Ameristar Casinos Reviews

Updated 21 April, 2015
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Ameristar Casinos Vice Chairman and CEO Gordon R. Kanofsky
Gordon R. Kanofsky
11 Ratings

18 Employee Reviews

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  1. Table Games Supervisor

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ameristar Casinos full-time

    Pros

    They promote any and everyone

    Cons

    Poor management; harassment and intimidating; midnights

    Advice to Management

    Get rid of everyone in upper management

  2. EVS supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ameristar Casinos

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Money, benefits, tired feet, angry and disrespectful boss

    Cons

    No respect. Managers didn't respect women unless u were very flirty to him (Stacey Barnett)

    Advice to Management

    Train your managers to respect everyone and train them to treat them as equal and let them know that just because u have a big butt, u still have a brain. Management sucks... No one is held accountable for their actions. It's all about the MONEY. So please don't walk in that place especting anything but headaches.

  3. Former GSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Agent in Council Bluffs, IA (US)
    Former Employee - Guest Service Agent in Council Bluffs, IA (US)

    I worked at Ameristar Casinos full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They have a casino in a boat. You get to pay for a hot meal. You get to see everyone blow their money.

    Cons

    Everything from all of the co-workers being dramatic to having to bid for your shift and hope the schedule they give you works out with the rest of your life, even if you are part time and were hired with a set schedule. The manangemt are all kiss arses and will tell you they like your outfit (even thou its the same uniform you always wear) right before they ask a huge favor from you. They also don't care for their guests unless they drop all their money there. The pay is terrible for what you have to do. For example GSA's (the front desk employees) have 3 different jobs for the same pay. Also if you transfer departments its like saying bye to your raise for another year, almost like getting rehired.

    Advice to Management

    Raise the pay. Get rid of shift biding. Stop favoriting employees.

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  5. The upper management doesn't appreciate the employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Table Games Dealer in Council Bluffs, IA (US)
    Former Employee - Table Games Dealer in Council Bluffs, IA (US)

    I worked at Ameristar Casinos part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice coworkers, fun environment, decent pay

    Cons

    Horrible hours, part time benefits were taken away, forced to change work schedule at upper management's will regardless of school/life schedules, kept hiring more people while still cutting people's hours

    Advice to Management

    Listen to your employees, you wouldn't lose so many great workers if you would treat them better.

  6. Management is awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Server
    Current Employee - Restaurant Server

    I have been working at Ameristar Casinos part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good job if you don't mind working weekends. Money is pretty good and some of the customers and employees (not managers) are fun to be around. Good job if you want to break into the casino industry and get started.

    Cons

    The managers are terrible. The managers nit pick and micro manage but always miss the big picture. The managers are some of the biggest hypocrites you will ever encounter. They talk to you with no respect and treat you like a child (or worse) and then wonder why no one wants to work for them. My manager would often complain about how long it would take her to make a schedule because no one wanted to work for her. Hello! Maybe you are the problem? They are also very hypocritical and will give you into trouble for things they often (and openly) do themselves. They are also really good at shoving people under the bus to make themselves appear squeaky clean and will deny responsibility for any wrong doings to save themselves. They are only concerned about their career, not the company. Sexual harassment does exist at this location.

    Advice to Management

    Consider treating employees like people instead of children. We all all adults here. Also it wouldn't hurt to practice what you preach.

  7. The blind leading the blind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Server
    Former Employee - Restaurant Server

    I worked at Ameristar Casinos part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None. I cannot think of any pros.

    Cons

    Management is clueless. They treated employees horribly and on top of that they didn't even know what they were doing. Ameristar had the worst managers I've ever worked for.

  8. Ameristar Kansas City is an awful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Casino Dealer in Kansas City, MO (US)
    Former Employee - Casino Dealer in Kansas City, MO (US)

    I worked at Ameristar Casinos part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Hmm.....I'll get back to you on that.

    Cons

    The clientele is the bottom of the barrel, period. Some of the customers pretend to have class but they just don't. This reflects heavily on how they treat the employees.
    The managers are awful. Ameristar Kansas City has the worst management I've ever encountered. They regularly throw the book at certain employees while encouraging other employees to openly and freely do the exact same thing. There is an unbelievable amount of favoritism at Ameristar Kansas City. Morale is very low. Corporate really needs to clean house when it comes management at the Kansas City location, from top to bottom. Managers are too hateful towards certain employees for personal reasons.
    Both the customers and management show little respect for anyone, not even themselves. Avoid this place at all costs. Upper management talks a lot about making it a fun place to work but it just isn't. There are much better places to work.

