Amdocs Reviews

Updated 16 October, 2014
Updated 16 October, 2014
1,118 Reviews
3.3
1,118 Reviews
Rating Trends

Recommend to a friend
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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
348 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 82 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 107 reviews)


Cons
  • In some projects the work life balance is too bad while in others it is too good (in 148 reviews)

  • Management seems proud that there is no work life balance (in 39 reviews)

More Highlights

144 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    A company that offers 2 weeks holiday to every hire regardless of experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ottawa, ON
    Current Employee - Anonymous Employee in Ottawa, ON

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    The compensation and bonus plan are well funded, and employees are taken care of well on a daily basis with a refreshment program that provides food and beverages. Contribution matching on RRSPs is a good thing, and also well funded.

    Because other provinces have more holidays given for various observances in Ontario we get two floater holidays.

    Cons

    Since we were purchased by Amdocs our benefits plan is terrible, and we don't even have an option to top it up. There is no employee stock purchase plan.

    The company offers any new employee, even for filling senior positions, two weeks holidays, this is just absurd and means that new employees are often of very low calibre.

    Advice to ManagementAdvice

    Offer more than 2 weeks and you may attract better talent, cut the red tape and bureaucracy, for such a far reaching company with so many physical sites there needs to be a much more decentralized set of processes.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Miss the place , but not the work....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Subject Matter Expert in Montreal, QC
    Former Employee - Senior Subject Matter Expert in Montreal, QC

    I worked at Amdocs full-time (more than 5 years)

    Pros

    Excellent for those who gets an opportunity at a very early stage of their career (within 2-3 yrs of college passout).
    Gets to learn a lot of things technically and also professionally.
    Interactions with teams across the North American continent adding to your knowledge base.
    Good to work for 4-5 yrs..
    If you don't care about your career and just want to earn money, then this place is for you.

    Cons

    - No respect or acknowledgement for the good work contributed. Only appreciated when you leave the company.
    - Bad management.
    - Almost no salary increments.
    - Learning curve reduces as you work more and more. You continue to fix the same issues every month, every release , every year.
    - You continue to grow physically and mentally ...but never professionally as the growth opportunity is ZERO (Most of the existing programmers are close to 10 yrs in the same position and are close to 40).
    - No Promotions. Any vacancies are filled by hiring from outside.
    - You reach a saturation point where you don't know what you are really good at in a global scenario.
    - By continuing to work this way, you will reach a stage where you are not qualified to be a manager (since the only thing you will learn is how to fix the issues) and continue to be a programmer at 35.
    - You can never compete with anyone outside Amdocs, because you don't know anything else.

    Advice to ManagementAdvice

    Listen to the needs of your developers.
    Give them an opportunity to grow

    Positive Outlook
  3.  

    Not a place I would recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Montreal, QC
    Former Employee - Anonymous Employee in Montreal, QC

    I worked at Amdocs

    Pros

    Money is the only reason to work for Amdocs

    Cons

    Long work hours,
    disrespectful managers,
    outdated technologies and software
    no opportunity to grow
    military approach

    Advice to ManagementAdvice

    Show a little care for your employees, not only once a year, when you distribute hot dogs
    Use advanced technologies

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    IF have other choices, do not come to Amdocs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior SME in Montreal, QC
    Current Employee - Senior SME in Montreal, QC

    I have been working at Amdocs

    Pros

    Good compensation (for some) if you are lucky (belong to the right group).
    Good to have on CV.

    Cons

    Not creative environment. Incompetent management. Top-down micromanagement. Not fair promotions.

    Advice to ManagementAdvice

    Your employees are often very smart (and initally very motivated). Do not kill the talent; step away when you know you have nothing to contribute.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    More like a Staff Augmentation company rather than a consultancy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior SME
    Current Employee - Senior SME

    I have been working at Amdocs

    Pros

    The compensation is comparable and you'll really stand out if you do your job because most people don't.

    Cons

    Management does not appreciate your work and will make you stay up all night to to do a "really important" task. Amdocs gives you a good idea of what NOT to do on a project. There are a few good managers that will really help you with your career but most do not care at all so at the end of the day, it doesn't matter.

    Advice to ManagementAdvice

    Treat your employees with respect and judge their work based on what they've done and not how much time they spent doing it. Get to know your employees and understand their interests and skill set so they will be utilized to their full potential.

    Doesn't Recommend
    No opinion of CEO
  7.  

    No respect for life outside work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Amdocs

    Pros

    Good pay, especially for the area.

    Decent amount of freedom on job.

    Cons

    Long hours. Ridiculous at times.
    Poor training
    On call even when not in rotation
    Lack of Americans working there, significant culture difference

    Advice to ManagementAdvice

    Work life balance must mean something

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    amdocs experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    Job Security Is Good,People are friendly

    Cons

    promotes favouritism, doesnt care about old employees,very low salaries,onsite only for the one who resigned or those who are favourite ,no learning

    Advice to ManagementAdvice

    Please dont trust Indian Management ,its better when all the things was controlled by Israelis management

  9.  

    Lack of structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant in Atlanta, GA (US)
    Former Employee - Senior Consultant in Atlanta, GA (US)

    I worked at Amdocs full-time

    Pros

    There are some great platforms which the company has acquired.

    Cons

    Lack of Structure and leadership direction.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    There is two ways to work on Amdocs , Crazy hours trying to push some project to production and looking for work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Testing Engineer in São Carlos, São Paulo (Brazil)
    Current Employee - Senior Testing Engineer in São Carlos, São Paulo (Brazil)

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    No office politics and freedom to work the way you want.

    Cons

    No personal life , training on the job and you need to work on the right project to get promotions

    Advice to ManagementAdvice

    No real opportunities on international realocation

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    No High Hopes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Subject Matter Expert in Pune (India)
    Current Employee - Subject Matter Expert in Pune (India)

    I have been working at Amdocs full-time (more than an year)

    Pros

    If you are lucky enough you will get good team to work with. Working environment is good. Lot of training sessions. Job Flexibility.

    Cons

    No sure and definite proper growth. Company can show you the doors when ever they want. Increments are very low and at times nill if you are a avg performer and just too concerned with your work and not goofing around with managers or directors. This will give you an insight.

    Advice to ManagementAdvice

    Management is just for name sake. They need to focus more on employees than on processes. management cant accept a change even if they agree that its good. Too main stream.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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