Cerner Reviews

Updated 15 April, 2015
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Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
58 Ratings

84 Employee Reviews

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  1. Helpful (1)

    Avoid at all costs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Kansas City, KS (US)
    Current Employee - Software Engineer in Kansas City, KS (US)

    I have been working at Cerner full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Decent starting pay and looks good on resume

    Cons

    -Consistently lying to employees and new hires alike
    -VERY poor management and work load balance between teams
    -Often expected to put in extra hours to make up for management's inability to balance work loads out (sometimes 10-20 hours per week)
    -Probably won't be anywhere close to the job description they give you when you are hired
    -Changes expectations after you get a few months in and immediately threatens to fire you if you don't comply with the new "standard"
    -Management changes constantly so whoever you think your manager is when you are hired, it probably won't be them for long
    -DO NOT accept the relocation "bonus" they offer you. Flat out DENY it. Not only will they make you repay it if you leave in less than 2 years (and you probably will) but they also make you pay the tax on it. Meaning they gave me $1,500 for a job they lied about then when I found out what the job really was and quit, they made me pay back $2,500 for "taxes". Essentially they will steal your money for a "bonus" that they don't even ask you if you want. It's borderline criminal.

    Summary: Do NOT work for this company unless you have absolutely no other choice. A few teams in the company may be okay to work for but everyone I've talked to hates the job and wants to leave within a few months. Then they completely take advantage of you and cost you a lot of money when you try to actually leave the company.

    Just avoid the headache and find somewhere else to work, somewhere that actually treats people like human beings instead of ways to make even more money.

    Advice to Management

    Balance the work load between teams, hire competent managers instead of just promoting the first guy who raises his hand when asked, treat your employees like human beings, stop lying about what the job is and what the expectations are when hiring people, change your relocation repayment policy or remove it entirely.

  2. Delivery Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cerner full-time

    Pros

    benefits are great since the company is in healthcare industry. campuses are like walking around your typical college campus. if you are young and single, you have a large dating pool to choose from

    Cons

    team leads and management is terrible. cerner is like high school. you must click up with the right people or you will be an outcast and will be eventually pushed out.

    Advice to Management

    change the high school culture. don't make getting good clients and promotions based on who you are friends with.

  3. Nightmare of a time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Bangalore (India)
    Current Employee - Senior Software Engineer in Bangalore (India)

    I have been working at Cerner

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Exposure to different aspects of a software company
    Agree to a previous view of being Dilberts company

    Cons

    lacks employee benefits
    lacks a good salary
    sad work envirornment, US is distrusting of India and more of a slave mentality
    Zero work life balance
    minimum of 48 hours required wont tell you while joining so beware called the 120% rule

    Advice to Management

    Stand up to US counterparts and care for your reportees

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  5. Helpful (1)

    Cerner is good in US but worst in India

    Former Employee - Anonymous Employee in Bangalore (India)
    Former Employee - Anonymous Employee in Bangalore (India)

    I worked at Cerner full-time (more than a year)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Average Salary
    Free flu shot once in a year
    Good for fresher but worst & risk for experienced professionals

    Cons

    Poor leadership, Poor organization hierarchy
    Managers are not efficient, full of politics
    No respect and no growth for experienced professionals who comes in
    Outside experience has no value in Cerner
    Outdated technology
    Most of the top-level positions are occupied by Cerner experienced idiots who does not know anything in technology, people management and project management

    Advice to Management

    Drive out all the Cerner experienced idiots who occupies the top level without any performance and clean the company. Improve the organization hierarchy. Respect the professionals and their knowledge who comes in. HR people should know what their roles & responsibilities and act accordingly for the benefit of the organization.

  6. Helpful (4)

    company is a joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Strategist in Kansas City, MO (US)
    Former Employee - Business Strategist in Kansas City, MO (US)

    I worked at Cerner full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    benefits are excellent. There are game rooms you can schedule with ping pong and other games. Foosball in the halls.

    Cons

    Main product is antiquated and development all over the company is so rapid that no one knows what is going on. Getting ahead here is much like who is the popular in High School. It seems like if one can last in the chaos for 2 years you are a lifer. Toxic and dysfunctional come to mind when trying to describe the Cerner environment.

