Barclays

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Barclays Reviews

Updated Jul 30, 2014
All Employees Current Employees Only

3.1 522 reviews

70% Approve of the CEO

Barclays Group CEO Antony Jenkins

Antony Jenkins

(154 ratings)

57% of employees recommend this company to a friend

Review Highlights

Pros
  • Some good people amidst a sea of people who've checked out; good work life balance (in 50 reviews)

  • Flexible work from home, multiple network of mentors (in 11 reviews)


Cons
  • Transfers are very rarely given to help staff in work/life balance unless you are management (in 18 reviews)

  • There have been increased senior management changes in recent years (in 24 reviews)

More Highlights
60 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Experience at Company -- not good

    Assistant Vice President (Former Employee) New York, NY (US)

    ProsLaid back. Great events. Good compensation - ask for a good starting salary because it won't be changing once in.

    ConsProjects are constantly put on hold. Managers have no experience. It's all about who you know and no one does any work except for the people who have their visa sponsored. Everyone is in fear of losing their job all the time in most groups.

    Advice to Senior ManagementGet your act together before this company collapses and your careers are destroyed.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Respect the person and not the job role

    Analyst, Information Technology (Current Employee) Knutsford, England (UK)

    ProsWorking with a global workforce
    Potential for training
    Potential for progression
    Lots to learn

    ConsToo much politics
    Issues (widespread) take too long to get resolved due to the amount of teams normally needed to be involved.
    Unable to accommodate flexible working
    Inconsistent following of policies
    Get fobbed off when you actually have an issue
    Inability to commit to long term plans.
    Very over managed within the role
    Push back on following processes correctly.
    Too much to learn about - makes it difficult to easily share knowledge in team and external to team

    Advice to Senior ManagementRemember that a colleague doesn't need to be subjected to

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Absolutely terrible

    Customer Advisor (Former Employee) Middlesbrough, England (UK)

    ProsIt's nice to say you work for a top bank

    ConsThey almost seem to target Managers for sacking people. Terrible environment. Charge people for a cup of tea. No flexibility regarding sickness - 3 strikes and you're out. Use of poor recruitment agencies, so people coming onboard were useless.... where should I end this list - I could keep going for hours?

    Advice to Senior ManagementGet rid of Firstsource - your customers are your income stream, and they are mismanaging their accounts. Your Managers leave confidential documents lying around the building. Your employees live under constant threat of redundancy.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
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    Awful, do not come here

    Senior Business Analyst (Current Employee) London, England (UK)

    ProsMoney is good, Canary Wharf is pleasant, there are some good individuals

    ConsThe worst kind of investment bankers, especially in IT... Team work is unheard of

    Advice to Senior ManagementShut down... The place is toxic

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    The worst experience I have ever had in my life

    Personal Banker (Former Employee) Liverpool, England (UK)

    ProsThe paid me on time and sometimes early if it was a weekend but the staff incentives for having accounts had been lowered over the years.

    ConsBullying managers at branch level.I almost had a breakdown due to the pressure put on me.Targets and profits is all they are interested in.Even when it was raised as high as I could go nothing changed.I met some great people who had suffered at the hand of this this "go to bank."variation management" is another word for measuring your sales targets. The new moral high ground which was supposed to change the whole bank has not changed a thing.My friends who still work there are the people I feel really bad for.

    Advice to Senior ManagementCall sales targets what they are, consider rooting out the bad sales type mangers who have little or no management skills other then threatening to put you on an improvement plan if you don't sell more, Treat your staff better and the staff would be more productive.There is an underlying culture of fear and the behinds the scenes back patting is evident to everybody who works there.You tend to hire people based on who you like and the politics involved.The new moral code you have will be useless if you don't root out the large percentage of the management who seek to protect themselves.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    A truly awful culture; political, blame, "jobs for the boys/girls" - avoid at all costs

    Director, Operations (Former Employee) London, England (UK)

    ProsMoney - they have to pay high end to get anyone to work there
    Benefits - the pension, insurance and stock options are pretty good
    mmmm that's it

    ConsSenior Management know they are fighting a losing cause so surround themselves with "yes" people and pull up the drawbridge.
    Presentee-ism culture - and backward looking - they block the use of Social media in this day and age!!!
    Execution driven and cant stick to a plan, strategy...analysis and forward thinking are non existent
    Huge distrust between Management and middle ranks
    There own self defined definition of "Talent" is "The top 200" or "SLG" - nothing else matters and forget the notion of talent rising through the ranks - they just buy in at the top. Even supported by what is well known to be the worst HR Management in FTSE.
    CEO is slowly smothering the cash cow Investment Bank rather that re-structure the company properly.
    The "culture change" programme has been a flop - C suite think by "sheep dipping" 100,000 employees through a 2 hour culture session it will change the company's culture!!!
    Have a look at the Salz Review and see how Barclays has missed nearly every target set for sustainable change

    Advice to Senior ManagementCreate a vision that isn't just about appeasing regulators and stick to it!
    Value and understand your people - you just don't and the current HR are incapable of this.
    Change your HRLT; they are a laughing stock in the City and climbing over each other to curry favour with C suite rather than attract, retain, develop and reward Talent.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Worst management

    Event Manager (Former Employee) New York, NY (US)

    ProsIf you are a consultant, great place to work

    ConsTerrible management. Unrealistic expectations for employees

    Advice to Senior ManagementOf you rate employees on expectations, management should live up to those expectations themselves

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Do NOT join this firm!

