CSG Systems International

  www.csgi.com
  www.csgi.com

CSG Systems International Reviews

Updated 4 June, 2014
Updated 4 June, 2014
52 Reviews
3.4
52 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CSG Systems International President, CEO, and Director Peter E. Kalan
Peter E. Kalan
30 Ratings

Review Highlights

Pros
  • Work life balance - dont have to work crazy hours (in 6 reviews)

  • Its a relaxed place where you are free to work from home whenever you want (in 4 reviews)


Cons
  • Too much opportunities for career growth (in 3 reviews)

  • Revenue is coming few customers also consolidation (in 3 reviews)

More Highlights

3 Employee Reviews Back to all reviews

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  1.  

    Not a Safe place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International full-time (more than 3 years)

    Pros

    No good things except good at one thing that is flexible to work from home

    Cons

    Even the un-experienced employees also can become managers at this company. Any thing can happen in this company
    from the past 2-3 years there are no projects implemented successfully there is no improvement in revenue of the company as a result to compensate lot of laid-offs due to lack of experience for the managers they don't know how to keep there employees feel there job is secure and safe. as a lot of moves from company looking for better opportunities outside of the company

    If they don't meet the revenue they meet by laying off the employees.
    At this company you should have the command and dont fear about reporting back to the higher authorities these are the things that are going on for the past 2-3 years

    Advice to ManagementAdvice

    MAKE THE EXPERIENCE PEOPLE AS MANAGER

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Very stressful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - MIS Manager/Director in Omaha, NE (US)
    Current Employee - MIS Manager/Director in Omaha, NE (US)

    I have been working at CSG Systems International

    Pros

    decent pay. casual dresscode. nice facilities

    Cons

    Frequent layoffs. Starting to feel like another ‘FDR’. Its not what you know. Its WHO you know.

    Advice to ManagementAdvice

    Break up the good old boy network. Get out and talk to the employees. The overall mood is very negative. Most employees do not feel valued or feel like they have job security.

    Doesn't Recommend
    Disapproves of CEO
  3. 1 person found this helpful  

    Poor management, information sharing was non existent, expected overtime constantly, low moral by employees, cliquey.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG Systems International

    Pros

    Benefits were good until they started paring them down. After that, the benefits were no different or better than any other company. Recommended for anyone just starting out. Can learn about big company politics and how the game is played. Don't plan on staying long after you gain what you can. Seemed like if you can blame others for your mistakes and cover them up, you will do fine.

    Cons

    Always had to work mandatory overtime, plus overtime anyway due to so many chiefs and so few Indians. So much rework due to poor quality standards of employees. Micro management by managers who basically take up space and air in offices. Plenty of blame for who did the wrong things, but no enough praise for those that did the right things. Antiquated software from the days of First Data, new development is off course for industry standards. Big ideas but no clout in accomplishing goals for improvements and increasing profits and innovative technology. Stale environment, stagnant work force, no new ideas from management or work force. Management constantly plays favorites and uses some for tattle tales. Uneasy workplace for even honest mistakes.

    Advice to ManagementAdvice

    It's time to get rid of the drift wood sitting in the offices at CSG, not always the worker bees. Listen to those worker bees, some of them have good ideas that get ignored by incompetent management.

    Doesn't Recommend
    Disapproves of CEO

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