Amdocs

  www.amdocs.com
  www.amdocs.com

Amdocs Reviews

Updated 17 December, 2014
Updated 17 December, 2014
1,180 Reviews
3.3
1,180 Reviews
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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
371 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 89 reviews)

  • Work culture is cool and good onsite opportunities but in specific projects (in 117 reviews)


Cons
  • In some projects the work life balance is too bad while in others it is too good (in 153 reviews)

  • Management seems proud that there is no work life balance (in 40 reviews)

More Highlights

154 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    A company that offers 2 weeks holiday to every hire regardless of experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ottawa, ON
    Current Employee - Anonymous Employee in Ottawa, ON

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    The compensation and bonus plan are well funded, and employees are taken care of well on a daily basis with a refreshment program that provides food and beverages. Contribution matching on RRSPs is a good thing, and also well funded.

    Because other provinces have more holidays given for various observances in Ontario we get two floater holidays.

    Cons

    Since we were purchased by Amdocs our benefits plan is terrible, and we don't even have an option to top it up. There is no employee stock purchase plan.

    The company offers any new employee, even for filling senior positions, two weeks holidays, this is just absurd and means that new employees are often of very low calibre.

    Advice to ManagementAdvice

    Offer more than 2 weeks and you may attract better talent, cut the red tape and bureaucracy, for such a far reaching company with so many physical sites there needs to be a much more decentralized set of processes.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Miss the place , but not the work....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Subject Matter Expert in Montreal, QC
    Former Employee - Senior Subject Matter Expert in Montreal, QC

    I worked at Amdocs full-time (more than 5 years)

    Pros

    Excellent for those who gets an opportunity at a very early stage of their career (within 2-3 yrs of college passout).
    Gets to learn a lot of things technically and also professionally.
    Interactions with teams across the North American continent adding to your knowledge base.
    Good to work for 4-5 yrs..
    If you don't care about your career and just want to earn money, then this place is for you.

    Cons

    - No respect or acknowledgement for the good work contributed. Only appreciated when you leave the company.
    - Bad management.
    - Almost no salary increments.
    - Learning curve reduces as you work more and more. You continue to fix the same issues every month, every release , every year.
    - You continue to grow physically and mentally ...but never professionally as the growth opportunity is ZERO (Most of the existing programmers are close to 10 yrs in the same position and are close to 40).
    - No Promotions. Any vacancies are filled by hiring from outside.
    - You reach a saturation point where you don't know what you are really good at in a global scenario.
    - By continuing to work this way, you will reach a stage where you are not qualified to be a manager (since the only thing you will learn is how to fix the issues) and continue to be a programmer at 35.
    - You can never compete with anyone outside Amdocs, because you don't know anything else.

    Advice to ManagementAdvice

    Listen to the needs of your developers.
    Give them an opportunity to grow

    Positive Outlook
  3.  

    Not a place I would recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Montreal, QC
    Former Employee - Anonymous Employee in Montreal, QC

    I worked at Amdocs

    Pros

    Money is the only reason to work for Amdocs

    Cons

    Long work hours,
    disrespectful managers,
    outdated technologies and software
    no opportunity to grow
    military approach

    Advice to ManagementAdvice

    Show a little care for your employees, not only once a year, when you distribute hot dogs
    Use advanced technologies

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    IF have other choices, do not come to Amdocs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior SME in Montreal, QC
    Current Employee - Senior SME in Montreal, QC

    I have been working at Amdocs

    Pros

    Good compensation (for some) if you are lucky (belong to the right group).
    Good to have on CV.

    Cons

    Not creative environment. Incompetent management. Top-down micromanagement. Not fair promotions.

    Advice to ManagementAdvice

    Your employees are often very smart (and initally very motivated). Do not kill the talent; step away when you know you have nothing to contribute.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    More like a Staff Augmentation company rather than a consultancy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior SME
    Current Employee - Senior SME

    I have been working at Amdocs

    Pros

    The compensation is comparable and you'll really stand out if you do your job because most people don't.

    Cons

    Management does not appreciate your work and will make you stay up all night to to do a "really important" task. Amdocs gives you a good idea of what NOT to do on a project. There are a few good managers that will really help you with your career but most do not care at all so at the end of the day, it doesn't matter.

