BB&T
3.3 of 5 405 reviews
www.bbt.com Winston-Salem, NC 5000+ Employees

BB&T Reviews

Updated Apr 17, 2014
All Employees Current Employees Only

3.3 405 reviews

                             

88% Approve of the CEO

BB&T Chairman & CEO Kelly S. King

Kelly S. King

(260 ratings)

65% of employees recommend this company to a friend
113 Employee Reviews Back to all reviews
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Working in a branch can be pretty terrible when the clients treat you like a second hand citizen

Relationship Banker II (Current Employee)
West Palm Beach, FL (US)

I have been working at BB&T full-time for more than a year

ProsGreat 401k match and they still have a pension.....for now. Not a bad place to work if you are ok with people constantly talking down to you and treating you like they are better than you. It is very difficult to get fired unless you do something really stupid. At least you get a set salary and benefits...

ConsMICROMANAGEMENT! You will get an email from high up, which will be forwarded to you by your manager's boss with some obvious comment, which your manager will then forward to you as well praising the previous comment. Essentially, you will end up with ten emails that all say the same thing. It is very hard to move up. They would rather hire someone from another bank that has the exact experience they are looking for than to promote and train from within. Your manager will likely have a ton of experience in banking, which generally means they worked they way up slowly, and probably aren't the best person for the job.

Advice to Senior ManagementGet a clue! Leading by fear only makes the good people leave or hate their jobs. Spend some actual time in the branches so you remember what it is really like to do the job rather than setting unrealistic goals that nobody ever hits. People stop trying when all they ever hear is negative and no positive. When you see talent in the branches, recognize it and try to promote them so they stay with the bank. Too many talented people end up leaving.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great benefits, lousy pay

Anonymous Employee (Current Employee)

I have been working at BB&T

ProsThey have fantastic benefits here! 401k match, pension, amazing healthcare options and a LOT of sick days.

They like to promote from within.

ConsThe pay is not comparable to other institutions for most departments.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Not many full time positions

Teller (Current Employee)
Newnan, GA (US)

I have been working at BB&T part-time for more than a year

ProsPaid holidays and vacation time awarded up front

ConsNot much room to obtain full time positions

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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An old school company that is unwilling and unable to change.

Anonymous Employee (Former Employee)
Raleigh, NC (US)

I worked at BB&T full-time for more than a year

ProsThe pay was decent and my co-workers created a good environment.
As with all things, it depends on your manager and their manager (that's the secret) make sure you interview with both and grill them. If you're at the interview they want you... now just make sure you want them too!

Cons"But we've always done it this way" is a motto of many banks, but executive leadership that has been with the company their entire career make this a top down culture that doesn't understand or embrace change and technology.

Advice to Senior ManagementYou think your competition is mid-size banks like Nations, but it is any bank that has a branch or an ATM near yours. Bank of America with their amazing ebanking and cutting edge ATMs is your competition. Be careful BB&T... the baby boomers will die some day and then who will be your market?

No, I would not recommend this company to a friend

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Ok Company

Anonymous Employee (Current Employee)

I have been working at BB&T

ProsGreat benefits, positive company values and willingness to train employees.

ConsNot much potential for movement within the company.

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Slow Growth

Account Manager (Current Employee)
San Diego, CA (US)

I have been working at BB&T full-time for more than 10 years

ProsOffice Culture, Building Perks, 40 days sick paid

ConsPersonal Growth, Favortism, Not a challenging job

Advice to Senior ManagementSalary to Match Experience and let employees grow!

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Not a bad company to work for (collections department)

Collections Representative I (Current Employee)

I have been working at BB&T full-time for more than 3 years

ProsThe health benefits, 401k, and FSA are great. The pay is fair enough.

ConsThe job in and of itself by nature (collections) is stressful. This is not helped by the fact that the company has made some major blunders in the last year and not handled transitions well.

Advice to Senior ManagementTest your systems prior to a launch. The jobs that are handed to us in collections is difficult enough, but when we have no conception of what is going on it only makes it more so. We all have a job to do, we all want to do it well, but then you are trying to take on a big corporate positioning in the market and don't have the infrastructure to support it, you are setting us all up for failure in addition to your unrealistically goal settings. Upon first coming to work for BBT, I personally loved it, and for someone that is desperate for health care, I'd recommend you.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Overwhelming

Anonymous Employee (Former Employee)

I worked at BB&T

ProsCulture and leadership structure are strong.

ConsSales, sales, sales... never ending, relentless sales goals.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Confused about what direction to focus on

Anonymous Employee (Current Employee)

I have been working at BB&T

ProsThe benefits at BB&T are great. 6% 401K matching and up to 40 days off for sick time plus vacation.

ConsThey are confused about what to focus on and have created multiple reports for everything. No time to actually work.

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No Room For Growth

Assistant Manager (Current Employee)
Annandale, VA (US)

I have been working at BB&T full-time for more than 8 years

ProsTeamwork, good environment, Great learning opportunities

ConsNo Room for growth. I have been at the same position for over 10 years.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at BB&T reviews and ratings - including employee satisfaction and approval ratings for BB&T CEO Kelly S. King. All 113 reviews are posted anonymously by BB&T employees.