Bridgepoint Education

www.bridgepointeducation.com
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Bridgepoint Education Reviews

Updated 22 March, 2015
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36 Reviews
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Bridgepoint Education CEO and Director Andrew S. Clark
Andrew S. Clark
28 Ratings

36 Employee Reviews

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  1. No.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgepoint Education full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Incredible people - the reason to stay for many. Decent salary and perks if you get them. Good vacation/sick day allowance. Onsite parking.

    Cons

    Insecurity breeds an unhealthy corporate culture which is only exacerbated by reductions in force. Onsite benefits reduced since my initial hire.

    Advice to Management

    You have good people in some areas telling you what needs done - take a moment to listen to what they're sharing with you and trust in their expertise and previous experience.

  2. Helpful (1)

    Less of a meat grinder than it used to be, but very poorly managed. Understand all of the warts of for-profit education

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions in San Diego, CA (US)
    Former Employee - Admissions in San Diego, CA (US)

    I worked at Bridgepoint Education full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    - Decent compensation and benefits
    - Work hours are very reasonable
    - Good location and parking in a safe working environment
    - For those that have been there a while, decent job security (albeit with a sinking company)
    - Improving management

    Cons

    No matter how much lipstick you apply, it's still a pig. The reality is this: Your job, whether in sales, marketing, finance or another role, is to try to convince someone to take out a very large, unforgivable loan to take classes toward a degree they probably won't complete. The person you will target will probably be a lower-middle class African-American woman. You will try to sell her on how her life will change once she completes college. That may or may not be true, but should she actually complete her degree (a small percentage do), she will be tens of thousands of dollars in debt that cannot be forgiven, even in bankruptcy.

    The management will pretend that they aren't putting pressure on their "Admissions" staff to enroll these students, but that's a deception. While there are no longer quotas per se, there are "minimum expectations", which if you fail to meet, you will be fired. So, it comes to the same thing. Some managers are decent human beings. Some are insecure. Management is improving, but the pressure from the top can turn anyone into something they wouldn't otherwise be.

    The reality is that this business is under pressure from all sides. The Federal government wants to regulate or end for-profit education. The press eviscerates it (See John Oliver's rant on Last Week Tonight). Traditional universities with state subsidies are entering the market. Understand that if you go there, you can do everything right and still get laid off. As Mr. Andrews said in "Titanic"...The ship will go down. That is a mathematical certainty.

    Advice to Management

    The first advice to Mr. Clark is to find a CEO who is experienced in actually running an operation of this size and nobly step aside. The school needs to innovate into lower-debt models, such as competency-based education, but that would be disruptive to their failing business model. Management also might want to come out from behind the glass bunker on the 6th floor to get in touch with the people actually doing the work.

  3. Pass

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager in Poway, CA (US)
    Former Employee - Senior Project Manager in Poway, CA (US)

    I worked at Bridgepoint Education full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    You can get a cheap master's degree while working full time. Pay is pretty good.

    Cons

    Management is cult-like and prefers to cull those who point out areas for improvement or areas where problems exist.

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  5. Don't work for a for profit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bridgepoint Education

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    *Median age range is 27 and you will meet a lot of new people.
    *Free tuition reimbursement
    *opportunities for growth

    Cons

    *takes advantage of students with special ed diplomas by signing them up for classes when they have a 2nd grade reading level.
    *they don't even verify if students have a hs diploma
    *always trying to bend every rule or regulation
    *business oriented first and running a college with great student resources is an after thought and only done bc they didn't get their accreditation
    *felt morally wrong working here

  6. Too many meetings and too repetitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Inquiry Coordinator in San Diego, CA (US)
    Former Employee - Student Inquiry Coordinator in San Diego, CA (US)

    I worked at Bridgepoint Education full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Solid pay and decent benefits. You get paid every two weeks and it's a full time job.

    Cons

    Very repetitive, no room for growth, too many meetings, a lot of shady things behind closed doors.

  7. Helpful (2)

    No longer a good place to grow a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in San Diego, CA (US)
    Current Employee - Software Developer in San Diego, CA (US)

    I have been working at Bridgepoint Education full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible hours, and a culture that does not tend to work much overtime. Reasonable pay. Decent (though slightly expensive) cafeteria. If you need a degree, you can attend Ashford University for free (which will become worthless if they lose their WASC accreditation).

    Cons

    Bridgepoint has been going through rougher & rougher times lately. Over the past 2 years, there have been four rounds of layoffs, and the most recent one (11/2014) cut software teams to the absolute bone. Very waterfall-esque environment. Zero commitment to professional development... Even inexpensive ($130) webinars are denied. Communication problems between layers of management abound, and decisions are simply handed down... There is no discussion. Tech organization has a "mobile last, if at all" mentality, unlike the rest of the software industry that is going mobile first. Your "customer" as a developer is not considered to be the end user of the software you create... They think of their bosses as the "customer", leading to some extremely misguided decisions and processes. More focus on documentation and vanity metrics than on actual software quality.

    Advice to Management

    If you want to stop hemorrhaging developers, you need to modernize your approach to software development, and remember that developers need to keep learning all the time (so you should consider investing in professional development). Treating employees like cogs in a machine will not keep too many high quality people satisfied.

  8. Helpful (1)

    Good people, poor strategic decisions and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bridgepoint Education

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people who work at Bridgepoint are great.

    Cons

    Poor strategic direction and decisions

  9. Helpful (1)

    If you want to meet exceptional people, then this is your company. However your professional self worth will suffer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Bridgepoint Education

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people, benefits and facilities

    Cons

    Lack of communication, fear of ruffling feathers in order to improve process flow, zero transparency and lack luster employee appreciation

    Advice to Management

    Lead, don't manage. Life is bigger than BPI.

  10. Not the best place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bridgepoint Education

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Aesthetically nice work environment. Onsite cafeteria is handy - yet expensive. Central location. Parking is plentiful.

    Cons

    You do not feel valued or appreciated as an employee. You are micro-managed if you are a non-exempt employee, and you are not treated like a Professional Adult. Poor communication. There is a distinct hierarchy that exists at Bridgepoint. They have the worst medical insurance. No growth opportunities or training.

  11. Helpful (1)

    Poor, unprofessional first-line management and little regard for employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Services in San Diego, CA (US)
    Former Employee - Student Services in San Diego, CA (US)

    I worked at Bridgepoint Education full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pretty good pay, and OK benefits.
    Good work-life balance.
    Free tuition benefit.

    Cons

    Management is often more concerned with their own advancement (Empire Building).
    Employees are NOT treated well (Repeated mass layoffs, favoritism by managers and directors is rampant).
    Management is often not held accountable outside of hitting "numbers".
    The wrong people are promoted up into the ranks of middle management.

    Advice to Management

    Consider a major shake-up in the management ranks, and yes, starting with the CEO. Look back at the last six years and note the company's performance, the numerous (and quite avoidable) lawsuits, failed "Best-in-Class" initiatives (laying off the "bottom 10%" of all employees each year), and near disastrous failure to achieve WASC accreditation on the first attempt, and most recently, the company missing a required 10K filing and having to re-state several years of earnings statements. Management is hired by the shareholders to successfully manage the enterprise. This requires that the right people be selected and put in place. To a significant degree, I don't think that this has happened at Bridgepoint Education.

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