Cerner

www.cerner.com

Cerner Reviews

Updated 25 January, 2015
Updated 25 January, 2015
796 Reviews
3.5
796 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
499 Ratings

Review Highlights

Pros
  • They will make you work at least 65 hours a week, no work life balance at all (in 21 reviews)

  • Cerner is a great place to learn something about anything you maybe interested in (in 41 reviews)


Cons
  • Work/life balance for the benefit of associate wellness needs addressed from top/down (in 75 reviews)

  • Long hours, some employees fresh out of college and need guidance in corporate settings (in 67 reviews)

More Highlights

79 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Executive in Kansas City, MO (US)
    Former Employee - Operations Executive in Kansas City, MO (US)

    I worked at Cerner

    Pros

    This is a large company where +80% of employees are hired out of college and "groomed" culturally to perform to the expectations created by a relatively small number of corporate officers

    Cons

    A couple givens: Management's way or the highway. No deviation from what Neal says. Duck and try to stay alive and relevant.

    Advice to ManagementAdvice

    Retire Neal. Listen to clients. Arrogance is not an option

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Kansas City, MO (US)
    Former Employee - Director in Kansas City, MO (US)

    I worked at Cerner full-time (more than a year)

    Pros

    They are one of a few stock market traded companies in the HCIT sector.
    They have strong brand equity - although they have many unhappy clients.
    They are a big organization with lots of training opportunities for younger employees.

    Cons

    CEO - egotistical and doesn't really have a clue what's going on at the R/D level, in spite of the huge $B budget.
    They scare new hires about encountering CEO in an elevator who could ask random questions, if you can't answer, you will be fired. Really? Is this type of hazing necessary?
    VP's and top Execs are all managing their careers to max their bonuses, no integrity & they lie to get clients and exec support to max their bonuses..
    Lots of smoke and mirrors. Lots of turnover. Long-timers would be considered "dead wood" in most other organizations, yet have strong power at Cerner. Best and Brightest leave quickly. Lots of emphasis on "team" and not so much being "smart" - lot's of low level IQ people who've drank the kool-aid and are just hoping to hold on to a job!

    If you are trying to make a difference in healthcare (honestly) - run!

    Advice to ManagementAdvice

    More consideration should be given to understand if current staff has the skills to take on certain projects and technologies. Many innovative, advanced technologies have been driven into the ground by existing Cerner people without the education/knowledge to know what they were working with. People fudging results trying to hold on to their jobs - without a clue as to what they are doing. Sales people will sell anything to get a commission - laughing that no one will remember the lies that they told about how Cerner solutions will work...laughing to the bank. Haha - joke is on the customer, and no one thinks there's anything wrong with this -Cerner culture! Is this right? I had a hard time with it - left.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Over-worked, under appreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst
    Former Employee - Analyst

    I worked at Cerner full-time (more than a year)

    Pros

    -Flexible schedule, especially when sick
    -Work from home
    -Pay

    Cons

    -Lots of after hours work (on-call)
    -Unrealistic expectations (constantly stressed)
    -Managers are given too much freedom in deciding who is promoted and given a raise (which leads to favoritism)
    - Little recognition for your work
    - Micromanagement
    -VERY competitive culture

    Advice to ManagementAdvice

    Listen to the employees who are actually the ones who have to live with the decisions you're making.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Average Company - Think twice before jumping in !!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Bangalore (India)
    Former Employee - Senior Software Engineer in Bangalore (India)

    I worked at Cerner full-time (more than 3 years)

    Pros

    Pay as per market standards.
    Flexible work timings
    Leader in a stable domain -Healthcare

    Cons

    Poor quality of work, mostly maintenance.
    Poor work life balance.
    Lots of politics. Unnecessary title of 'Architect' conferred even on people who can't design or write code.
    Recruit and keep below par people based on their relationship. A person without any coding skill was recruited as architect. No action was take on this person even after it was evident that this person fabricated data with help of some known friends (again architects) to get in.
    This brings us to last point- "Weak HR afraid of handling the corrupt"

    Advice to ManagementAdvice

    Look into the future. Do an independent evaluation of the so called architects who are playing regional politics and manipulate everything right from recruitment . Plenty of them have tampered data to get in. However stable the domain is this tendencies will hurt the company in future.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Disappointed

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cerner

    Pros

    They gave me an option to leave without completing my 2 weeks

    Cons

    No teamwork, horrible communication and belittling work envoirnment

    Advice to ManagementAdvice

    Restructure for growth

  7. 2 people found this helpful  

    Pathetic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Kansas City, MO (US)
    Current Employee - Software Engineer in Kansas City, MO (US)

    I have been working at Cerner full-time (more than 3 years)

    Pros

    Company is growing in revenue and size. That's about it.

