DISH Reviews

Updated 22 October, 2014
Updated 22 October, 2014
1,798 Reviews
2.8
1,798 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
DISH Director, President and CEO Joseph Clayton
Joseph Clayton
1,155 Ratings

Review Highlights

Pros
  • Pay is good for these parts, especially if you stick with it for a few years (in 80 reviews)

  • Good work life balance: people in our office arrive around 10am and leave by 7pm (in 36 reviews)


Cons
  • Management uses strong arm tactics while telling you about work/life balance (in 46 reviews)

  • Upper management don't keep to their word, will Lie thru their teeth in your face (in 110 reviews)

More Highlights

275 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    “Education doesn’t always make you smarter…..case in point.”

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manufacturing Supervisor in El Paso, TX (US)
    Current Employee - Manufacturing Supervisor in El Paso, TX (US)

    I have been working at DISH full-time (more than 3 years)

    Pros

    You have an opportunity to work with honest, humble, hard working people who show you on a day to day basis that you can be successful regardless of the level of education you have. Their unpretentious work ethic and efforts would make an excellent case study for someone’s Doctorate (Not Doctrine….big difference here). The thesis would be tentatively titled, “America was built by the working class…not the self proclaimed Elite.”

    Cons

    It’s sad that we have people (a couple really) coming into the company that consider themselves immediately superior to everyone else due to their self proclaimed common sense, logic, reasoning, analytical skills and most importantly their vaunted education. What makes it sadder is the fact that they position themselves above others that have been in the company in some cases for 8+ years. And the logic for their forgone conclusion is based on three talking points:
    1.) These tenured employees obviously lack of education.
    2.) These tenured employees obviously lack the qualifications for their jobs because they don’t have a Doctorate (not Doctrine as indicated earlier, but of course you know that, since you are educated more than everyone else. If by any chance you don’t know the difference, I suggest using a layman’s dictionary which us common folk use.)
    3.) And lastly their erroneous supposition that those tenured employees have only progressed within the company due to the fact that they know someone in management or HR or because they benefit from extra privileges. God forbid these tenured employees have grown and advanced within the company because of their hard work, efforts, continued support and pride in what they do….can you imagine the horror if this were true…..gasps?
    In most work places, you have tenured employees in areas of leadership, such as leads, supervisors and managers. And that is because they know the processes, they know the people, they know the product and because they’ve shown they have the right capacity and desire to lead where indicated. And yes, that means that at times, you will have those leaders evaluating the work of new employees both hourly and salaried. Logic normally dictates that a tenured employee will review and provide feedback to newer employees….is that concept too foreign to you But apparently, a recently hired individual feels he is being demeaned because they are being reviewed by someone who doesn’t have any common sense, logic , reasoning and analytical skills. And apparently they lack those skills because they don’t have that darned Doctorate (not Doctrine…just want to make sure we are clear on that concept.) I can only imagine the angst you must feel to receive feedback from someone that is beneath your station….oh the horror!!! But in all honestly, I don’t remember where in the book of life it states you can only gain those skills by having a degree or doctorate….because in all honesty most of those associates you so condescendingly look down on have more commons sense, logic, analytical skills and most importantly humility in their pinky finger than what you possess in your entire person.
    This in no way is directed to all those other people that have had the opportunity to advance their education. In fact, Dish commends and encourage all those that can take advantage of furthering their education and the company provides an excellent tuition reimbursement program that assists those that endeavor to follow that path. And fortunately, we have many highly educated associates that have joined the company and assisted us in our overall growth and success. But the glaring difference with them is that they never thought of themselves superior to others. They never came in expecting to be treated as royalty; they came in with the right mind set, humility and work ethic and they have aided in our success here in El Paso.
    Unfortunately, these other individuals find fault in uneducated associates because they don’t make any efforts to further their education. It’s amazing how a supposedly educated individual can’t comprehend that not everyone has the circumstances that allow them to pursue that endeavor. And it’s not because they are lazy, or have “simple minds” or because they feel that Dish “owes” them for their 8+ year commitment as implied by them. You should be thankful that you didn’t have any obstacles in pursuing your education without any major issues or interruptions; you’re either very lucky or just plain spoiled. You shouldn’t mock others because their circumstances don’t allow them to mimic you. Nor should you mock others who have taken longer to complete their “2 year degree” within a two year time frame. How conceited and petty you must be to not realize that most of those people have families, children, and extended families to care for along with other responsibilities that have played a part in completing their degrees. The importance here is they are in the process of completing their degree or that they complete that degree regardless of the time it took them, something that your “educated mind” clearly cannot comprehend. The people are not “blockers of real talent” as you put it. They are real people who have worked from the ground up and have persevered and not given up in attending to their work, their school and their other responsibilities. The only “blockage” here seems to be the apparent lack of oxygen and common sense going to your head and the excess amount of “inflated ego” that does seems to be flowing to your head.
    Charlie Ergen is a highly successful entrepreneur and business man who is intelligent, savvy but most importantly, humble and grounded by the roots of who he is. He founded this amazing company with his wife and Jim De Franco by selling dishes “door to door”. He poured his soul, sweat, blood and time into this company and made it what it is by recognizing and appreciating all those workers who toiled with him in the trenches. He has always led by example and never has he elevated himself over others because of his education or accomplishments. He credits his company’s success on those blue collared workers, who despite of a lack of an education or Doctorate, have grown, succeeded and moved up because of their humble and honest efforts. And the company will continue to grow because of the efforts of those who lead by example and efforts and not because of those who feel they are entitled to lead because of their elevated education or degree. This company will continue to grow because we have honest, humble workers, who lead by example and are not guided by narcissism, a diluted sense of entitlement and a strong inferiority complex as exhibited by others such as you.
    If you want to continue to elevate yourself over others because your Napoleonic complex go ahead but keep your condescending views to yourself. Endeavor to lead by example and not by entitlement. Put in the hours to show that you are capable of building up a sweat; don’t make a capital case because you have to work 45 hours….really 45 hours and you have a meltdown? I guess you don’t want to work 45 hours because it may cause undue stress or over exertion and we wouldn’t want that since it might degrade your common sense, logic and analytical skills. If you truly value you education, then use it wisely and with a humble heart, don’t use it to elevate yourself over others, degrading those who don’t have your level of education. Manifest the positive side of it, not the side that will ostracize you amongst those you supposedly want to lead.
     If you do not change your ways, you will continue to put yourself on an ivory pedestal, thinking you are above all else. The sad truth is that eventually you are going to realize that the pedestal you have elevated yourself on so loftily is really not so high; in fact you will realize that it is as high as the thickness of the paper that your vaunted degree and doctorate are printed on. In the meantime, us other non “Edumacated” and “Edumacated” associates will continue endeavor to lead in making the El Paso facility successful and to continue in assisting all efforts to improve on all fronts in which improvements can be made. We are here for the people, not for our own self entitlement or recognition. Rest assured that whatever we may lack in your eyes, we more than make up for it in heart, body and mind. And that trumps any glossy paper you have hanging on your wall.
    On a side note: In the future, you may want to put more thought on your movie subject references. In the movie “Gremlins”, Gizmo was identified as a “Mogwai” which is the translation of a Cantonese word that means “monster”, “evil spirit”, “devil” or “demon.” With that said, I’d rather be a “Gremlin”, why? I would rather be an imaginary creature who creates mischief because bad habits, practices or behaviors can be eliminated as one learns, grows and matures. So in other words, we can change and have changed for the better. In your case, I really don’t see much hope with you, Gizmo……. 

