Autonomy Reviews

Updated 15 April, 2015
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Autonomy SVP & General Manager Robert Youngjohns
Robert Youngjohns
18 Ratings

160 Employee Reviews

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  1. HP can't fix Autonomy fast enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Autonomy full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Interesting technology but for the most part, totally oversold. The existing customer base has not been served well and it is impossible to sell again to existing customers due to their poor experience.

    Cons

    Management has been slow to remove the old Autonomy guard. The culture is very much at odds with traditional HP. In short the many of the core solutions do not work or are so heavyweight that it takes an army of consultants to make it work.

    Advice to Management

    Integrate Autonomy into HP SW - align the sales teams so there is not so much duplication.

  2. Glad I did, but wouldn't go back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Autonomy full-time (More than 3 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Huge learning experience - lots of variety in the work.
    Great people in the Calgary office.
    The experience and the people made the time there worthwhile.

    Cons

    Upper management was terrible. Showed a complete lack of basic respect to staff that was not in Cambridge.
    Raises were rare - basically you had to turn in a resignation for upper management to approve a raise.
    Nearly impossible to get a purchase order for equipment approved.
    Hiring staff was difficult as senior management would only approve a new hire if they came from a university that was acceptable to them.

  3. Helpful (11)

    Expect stress, then expect to be fired

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Specialist in Calgary, AB
    Former Employee - Technical Support Specialist in Calgary, AB

    I worked at Autonomy

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Money was good to start, there were free lunches on Fridays, and you got 5 weeks vacation.

    Cons

    First, while you got 5 weeks vacation, you needed those 5 weeks to de-stress. When supporting a software product that you have 0 knowledge of going into the job, you are given little training, no documentation, and little helpful assistance from senior staff because they weren't trained either.

    Advice to Management

    When you mention that you have never laid off an employee in your history, make sure you haven't recently fired an entire office.

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  5. Helpful (14)

    Calgary office is a sweatshop

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Specialist (Europe) in Calgary, AB
    Former Employee - Technical Support Specialist (Europe) in Calgary, AB

    I worked at Autonomy

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -You'll have the chance to work with unique technology, Enterprise Search, E-Discovery, Call Centre Management Software, E-Mail Archiving and Business Process Automation.
    -Software supported on several platforms, opportunity to learn new skills.
    -There are great people at Autonomy Calgary (ex Verity)

    Cons

    -There is no PMO or SDLC in place, no agile or waterfall, software is developed and released with poor planning. The customer base is unhappy with the product quality and support, customers have learned that the only way to get a bug fixed is to go legal.
    -There are banned words at Autonomy, for example; if you tell a customer you have found a bug in the software, you'll be fired. You'll be reminded via email not to say or write the banned words or else. This practice creates paranoia and high levels of stress.
    -Micro-management defines Autonomy. Managers at Calgary office have no voice, everything is done according to the directives of a few people in the UK, they decide hiring, terminations and everything else, Calgary managers execute orders no questions asked.
    -You'll be promised bonuses, salary increases and much more but in reality you won't get anything and forget about career growth.
    -Work life balance doesn't exists. It is extreme really, they will check the ID card readers to check the time you got in and the time you go home and monitor the time you take for lunch. I have seen nasty emails sent to employees for leaving 10 minutes before close of business. My manager did a good job at fighting this culture but gave up, he left the company.
    -The workload for each tech is so high it is ridiculous.
    -Don't expect a performance review or manager feedback on goals and achievements.
    -Promotions are given to managers friends and even relatives. nepotism?
    -Lastly, do not bother applying for a job if your GPA is less than 3.5

    Advice to Management

    You are not running a startup, it is time to change your management practices and stop the micro managing style.
    The best asset in Autonomy is the people, you need to take care of your staff, don't just promise, walk the talk and reward (at least say thanks once in a while) your employees.

  6. skeevy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Autonomy full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    got paid a nice salary, good office space in downtown san francisco, many smart employees, opportunity for international travel

    Cons

    bi-polar head of US operations, abusive and fraudulent CEO, zero QA done on the products, toxic culture from the top down

    Advice to Management

    only a company as dumb as HP would have every bought Autonomy, issues they uncovered had been there since 2000

  7. Good starting graduate salary but offers very poor career progression.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in London, England (UK)
    Former Employee - Consultant in London, England (UK)

    I worked at Autonomy full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Relaxed work culture. Casual to smart casual dress code. Good starting salary for graduates. There are times when there is actually nothing to do (sometimes for weeks or even months), usually between projects or when a project is postponed. You'll be able to work from home frequently if that's what you prefer as it's quite common with other employees and managers. Newly refurbished office is in a very good location based in the City, London with various places to go to for lunch. Biggest positive was that I was fortunate enough to work with a great bunch of fellow consultants (except one) on various projects. They were extremely helpful and a joy to work with.

    Cons

    There isn't really a future working for the company. The old Autonomy philosophy was to hire consultants within the first couple of years of graduating and offer a decent graduate salary. From there the chances of getting a pay rise or a promotion is very unlikely, even after when the company was acquired by HP. Training/shadowing is insufficient and sometimes non-existent (depending on the product.) There's no formal practice for the company to retain material (documentation, guides etc.) created from previous projects, therefore information is siloed in people's heads which is then lost when they leave the company. Most consultants are shoved onto projects that are mid-way though its lifecycle with little support or briefing. The company has no structure or process to help employees with their career progression. Consultants spend most of their time using and deploying in-house software applications, and learning very little transferable skills in the process. Projects are managed in a very top heavy structure, with many PMs and seniors managers reporting progress but very few consultants assigned to do the actual work.

