Autonomy

  www.autonomy.com
  www.autonomy.com

Autonomy Reviews

Updated 15 December, 2014
Updated 15 December, 2014
331 Reviews
2.6
331 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Autonomy SVP & General Manager Robert Youngjohns
Robert Youngjohns
42 Ratings

Review Highlights

Pros
  • Free breakfast Wednesday, free lunch Friday (in 33 reviews)

  • Nice office space and free lunch on Fridays but thats about it- (in 11 reviews)


Cons
  • maybe that the upper management could have more direction in what they are doing (in 19 reviews)

  • HP executives unresponsive while all the talented Autonomy senior management is gone (in 18 reviews)

More Highlights

156 Employee Reviews Back to all reviews

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  1.  

    HP can't fix Autonomy fast enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Autonomy full-time (more than an year)

    Pros

    Interesting technology but for the most part, totally oversold. The existing customer base has not been served well and it is impossible to sell again to existing customers due to their poor experience.

    Cons

    Management has been slow to remove the old Autonomy guard. The culture is very much at odds with traditional HP. In short the many of the core solutions do not work or are so heavyweight that it takes an army of consultants to make it work.

    Advice to ManagementAdvice

    Integrate Autonomy into HP SW - align the sales teams so there is not so much duplication.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Glad I did, but wouldn't go back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Autonomy full-time (more than 3 years)

    Pros

    Huge learning experience - lots of variety in the work.
    Great people in the Calgary office.
    The experience and the people made the time there worthwhile.

    Cons

    Upper management was terrible. Showed a complete lack of basic respect to staff that was not in Cambridge.
    Raises were rare - basically you had to turn in a resignation for upper management to approve a raise.
    Nearly impossible to get a purchase order for equipment approved.
    Hiring staff was difficult as senior management would only approve a new hire if they came from a university that was acceptable to them.

    Doesn't Recommend
    No opinion of CEO
  3. 11 people found this helpful  

    Expect stress, then expect to be fired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Technical Support Specialist in Calgary, AB
    Former Employee - Technical Support Specialist in Calgary, AB

    I worked at Autonomy

    Pros

    Money was good to start, there were free lunches on Fridays, and you got 5 weeks vacation.

    Cons

    First, while you got 5 weeks vacation, you needed those 5 weeks to de-stress. When supporting a software product that you have 0 knowledge of going into the job, you are given little training, no documentation, and little helpful assistance from senior staff because they weren't trained either.

    Advice to ManagementAdvice

    When you mention that you have never laid off an employee in your history, make sure you haven't recently fired an entire office.

    Doesn't Recommend
    Disapproves of CEO
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  5. 14 people found this helpful  

    Calgary office is a sweatshop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Technical Support Specialist (Europe) in Calgary, AB
    Former Employee - Technical Support Specialist (Europe) in Calgary, AB

    I worked at Autonomy

    Pros

    -You'll have the chance to work with unique technology, Enterprise Search, E-Discovery, Call Centre Management Software, E-Mail Archiving and Business Process Automation.
    -Software supported on several platforms, opportunity to learn new skills.
    -There are great people at Autonomy Calgary (ex Verity)

    Cons

    -There is no PMO or SDLC in place, no agile or waterfall, software is developed and released with poor planning. The customer base is unhappy with the product quality and support, customers have learned that the only way to get a bug fixed is to go legal.
    -There are banned words at Autonomy, for example; if you tell a customer you have found a bug in the software, you'll be fired. You'll be reminded via email not to say or write the banned words or else. This practice creates paranoia and high levels of stress.
    -Micro-management defines Autonomy. Managers at Calgary office have no voice, everything is done according to the directives of a few people in the UK, they decide hiring, terminations and everything else, Calgary managers execute orders no questions asked.
    -You'll be promised bonuses, salary increases and much more but in reality you won't get anything and forget about career growth.
    -Work life balance doesn't exists. It is extreme really, they will check the ID card readers to check the time you got in and the time you go home and monitor the time you take for lunch. I have seen nasty emails sent to employees for leaving 10 minutes before close of business. My manager did a good job at fighting this culture but gave up, he left the company.
    -The workload for each tech is so high it is ridiculous.
    -Don't expect a performance review or manager feedback on goals and achievements.
    -Promotions are given to managers friends and even relatives. nepotism?
    -Lastly, do not bother applying for a job if your GPA is less than 3.5

