Ciena Reviews

Updated 24 October, 2014
Updated 24 October, 2014
148 Reviews
3.3
148 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ciena President, CEO, and Director Gary B. Smith
Gary B. Smith
87 Ratings

Review Highlights

Pros
  • This allows employees to have a great work-life balance (in 20 reviews)

  • Flexible work schedule and good work environment (in 13 reviews)


Cons
  • No career growth plan for employees (in 6 reviews)

  • The upper management does not know what they are doing (in 7 reviews)

More Highlights

50 Employee Reviews Back to all reviews

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  1.  

    good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ciena

    Pros

    good people working with, easy office culture

    Cons

    industry limit, low earning margin

  2.  

    Worked one term as an Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Test Automation in Ottawa, ON
    Former Employee - Test Automation in Ottawa, ON

    I worked at Ciena as an intern (less than an year)

    Pros

    Great Place to work at. Very friendly and extremely helpful co-workers. Lots of opportunities to learn new stuff. Would recommend a friend to apply.

    Cons

    Need appropriate training and guidance for interns and co-ops. Should be immensely independent and be willing and skilful to manage tasks on our own.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    "O.K"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ciena as an intern

    Pros

    -Helpful coworkers that supported me

    Cons

    -Boring atmosphere, just an average office
    - Always really quiet

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 1 person found this helpful  

    An industry leader with global footprint

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Ottawa, ON
    Current Employee - Software Engineer in Ottawa, ON

    I have been working at Ciena full-time (more than 3 years)

    Pros

    Medium-sized company, focused on optical and packet networking. It strives to challenge the status quo and redefine the network layers. It is poised for growth.

    Cons

    Performance awards are not generous perhaps due to the fact that it is not profitable especially after the Nortel acquisition. Little attention is paid on helping employees manage and grow their careers within the company.

    Advice to ManagementAdvice

    Increase the priority of career development for employees even if that change means leaving to a different organization or role.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    OK, not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Ottawa, ON
    Current Employee - Senior Software Engineer in Ottawa, ON

    I have been working at Ciena full-time

    Pros

    - Good people, helpful and smart
    - Interesting work
    - Decent gym (free), good coffee, and very good cafeteria food (note this is in Kanata, not Carling Lab 10)
    - Stock purchase plan

    Cons

    - RRSP matching plan is sub-standard compared to others in Ottawa
    - Management constantly over-commits to customers, then expects the rank and file to work evenings and weekends to meet these deadlines. Employees who don't meet these deadlines are punished via layoffs and/or poor performance reviews.

    Advice to ManagementAdvice

    Hire more people or set more realistic deadlines.

    Neutral Outlook
  7. 2 people found this helpful  

    MEN division still has Nortel culture hangover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer in Ottawa, ON
    Current Employee - Software Engineer in Ottawa, ON

    I have been working at Ciena

    Pros

    flexibility for family
    somewhat interesting work

    Cons

    (specific to MEN division)
    'Nortel' culture and old boy system still exists.
    little opportunity for advancement in career. Too many old Nortel hands hanging on.
    Outdated views of development.

    Advice to ManagementAdvice

    Create professional advancement opportunities To be fair they have tried via some internal certifications and courses.

    Approves of CEO
  8.  

    Ciena Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Lead Engineer P&T in Ottawa, ON
    Former Employee - Lead Engineer P&T in Ottawa, ON

    I worked at Ciena

    Pros

    Great people, interesting projects, great place to learn new technology. Salaries are competitive. Regular information sessions held to give a report on the state of the company.

    Cons

    At par with all other industries as far as no taking company loyalty into consideration when implementing a work force reduction.

    Advice to ManagementAdvice

    I don't really have any advice for management. Communication to the employees is good. All forms of technology are used.

    No opinion of CEO
  9.  

    Struggling to stay relevant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ciena full-time (more than 3 years)

    Pros

    Decent salaries and benefits. Some smart people. Pretty buildings.

    Cons

    Company can't get to the next level. Struggles to break even each quarter. Very political. Weak, outdated, inconsistent management styles. Consistently penny-wise and pound-foolish. Run like a 50s era company despite a lot of happy talk. RIFs and layoffs poorly managed. Fear and discontent ripple throughout beat up staffs "happy" to be employed. Infrastructure not kept up.

    Advice to ManagementAdvice

    Don't be cheap. Hire a COO. Walk the walk, management. Stop the rampant cronyism and nepotism. Building for the future means sometimes not hitting your numbers for a couple of quarters.

    Negative Outlook
    Disapproves of CEO
  10.  

    Ciena was an okay career growth position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Test Engineer in Spokane, WA (US)
    Former Employee - Senior Test Engineer in Spokane, WA (US)

    I worked at Ciena full-time (more than 5 years)

    Pros

    Friendly co-workers and challenging product testing with L2-L4 protocols.

    Cons

    Demoralizing management strategy which includes threatening your job security if you can't meet deadlines.

    Advice to ManagementAdvice

    Respect and grow the talent you have beneath you.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    A fun ride while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director, Operations in Linthicum, MD (US)
    Former Employee - Senior Director, Operations in Linthicum, MD (US)

    I worked at Ciena full-time (more than 10 years)

    Pros

    The company was a very successful Optical Networking start up in mid nineties. Great culture, good people focused on getting things done with can do attitude.

    Cons

    As the company grew with acquisition the culture changed....lots of politics. No longer a fun place to work.

    Recommends
    Neutral Outlook
    Disapproves of CEO

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