Amdocs

  www.amdocs.com
  www.amdocs.com

Amdocs Reviews

Updated 11 December, 2014
Updated 11 December, 2014
1,179 Reviews
3.3
1,179 Reviews
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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
371 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 89 reviews)

  • Work culture is cool and good onsite opportunities but in specific projects (in 117 reviews)


Cons
  • In some projects the work life balance is too bad while in others it is too good (in 153 reviews)

  • Management seems proud that there is no work life balance (in 40 reviews)

More Highlights

75 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Amdocs is the black stain on my impeccable professional career! Stay far far far away from this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Manager (Level 5)
    Former Employee - Senior Manager (Level 5)

    I worked at Amdocs

    Pros

    - Amdocs is very flexible with wherever you want to reside in the world.
    - Amdocs is open to flex hours and remote work (from home).
    - Amdocs pays good starting salaries (but this is a smoke screen --- see my comments in the "downsides" section)
    - Amdocs has morning breakfast, coffee & tea, soda pops, etc. (in my office location at least)

    Cons

    - Like many of the previous posters have already said, Amdocs will lay you off or push you out, once they have maxed out your services.
    - They give higher starting salaries and bonuses (just to entice people to accept their offers), but soon you will realize that this this just a smoke screen.
    - Their employer exodus rate (ie: firings, lay-offs, pushed to leave, etc.) is as high as 80%, a number that is extremely high among the high-tech vertical .
    - There is a severe disconnect between management and service level staff, and even moreso between the headquarters in Israel and the North American units.
    - When it comes to promotion, raises and other incentives, sad to say (and others have here have also said), if you're not: (i) - Jewish; or (ii) - Israeli, you're outta luck.
    - If you have to work here, do what I did --- gain experience, the key telco knowledge, and leave ASAP before things get worse in that "toxic environment". I'm a Fortune 100 doing M&A work now, and life is much better, plus, I am not only paid better, but am also treated with respect and my work product is recognized.

    Advice to ManagementAdvice

    - Enable more transparency.
    - Be fully upfront with the employees that you hire as to what short-term and long-range expectations you have for them.
    - Don't offer deceitful, specious and dubious promises (to employees) that will never come to fruition.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Nightmare of lifetime

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SSME in Pune (India)
    Former Employee - SSME in Pune (India)

    I worked at Amdocs full-time (more than an year)

    Pros

    Free snacks, subsidized lunch coupons

    Cons

    -No good work. You need to be very lucky to be in a good development project. Most other projects are support/maintenance only.

    -No job security at all. I know a dozen people who got fired from Amdocs. Most pf them for no good reason. One person familiar to me was let go as soon as he got married. Poor guy was devastated.

    -No skill development during my 2 yrs of tenure here. Certainly not a place for technology enthusiast.

    -So much office politics. You need to be manager's special to get hike/growth/travel etc.

    Advice to ManagementAdvice

    You cant wake up someone who is pretending to sleep.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Bad Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Pros

    Nothing Pro in Amdocs but free fruits once in a week, usually in Friday. Good for one who likes politics rather than performing job.

    Cons

    Guessable : never ending problems, restart apps is long term solution, long delivery of patch, always ask for money with CR. It's like Indian family only company.

    Advice to ManagementAdvice

    Be less in playing politics, less talking and do more job than just talkactive.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Only one word: Worst!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Tokyo (Japan)
    Current Employee - Project Manager in Tokyo (Japan)

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    If you want to become a zombie or slave, you are most welcome to work here!

    Cons

    Very poor management, ping-pong-ing issues and get used to only blame its workers for whatever reason, no matter how ridiculous it can be. For them, top management always right! No long term clear action to achieve a target, messy timeline for projects.

    Advice to ManagementAdvice

    Stop being arrogant and ignorant. Go down to the operation level and see for yourself what is happening, not depends solely on reports and statistics. Numbers always do not reflects actual situation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Not a place for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Melbourne (Australia)
    Former Employee - Consultant in Melbourne (Australia)

    I worked at Amdocs full-time (more than an year)

    Pros

    - Truly an international organisation with design in Israel, development and testing in India and client sites across the world.
    - Great place to learn about telecommunications industry and leading products used by the heavy weights in the industry
    - Great peers

    Cons

    - Low pay and long hours
    - Training was limited unless you were lucky and the client wanted someone with a specific skillset and no one was around and you happened to put your hand up to do it.
    - Dismal bonuses

    Advice to ManagementAdvice

    When you see an attrition rate so high, you should take note and wonder why...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Very slow growth in company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    The company have really great culture to work in. They take care of your basic needs in office.

    Cons

    Manager are still in mode of being a developer . Due to which they end up performing technical stuff and lose on managing people and their expectation.
    Ultimately resulting poor performance by people.
    This is is no more a product base company

    Advice to ManagementAdvice

    We need need managers not micro managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Very dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer in Dallas, TX (US)
    Current Employee - Programmer in Dallas, TX (US)

    I have been working at Amdocs full-time (more than 8 years)

    Pros

    Stable company, many branches in the USA

    Cons

    You are a small screw
    Need to be from Russia to get promoted
    Appreciate employees who seems like working and not really working
    10 managers over 1 resource

    Advice to ManagementAdvice

    Look better who really contribute to the company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    One of the worst companies I worked for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs as a contractor

    Pros

    The work is high-tech and fascinating. Some great colleagues too. Fascinating locations worldwide.

    Cons

    I found the management arrogant and aloof. This resulted in a poor relationship with the customer as well as with suppliers.

    Advice to ManagementAdvice

    Bring in managers who show respect to people.

    Doesn't Recommend
  10.  

    Worse company i have worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSME in Gurgaon, Haryana (India)
    Current Employee - SSME in Gurgaon, Haryana (India)

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    onsite on the cost of technical expertise

    Cons

    bad bad management, worst culture, worst managers, worst HR, politics everywhere, lack of knowledgeable people, no learning, zero technical expertise, good performance is never appreciated, low salaries, worse industry hikes, buttering is the only criteria for anything good that will happen to you.

    Advice to ManagementAdvice

    remove old managers who gives no good input, take high salary and do politics.
    follow policies and not politics.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Horrible, worst period of my life

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Pros

    If you want the company to hire you and forget you exist

    Cons

    Benefits does not worth working for, management with ego, sucks life out of you

    Advice to ManagementAdvice

    Invest in employees then invest more

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