Amdocs Reviews

Updated 12 August, 2014
Updated 12 August, 2014
1,060 Reviews

3.3
1,060 Reviews
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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
321 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 66 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 97 reviews)


Cons
  • work life balance; employees are encouraged to work many extra hours and weekends (in 137 reviews)

  • Management seems proud that there is no work life balance (in 37 reviews)

More Highlights

69 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Amdocs is the black stain on my impeccable professional career! Stay far far far away from this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Manager (Level 5)
    Former Employee - Senior Manager (Level 5)

    I worked at Amdocs

    Pros

    - Amdocs is very flexible with wherever you want to reside in the world.
    - Amdocs is open to flex hours and remote work (from home).
    - Amdocs pays good starting salaries (but this is a smoke screen --- see my comments in the "downsides" section)
    - Amdocs has morning breakfast, coffee & tea, soda pops, etc. (in my office location at least)

    Cons

    - Like many of the previous posters have already said, Amdocs will lay you off or push you out, once they have maxed out your services.
    - They give higher starting salaries and bonuses (just to entice people to accept their offers), but soon you will realize that this this just a smoke screen.
    - Their employer exodus rate (ie: firings, lay-offs, pushed to leave, etc.) is as high as 80%, a number that is extremely high among the high-tech vertical .
    - There is a severe disconnect between management and service level staff, and even moreso between the headquarters in Israel and the North American units.
    - When it comes to promotion, raises and other incentives, sad to say (and others have here have also said), if you're not: (i) - Jewish; or (ii) - Israeli, you're outta luck.
    - If you have to work here, do what I did --- gain experience, the key telco knowledge, and leave ASAP before things get worse in that "toxic environment". I'm a Fortune 100 doing M&A work now, and life is much better, plus, I am not only paid better, but am also treated with respect and my work product is recognized.

    Advice to ManagementAdvice

    - Enable more transparency.
    - Be fully upfront with the employees that you hire as to what short-term and long-range expectations you have for them.
    - Don't offer deceitful, specious and dubious promises (to employees) that will never come to fruition.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    One of the worst companies I worked for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs as a contractor

    Pros

    The work is high-tech and fascinating. Some great colleagues too. Fascinating locations worldwide.

    Cons

    I found the management arrogant and aloof. This resulted in a poor relationship with the customer as well as with suppliers.

    Advice to ManagementAdvice

    Bring in managers who show respect to people.

    Doesn't Recommend
  3.  

    Worse company i have worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSME  in  Gurgaon, Haryana (India)
    Current Employee - SSME in Gurgaon, Haryana (India)

    I have been working at Amdocs full-time for more than 3 years

    Pros

    onsite on the cost of technical expertise

    Cons

    bad bad management, worst culture, worst managers, worst HR, politics everywhere, lack of knowledgeable people, no learning, zero technical expertise, good performance is never appreciated, low salaries, worse industry hikes, buttering is the only criteria for anything good that will happen to you.

    Advice to ManagementAdvice

    remove old managers who gives no good input, take high salary and do politics.
    follow policies and not politics.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Horrible, worst period of my life

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Pros

    If you want the company to hire you and forget you exist

    Cons

    Benefits does not worth working for, management with ego, sucks life out of you

    Advice to ManagementAdvice

    Invest in employees then invest more

  6.  

    Don't walk, run away from this place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Storage-software Development Expert  in  Champaign, IL (US)
    Former Employee - Storage-software Development Expert in Champaign, IL (US)

    I worked at Amdocs full-time for more than 5 years

    Pros

    The only thing going for this place is the salary. They pay high salary for the area, which traps you if you live accordingly.

    Cons

    Office politics run rampant, even to the detriment of the product they put out. Programming is shoddy, with clients having to be repaid thousands and thousands of dollars due to poor implementation, and then patches are applied that end up breaking other things. More work is piled on, and they do not hire appropriately. They have cycles where they have to let people go, and artificially select candidates to place at the bottom of the bell curve to get rid of, then five months later realize they need to replenish because they THINK they have a new client coming on. BEWARE - they will hire you then the contract will fall through because the account execs are IDIOTS - and they will just tell you to leave with no feelings. Corporate used to send out employee satisfaction surveys, and they were so bad that have meetings were started on how to approve morale, then they decided it was just easier to get rid of the people who complained the loudest. Upper management is incompetent, and tries to micro-manage because they think the problem is the people, when in fact the process structure in Champaign stinks. People are given work with little preparation, and as for training - you better be prepared to learn it yourself somehow, because there is none. I blame corporate centers in Israel and St. Louis for looking with a blind eye toward a group of overall miserable people.