    Advice to ManagementAdvice

    You are not running a startup, it is time to change your management practices and stop the micro managing style.
    The best asset in Autonomy is the people, you need to take care of your staff, don't just promise, walk the talk and reward (at least say thanks once in a while) your employees.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    If you want a paycheck, this is for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Pleasanton, CA (US)
    Current Employee - Senior Software Engineer in Pleasanton, CA (US)

    I have been working at Autonomy full-time

    Pros

    It is a paycheck.

    You can work from home writing bandaid code to work around stupid bugs or talking to India or Chicago.

    2000-era software.

    Discounted HP products.

    Cons

    You can ask for a raise and they will give someone else a raise even after working 70 hour weeks. The HP name is why they are still in business.

    Culture is divided by roles and perception. High school mentality with roles of geeks, jocks, PTA moms, and coaches. Entertaining if you stay out of it. It affects professional relationships when senior members take part in it and actively suppress others.

    If you are a girl, you will have guys all over you.

    Advice to ManagementAdvice

    There is a lot of dead weight here (management, too). The team is not going to succeed at anything more than maintaining the product. The team does not care. The ones who would have cared are gone. Hire innovative people and eliminate the culture of fear and passive aggression.

    Doesn't Recommend
    Neutral Outlook
  7.  

    Run, don't walk, away from Sales Executive opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Promote Account Executive
    Former Employee - Promote Account Executive

    I worked at Autonomy full-time (more than an year)

    Pros

    Office locations are great.

    Really nice catalog to leave behind during site visits.

    Cons

    Where to start... From end-to-end, this company has some serious issues. The hiring process was flawed though and through. HR touted hiring the "best of the best" from pedigree schools, which was found to be completely false when actually meeting sales team. HR promoted their home-grown CRM as being superior to Salesforce, which was horribly misleading... it was garbage (I would hope they have fixed that by now). Commission structure was grossly against your favor, where it was tiered by quarter and dependent on you making your quarterly quota to move up from first tier (which was lousy)... fail to achieve your number in a quarter, you fall back to tier one which is very low and you start all over again. Training consisted of 5 days, of which only one day applied to product group I was responsible for selling (Promote)... in other words, I had to train up and be evaluated on 4 days of products that I would never sell or talk to a customer about. Territory was geographical, but what you are not told until after you are on board is that the 'old guard' (the reps that have been around for while mostly consisting of folks from Interwoven, Iron Mountain, etc. acquisitions) get to cherry pick the better accounts with opportunities or any promise of a sale, and you are left to make quota with scraps.... mostly consisting of former disgruntled customers who have been burned by Autonomy and will never talk to you or accounts well entrenched with a competitive product. The "old guard" have it really good as they all look out for each other and ensure to keep success within the inner circle. If you are new, everything is stacked against you.
    Customer Service is horrible... The product rarely delivers on its promise, and the only way of getting support for a customer is to convince them to spend more money... If you can't get them to do so, then that customer remains at the bottom of the priority list for support. So many things were just so... shady... at the company, and it started at the highest levels and trickled down to adversely affect the entire organization. Problems with customers were left for you to deal with on your own, support from management was non-existent. When the news hit national television regarding the HP acquisition " "accounting improprieties, misrepresentations and disclosure failures", management's response was to continue business as usual and fiercely discouraged any discussion on the matter. It was swept under the rug and it was as if we were forced to pretend nothing was happening, even though it was national news... and this is representative of the culture and environment that stemmed through all levels and departments of Autonomy. Morale was super low, a common metric HR failed to mention during hiring process was that attrition rate was roughly 70-80%, but was common talk once you came on board and got the real scoop from the other folks who felt duped into joining the company.
    I summarize this by saying that I wish I had known of glassdoor.com prior to joining, as the warning signals of this and more are clearly articulated within other employee reviews. I didn't know any better and simply drank the kool-aide of what those trying to hire me evangelized. You will be painted a picture of a fantastic company with fantastic product and huge customer base consisting of top household name companies... you will be promised the opportunity of a lifetime with a potential to make excellent money. When you actually come on board and get to see behind the curtain at the reality of it all, it is as misleading, misrepresenting and as shady as the sale to HP itself was alleged to be.

