a decent work/life balance
Pension & ShareSave scheme actually quite decent.
Free tea & coffee

ConsLoyalty and ability count for nothing.
Senior Managers' primary goal is saving money. End of.
Bonus scheme is very mean. In the "improved" version of it, March 2013, out of the 3 examples given, under two of them the people were WORSE OFF, than the previous scheme. That's an improvement? And no-one noticed this. Or perhaps they just don't care.
The sense in the office everyone is living on borrowed time.
Senior Manager correspondence throughout the financial year proclaims how well the company is doing. However at the end of the year, when payrises, bonuses etc. are calculated, guess what? Turns out the company wasn't doing quite so well after all. Conclusion? Senior Managers deceive, inveigle and obfuscate.

Advice to Senior ManagementFigure out how you can increase the share price by NOT making redundancies. How about selling products?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Experian Decision analytics

Anonymous Employee (Current Employee)

I have been working at Experian full-time for more than 5 years

ProsBrand, within last years it's hard to say anything else positive

ConsOld products, old type of thinking hidden under would-be modern approach, bureaucracy

Advice to Senior ManagementProducts range needs total deep reshaping.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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0 loyalty

Anonymous Employee (Former Employee)
Costa Mesa, CA (US)

I worked at Experian full-time for more than 10 years

ProsKeeping up with the latest technology

ConsHave no problem laying off experienced employees with 10-30 years of experience with the company and keeping those who talk their way up

Advice to Senior ManagementWeight business decisions before taking risks and harming those who care about their job

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Not as buttoned up as one would expect

Marketing Associate (Current Employee)
Costa Mesa, CA (US)

I have been working at Experian full-time for more than a year

ProsWork at home flexibility, training/development, pay

ConsCompany culture, lack of commitment to employee wellbeing

Advice to Senior ManagementFocus on the talent pool you have--current practices are driving many good people away

No, I would not recommend this company to a friend

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Good work life balance, but not exciting

Anonymous Employee (Current Employee)

I have been working at Experian

ProsGood work life balance and good salary

ConsPoor strategy especialy in Japan

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Wierd Working Environment

Sales (Former Employee)
New York, NY (US)

I worked at Experian full-time for less than a year

ProsCustomer facing sellers get leased cars

ConsLayoffs are a common management tool

Advice to Senior ManagementMan or (wo)man up! If you have an employee that needs feedback - give it to them and allow them the time to restore confidence rather than lay them off! I never saw such disfunctional behavior from senior executives in my life!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Experian reviews and ratings - including employee satisfaction and approval ratings for Experian CEO Don Robert. All 54 reviews are posted anonymously by Experian employees.