    Advice to ManagementAdvice

    There are truly genuine hard working people here at Dish; both tenured employees and newer ones that come in with the right mentality. Both groups endeavor to use all of their acquired skills and education for the continued growth of this company. No matter the criticism that a few disgruntled employees put forth, rest assured that the rest of the 99% of us will continue to work earnestly in our jobs, motivated by the continuing changes the company has put forth for the overall improvement of the company. We are here for the long haul and will continue to do so as long as the company continues to make improvements where possible and as long as they continue to show a genuine interest in our overall well being and future.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Englewood, CO (US)
    Former Employee - Anonymous Employee in Englewood, CO (US)

    I worked at DISH full-time (more than 5 years)

    Pros

    The best thing about working here was the coworkers and the satellite programming benefit (all the normal channels and premiums like HBO, Cinemax and Showtime) for free.

    Cons

    Management doesn't always follow through on the promises they make. They adopted a high deductible healthcare benefit before it was the standard. You can still run into Friends of Charlie that get special considerations. Posted for two different positions that just disappeared.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great opportunity for hard workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Englewood, CO (US)
    Former Employee - Anonymous Employee in Englewood, CO (US)

    I worked at DISH full-time (more than an year)

    Pros

    I worked at DISH Corporate for nearly 3 years, and held 4 positions. The career opportunities offered at DISH are nearly unrivaled. I was fortunate enough to have managers who listened, helped me grow, and ultimately I earned not only promotions within my team, but was awarded the opportunity to step into a role in a different field of work when I spoke up and expressed interest. DISH expects a lot from their employees, but hard work and results are rewarded. While starting salaries may not be the highest in the industry, DISH rewards hard-working employees with performance-based increases; additionally, non-salary financial benefits are pretty great for today's marketplace - 401k with match, profit sharing, ESPP, HSA, etc.

    Cons

    Some policies and aspects of corporate culture are becoming antiquated, though not outside the realm of reasonable expectations (i.e., "core hours", where more and more companies are providing increased flexibility to their workforce).