    Assistant Vice President (Former Employee) Singapore (Singapore)

    ProsA few... such as a good health plan and decent training opportunities.

    ConsThe list is endless... but I'll give you some of the highlights:

    1. Lots of politics, ZERO meritocracy... Earlier these problems only percolated into performance ratings and bonuses, but now with the redundancies, it decides who gets laid off and who doesn't. Lots of fantastic people are being laid off and lots of useless folks are being kept on board purely because of political reasons. Everyday, this company's total employee calibre (if there were such a thing) drops to new lows :)

    2. No management foresight: The decisions taken by management are very short sighted. This includes HR policies, decisions to enter/exit businesses and geographies, and even corporate real estate policies. There are numerous examples: i) spending millions of dollars to build a new system and then as soon as it is ready, realizing that it is useless and reverting to the old system. ii) Firing somebody and giving them a redundancy payment and then calling the person the very next week to offer them a job back! iii) Moving to a new office due to lack of space and then within months, firing half the people in the office iv) Setting up back office operations in a particular country over 2 years and then closing down that centre within a year... the list is endless... the management seriously have no clue what they are doing. Completely useless!

    3. Questionable hiring practices... You just need to look at the mix of people in some teams to realize that there is something wrong. Forget about managers hiring employees from the same country. In Barclays Singapore, you see a focus on hiring people from the same state or province! A manager from Maharashtra (a state in India) would have a team filled with employees from Maharashtra, for example. It's weird that the HR does not notice or do something about this.

    4. Policies that punish employee loyalty: It is much easier for a manager to hire a new VP from outside than to promote a current Barclays employee in his own team even if the Barclays employee has far more experience and is far more capable for the role. I know a case where a manager advised his own team member to quit the job and reapply to Barclays to get a better position!

    5. No organizational stability: I know it is important for an organization to be nimble, but the way the org structure changes in Barclays is crazy... it's like an amoeba! One of my friends was technically moved across 4 different teams during the course of one year, all while doing the exact same job throughout (even his desk did not change!)

    6. Increments and bonuses are pathetic. They will lure you with a decent starting base salary, but that's almost all you're ever gonna get :)

    I could go on... but you get the picture.

    Advice to Senior ManagementFire yourselves, so that the company can get in more able management :)

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Dissapointed

    Corporate Credit Manager (Former Employee) London, England (UK)

    ProsI worked with a fantastic team, in a nice office. As we were far enough away from 1CP (global HQ) we had the freedom to enjoy a good work/life balance, and were monitored on the quality of our work rather than the amount of face time we put in (which is what colleagues at bigger offices tell me is the main thing they're judged on)

    ConsLack of opportunities for progression.
    Inept management and leadership by MOST on all levels of the organisation.
    Uncompetitive compensation cf. elsewhere in the industry - no rewards for loyalty (several of my colleagues left the bank, then returned in the same job for much higher wages as an external candidate).
    Complete global ban on travel hinders business.

    Advice to Senior ManagementStart treating your staff with more Respect - RISES needs to be top down.
    Make compensation compared to income derived for the bank more consistent across the business units. The Investment bank gets far too much compared to colleagues elsewhere.
    Don't be so tied to the vertical silos that exist in the organisation - I think it's ridiculous that HR denied a job transfer I was offered to a different department.
    If you're going to bring in blanket measures like the travel ban, make sure there is infrastructure in place (VC etc.) to allow colleagues to continue to do their jobs.
    End the unending, unflinching assault on cost - Barclays used to be about offering a good service at a reasonable price, now you just seem to be chasing for the lowest cost, and then offering terrible service levels.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Barclay's The Grave Yard of Ambition

    Personal Banker (Current Employee) Birmingham, England (UK)

    ProsOverall a solid company which is built on long term stability

    ConsBarclay's idea of training is sticking something on a computer screen, they do not sign up to any form of extra qualifications for you to take. They do not give you any time or structured training other then your job title. Finally progression is based on "sound bites" its not how good you are.. its if you say the right things. The Pay structure needs to go up by 5k per grade.

    Advice to Senior ManagementSort out training, get involved with outside companies to offer your staff skills they can use both in and outside Barclay's. Stretch your staff, many of them are becoming brain dead because you do not push them

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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