Avis Budget Group

www.avisbudgetgroup.com
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Avis Budget Group Reviews

Updated 1 March, 2015
Updated 1 March, 2015
105 Reviews
2.0
105 Reviews
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Avis Budget Group CEO Ron Nelson
Ron Nelson
105 Ratings

Review Highlights

Pros
  • Good benefits including sick days and paid vacation (in 19 reviews)

  • It's a Union location and there is great benefits because of the Union (in 17 reviews)


Cons
  • Deal with it" from upper management then blamed for poor customer review (in 31 reviews)

  • Poor work life balance but it depends on your project (in 12 reviews)

More Highlights

105 Employee Reviews Back to all Reviews

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  1.  

    needs knowledgeable managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Toronto, ON
    Current Employee - Sales Associate in Toronto, ON

    I have been working at Avis Budget Group full-time (more than a year)

    Pros

    Flex shifts, people who you work with are every helpful, and managers will not let their employees down. But needs to work on building a good corp culture

    Cons

    Union sucks! they actually telling the employees that it a good agreement between employees and employers but it not (did not bring any changes from previous agreement).

    Doesn't Recommend
  2.  

    Selling 3rd party "upgrades" disguised as Customer Service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Sales Associate in Fredericton, NB
    Former Employee - Customer Sales Associate in Fredericton, NB

    I worked at Avis Budget Group full-time (more than 3 years)

    Pros

    Incentive bonuses for selling 3rd party upgrades to inbound callers; performance based ranking--reviewed every 3 months--sets your available schedule therefore seniority is not the only factor; lateral and occasional vertical promotion if you are willing to relocate.

    Cons

    Customer service--as in resolving the issues presented by the customer--was secondary to convincing inbound callers to take advantage of other products offered by Avis / Budget parent company, Cendant. This company also owned (owns) several timeshare properties, travel agencies, travel perks clubs, and other "lifestyle" related companies. The actual business of renting vehicles and resolving issues related to that activity was reduced in importance to a level that a trained monkey could do.

    Advice to ManagementAdvice

    Concentrate on the vehicle rentals. Period. If your other companies have value-based products for sale, find another way to sell them.

    Doesn't Recommend
    Neutral Outlook
  3.  

    long hours low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Vancouver, BC
    Current Employee - Anonymous Employee in Vancouver, BC

    I have been working at Avis Budget Group

    Pros

    there are advancement opportunities available

    Cons

    working on holidays and weekends

    Advice to ManagementAdvice

    provide better incentives

    Doesn't Recommend
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Leadership does not walk their talk. Promotions are more often political than based on merit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in Northeast, NY (US)
    Former Employee - Operations Manager in Northeast, NY (US)

    I worked at Avis Budget Group

    Pros

    Benefits are very good.
    Lots of very experienced associates
    Well maintained vehicles
    If you don't mind moving every 2-3 years your growth potential is much better

    Cons

    Middle management manages by fear,
    Primary feedback is negative making you feel like every day may be your last
    Bonus while generous is based on a plan that is not shared by upper and middle management
    Pay is much lower than equivalent positions and responsibilities
    Management seems more concerned with stock price than quality of service

    Advice to ManagementAdvice

    Pay your people what they are worth
    Focus on the customer rather than the stockholder
    If you take care of the customer then the frontline employees your stock price will take care of itself

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    You will never get anywhere no matter how hard you try.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Car Servicer in Scranton, PA (US)
    Current Employee - Car Servicer in Scranton, PA (US)

    I have been working at Avis Budget Group

    Pros

    some days are slow so you will get some down time to recharge. Hard to find many pros for this job and or company.

    Cons

    Work as hard as you can but you will never be further along in this job. pay stinks

    Advice to ManagementAdvice

    Look into who is doing what at each and every position and location. I bet you find some are carrying the place much more then others. My boss just got elite boss status...lol what a joke

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Finance manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avis Budget Group full-time (more than a year)

    Pros

    Free company car with paid gas and insurance. Free company cellphone with paid services. Some management are genuine and care the employees. Good exposure to upper management. Able to learn a lot about car rental industry.

    Cons

    Condescending upper management, unnecessary face time, long hours (11hours per day), high turnover in some teams, manger being micro management, inefficient HR, no exit interview.

    Advice to ManagementAdvice

    Stop calling your employees stupid.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    So far eh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avis Budget Group

    Pros

    Location and hours. Good manager so far.

    Cons

    Too many coworkers that have attitudes, sales sabotage environment from coworkers, pay eh, training inconsistent.

    Advice to ManagementAdvice

    Expand opportunities that are corporate to areas other than VA.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Low salary and really uninspiring, insincere management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avis Budget Group full-time (more than 10 years)

    Pros

    Easy to get into so an easy resume builder. Good training opportunities - if you take the time to pursue them yourself and convince your manager to reimburse. Depending on your manager, lots of opportunities to learn and try new things. 35 hour work week.

    Cons

    Sketchy management practices overall. Most managers will will say one thing but do another which results in low morale and trust. But leadership team has recently changed - again - so perhaps this will slowly change too as it was a "trickle-down" effect from one bad seed in upper management who has since been replaced. Q4 usually sees layoffs at HQ (last 5-6 years) so employees constantly waiting to see if this year is their turn. To meet their numbers, management will make up performance "issues" out of the blue to try and get higher salaried people to resign (without severance) so they can hire a lower paid replacement. Old school - like your Grandfather or Dad's "good old boys" company culture. Female advancement to upper management is low, and layoffs for older females disproportionately high. A few token upper management females exist, but they are generally not given key initiatives.

    Advice to ManagementAdvice

    It was smart to replace newer, toxic president with someone that has worked his way up in the company. The new president should replace all the bad eggs hired under that old president to try and restore the company culture to what it was 10+ years ago under Salerno. High shareholder earnings are great, but it doesn't have to be at the expense of a healthy culture. Thankfully I now work for a company that has both high stock and a healthy culture.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great if you're looking to settle.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Tulsa, OK (US)
    Current Employee - Software Engineer in Tulsa, OK (US)

    I have been working at Avis Budget Group

    Pros

    Great management.
    Great work-life balance.
    Very flexible hours.

    Cons

    Inability to be innovative.
    Slow to move due to politics.
    Inability to move higher unless you move to headquarters.

    Advice to ManagementAdvice

    Less beauracracy, empower your employees to be innovative and challenge them more.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    if you dont have a bachelors annd dont mind working weekends then its a good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avis Budget Group

    Pros

    if you dont have a degree annd dont mind working weekends then its a good place to start. not a lot of responsiblity beyond showing up . that is if you have a minimum amount of bills to be paid.

    Cons

    no room to grow. limited hiring from within, not capable of real change, management is not competent

    Advice to ManagementAdvice

    limited structure, day to day limited plan , social atmosphere is weak, rude and classless in some managerial techniques.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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