Bridgepoint Education

  www.bridgepointeducation.com
  www.bridgepointeducation.com

Bridgepoint Education Reviews

Updated 3 October, 2014
Updated 3 October, 2014
95 Reviews
2.7
95 Reviews
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Bridgepoint Education CEO and Director Andrew S. Clark
Andrew S. Clark
62 Ratings

Review Highlights

Pros
  • positive working environment, work life balance is positive (in 4 reviews)

  • Good benefits, decent wage for the area, San Diego has a higher cost of living (in 6 reviews)


Cons
  • Too many managers and directors (in 4 reviews)

  • The upper management just keeps getting richer on the backs of those below them (in 6 reviews)

More Highlights

24 Employee Reviews Back to all reviews

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  1.  

    Top Heavy

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgepoint Education

    Pros

    Work with extremely smart, motivated developers.

    Cons

    Too many managers and directors.

  2. 1 person found this helpful  

    positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgepoint Education

    Pros

    positive working environment, work life balance is positive

    Cons

    struggles with career growth for individual employees, brings in outside employees versus promoting from within

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Enrollment counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment Advisor in San Diego, CA (US)
    Current Employee - Enrollment Advisor in San Diego, CA (US)

    I have been working at Bridgepoint Education full-time (more than an year)

    Pros

    Benefits, salary, hours and coworkers

    Cons

    the pressure to sell, mangement

    Advice to ManagementAdvice

    re-think how you are getting leads, make education more affordable, appreciate employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Not a bad company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bridgepoint Education full-time (more than an year)

    Pros

    Had a good environment at first but went kind of downhill. I had great managers while I was there and I knew they were on my side.

    Cons

    Numbers are super important to the company overall and the organization is constantly adding people and then laying them off. No real analysis of what they need.

    Advice to ManagementAdvice

    Get some people in that can project more accurately so that you can grow and not have so many turn-overs.

    Neutral Outlook
    No opinion of CEO
  6.  

    Not as good since the company went public (from what I hear)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in San Diego, CA (US)
    Current Employee - Software Developer in San Diego, CA (US)

    I have been working at Bridgepoint Education full-time (more than an year)

    Pros

    We get a good balance of assignments to achieve a 40-hour work week and our hours are flexible. We have good teamwork and collaboration within the (BTS) department and the enterprise. We have fun company, department, and team events. We get technical training opportunities, the location and facilities are great, and the benefits are good.

    Cons

    There is a constant looming threat of reorganization (i.e., layoffs), usually every three months. We also get less and less perks each quarter, including losing our training budgets.

    Advice to ManagementAdvice

    Multiple layoffs in one year wasn't good for morale.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Admission Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admission
    Former Employee - Admission

    I worked at Bridgepoint Education full-time

    Pros

    Great Bennies, Gym access, cafeteria, great people to work with. Great medical and dental

    Cons

    It's Game of Thrones here - the good guys and the bad guys get killed off eventually. Your life is numbered with this company from the moment you walk in the door. It doesn't matter if you were on top of university production that bad month counts. Oh and don't plan on taking more than 1 week of vacation off as a matter of fact don't take a vacation at all because this is a cut throat culture. Your work will be handed to someone else. Your work will diminish and you if you don't meet minimum expectations you will have a write up and or fired.

    Advice to ManagementAdvice

    I know it's not my direct supervisors because they are fired and hired almost as much as us in the trenches but to those higher up- just ask yourselves some questions- does hiring and firing half of San Diego really work for you guys?
    Don't you think high attrition rates diminish the quality experience to our students as well as waste company resources and time?
    example-if you are continually firing and laying off people you are left with a young (promising?) staff that has to run around trying to figure out what they are doing- they ask the manager that doesn't have time to explain. They go see us who are performing well. We are stuck training our fellow man which takes us away from our production. Mistakes are made and things eventually work themselves out but not after days or weeks have gone by. They slip up a bit and production may go down to people trying to lend a helping hand -now the new staff isn't so promising and the current staff has lost it's luster. You then replace them with some new people that you hire. I overheard a director telling a manager that they will be firing a bunch of people that shouldn't be fired one late night when I was working my tail off.