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    A company that I do not mind waking up on Monday mornings for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Phoenix, AZ (US)
    Current Employee - Anonymous Employee in Phoenix, AZ (US)

    I have been working at DISH full-time (more than 5 years)

    Pros

    There are many opportunities to move up in the company. Dish is a company that values and rewards its employees by trying to fill any open positions internally first. Many positions are in Dish's corporate headquarters and as such they offer relocation reimbursement.

     They also go to great lengths to gather the feedback of their employees on how to improve the culture. When they were named the worst company to work for two years in a row they really committed to turn around the employee sentiment. I have been with the company for over six years. I have lasted through the years when they didn't value their employees and I am really happy to see what they have done so far. Every year they conduct an anonymous survey from every employee. They take a few of the biggest items every year, focus their efforts on fixing them and take steps to make sure that those issues do not come back again.

    Cons

    Their health insurance has a very high deductible. It is difficult to pull some teams off the phones because of call volume. They do not have as many paid holiday's and vacation days as other companies.

    Advice to ManagementAdvice

    Keep listening to your employees on what to improve.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Not the worst company by any means.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Salt Lake City, UT (US)
    Current Employee - Operations Manager in Salt Lake City, UT (US)

    I have been working at DISH full-time (more than an year)

    Pros

    Love all of the people I work with. Very friendly, very inviting. Immediate supervisor cares about my opinions, and is always willing to sit down and discuss.

    Cons

    Depending on the project there seems to be a lot of red-tape to get things done.

    Advice to ManagementAdvice

    Try to get into the field once a quarter in an "Undercover Boss" fashion to see how things really work.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Not bad for low requirements

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Manager in Houston, TX (US)
    Current Employee - Field Service Manager in Houston, TX (US)

    I have been working at DISH full-time (more than 5 years)

    Pros

    3 day weekend, other than health insurance, the benefits are good, take advantage of the tuition reimbursement program, especially if you are young.

    Cons

    Pressure, lots of pressure, hope you are good at saving money, the $5000 deductible is steep if you need medical help. Insurance doesn't cover a penny until after you meet your deductible.

    Advice to ManagementAdvice

    Change the insurance to something that we can afford to use, it is a joke currently. If you are worried about cost, I'd pay twice the amount for regular insurance where if I go to the doctor I pay $20 and for the hospital $100, I would provably go to the doctor more often and this would lead to healthier employees.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Test Engineer Intern

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH

    Pros

    Lots of hands on experience, the people are great, great moving forward mentality

    Cons

    Company gossip, nothing else to say for a con

  9.  

    Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative Ll in Thornton, CO (US)
    Current Employee - Customer Service Representative Ll in Thornton, CO (US)

    I have been working at DISH full-time (more than an year)

    Pros

    Dish hires several times throughout the year. They have a good starting wage. If you are not an attendance issue and have a good attitude you can advance to various depts. They also have tuition reimbursement for most courses. I've been at dish more that a year and can honestly say that for a call center environment it one of the better ones.

    Cons

    You dont always have a say as to what training you get picked for. The goal is to be upwardly mobile and not everyone has this objective. There are round tables to get info on procedure but rarely do we see changes implemented from the round table suggestions. However, this may be Web because I have not been there long enough.

    Advice to ManagementAdvice

    Sometimes training op's are used as interview tools and perhaps a probationary period might be a more effective way of evaluating.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Positive Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contributor in Englewood, CO (US)
    Current Employee - Contributor in Englewood, CO (US)

    I have been working at DISH full-time (more than an year)

    Pros

    Management here is intent on redeveloping the employee experience and showing the value that each employee brings to the company. This is a fast paced and every changing environment, where people with curiosity, knowledge and experience truley do succeed in positive growth and movement.

    Cons

    I don't think they are cons, but many do. If you are not willing to work hard and be dedicated to what you are doing, you will not fit in well in this company. We do spend long hours developing and managing IT and Business products so that in the end, the consumer has the greatest experience possible. This is across the board, from customer service, to installation services and the manufacturing portion of the company. All employees are challenged to bring the greatest skills to the table and assist with the growth and development of the company.

    Advice to ManagementAdvice

    Company values are in serious consideration these days and it is nice to see them being openly discussed with teams and other management. Don't lose this focus, we can only become better.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Very work intense

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Satellite Technician in Augusta, GA (US)
    Current Employee - Satellite Technician in Augusta, GA (US)

    I have been working at DISH full-time (less than an year)

    Pros

    Above average pay a lot of overtine and it's pretty much you do what you feel situation calls for good

    Cons

    Physically demanding torrent health insurance sucks mandatory over time long hours

    Advice to ManagementAdvice

    Fix the insurance its pretty bad

    Recommends
    Neutral Outlook
    Approves of CEO

Work at DISH? Share Your Experiences

DISH

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.