Dealertrack Technologies

  www.dealertrack.com
  www.dealertrack.com

Dealertrack Technologies Reviews

Updated 30 November, 2014
Updated 30 November, 2014
96 Reviews
2.6
96 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dealertrack Technologies Chairman, President, and CEO Mark F. O'Neil
Mark F. O'Neil
69 Ratings

Review Highlights

Pros
  • management really seems to care about work life balance and attempts to listen to it's employees (in 7 reviews)

  • Remote opportunities, growing company, good benefits (in 6 reviews)


Cons
  • Senior management is micro managerial and often de motivational (in 7 reviews)

  • Overall Benefits below average compared to other companies of similar size in the Greater New York Area (in 6 reviews)

More Highlights

22 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Shaky but stable?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX (US)
    Current Employee - Anonymous Employee in Dallas, TX (US)

    I have been working at Dealertrack Technologies full-time (more than 5 years)

    Pros

    industry leading company. Opportunity for movement both laterally, and upwardly. competitive salary in relation to industry standards. solid atmosphere depending on department.

    Cons

    company absolutely doesn't seem to know where it wants to go. convoluted directives that has various parts of the organization working in silos. Product development is very rarely inclusive of those in which industry knowledge can be leveraged. Which ends up harming the final result of said product. Competitors are capitalizing on this and the gap is shortening...quickly.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Company is growing with lots of opportunities . . . management is so last century.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lake Success, NY (US)
    Current Employee - Anonymous Employee in Lake Success, NY (US)

    I have been working at Dealertrack Technologies full-time (more than 3 years)

    Pros

    Company is firmly established as a one-stop shop for automotive retailing software. Anyone who buys a car today in the US or Canada will most likely use their software or services. The company's CEO is vertical integration wizard practicing A&D (Acquire and Develop) to really deliver value to shareholders and customers. From a high-level view this company is poised for exciting growth over the next few years.The acquisition of Dealer.com should help increase the company's bottom line. Work/life balance is a great benefit of working here. The work environment is good and will get better with a new state-of-the art facility being built nearby.

    Cons

    The current management system is an antique of the last century. Acquired companies get wrapped up in red tape and a lot of the company's net income has been been re-invested in non-value producing positions that increase bureaucracy and impede future growth. Generally, the company's internal management is risk averse and most people work in silos. Trust is a big issue with management describing itself as 'needs improvement but above industry average.' This is a terrible admission of settling for mediocrity. Many managers were promoted from the tech ranks and do not have proper training to be good managers. Location of the office is an issue because of it's proximity to New York City where most of the technology talent the company needs prefers to work.

    Advice to ManagementAdvice

    1) Required reading:
        a -- Eric Schmidt and Jonathan Rosenberg's book "How Google Works"
        b -- Eric Ries' book "Lean Startup"
    2) Hire the best people. Take pains in doing so.
    3) Empower the best people you hire and get out of their way.
    4) Trim out waste and promote those who can lead and serve effectively.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Work was never slow...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Auto Title Specialist in Shreveport, LA (US)
    Former Employee - Auto Title Specialist in Shreveport, LA (US)

    I worked at Dealertrack Technologies full-time (more than an year)

    Pros

    Always busy, never any downtime. Room to move up, if you're willing to work.

    Cons

    Terrible insurance plan and pay was not proportionate to the work.

    Advice to ManagementAdvice

    Must get a better insurance plan.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 3 people found this helpful  

    Great Co-Workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX (US)
    Current Employee - Anonymous Employee in Dallas, TX (US)

    I have been working at Dealertrack Technologies full-time (more than 5 years)

    Pros

    People are great. Company is growing. The culture has gotten very lax. No real dress code as long as you don't push it.

    Cons

    Company is on an acquisition tear. Potential for advancement seems harder with each acquisition b/c of role "alignment". Benefits are not as good as you would think for such a large company.

    Recommends
    No opinion of CEO
  6. 2 people found this helpful  

    Good company if you are not in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Dallas, TX (US)
    Former Employee - Software Engineer in Dallas, TX (US)

    I worked at Dealertrack Technologies full-time

    Pros

    Good benefits. Relaxed, casual atmosphere. Great coworkers. Pretty flexible with hours. If your field is not technologically based I would recommend Dealertrack.

    Cons

    Dealertrack is not a technology company. They acquire technology companies. Technological decisions are made by management and not by the engineers. Bad practices/solutions will be decided on by management and will be implemented by technology, Not a fun place if you like being creative or designing the best solutions.

    Advice to ManagementAdvice

    Leave the engineering to the engineers.

    Approves of CEO
  7.  

    Always playing catch up, change direction completely quarterly, not consistent in annual plan.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Specialist
    Current Employee - Senior Product Specialist

    I have been working at Dealertrack Technologies full-time (more than 8 years)

    Pros

    Multinational technology leader, good benefits, good growth opportunity,

    Cons

    Disorganized, too many chiefs not enough indians, no loyalty. Difficult to join the good old boys club, limited opportunities to grow.

    Advice to ManagementAdvice

    You know where your weaknesses are, yet you continue with the same old.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Program Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time (more than an year)

    Pros

    Relaxed, Easy going management compared to other companies in New York

    Cons

    No organized, No so much growth in the roles. For from train station.

    Advice to ManagementAdvice

    THey are growing fast aquiring companies. hard to integrate .

  9. 2 people found this helpful  

    Good company, Bad departmental structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dealertrack Technologies full-time (more than 3 years)

    Pros

    * The company is truly striving to be the best in the industry.
    * The company as a whole really tries to listen to their employees and learn from them.
    * Benefits are within the industry average.

    Cons

    * The departmental structure with the IT departments is counter productive.
    * The hard matrix puts team members in a place where they have to pick between 2 bosses that have differing opinions on the same topic.
    * The is little to no growth opportunities within the department I work. There have been very few promotions of any kind during my time.
    * There is a lot of red tape to get the simplest thing achieved.

    Advice to ManagementAdvice

    This is the first company I have worked at where I had more confidence in the top managers then I do in the middle and lower managers. Move away from the hard matrix structure on the IT side. Let the GMs have more control of those teams.

    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Good place to build career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Document Agent in Sacramento, CA (US)
    Current Employee - Document Agent in Sacramento, CA (US)

    I have been working at Dealertrack Technologies full-time (more than 3 years)

    Pros

    Relaxing workplace environment, easy going work, it is a good place to start off your career in a office environment work and some chance of promotion but not often. Allows a music player like a ipod during work to listen to music.

    Cons

    Repetition of large volume, mistakes are recorded and workload is timed by volume. Work gets repetitive so make sure to bring some music to listen to

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Pay is Good, Leadership is Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sacramento, CA (US)
    Current Employee - Anonymous Employee in Sacramento, CA (US)

    I have been working at Dealertrack Technologies full-time

    Pros

    Pay is at or above market average
    Business is growing at a reasonable rate
    Market leader in service offerings

    Cons

    Poor collaboration within business units and across company
    Technology is out-dated
    Innovation is given lip service, but actually discouraged
    Most employees are not appreciated. The favorites can do no wrong.

    Advice to ManagementAdvice

    Get a balanced view of the behaviors your senior management team (VP/GM and above) is exhibiting and how they demotivate team members. This could be fantastic place to work and great company, but not until you have leaders who inspire and motivate.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Dealertrack Technologies Photos

Work at Dealertrack Technologies? Share Your Experiences

Dealertrack Technologies

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.