Equifax

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Equifax Reviews

Updated 2 March, 2015
Updated 2 March, 2015
55 Reviews
2.0
55 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Equifax Chairman and CEO Rick Smith
Rick Smith
55 Ratings

Review Highlights

Pros
  • They offer flexibility in working conditions, and there is a good work-life balance (in 22 reviews)

  • Supportive, Good Benefits with solid products and diversification (in 21 reviews)


Cons
  • limited scope of career progression, unattentive senior management (in 14 reviews)

  • lack of transparency from upper management, hard work and talent does not get rewarded (in 8 reviews)

More Highlights

55 Employee Reviews Back to all Reviews

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  1. 1 person found this helpful  

    Reality not in line with expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON

    I worked at Equifax full-time (less than a year)

    Pros

    Equifax has a comprehensive interview process . Candidates will believe they are hired based on high performance history. There is a strong focus on previous experience, knowledge, skills and education. Overall, employees are committed.

    Cons

    There is a serious issue with execution. Although, the current economy makes maintaining and growing business challenging, this is easy compared with the herculean effort to meet, let alone exceed client expectations.

    Advice to ManagementAdvice

    Demonstrate versus preach a client-first focus. Sales people and customers are not necessary evils of business and are key to maintaining market share and growing the business. Walk your talk, treat people the way you would want to be treated.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    A company has dominant market share, but does not how to retain talent to make the business better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON

    I have been working at Equifax

    Pros

    Learn about leading data analytics solutions in the consumer credit industry;
    Build up experience in financial services;
    See how businesses across all industries use consumer credit information to market and retain customers.

    Cons

    The company fires people out of whim, primarily based on likeability and cultural-fit;
    Does not innovate in a timely way, due to the dominant market share and mature industry position;
    Company support in employee training is very limited.

    Advice to ManagementAdvice

    Please consider how employees think when you fire a lot of people in a short period. It is very demotivating and damaging the morale.

    Doesn't Recommend
    No opinion of CEO
  3. 1 person found this helpful  

    Business-driven IT environment, as opposed to technology-driven. A company good enough for staying with for max 5 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Analyst Specialist in Montreal, QC
    Current Employee - Senior Analyst Specialist in Montreal, QC

    I have been working at Equifax

    Pros

    -Good benefits package
    -Annual Incentive Plan - performance-based bonuses
    -Defined Benefit Pension plan PLUS Defined Contribution Pension plan (with RRSP 25-50% match for up to 6% of your before-tax income)
    -Employees are overall treated with respect and integrity
    -"Economic moat" - Credit Reporting Agency (TransUnion being the only competitor on Canadian market)
    -Moderately-sized IT department and company in general.
    -Salaries above average (due to great profit margins, being an economic "moat").

    Cons

    -No career path
    -No opportunity for training and promotions
    -The officially stated "meritocracy" does not manifest at all
    -The yearly performance reviews lack objectivity, performance and creativity/innovation are not recognized and awarded
    -Too hierarchical, lack of cooperation between various IT sub-departments
    -Business-driven IT environment, as opposed to a technology-driven one. In terms of technical solutions, mediocre approaches are chosen instead of better ones. Fear of adopting other technologies.
    -Too Mainframe-centric IT environment. The MF guys are considered the "kings" and the rest of the people (Unix and Windows people) count significantly less for the purpose of allocating new projects.
    -Inept senior management. Too many changes of direction, from year to year.
    -Recent offshore initiatives are destroying the IT departments. A lot of layoffs and the offshore devel teams (coming through TCS - Tata Consulting Services) are not delivering sub-standard quality.
    -A "watch your back" work atmosphere, sink or swim
    -Officialy, it's supposed to tolerate the English and French languages equally, but a bias exists towards French (and the quebeckers tend to form their own "nest" and "circle" and the English spealing peers from the same team feel excluded, marginalized.
    -A sort of protectionism is manifesting between the various IT OUs - especially between US and Canada. The Canadian teams come up with very good solutions and infrastructure projects, but they are ignored and only US dictates.
    -Too much interaction and reliance on IBM as technology partner, and not having its own data center
    -The use of Lotus Notes/Domino infrastructure instead of something more user/Microsoft friendly.

