Equifax Reviews

Updated 23 July, 2014
Updated 23 July, 2014
206 Reviews
2.9
206 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Equifax Chairman and CEO Rick Smith
Rick Smith
135 Ratings

Review Highlights

Pros
  • They offer flexibility in working conditions, and there is a good work-life balance (in 18 reviews)

  • Supportive, Good Benefits with solid products and diversification (in 21 reviews)


Cons
  • Senior management takes the credit for all the work of the folks the next level down (in 13 reviews)

  • lack of transparency from upper management, hard work and talent does not get rewarded (in 8 reviews)

More Highlights

32 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Among the worst I've experienced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON

    I have been working at Equifax

    Pros

    Leader in their field. Good exposure to consumer information solutions.

    Cons

    Outdated Ivory tower management style, substandard operational systems and processes. Poor communication between management and employees. Lack of professional development and career opportunities.

    Advice to ManagementAdvice

    Organization needs to integrate all of its disparate groups from a cultural and operational perspective in order to gain efficiencies.

    Doesn't Recommend
    No opinion of CEO
  2. 4 people found this helpful  

    Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Saint Louis, MO (US)
    Former Employee - Anonymous Employee in Saint Louis, MO (US)

    I worked at Equifax full-time for more than 5 years

    Pros

    Flex time, great PTO. Nice people to work with. One nice thing they did was move us to a sewhat nicer office.

    Cons

    Equifax aquired my company. It use to be a great place to work. Now most people I work with hope they sell us off. There is no benefits to this job. Unrealistic performance expectations, set by higher management who have no clue as to what you do. The Lean garbage they force down our throats is beyond tiring.

    Advice to ManagementAdvice

    Wake up and quit abusing your employees. To senior management- try some employee engagement strategies. You are killing us.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 5 people found this helpful  

    Use the name to get some place worth staying.

    Current Employee - Sales  in  Atlanta, GA (US)
    Current Employee - Sales in Atlanta, GA (US)

    I have been working at Equifax full-time for more than 8 years

    Pros

    - Benefits ... but whoa! to the person who actually uses vacation time! No one is going to help your customers when you're out of the office.

    Cons

    I could give you the whole list but it would be useless. Read the other negative reviews. The people leaving positive reviews are more than likely in management or C-Level Exec's.

    After 9 years in sales, I can honestly say the job was a dream when I first started. I cannot come close to saying that now. Over the years the systems have gone from old to antique. And, getting a product added to an account is like pulling your own finger nails out because they keep adding people and steps to the process which make no sense. If one person in Operations is on vacation and they have any responsibility for implementing a product, no set-ups will be complete until that person returns or someone finds a manager who knows what to do. We actually bust it out getting our numbers (which aren't given to us until April or May)only to be told in December the quota is being changed and you did not reach your goals ... NO COMPENSATION FOR YOU!

    Oh, and that's another thing. You can bring in $500K in extra revenue YOY and still only be 75% of goal while the goof-off sitting next to you brings in $94K and is 110% of goal. Unrealistic quotas, no equity in compensations, and systemic problems with the processes makes this company a dud.

    Advice to ManagementAdvice

    Sell your stock and run like rabbits. The competition you have taken for granted has updated systems and offer COMMISSION!

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  5.  

    Bcoming an Extremely Dis-jointed Operation in Ireland

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time

    Pros

    It used to be a terrific place to work, both over the last number of years it has become lost in its own lies and management, not knowing what it wants from its staff.

    Cons

    Outdated support software
    Outdated Mission statements
    Outdated and non relevant objectives
    Self indulgent management

    Advice to ManagementAdvice

    Get clued up to whats going on and not rely on its management to provide truths

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fulfillment Specialist  in  Fort Worth, TX (US)
    Former Employee - Fulfillment Specialist in Fort Worth, TX (US)

    I worked at Equifax full-time for more than 3 years

    Pros

    You get lots of overtime

    Cons

    The have unrealistic goals for you to meet for Any kind of bonus and change the things you need to obtain and do to finish an order They don't let you off for any personal or medical reasons.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 3 people found this helpful  

    IXI, A division of Equifax – a growth company that is now a wind down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  McLean, VA (US)
    Current Employee - Anonymous Employee in McLean, VA (US)

    I have been working at Equifax full-time for more than 5 years

    Pros

    Still a few dedicated employees that are struggling along and a steady paycheck

    Cons

    Basically Equifax is cutting costs to increase profits without increasing sales at the detriment of long term growth. The IXI president is full of himself but is actually clueless about the business model. Most of the employees are currently looking to leave leading to a lot of attrition.

    Advice to ManagementAdvice

    Unless you are fine with a dying business either sell IXI or find new management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Hamster running in wheel. Office workers beware!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equifax

    Pros

    Benefits are good. A few of the workers were nice.

    Cons

    Micromanaged. Felt like I was in prison. High stress and very little recognition for a job that requires 110% of your time and energy. No room for advancement unless you know someone in Upper Management. Terrible morale

    Advice to ManagementAdvice

    Pay attention to what goes on in the lower departments - some of which are the backbone of the company Play 'undercover boss' in your company and see what you find. You'll have a new-found appreciation for us 'little people' and maybe you'll implement some policies to ensure these people don't feel so neglected and forgotten. They work very hard for very little reward.

  9.  

    Driving Technology for a Small Division of EFX headquartered in St. Louis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time for more than a year

    Pros

    It's a job and pays well. Lots of flexibility.

    Cons

    Sr. Management lacks transparency. Organizational changes don't get communicated at all. Merit/Talent/Capability not put into decisions for changes, rather who you know and if you blindly follow what Sr. Management asks you to do. Scant regard for new ideas/concepts. Outdated technology and no thought put to strategize & implement technology for the future.

    Advice to ManagementAdvice

    Talent evaluation is a joke. Give opportunities to individuals that can bring about change based on the talent of individuals, as opposed to playing favors to just long time lieutenants.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Find another job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Fort Worth, TX (US)
    Former Employee - Customer Service in Fort Worth, TX (US)

    I worked at Equifax full-time for less than a year

    Pros

    not the type of job you have to take home and continue working

    Cons

    Attendance policy, cell phone policy, having to work like a slave

    Advice to ManagementAdvice

    Don't hire people and go around looking for reasons to fire them if you don't have the budget to keep them

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Highly Disappointed. Looked at the reviews before taking the job, but I felt-I can handle it.WRONG!!! TRY IT IF YOU WANT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Operations  in  Alpharetta, GA (US)
    Former Employee - IT Operations in Alpharetta, GA (US)

    I worked at Equifax full-time for less than a year

    Pros

    It looked like everything is absolutely great including the pay until week 1. I was wrong, I should not have left my old job. There are no pros.

    Cons

    1. Abundant discouragement
    2. Poor Leadership
    3. Too many "Deceiving" consultants
    4. Too much work politics
    5. Too much "Micro-Management"
    6. VPs do not care about Individual contributors and are left to die in hands of Directors (Managers)
    7. Your opinion doesnt matter. Only Contractor's and managers opinions matters
    8. Lack of Friendly atmosphere
    9. Too much stress / pressure on employees
    10. I Love Indian food and India, but the people I worked with are rediculous and stupid. They lack the basic knowledge of English and they try to dominate with their 'this stuff is too cool to be true' ideas. Consultants are meant to help the full time employees, but in Equifax, the definition is vice versa.

    Advice to ManagementAdvice

    Management knows everything, I guess this company is in deep trouble that they cannot come out of, atleast in next 10 years. I dont have any advice to management other than go for Chapter 11 to come out of this mess. If you look at the news, there are a lot of law suites on this company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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