Amdocs Reviews

Updated 14 August, 2014
Updated 14 August, 2014
1,059 Reviews

3.3
1,059 Reviews
Rating Trends

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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
320 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 66 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 97 reviews)


Cons
  • work life balance; employees are encouraged to work many extra hours and weekends (in 137 reviews)

  • Management seems proud that there is no work life balance (in 37 reviews)

More Highlights

139 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    A company that offers 2 weeks holiday to every hire regardless of experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Ottawa, ON
    Current Employee - Anonymous Employee in Ottawa, ON

    I have been working at Amdocs full-time for more than 3 years

    Pros

    The compensation and bonus plan are well funded, and employees are taken care of well on a daily basis with a refreshment program that provides food and beverages. Contribution matching on RRSPs is a good thing, and also well funded.

    Because other provinces have more holidays given for various observances in Ontario we get two floater holidays.

    Cons

    Since we were purchased by Amdocs our benefits plan is terrible, and we don't even have an option to top it up. There is no employee stock purchase plan.

    The company offers any new employee, even for filling senior positions, two weeks holidays, this is just absurd and means that new employees are often of very low calibre.

    Advice to ManagementAdvice

    Offer more than 2 weeks and you may attract better talent, cut the red tape and bureaucracy, for such a far reaching company with so many physical sites there needs to be a much more decentralized set of processes.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Miss the place , but not the work....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Subject Matter Expert  in  Montreal, QC
    Former Employee - Senior Subject Matter Expert in Montreal, QC

    I worked at Amdocs full-time for more than 5 years

    Pros

    Excellent for those who gets an opportunity at a very early stage of their career (within 2-3 yrs of college passout).
    Gets to learn a lot of things technically and also professionally.
    Interactions with teams across the North American continent adding to your knowledge base.
    Good to work for 4-5 yrs..
    If you don't care about your career and just want to earn money, then this place is for you.

    Cons

    - No respect or acknowledgement for the good work contributed. Only appreciated when you leave the company.
    - Bad management.
    - Almost no salary increments.
    - Learning curve reduces as you work more and more. You continue to fix the same issues every month, every release , every year.
    - You continue to grow physically and mentally ...but never professionally as the growth opportunity is ZERO (Most of the existing programmers are close to 10 yrs in the same position and are close to 40).
    - No Promotions. Any vacancies are filled by hiring from outside.
    - You reach a saturation point where you don't know what you are really good at in a global scenario.
    - By continuing to work this way, you will reach a stage where you are not qualified to be a manager (since the only thing you will learn is how to fix the issues) and continue to be a programmer at 35.
    - You can never compete with anyone outside Amdocs, because you don't know anything else.

    Advice to ManagementAdvice

    Listen to the needs of your developers.
    Give them an opportunity to grow

    Positive Outlook
  3.  

    Not a place I would recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Montreal, QC
    Former Employee - Anonymous Employee in Montreal, QC

    I worked at Amdocs

    Pros

    Money is the only reason to work for Amdocs

    Cons

    Long work hours,
    disrespectful managers,
    outdated technologies and software
    no opportunity to grow
    military approach

    Advice to ManagementAdvice

    Show a little care for your employees, not only once a year, when you distribute hot dogs
    Use advanced technologies

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    IF have other choices, do not come to Amdocs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior SME  in  Montreal, QC
    Current Employee - Senior SME in Montreal, QC

    I have been working at Amdocs

    Pros

    Good compensation (for some) if you are lucky (belong to the right group).
    Good to have on CV.

    Cons

    Not creative environment. Incompetent management. Top-down micromanagement. Not fair promotions.

    Advice to ManagementAdvice

    Your employees are often very smart (and initally very motivated). Do not kill the talent; step away when you know you have nothing to contribute.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    More like a Staff Augmentation company rather than a consultancy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior SME
    Current Employee - Senior SME

    I have been working at Amdocs

    Pros

    The compensation is comparable and you'll really stand out if you do your job because most people don't.

    Cons

    Management does not appreciate your work and will make you stay up all night to to do a "really important" task. Amdocs gives you a good idea of what NOT to do on a project. There are a few good managers that will really help you with your career but most do not care at all so at the end of the day, it doesn't matter.

    Advice to ManagementAdvice

    Treat your employees with respect and judge their work based on what they've done and not how much time they spent doing it. Get to know your employees and understand their interests and skill set so they will be utilized to their full potential.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Customer/Data Support,Liaison, FTP, Tandem, Tbol, Unix, MS Office, Research

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Applications Support  in  El Dorado Hills, CA (US)
    Former Employee - Senior Applications Support in El Dorado Hills, CA (US)

    I worked at Amdocs full-time for more than 3 years

    Pros

    Benefits, Location, Breakfast, Some co-workers, parking, breaks, showers, not many other pros to consider discussing after Amdocs take over in 2005

    Cons

    Management, Cliques within co-workers, no perks, no raises, Cultural differences, off-shore bungles, no cross-training, no training

    Advice to ManagementAdvice

    Speak/Learn English, Listen to tenured associates

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Good for people who can remind senior management about their existence frequently

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSME  in  Pune (India)
    Current Employee - SSME in Pune (India)

    I have been working at Amdocs full-time for more than 5 years

    Pros

    Its a so called product development company
    Products are very complex
    Good for developers

    Cons

    Bad for QA professionals
    No work life balance
    employees are treated as machine e.g 1hr= 20 deliverables

    Advice to ManagementAdvice

    Grow in different areas where world is growing

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Its just okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Development Group Leader  in  Saint Louis, MO (US)
    Current Employee - Development Group Leader in Saint Louis, MO (US)

    I have been working at Amdocs full-time for more than 5 years

    Pros

    work-life balance is great.
    can work from home.
    compensation is good.

    Cons

    there are cuts every year so every year i'm afraid of losing my job.
    management are all yes men - they don't challenge leadership at all and in turn policy changes are put in place that hinder rather than help.
    no room for growth

    Advice to ManagementAdvice

    Upper management needs to be more in-tune with what's really going on. Policies and changes they put in place they try to make one size fits all and it doesn't.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Come if you have no choice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Subject Matter Expert  in  Pune (India)
    Current Employee - Senior Subject Matter Expert in Pune (India)

    I have been working at Amdocs full-time for more than a year

    Pros

    Short term frequent Onsite opportunities

    Cons

    Proprietary tools and no technical learning

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Don't work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Lake Saint Louis, MO (US)
    Current Employee - Director in Lake Saint Louis, MO (US)

    I have been working at Amdocs full-time for more than 3 years

    Pros

    Pay on time, don't micro-manage, supportive lower level management. Great team building events

    Cons

    Don't keep promises. Will exploit your creativity. Politics

    Advice to ManagementAdvice

    Get a view of the world from the ground up, not from lofty towers down.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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