    Advice to ManagementAdvice

    Company values and culture, as well as the approach to customer service need a complete makeover. This company needs a serious education session on integrity and honesty on how to do business, and this applies from the top down.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Great people, bad top management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in New York, NY (US)
    Former Employee - Account Manager in New York, NY (US)

    I worked at Autonomy full-time (less than an year)

    Pros

    Technology was tops. Product training was excellent. Had a well organized inside sales team. Most employees below C level tops but about 1/2 the VP staff was among the worst I have experienced.

    Cons

    Divisions not integrated at the technology or sales level and this resulted in severe competitive selling between account reps and confusion among the prospect and customer base. Sales leads passed out on a favoritism based approach (to more experienced account reps). Very deceptive sales practices, with a lot of misleading in terms of what the products were actually capable of delivering. Pricing was also 'value based' meaning the more urgent the customer problem, the higher the price. That might be ok in many situations but what it meant from an account manager perspective is that if another rep was trying to do a deal in some part of the company, you could be blocked from doing your deal, no matter how much work you had put into it. Finally, I have never used this work before when describing the management of a company but the top/C-level management is truly evil. It took me 9 months to come to grips with that but one new member of my team worked that out on the very first pipeline review call his 2nd week on the job and quit instantly.

    Advice to ManagementAdvice

    Wow, where to start. Actually, they are beyond advice so I'll save myself some time here and not even bother.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Worst place I've ever worked.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Chicago, IL (US)
    Former Employee - Account Executive in Chicago, IL (US)

    I worked at Autonomy full-time (less than an year)

    Pros

    The corporate pitch on Meaning Based Computing is intriguing and easily conveyed through their messaging and demos.

    Cons

    The company's biggest hurdle comes from the poor integration of past acquisitions creating a climate of bureaucracy and political fiefdoms. With no enforcement of corporate strategy and organization, disparate systems and culture impede productivity of new hires. I saw no net new client logos presented in quarterly win reviews. Turnover was very high, two of the mentors I was paired with were discharged in their first 12 months. First line managers were more concerned with political self-preservation than mentoring or coaching the team.

    Advice to ManagementAdvice

    HP is aware of the problems and is taking action to break down the barriers and instill the corporate culture of a professional organization. HP should cull the middle management to accelerate change, eliminate the overlap & fighting from the 3 divisions with a streamlined field force supported by appropriate technical resources at the field level. This will create better opportunity for success with new hire resources and challenge the incumbent reps to drive business in new accounts and prove their worth.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    It was the most fear-driven, vampirish work environment I've ever experienced with inept management to boot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative
    Former Employee - Inside Sales Representative

    I worked at Autonomy full-time (more than an year)

    Pros

    Big name company lets you rest comfortably that you'll be paid. Bagel day. woohoo

    Cons

    Everything. No career path. Poor pay. Abusive management.

    Advice to ManagementAdvice

    Get some experience in dealing with people and developing a more collaborative environment and lose the 'us vs them' mentality.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Don't work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Autonomy full-time (more than 5 years)

    Pros

    Work from home (when not traveling). Free Friday lunch and bagels on Wednesday mornings. Many exceptional people work here.

    Cons

    Many unhappy customers. Bad management. Unethical sales teams. Products not as good as advertised and lagging behind the competition. No true integrated solutions, just components that should work together but don't. Unpredictable travel requirements. No career development opportunity.

    Advice to ManagementAdvice

    Get rid of all of the legacy Autonomy managers, they have no idea how to run a company. Reduce the number of products being developed and renew the focus on quality. Try actually using your company's own products.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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