BT Reviews

Updated 17 September, 2014
Updated 17 September, 2014
339 Reviews
2.8
339 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BT Chief Executive Ian Livingston
Ian Livingston
135 Ratings

Review Highlights

Pros
  • Not really good work life balance as Clients always keeps you on the toes (in 49 reviews)

  • Great work life balance and ability to work from home to be more effective (in 27 reviews)


Cons
  • work pressure on a higher side , might impact your work life balance (in 16 reviews)

  • Performance management structure mean everyone is out for themselves creating a poor team environment (in 27 reviews)

More Highlights

96 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    good company benefits, difficult internal process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Director  in  London, England (UK)
    Former Employee - Account Director in London, England (UK)

    I worked at BT full-time for less than a year

    Pros

    good company benefits, large company with opportunities to move around the company with different roles if you have good network, good colleagues to work with

    Cons

    difficult internal process with messy record in the system

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Fur lined rut

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PM2  in  Ipswich, England (UK)
    Former Employee - PM2 in Ipswich, England (UK)

    I worked at BT full-time for more than 10 years

    Pros

    Working from home is possible.

    Ability to move around the business even abroad if you build internal networks.

    Easy to stay and count the money if you are strong enough to adopt a certain mindset about getting into work and getting home and the possible repercussions of only working 9-5.

    Cons

    Traditional long standing company that still does very well from the myth that all BT people are paid a small fortune. Some BT salaries and terms were super competitive until mid 90s. Release package payments are a fraction of what they used to be and it is becoming harder to get paid release.

    BT is reknowned for badly practised performance management. BT and union comms are often contradictory on how the process is applied and the company is still not meeting it's targets for reducing its global head count.

    Some of the people I still know at BT remain in small niche teams operating as 'mates' I.e. Vendor security and data analysis and they seem to be left alone but many are in larger platform teams (Adastral Park) often managed remotely from India or the US where the management are hard micro managers.

    Advice to ManagementAdvice

    Difficult but to choose one I would say apply a better defined and transparent performance management system and keep promises on pay and bonuses.

    Recommends
    Positive Outlook
    Disapproves of CEO
  3.  

    Work Culture

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT

    Pros

    You get good money here as compared to the other companies in the market.There are less folks currently associated with the company so it is best time to join the company.

    Cons

    Too much work with tough timelines.Work never ends here.There is no onsite opportunity in BT,all onsite opportunities are with the Vendors.Although being the client of vendors,it is vendors who are making more money at onsite.

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  5.  

    Decent company to work for but slow moving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT full-time for more than 8 years

    Pros

    pretty good atmosphere. good benefits.

    Cons

    slow moving and unfocused. Plus missing the boat on some market developments.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    BT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT as a contractor for more than 5 years

    Pros

    Large Telecom . . . .

    Cons

    Work life balance .... ... ... ... .

    Advice to ManagementAdvice

    better sales

    Negative Outlook
    No opinion of CEO
  7.  

    Not bad - everyone works hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Finance Manager  in  London, England (UK)
    Current Employee - Senior Finance Manager in London, England (UK)

    I have been working at BT full-time for more than a year

    Pros

    Work life balance is better than practice. Compensation is good.

    Cons

    A lot of firefighting as the systems are not up to scratch.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Good company with growth focus in the region

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT full-time for more than 5 years

    Pros

    Market leader with a strong customer base

    Cons

    Your career in your hands..not a lot of mentoring or guidance

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Overall OK .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer  in  Gurgaon, Haryana (India)
    Current Employee - Network Engineer in Gurgaon, Haryana (India)

    I have been working at BT full-time for more than a year

    Pros

    Not really good work life balance as Clients always keeps you on the toes .

    Cons

    You get a challenging environment .

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Challenging in the consumer business unit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head of Marketing  in  London, England (UK)
    Former Employee - Head of Marketing in London, England (UK)

    I worked at BT full-time for more than a year

    Pros

    Demanding, meritocratic, challenging competitive market

    Cons

    Lack of diversity - very British especially at Senior levels

    Advice to ManagementAdvice

    increase diversity in employee body

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Managing for Performance has taken over. Customer focus is diminishing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Professional  in  Aberdeen, Scotland (UK)
    Former Employee - Senior Sales Professional in Aberdeen, Scotland (UK)

    I worked at BT full-time for more than 10 years

    Pros

    Large organisation which will never be ignored by customers due to its credibility in uk telecoms. On paper the opportunity is there to earn bonus. There is access to a wide portfolio of IT products. There data networks in my opinion are second to none and are rated highly by gartner.

    Cons

    Job roles are narrowly defined and many employee talents are not used. Support and knowledge of new product areas is scarce. service is suffering due to staff reductions and industry restructuring. Customers are becoming less important to the organisation. Bonuses are rarely paid.

    Advice to ManagementAdvice

    Focus back on customer needs. Use the talents of your employees to their full potential.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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Headquarters of BT Group, housed in BT Centre, located in London (Photo attributed to Martin Addison - licensed under the CCL Attribution-ShareAlike 2.0)
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