    Advice to ManagementAdvice

    -Rick Smith seems to be a good CEO and very enthusiastic. What should be changed is the way how the Senior Leadership team is held accountable. Also the IT leaders are not the best ones.

    Doesn't Recommend
    Approves of CEO
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  5.  

    Equifax is a large and complex company with many people jockeying for position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equifax

    Pros

    The Equifax name is well known and trusted. Solid benefits.

    Cons

    This organization is very bureaucratic and not entrepreneurial.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Too big and too political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Atlanta, GA (US)
    Former Employee - Director in Atlanta, GA (US)

    I worked at Equifax full-time (more than a year)

    Pros

    If you want to be able to work remote they have the tools and encourage it. Use State of the Art technology.

    Cons

    Too matrixed and people don't want to speak up to affect change. No one is willing to make difficult decisions and if you are not part of the corporate office you don't stand a chance at being successful.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Good ole' boy compnay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Alpharette, GA (US)
    Current Employee - Anonymous Employee in Alpharette, GA (US)

    I have been working at Equifax

    Pros

    They offer good pay and benefits

    Cons

    This company is the most clickish I have ever seen. If you're not a white male, you have no chance to move up. The only women are the ones that have been there a long time. The people that have been there for 20+ years rotate through management roles and have no clue how other companies work. So no depth of experience.

    Advice to ManagementAdvice

    It's time to bite the bullet and get rid of ineffective management and individual contributors that have been there forever and are no longer an asset.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Infrastructure Project Coordinate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Coordinator in Alpharetta, GA (US)
    Current Employee - Project Coordinator in Alpharetta, GA (US)

    I have been working at Equifax full-time (more than 3 years)

    Pros

    Able to learn and interact with a team of co-workers with different skill sets.

    Cons

    Lack of opportunities. Promotions are given to those who are popular and not based on merit. Forced to develop on your own. No opportunity to improve with additional certifications.

    Advice to ManagementAdvice

    Be respectful of others. Provide a work life balance that is fair and adequate. Promote others based on merit. Health care benefits is very limited with only a choice of two healthcare providers and very expensive.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Small company operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance in Saint Louis, MO (US)
    Former Employee - Finance in Saint Louis, MO (US)

    I worked at Equifax

    Pros

    Good location, decent benefits, work life balance

    Cons

    Small company thinking, working on transitioning to Equifax family, outdated systems

    Advice to ManagementAdvice

    Act like a big corporation

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Last one out turn out the lights

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equifax

    Pros

    Great history, benefits, and stability. It is certainly a place where you can stay for your entire career if you so wish. Training is available and the ability to learn new skills are there depending on the group you are in.

    Cons

    Yearly if not quarterly layoffs are the result of managing stock expectations. Lack of any career development. A winnowing down as of late of the options, incentive plan inclusion, and RSU grants due to cost containment drills.

    Advice to ManagementAdvice

    Wake up. Some of your best have already left. Since the stock continues to rise, it won't get noticed until too late though.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Great company on outside, inside It is terrible!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA (US)
    Former Employee - Anonymous Employee in Atlanta, GA (US)

    I worked at Equifax full-time (more than a year)

    Pros

    Great location, tuition reimbursement and training provided.

    Cons

    While professional, the environment is very stuffy. If you are not a senior leader you are treating like you don't matter. Recognition is terrible! although they say they want to invest in the employees and train them, Equifax still hires outside of the company instead of hiring within. Raises; don't expect it. Perks for senior leaders only. Don't trust co workers either everyone is trying to look out for themselves. Not a team oriented environment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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