    I had 2 friends that were moved up to from core (require AT LEAST 4 students a month with crappy leads) to home grown position (required AT LEAST 8 student enrollments a month with better leads) because they were killing it working core. "Why would anyone want to take on more responsibility while getting paid the same thing" we cried? Oh ya, because you painted a picture of just a possibility they would get paid more. "It sounds like it makes sense but we don't trust you" a bunch of us thought. You then fired my friends because their production was too low for a home grown position. - You dummy- why didn't you just move them back down since you didn't give them a raise. Oh that's right you can't move them down a position for God only knows why?

    Finding staff that has worked in admissions for more than 3 years is pretty rare. Keep these guys!!!
    My advice is chill out on your staff that has been through thick and thin with you. If your admissions staff has been there for more than 3 years and they have a bad month or two. Chill out on them! They have obviously shown commitment to the University. Get to the root of the problem- is it our CRM that is trouble, is it the manager that is trouble, resources?
    Sure you can hire 5 people to take his or her place but then they have to train 3 months, learn a ton of new things, make mistakes all over again- you already paid the first person to make these mistakes , learn and train, just have some patience and confidence they will get back on the horse.

    Anyways - I'm done here Good Luck!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    No Honor & Integrity - w/ company since 2007

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Institutional Research in San Diego, CA (US)
    Current Employee - Institutional Research in San Diego, CA (US)

    I have been working at Bridgepoint Education full-time (more than 5 years)

    Pros

    Free or discounted tuition offered to employees, spouses, and dependents who attend Ashford University or University of the Rockies. Casual dress and work environment.

    Cons

    Education and for-profit are huge contradictions. The focus is not on empowering and engaging students, its increasing enrollment and the amount of government financial aid paid to your institution. The struggling enrollment numbers have created layoffs every six months since 2012.

    Advice to ManagementAdvice

    The organization is too fr gone for advice. Things are not going to change. It is up to the employees to recognize the organization does not have the students or employees best interest at heart. Collect your paycheck, learn as much as you can, get your diploma, and move on.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great ideas, lack of vision in realizing them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bridgepoint Education full-time (more than 5 years)

    Pros

    Great people in my division. Most sites have gym and cafeteria. Great life/work balance in my dept. Challenging and fulfilling work.

    Cons

    Cult-like executive worship. Lack of clear vision/mission, except to turn a profit. Rampant nepotism, HR does not seem to exist for employees, but to protect management.

    Advice to ManagementAdvice

    Flatten out the organization structure and do away with the rock star executive status. Get creative when it comes to laying people off. You would do better to find positions for some of the talented people who are let go b/c their positions were eliminated.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    High hopes, Low return

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in San Diego, CA (US)
    Former Employee - Admissions Counselor in San Diego, CA (US)

    I worked at Bridgepoint Education full-time (more than an year)

    Pros

    benefits, pay, tuition reimbursement, facilities are clean, convenient locations

    Cons

    culture, lack of clarity between management and other employees

    Advice to ManagementAdvice

    work on having candor and clear communication

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Student Dispute Resolution Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Dispute Resolution Specialist in San Diego, CA (US)
    Current Employee - Student Dispute Resolution Specialist in San Diego, CA (US)

    I have been working at Bridgepoint Education full-time (more than an year)

    Pros

    The company is starting to focus on employee retention. I enjoy my co-workers and the company takes social responsibility very serious.

    Cons

    There are not many positions available to promote. The company needs to focus on hiring more people so the current employees are not over worked. This will allow employees to produce quality work, which will in turn make the student more successful.

    Advice to ManagementAdvice

    Hire more people.

    Recommends
    Positive Outlook
    Approves of CEO

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