Amdocs

www.amdocs.com
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Amdocs Reviews

Updated 8 February, 2015
Updated 8 February, 2015
161 Reviews
2.0
161 Reviews
Rating Trends

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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
161 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 89 reviews)

  • Work culture is cool and good onsite opportunities but in specific projects (in 117 reviews)


Cons
  • In some projects the work life balance is too bad while in others it is too good (in 153 reviews)

  • Management seems proud that there is no work life balance (in 40 reviews)

More Highlights

161 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    A company that offers 2 weeks holiday to every hire regardless of experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ottawa, ON
    Current Employee - Anonymous Employee in Ottawa, ON

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    The compensation and bonus plan are well funded, and employees are taken care of well on a daily basis with a refreshment program that provides food and beverages. Contribution matching on RRSPs is a good thing, and also well funded.

    Because other provinces have more holidays given for various observances in Ontario we get two floater holidays.

    Cons

    Since we were purchased by Amdocs our benefits plan is terrible, and we don't even have an option to top it up. There is no employee stock purchase plan.

    The company offers any new employee, even for filling senior positions, two weeks holidays, this is just absurd and means that new employees are often of very low calibre.

    Advice to ManagementAdvice

    Offer more than 2 weeks and you may attract better talent, cut the red tape and bureaucracy, for such a far reaching company with so many physical sites there needs to be a much more decentralized set of processes.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Miss the place , but not the work....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Subject Matter Expert in Montreal, QC
    Former Employee - Senior Subject Matter Expert in Montreal, QC

    I worked at Amdocs full-time (more than 5 years)

    Pros

    Excellent for those who gets an opportunity at a very early stage of their career (within 2-3 yrs of college passout).
    Gets to learn a lot of things technically and also professionally.
    Interactions with teams across the North American continent adding to your knowledge base.
    Good to work for 4-5 yrs..
    If you don't care about your career and just want to earn money, then this place is for you.

    Cons

    - No respect or acknowledgement for the good work contributed. Only appreciated when you leave the company.
    - Bad management.
    - Almost no salary increments.
    - Learning curve reduces as you work more and more. You continue to fix the same issues every month, every release , every year.
    - You continue to grow physically and mentally ...but never professionally as the growth opportunity is ZERO (Most of the existing programmers are close to 10 yrs in the same position and are close to 40).
    - No Promotions. Any vacancies are filled by hiring from outside.
    - You reach a saturation point where you don't know what you are really good at in a global scenario.
    - By continuing to work this way, you will reach a stage where you are not qualified to be a manager (since the only thing you will learn is how to fix the issues) and continue to be a programmer at 35.
    - You can never compete with anyone outside Amdocs, because you don't know anything else.

    Advice to ManagementAdvice

    Listen to the needs of your developers.
    Give them an opportunity to grow

    Positive Outlook
  3.  

    Not a place I would recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Montreal, QC
    Former Employee - Anonymous Employee in Montreal, QC

    I worked at Amdocs

    Pros

    Money is the only reason to work for Amdocs

    Cons

    Long work hours,
    disrespectful managers,
    outdated technologies and software
    no opportunity to grow
    military approach

    Advice to ManagementAdvice

    Show a little care for your employees, not only once a year, when you distribute hot dogs
    Use advanced technologies

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    IF have other choices, do not come to Amdocs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior SME in Montreal, QC
    Current Employee - Senior SME in Montreal, QC

    I have been working at Amdocs

    Pros

    Good compensation (for some) if you are lucky (belong to the right group).
    Good to have on CV.

    Cons

    Not creative environment. Incompetent management. Top-down micromanagement. Not fair promotions.

    Advice to ManagementAdvice

    Your employees are often very smart (and initally very motivated). Do not kill the talent; step away when you know you have nothing to contribute.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    More like a Staff Augmentation company rather than a consultancy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior SME
    Current Employee - Senior SME

    I have been working at Amdocs

    Pros

    The compensation is comparable and you'll really stand out if you do your job because most people don't.

    Cons

    Management does not appreciate your work and will make you stay up all night to to do a "really important" task. Amdocs gives you a good idea of what NOT to do on a project. There are a few good managers that will really help you with your career but most do not care at all so at the end of the day, it doesn't matter.

    Advice to ManagementAdvice

    Treat your employees with respect and judge their work based on what they've done and not how much time they spent doing it. Get to know your employees and understand their interests and skill set so they will be utilized to their full potential.

    Doesn't Recommend
    No opinion of CEO
  7.  

    very good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Subject Matter Expert in Pune (India)
    Current Employee - Senior Subject Matter Expert in Pune (India)

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    Very good and fantastic work culture

    Cons

    I have not found anything bad

    Advice to ManagementAdvice

    Nothing

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Enterprise Sales Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Pros

    The Enterprise Sales Division consists of some great talent and a multitude of customers with over 15 year tenure with the Clarify/Amdocs products. Products very reliable and customers are pleased if performing business as usual.

    Cons

    The Enterprise Sales Division consists of some great talent. Unfortunately, the senior management within corporate does not recognize the talent within the division nor do they invest in the Enterprise Division customers.

    Advice to ManagementAdvice

    Get a clue.... Such a huge market being lost due to lack of dedication to the Enterprise customers and investments in the products and partner interfaces necessary for this unit to grow.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Good place to start, but don't make your career here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Get access to a lot of good ideas and work processes.

    Cons

    It's a good ole sweatshop.

    Advice to ManagementAdvice

    You need to get better if you want your employees to get better.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Glad I am out in one year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Engineer
    Former Employee - Associate Engineer

    I worked at Amdocs

    Pros

    Work here if you dont want to learn much and earn a reasonable salary
    Work here if you are more interested in extra curricular activities
    Work here if you don't like professionalism
    Onsite opportunities

    Cons

    Too much free culture, people just gossip, interfere in your personal life and do nothing productive
    very low salary hikes
    Managers appreciate if you extend your work hours

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Not a company for NITians or IIITians at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Pune (India)
    Current Employee - Software Developer in Pune (India)

    I have been working at Amdocs

    Pros

    Depends on your project and manager. Very good and frequent onsite opportunities for some employees. The only benefit.

    Cons

    Depends on your project and manager. For some employees and teams no onsite. Amdocs has now started hiring employee with very less package. Also there is a lot of cost cutting going on these days. I would suggest try for some other companies first before coming here ;-)

    Advice to ManagementAdvice

    You should put employees under same manager where they work else there is a huge communication gap which happened exactly with me.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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