DISH

www.dish.com

DISH Reviews

Updated 20 January, 2015
Updated 20 January, 2015
1,959 Reviews
2.7
1,959 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
DISH Director, President and CEO Joseph Clayton
Joseph Clayton
1,254 Ratings

Review Highlights

Pros
  • Pay is good for these parts, especially if you stick with it for a few years (in 86 reviews)

  • Good work life balance: people in our office arrive around 10am and leave by 7pm (in 36 reviews)


Cons
  • Management uses strong arm tactics while telling you about work/life balance (in 49 reviews)

  • Upper management don't keep to their word, will Lie thru their teeth in your face (in 110 reviews)

More Highlights

292 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    GREAT first job out of college because of incredible responsibility given to young workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Denver, CO (US)
    Former Employee - Analyst in Denver, CO (US)

    I worked at DISH full-time (more than a year)

    Pros

    Depending on the department, but there lots of great people to work with

    Unreal amount of responsibility and ownership given to lower level employees

    Cons

    Pay/benifits

    Not any flexibility to work from home

    Advice to ManagementAdvice

    Little signs of employee appreciation goes a long way

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Fast Paced good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DISH

    Pros

    Learn a lot, Fast Paced

    Cons

    Work Life Balance can be better

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Like working outdoors and not inside a warehouse or office all day? This is the perfect job for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Specialist I in Calhoun, GA (US)
    Current Employee - Field Service Specialist I in Calhoun, GA (US)

    I have been working at DISH full-time (more than a year)

    Pros

    Pay is average but the incentives is what makes Dish a good place to work. The managers are really nice and helpful, they don't bother you at all. Teamwork is really important, but I guess it all depends on where you work. Promotion depends on your work performance so that's a plus.

    Cons

    Poor benefits. Training should be a lot more hands on.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Best call center so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Partner Trained Customer Service Agent in Hilliard, OH (US)
    Current Employee - Partner Trained Customer Service Agent in Hilliard, OH (US)

    I have been working at DISH

    Pros

    Great, encouraging coaches, quick raises, up to 50% performance bonuses per check, highest paid I've ever been. There's ability to travel out of state , or country, paid for. Tons of "events" and special things they do for us as agents.

    Cons

    Not many people wanna leave, so UPPER level promotions are few and far between.
    Same as any call center, the customers can be brutal. But If you can't handle it, shouldn't work at a call center.
    The health insurance could definitely be better.

    Advice to ManagementAdvice

    N/a

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    isp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ISP in Florence, SC (US)
    Current Employee - ISP in Florence, SC (US)

    I have been working at DISH

    Pros

    flexible work schedule you come in pretty much when you want and theres not much to do great amount of pdo's easy to catch on to

    Cons

    work really late nights not much respect for the position unless you fight for it you days are in the hands of other techs that may want to work alllll night long for exta pay but you still have to wait on them

    Advice to ManagementAdvice

    keep working at better pay

    Recommends
    Positive Outlook
    Disapproves of CEO
  7.  

    Good overall but starting wage is to low

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fss2 in Plymouth, IN (US)
    Current Employee - Fss2 in Plymouth, IN (US)

    I have been working at DISH

    Pros

    Management, company vehicle & phone. Discount tv service. Sales incentive program. Work schedule. Growth in the company. Bonus program.

    Cons

    Some long days. All types of weather. Dirty homes. Rude people. Pressure to make sales goals. Low starting wage.

    Advice to ManagementAdvice

    Starting wage should be closer to $15-17 hr. Not $12.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Dish network greatly improved my quality of living!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FSS III (Field Service Specialist) in Nitro, WV (US)
    Former Employee - FSS III (Field Service Specialist) in Nitro, WV (US)

    I worked at DISH full-time (more than a year)

    Pros

    The best things were the starting salary, the 401k match, the almost free tv, and they would work around your schedule as long as you gave a notice

    Cons

    The hardest part working at dish was just trying to get a 40 hour work week every week. And the benefits aren't as good as they could be.

    Advice to ManagementAdvice

    Upper management was great they would give you advice on work performance and notify you about anything new happening at dish and have all kinds of events to bring all the employees together. The only advice I would have is for upper management to delegate more. Let some of the lower management help you out, take some of your work load.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Don't know what all the fuss is about

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Englewood, CO (US)
    Current Employee - Operations Manager in Englewood, CO (US)

    I have been working at DISH full-time (more than a year)

    Pros

    Lots of opportunities to move around and gain experience
    Always something new happening
    I actually have fun at work
    Pay is competitive

    Cons

    Can get a bit boring at times
    Benefits leave quite a bit to be desired
    Seems like upper management can make knee-jerk reactions at times

    Advice to ManagementAdvice

    Focus upon the strategic role of the company. Don't get bogged down in every detail within your organization. Trust your middle and lower level employees. They will do good work with your strategic vision. If you make too many detailed decisions your lower levels will never make any and the overall organization will be paralyzed.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Lots of Potential to move up in the company, Morale could use a boost.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advanced Technical Support Representative/Broadband Specialist in Littleton, CO (US)
    Former Employee - Advanced Technical Support Representative/Broadband Specialist in Littleton, CO (US)

    I worked at DISH

    Pros

    At Dish Network, I got valuable experience and skills. I learned how to speak to angry customers and how to close sales. The supervisors are generally kind and so are the managers. The site manager, though, is the nicest of all. (At the Littleton, CO location at least)

    Cons

    Morale could use a boost, because sometimes it is difficult to deal with a customer who has destroyed your handle time for the day, and then deal with your supervisor who is upset with you because your stats ruin theirs.

    Advice to ManagementAdvice

    Please calm down a bit. Not everything is a matter of life or death. There is no need to yell, especially when you are listening to the call and know that there is not one thing we could have done or said different to appease the customer and their (sometimes) demands.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good place to get your foot in the door for this type of work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Specialist I in Milwaukee, WI (US)
    Current Employee - Field Service Specialist I in Milwaukee, WI (US)

    I have been working at DISH full-time (less than a year)

    Pros

    4 days on 3 days off work schedule (except in the summer with mandatory overtime 5 on 2 off.) Plenty of money to make with this company. Incentive plan setup to give bonuses to you for performing well $50 to $350 extra per paycheck for exceptional performance. Selling products at appointments can earn you points to purchase anything from tv's to vacations.

    Cons

    At times the stress level is outrageous especially when you are new. Sometimes the workload will have you coming home very late. If there are problems that arise at a job it could mean that you will be there a lot longer than you wanted/were given time for. If customers cancel the appointment instead of rescheduling if will probably affect the amount of bonus you are going to get. (There is a completion rate that is expected for jobs and depending on the reason for not completing the job your numbers may be affected greatly sharply declining that bonus incentive.)

    Advice to ManagementAdvice

    I think it would be a good idea to have technicians work in pairs sometimes, especially for big jobs. Many times I worked long hours because I was by myself but with a second person we could have finished the job in half the time.

    Recommends
    Positive Outlook
    Approves of CEO

Work at DISH? Share Your Experiences

DISH

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.