    Lastly, many employees (consultants, PMs, managers etc.) including myself have left the company recently. Some being made redundant, others leaving for the greater good. HP don't intend to hire new people any time soon, especially not for the HP Software/Autonomy division. Further redundancies are inevitable as the company seeks to minimise losses from the acquisition and other areas of the business as they prepare to split the company into two at the end of the year. If you are lucky enough to receive an offer to join HP Autonomy, be very prepared to what you are signing up for!

  8. Older technology with limited vision for refresh and poor work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Director in Washington, DC (US)
    Former Employee - Sales Director in Washington, DC (US)

    I worked at Autonomy full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Market Education. Some of the offerings are considered leaders in their respective markets.

    Cons

    There were some good people but many more in the organization who were full arrogance and personal agendas. It was extremely difficult to get focus on client issues. Much of poor attitude was a result of the leadership in place from the old Autonomy regime.

    Advice to Management

    Evaluate your existing Autonomy management teams carefully. Bring in new talent who can focus on rebuilding the brand through improved customer support and innovation.

  9. Sweat shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Autonomy

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Consultants in the consulting team are great.

    Cons

    Autonomy used H1B employees from India and Russia and required consulting service employees to be 80 hours a week billable.
    Dead wood in the management team collect the bonuses.

    Advice to Management

    Get rid of the dead wood in the management team.

  10. If you want a paycheck, this is for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Pleasanton, CA (US)
    Current Employee - Senior Software Engineer in Pleasanton, CA (US)

    I have been working at Autonomy full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    It is a paycheck.

    You can work from home writing bandaid code to work around stupid bugs or talking to India or Chicago.

    2000-era software.

    Discounted HP products.

    Cons

    You can ask for a raise and they will give someone else a raise even after working 70 hour weeks. The HP name is why they are still in business.

    Culture is divided by roles and perception. High school mentality with roles of geeks, jocks, PTA moms, and coaches. Entertaining if you stay out of it. It affects professional relationships when senior members take part in it and actively suppress others.

    If you are a girl, you will have guys all over you.

    Advice to Management

    There is a lot of dead weight here (management, too). The team is not going to succeed at anything more than maintaining the product. The team does not care. The ones who would have cared are gone. Hire innovative people and eliminate the culture of fear and passive aggression.

  11. Helpful (1)

    Run, don't walk, away from Sales Executive opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Promote Account Executive
    Former Employee - Promote Account Executive

    I worked at Autonomy full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Office locations are great.

    Really nice catalog to leave behind during site visits.

    Cons

    Where to start... From end-to-end, this company has some serious issues. The hiring process was flawed though and through. HR touted hiring the "best of the best" from pedigree schools, which was found to be completely false when actually meeting sales team. HR promoted their home-grown CRM as being superior to Salesforce, which was horribly misleading... it was garbage (I would hope they have fixed that by now). Commission structure was grossly against your favor, where it was tiered by quarter and dependent on you making your quarterly quota to move up from first tier (which was lousy)... fail to achieve your number in a quarter, you fall back to tier one which is very low and you start all over again. Training consisted of 5 days, of which only one day applied to product group I was responsible for selling (Promote)... in other words, I had to train up and be evaluated on 4 days of products that I would never sell or talk to a customer about. Territory was geographical, but what you are not told until after you are on board is that the 'old guard' (the reps that have been around for while mostly consisting of folks from Interwoven, Iron Mountain, etc. acquisitions) get to cherry pick the better accounts with opportunities or any promise of a sale, and you are left to make quota with scraps.... mostly consisting of former disgruntled customers who have been burned by Autonomy and will never talk to you or accounts well entrenched with a competitive product. The "old guard" have it really good as they all look out for each other and ensure to keep success within the inner circle. If you are new, everything is stacked against you.
    Customer Service is horrible... The product rarely delivers on its promise, and the only way of getting support for a customer is to convince them to spend more money... If you can't get them to do so, then that customer remains at the bottom of the priority list for support. So many things were just so... shady... at the company, and it started at the highest levels and trickled down to adversely affect the entire organization. Problems with customers were left for you to deal with on your own, support from management was non-existent. When the news hit national television regarding the HP acquisition " "accounting improprieties, misrepresentations and disclosure failures", management's response was to continue business as usual and fiercely discouraged any discussion on the matter. It was swept under the rug and it was as if we were forced to pretend nothing was happening, even though it was national news... and this is representative of the culture and environment that stemmed through all levels and departments of Autonomy. Morale was super low, a common metric HR failed to mention during hiring process was that attrition rate was roughly 70-80%, but was common talk once you came on board and got the real scoop from the other folks who felt duped into joining the company.
    I summarize this by saying that I wish I had known of glassdoor.com prior to joining, as the warning signals of this and more are clearly articulated within other employee reviews. I didn't know any better and simply drank the kool-aide of what those trying to hire me evangelized. You will be painted a picture of a fantastic company with fantastic product and huge customer base consisting of top household name companies... you will be promised the opportunity of a lifetime with a potential to make excellent money. When you actually come on board and get to see behind the curtain at the reality of it all, it is as misleading, misrepresenting and as shady as the sale to HP itself was alleged to be.

    Advice to Management

    Company values and culture, as well as the approach to customer service need a complete makeover. This company needs a serious education session on integrity and honesty on how to do business, and this applies from the top down.

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