    Advice to Management

    ditch the unwritten police of the overtime is required and allow some work-life balance for your employees. There is more to a professional life than having access to games and a clinic at work. You still have fewer clients and use 2-3 times the staff to support and install your systems than Epic. Use some of that huge staff to create a new EHR and sunset Millennium instead of continuously patching it.

  7. Helpful (1)

    Management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cerner

    Pros

    Culture is awesome, very flexible

    Cons

    Need much better leaders

  8. Helpful (5)

    Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Executive in Kansas City, MO (US)
    Former Employee - Operations Executive in Kansas City, MO (US)

    I worked at Cerner

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    This is a large company where +80% of employees are hired out of college and "groomed" culturally to perform to the expectations created by a relatively small number of corporate officers

    Cons

    A couple givens: Management's way or the highway. No deviation from what Neal says. Duck and try to stay alive and relevant.

    Advice to Management

    Retire Neal. Listen to clients. Arrogance is not an option

  9. Helpful (3)

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Kansas City, MO (US)
    Former Employee - Director in Kansas City, MO (US)

    I worked at Cerner full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    They are one of a few stock market traded companies in the HCIT sector.
    They have strong brand equity - although they have many unhappy clients.
    They are a big organization with lots of training opportunities for younger employees.

    Cons

    CEO - egotistical and doesn't really have a clue what's going on at the R/D level, in spite of the huge $B budget.
    They scare new hires about encountering CEO in an elevator who could ask random questions, if you can't answer, you will be fired. Really? Is this type of hazing necessary?
    VP's and top Execs are all managing their careers to max their bonuses, no integrity & they lie to get clients and exec support to max their bonuses..
    Lots of smoke and mirrors. Lots of turnover. Long-timers would be considered "dead wood" in most other organizations, yet have strong power at Cerner. Best and Brightest leave quickly. Lots of emphasis on "team" and not so much being "smart" - lot's of low level IQ people who've drank the kool-aid and are just hoping to hold on to a job!

    If you are trying to make a difference in healthcare (honestly) - run!

    Advice to Management

    More consideration should be given to understand if current staff has the skills to take on certain projects and technologies. Many innovative, advanced technologies have been driven into the ground by existing Cerner people without the education/knowledge to know what they were working with. People fudging results trying to hold on to their jobs - without a clue as to what they are doing. Sales people will sell anything to get a commission - laughing that no one will remember the lies that they told about how Cerner solutions will work...laughing to the bank. Haha - joke is on the customer, and no one thinks there's anything wrong with this -Cerner culture! Is this right? I had a hard time with it - left.

  10. Helpful (1)

    Over-worked, under appreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst
    Former Employee - Analyst

    I worked at Cerner full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    -Flexible schedule, especially when sick
    -Work from home
    -Pay

    Cons

    -Lots of after hours work (on-call)
    -Unrealistic expectations (constantly stressed)
    -Managers are given too much freedom in deciding who is promoted and given a raise (which leads to favoritism)
    - Little recognition for your work
    - Micromanagement
    -VERY competitive culture

    Advice to Management

    Listen to the employees who are actually the ones who have to live with the decisions you're making.

  11. Average Company - Think twice before jumping in !!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Bangalore (India)
    Former Employee - Senior Software Engineer in Bangalore (India)

    I worked at Cerner full-time (more than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Pay as per market standards.
    Flexible work timings
    Leader in a stable domain -Healthcare

    Cons

    Poor quality of work, mostly maintenance.
    Poor work life balance.
    Lots of politics. Unnecessary title of 'Architect' conferred even on people who can't design or write code.
    Recruit and keep below par people based on their relationship. A person without any coding skill was recruited as architect. No action was take on this person even after it was evident that this person fabricated data with help of some known friends (again architects) to get in.
    This brings us to last point- "Weak HR afraid of handling the corrupt"

    Advice to Management

    Look into the future. Do an independent evaluation of the so called architects who are playing regional politics and manipulate everything right from recruitment . Plenty of them have tampered data to get in. However stable the domain is this tendencies will hurt the company in future.

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