    Advice to ManagementAdvice

    Treat your employees with respect and judge their work based on what they've done and not how much time they spent doing it. Get to know your employees and understand their interests and skill set so they will be utilized to their full potential.

    Doesn't Recommend
    No opinion of CEO
  7.  

    A company that only cares about making money, even on the backs of its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Specialist in Tel Aviv-Yafo (Israel)
    Current Employee - IT Specialist in Tel Aviv-Yafo (Israel)

    I have been working at Amdocs full-time (more than 5 years)

    Pros

    Good place to start from, if you lack experience. Excellent catering.

    Cons

    Too expensive car costs, low salaries, social terms keeps getting worse every year. The company simply tries to do whatever they can in order to increase the quarterly revenue, even if this means reducing bonuses, firing employees, reducing the yearly KM allowance and so on...

    Advice to ManagementAdvice

    Don't forget that eventually a company is based on its employees. A satisfied employee is a productive employee.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    yummy food
    food yummay
    nothing is good other then then free unlimited fruits
    free movie coupons
    thrice a month party in some branded restraunt, awsome for drinkers nd smokers

    Cons

    nothing to learn
    you will slowly forget ur existing skills
    teams have very poor technical knowldge
    third class work, like bounce and rebounce server, add a item in drop down in jsp
    no learning

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    bad company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Testing Engineer in São Carlos, São Paulo (Brazil)
    Current Employee - Senior Testing Engineer in São Carlos, São Paulo (Brazil)

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    learning and you learn real life management

    Cons

    no work life balance no compensation no personal growth

    Advice to ManagementAdvice

    they dont know how to take care of a project without any crises

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Corporate gobbdyegood with lots of newspeak

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Raanana (Israel)
    Former Employee - Anonymous Employee in Raanana (Israel)

    I worked at Amdocs as a contractor (less than an year)

    Pros

    Global company
    Professional procedures and planning
    One of the few Israeli tech companies that is business oriented rather than technical oriented

    Cons

    While Amdocs may once have been an innovative company today they are more concerned about their perception rather than moving forward. They have an innovation department that is not up-to-date with the latest trends and technologies in business and technology innovation, which is siloed away from R&D and the corporate strategy. Some great things going on in other departments but it's not spreading through the organization. Lots of large silos and little cross-breeding between departments.

    Because they are so big they won't move and aren't interested in exposure to smaller companies or startups or methodologies that today are taught at the leading business schools (Lean Startup, Kanban, Agile) but weren't popular a decade ago. As a large company, they are only looking for big changes whereas moving smaller may not have impact over each quarter but will help keep them moving forward. They look at failing companies like IBM and Comverse for inspiration.

    Advice to ManagementAdvice

    Begin to innovate
    Bring in fresh blood (including people with start-up experience). Very hard for young people to get hired.
    Understand many of your existing employees are resistant to change.
    Expose employees (from all departments) to more fresh ideas

    A large company can grow for a while but once the telecom industry disrupts, Amdocs is doomed. It'll be around in 3 years but what about the next 30?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Company Culture is not Friendly, Upper Management is Apathetic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior SME in Dallas, TX (US)
    Current Employee - Senior SME in Dallas, TX (US)

    I have been working at Amdocs full-time (more than 5 years)

    Pros

    Start Pay is Average
    Benefits are Average
    Facility varies but generally actual company facilities are nice, well kept and coffee, tea, and various snacks are available regularly

    Cons

    Unofficial culture of we do not care how it gets done as long as it gets done which allows for incompetent and lazy workers to be carried by others.
    Bonuses and raises are not frequent and generally not much
    Promotions are even harder to come by and aren't always based on the best possible applicant, nepotism, nationalism and favoritism are rampant
    Work life balance in the project I work in is across the board unreasonable
    Upper management does not back their people and often makes decisions to their teams detriment they are apathetic and very quick to tell their people just how replaceable they are
    No friendliness towards coworkers no sense of community at all, often people will segregate themselves according to country/region of origin. People will not engage with you unless you are on their team or they wish to join your team.\\
    Evaluation system is an absolute Joke

    Advice to ManagementAdvice

    When new Understand the processes before making major changes to them as not doing so can have unintended consequences
    Appreciate a good employee and reward people based on merit

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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