    Cons

    My experience at Cerner has been pathetic.
    Poor pay
    Poor raise
    Zero annual Bonus
    A lot of overtime
    Micro managed
    Complex projects but very outdated technologies. (You won't believe, last week I made a major change to a module which was first written in 1997)
    Poor benefits including health plan.
    No company sponsored team outings in my tenure of 3+ years
    Very unsocial associates.
    24*7 support but lack of work recognition
    and much more.

    Although the company is doing well, I would not recommend the company to anyone.

    Advice to ManagementAdvice

    Stop being stingy and splurge a little on the backbone of your company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Okay Starting company, NOT a Company to stay with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Kansas City, MO (US)
    Former Employee - Software Engineer in Kansas City, MO (US)

    I worked at Cerner full-time (more than a year)

    Pros

    I moved to work here as my first job and I worked with some good people. That's pretty much it.

    Cons

    This is going to sound like a very ugly evaluation but I've been honest in everything and I really would not recommend this company.

    At first everything was peachy, but everything started going downhill pretty quickly. One senior person left the team due to the stress and the other was let go. Both were good people. Work/life balance is horrible. I thought the culture was good at first but I was wrong. There is a disease growing in Cerner that people are oblivious to. When your higher-ups have worked long hours and overtime to fulfill client needs they expect you to do exactly the same. I tried to explain this to my superiors many times. A good engineer is only good when they aren't worn out from stress, client calls, and un-appreciation. There was even a support engineer who was so rude to me and my higher-ups did very little. Just told me that they were "looking into it" but I never got an apology from the engineer. In my first year of working I learned a lot but since the framework was so complex, I didn't have the opportunity to contribute a lot. That year I got a 10% raise. My second year I decided to be a go-getter and contribute a lot more. That year I got a 1% raise. Pretty fair isn't it?

    If you want to work for Cerner, know that the only way you will survive is to put huge amounts of time in your career to grow. They have a new program in place for new hire software engineers that I dodged since I joined earlier but I heard it is pretty horrible. I've heard that from people joining our team from the program. Word to the wise, if you get up and move all the way to Kansas City for your first job and don't pass the initial program, you will be fired. You don't even join a team till 5-6 weeks. There is no bonus; your compensation increases based on how your peers are doing and how you are doing.

    Advice to ManagementAdvice

    Appreciate engineers more. Come and talk to them and get to know them. Don't just send out emails when someone has done something wrong, send out emails when people have done a good job too. Listen to your employees and put good practices in place so that we don't all decide to leave causing a high turnover rate. If someone is rude to your employee, take action don't say we're "watching it from now on".

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in Kansas City, KS (US)
    Current Employee - Systems Engineer in Kansas City, KS (US)

    I have been working at Cerner full-time (more than 3 years)

    Pros

    Exposure to technology, must drink the Cerner kool-aid to survive there.

    Cons

    Culture at Cerner is a IT sweatshop, you have to drink the Cerner kool-aid to survive there, Watch out for incompetent managers and coworkers who play corporate office politics, chances of getting fired is always high, the turnover rate is more than 25%. If you are relocating to Kansas City from the East coast/West coast please avoid it, Kansas City is not that great and moreover Cerner is a big player here, so you are made to feel like you are disposable and should be grateful for your job.

    Advice to ManagementAdvice

    Encourage creativity, and stop playing office politics.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Worst Job in my 25 year Professional Career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engagement Leader in Kansas City, MO (US)
    Former Employee - Engagement Leader in Kansas City, MO (US)

    I worked at Cerner full-time (more than 3 years)

    Pros

    Centrally located. Met some great people who have the same opinion of the company as I do but are afraid to speak up. On-site Pharmacy was a nice benefit.

    Cons

    Most incompetent Management that I've ever been around in my career. U.S. Consulting was the business unit that I was assigned too. This Management team is built solely by a bunch of people who formed a click and promotions are made based upon a popularity contest! Not once in my 3 years and 7 months of employment did management see me do my job as an Engagement Leader on-site at a hospital. How can you judge performance that way? Stay away from this company if you have any long-term leadership experience. That will consider you a threat if you voice your opinion or question their click!

    Advice to ManagementAdvice

    Take a look in a mirror, this company is on the same path as Sprint was a few years ago. You're becoming over extended and bragging about how many employees you have when in reality your product has challenges and many gaps and your main competitor is taking 7 out of 10 sales on average. My suggestion is to sell so a company can come in and put policies and processes in place and eliminate the rift raft management that is in place to move this company forward. If you don't, then many of your properties will sit vacant soon!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Good place to start a career in software engineering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cerner full-time

    Pros

    personal growth is good; focus on good programming practices

    Cons

    relentless workload; no support from management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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