    Advice to Management

    I guess it is hard to respect others when you do not even respect yourselves.

  9. Helpful (1)

    Horrible how you are treated as an employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Players Club Representative in Kansas City, MO (US)
    Former Employee - Players Club Representative in Kansas City, MO (US)

    I worked at Ameristar Casinos part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I met some great friends while working there. It was within close proximity to my house. The pay was good for my job.

    Cons

    I was terminated from Ameristar Casino Kansas City exactly one month after reporting my manager to human resources for him repeatedly making inappropriate comments to me about other employees and customers. He would often make derogatory comments about people's weight, age, bodily features, and personal lives in front of other employees and customers and think it was funny. I told him to stop on more than one occasion and it only got worse. When I reported him to human resources I was told I would remain anonymous which was a big fat lie because the next day he confronted me and told me he knew I was the one who turned him in and he would find a way to fire me. Well one month later he retaliated and I was fired for something very silly that everyone else does but is still working there. All I can say is I've never worked in such an unprofessional environment in my life. I was the only employee brave enough to turn him in which I believed was doing the right thing. None of the other employees would turn him in because they were too scared for their jobs so they had to put up with his harassing and inappropriate comments on a daily basis. Management at Ameristar Kansas City is very retaliatory, vindictive and overall unprofessional. The funny part is when they were firing me they had the nerve to read off their core values. One was "Do the right thing." Since when is harassing employees and making inappropriate comments about people's weight, age, personal lives, and bodily features on a regular basis doing "the right thing"? They claim to have an open door policy but reporting any problems will only get you into trouble even if your manager is harassing you and others. I truly feel sorry for the hourly employees who still work there.

    Advice to Management

    Start respecting your employees. Also you never know when you will be without a job.

  10. HORRIBLE JOB

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host/Cashier in Kansas City, MO (US)
    Current Employee - Host/Cashier in Kansas City, MO (US)

    I have been working at Ameristar Casinos part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There is absolutely no pros at for this job its the worst job to have and management sucks.

    Cons

    EVERYTHING. Management is the WORST. its nothing but favoritism, and being treated badly. Management doesnt keep their promises or treat you right at all.worst job ive ever had in my life.

  11. Terrible how you are treated as an employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - House Person in Council Bluffs, IA (US)
    Former Employee - House Person in Council Bluffs, IA (US)

    I worked at Ameristar Casinos part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Lunch was $2.50 in the Hot line and Free for the salad bar along with free pop, milk, and juice. Starting pay was good but only a 3% raise (you have to wait a year for one).

    Cons

    Where do I start? I've been harassed by other employees during my light duty after I injured my back on the job. (I actually had one cussing and yelling that she wished she can "Sit on her ass for 8 hours a day, do nothing, and still get paid!" Directed towards me of course.) Went to my supervisor and hotel director and they had a little talk with the employee, but her high and almighty attitude towards me did not change.

    The Point system is awful! If you're a second late, it;s a half point. If your dog passed away, they don't care, it's a point, sometimes a point and a half if you don't call in two hours ahead. It takes a year to get 1 point back and you only get 9 of them a year, so if you make it up to 8.5 and your late one more time, you're done.

    And now to the most important part: Why I came here to write this. They don't care if you have EMERGENCY SURGERY!!! They will come up with some excuse as to why they can't grant you personal leave (30 days unpaid, but hey you still have a job!) after you don't qualify for FMLA (you have to be there for a year, I worked there for 8 months), and they will give you a line of bull and tell you to come in and sign a VOLUNTARY form of resignation so you can "be considered rehire-able in the future."

    Funny, I get injured on the job and two months later they can't accommodate me after surgery...

    Anyways, the management team is condescending towards you if you come to them with a problem. They will give you coachings left and right (at first good to make it seem like youre the best employee ever) and will write you up for the most stupid reasons. (I made the mistake of stacking two tiny boxes on top of each other and I didn't bend right, in front of my supervisor, who also wrote me up for being too slow in productivity my 2nd day back from light duty...Advice: Watch your back!)

    Advice to Management

    Show more Care & Compassion for your Employees!!!!

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