DFS Group Reviews

Updated 29 March, 2015
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13 Reviews
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DFS Group Chairman & CEO Philippe Schaus
Philippe Schaus
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13 Employee Reviews

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  1. Great benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Dededo, GU (US)
    Former Employee - Sales Associate in Dededo, GU (US)

    I worked at DFS Group full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Salary plus commission structure. It is dependent upon tourism activity primarily, but commissions are reasonably consistent, at least as best as can be expected.

    Cons

    Any world event that is likely to result in a downturn in tourism will obviously affect your income here. This is an excellent place to work, but you'd be better suited if your spouse is the real breadwinner or has a more stable job.

    Advice to Management

    Very much enjoyed my time with DFS - keep up the good work to keep this a well-oiled machine and continue developing your people with your commitment to training and development.

  2. Store management as management trainee, and PR assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DFS Group

    Pros

    you can get great experience managing 11brands with over 60 staff to manage, and building relationship with international media such as Vogue and ELLE.

    Cons

    management trainee program is not well managed.

  3. Interned in Singapore finance department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Finance Intern in Singapore (Singapore)
    Current Intern - Finance Intern in Singapore (Singapore)

    I have been working at DFS Group as an intern (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The HR takes care of the interns and try to make them feel welcomed to the company.
    Makes you feel like a part of the family,
    Employee-perks for products and chocs

    Cons

    Slow career progression if rank-and-file employee
    Needs IT overhaul of the finance system instead of using excel sheet

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. REALLY CARES FOR EMPLOYEES

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Honolulu, HI (US)
    Current Employee - Anonymous Employee in Honolulu, HI (US)

    I have been working at DFS Group full-time (More than a year)

    Pros

    Good company to work for with great room to advance and grow. You'll be able to learn about the business especially in a luxury selling environment.

    Cons

    Work life balance may be an issue when working in a highly touristed location that runs 365 days a year.

  6. Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead in Honolulu, HI (US)
    Former Employee - Team Lead in Honolulu, HI (US)

    I worked at DFS Group full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    brands and people are great, staff are fully trained in customer service, and great benefits,

    Cons

    languages skills. DFS are surrounded by demographic culture and it is a challenge to work with people if you are not mufti-laguage

    Advice to Management

    being passionate to your people, store, products and your brands. be a good listener and be fair to everyone else

  7. Diverse environment to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Singapore (Singapore)
    Former Employee - Sales Associate in Singapore (Singapore)

    I worked at DFS Group part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Get to meet celebrities flying off from the airport. Good pay for part timers and friendly staff who are willing to help you when you are still new.

    Cons

    Irregular hours, especially when you are working night shift, can last till 12 midnight with no cab rebates at all. Changi Airport is very far to travel to even if you live in Central area.

    Advice to Management

    Could do more to manage the teams and train staff as there are not much training given.

  8. PSM Role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Sales Manager in Hong Kong (Hong Kong)
    Current Employee - Product Sales Manager in Hong Kong (Hong Kong)

    I have been working at DFS Group full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Dynamic, active. Different divisions/stores have differing cultures. Great supportive managers and bosses if they are on your side. At times great culture and some great colleagues to work with

    Cons

    At times political, again depends on which stores. It can be pressurizing though not impossible to accomplish tasks given, can at times try to do too much at one time lacking focus. Again location have different issues which cannot be covered completed

    Advice to Management

    Speak and know the salesforce including the challenges encountered by PSMs, give us tools to drive the business and build a team especially if in a new location

  9. Helpful (1)

    DFS is a very good travel retail company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Singapore (Singapore)
    Current Employee - Senior Business Analyst in Singapore (Singapore)

    I have been working at DFS Group full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    DFS is a multi national company having exposure to Global Level and working with different group of global users

    Cons

    Poor recognition for work & career growth due to top-down culture

    Advice to Management

    It will be good to consider employee performance instead of relationship oriented culture

  10. Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stock Handller in Barrigada, GU (US)
    Current Employee - Stock Handller in Barrigada, GU (US)

    I have been working at DFS Group full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Personal visits from corporate, gifts/lunch from management, benefits, and incentives.

    Cons

    Pay is okay for any department you work in but the incentives make it work.

    Advice to Management

    Keep up the morale!

  11. Great people to work with

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DFS Group

    Pros

    International experience, luxury brands, positive work environment, compensation

    Cons

    Systems are antiquated, merchandising team is under resourced.

DFS Group Photos

DFS Galleria Customhouse in Auckland
DFS Galleria Department Stores

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