    Advice to ManagementAdvice

    Stop letting people from India take all the leadership positions. They have no idea how to relate to White Americans, and have no management nor people skills. As to the senior management team, they all need to be replaced. Most rose to the level of their incompetence, as the old adage goes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Worst Company if you want to work with Human Beings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Subject Matter Expert  in  Gurgaon, Haryana (India)
    Former Employee - Senior Subject Matter Expert in Gurgaon, Haryana (India)

    I worked at Amdocs full-time for less than a year

    Pros

    I wish i had ONE...
    NOthing to brag abt worst management worst leads,worst HR.

    Cons

    Leads provide No Guidance(not their fault,THEY THEMSELF know nothing)
    You have to give interviews even after joining the company.
    Worst Company for freshers
    WOrk not at all challenging...
    HR people dont listen and JUST ARE THE PUPPETS OF MANAGERS.

    Advice to ManagementAdvice

    Please try to become a company before trying to become a wonderful company..
    HAD A NIGHT MARE THERE............

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    What a Joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Software Engineer  in  Omaha, NE (US)
    Former Employee - IT Software Engineer in Omaha, NE (US)

    I worked at Amdocs full-time for more than 10 years

    Pros

    If you're an American, you're good for maybe 3 months, then they move your job to India or Israel. This company got the IT contract of my past employer a couple of years ago and promised job safety. Instead, I got stuck training someone in Pumba, India in middle of the night for 6 weeks (didn't speak English). This company is a typical example of how our country is going downhill bigtime. I had a safe job with a telecommunications co. for years only to lose it to overseas. Unreal....

    Cons

    see above if you are even worried about where this country is going

    Advice to ManagementAdvice

    quit outsourcing......ruining Americans lives

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Very Bad Company now-a-days.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SSME  in  Pune (India)
    Former Employee - SSME in Pune (India)

    I worked at Amdocs full-time for more than a year

    Pros

    Flexible timings,WFH facilities,Free Snacks,Nice office decoration,Friendly team members

    Cons

    Heavy politics. If you dont have a project you are gone.No bench to accommodate resources till a new project comes.No process in anything be it technical or managerial processes.Manager's ratings are final,no facility to raise your concerns against ratings.A totally hypocrite company wherein they will do 1000 rounds of skip leveels,1-o-1 blabla but would never act on the concerns made.

    Advice to ManagementAdvice

    Improve the situation else you will be short of talents very soon.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 3 people found this helpful  

    In hindsight... horrible!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs full-time for more than 5 years

    Pros

    Still some of the most talented people I've ever worked with.

    Cons

    I have been able to overcome the years of brainwashing. The worst part involved the infamous lack of work/life balance. Many reviews revolved around the horrendous career paths, but when just about everyone is working 80 hour weeks, it's difficult to differentiate yourself unless you have an Israeli last name, which still does not guarantee a promotion. Also mentioned is the stagnant technology, which will hinder your chances of finding a position outside of the telco space.

    Advice to ManagementAdvice

    Upper management would not deem this site worthy to even acknowledge. To my former coworkers, I urge you to get out and really look for a company you won't be a slave to. To those considering accepting job offers, think twice unless you're desperate.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Amdocs Widow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant
    Former Employee - Consultant

    I worked at Amdocs full-time for more than 8 years

    Pros

    They hire highly qualified candidates.

    Cons

    They do not reward based on merit. Those of us whose spouses work for Amdocs are known as "Amdocs Widows" for a reason. There is absolutely no concern for work/family balance.

    Advice to ManagementAdvice

    When you hire an employee, you are also involving the family. Stop hoarding the employees' time and energy and causing their families to deteriorate as a result.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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