Amdocs

  www.amdocs.com
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Amdocs Reviews

Updated Jul 21, 2014
All Employees Current Employees Only

3.3 1,007 reviews

83% Approve of the CEO

Amdocs President, CEO, and Director Eli Gelman

Eli Gelman

(299 ratings)

69% of employees recommend this company to a friend

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs(in 63 reviews)

  • The work culture here is awesome, I never felt any type of pressure(in 94 reviews)


Cons
  • work life balance; employees are encouraged to work many extra hours and weekends(in 137 reviews)

  • Management seems proud that there is no work life balance(in 37 reviews)

67 Employee Reviews Back to all reviews
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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Amdocs is the black stain on my impeccable professional career! Stay far far far away from this company.

    Senior Manager (Level 5) (Former Employee)

    Pros- Amdocs is very flexible with wherever you want to reside in the world.
    - Amdocs is open to flex hours and remote work (from home).
    - Amdocs pays good starting salaries (but this is a smoke screen --- see my comments in the "downsides" section)
    - Amdocs has morning breakfast, coffee & tea, soda pops, etc. (in my office location at least)

    Cons- Like many of the previous posters have already said, Amdocs will lay you off or push you out, once they have maxed out your services.
    - They give higher starting salaries and bonuses (just to entice people to accept their offers), but soon you will realize that this this just a smoke screen.
    - Their employer exodus rate (ie: firings, lay-offs, pushed to leave, etc.) is as high as 80%, a number that is extremely high among the high-tech vertical .
    - There is a severe disconnect between management and service level staff, and even moreso between the headquarters in Israel and the North American units.
    - When it comes to promotion, raises and other incentives, sad to say (and others have here have also said), if you're not: (i) - Jewish; or (ii) - Israeli, you're outta luck.
    - If you have to work here, do what I did --- gain experience, the key telco knowledge, and leave ASAP before things get worse in that "toxic environment". I'm a Fortune 100 doing M&A work now, and life is much better, plus, I am not only paid better, but am also treated with respect and my work product is recognized.

    Advice to Senior Management- Enable more transparency.
    - Be fully upfront with the employees that you hire as to what short-term and long-range expectations you have for them.
    - Don't offer deceitful, specious and dubious promises (to employees) that will never come to fruition.

    No, I would not recommend this company to a friend

     

    Horrible, worst period of my life

    Anonymous Employee (Former Employee)

    ProsIf you want the company to hire you and forget you exist

    ConsBenefits does not worth working for, management with ego, sucks life out of you

    Advice to Senior ManagementInvest in employees then invest more

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Don't walk, run away from this place.

    Storage-software Development Expert (Former Employee) Champaign, IL (US)

    ProsThe only thing going for this place is the salary. They pay high salary for the area, which traps you if you live accordingly.

    ConsOffice politics run rampant, even to the detriment of the product they put out. Programming is shoddy, with clients having to be repaid thousands and thousands of dollars due to poor implementation, and then patches are applied that end up breaking other things. More work is piled on, and they do not hire appropriately. They have cycles where they have to let people go, and artificially select candidates to place at the bottom of the bell curve to get rid of, then five months later realize they need to replenish because they THINK they have a new client coming on. BEWARE - they will hire you then the contract will fall through because the account execs are IDIOTS - and they will just tell you to leave with no feelings. Corporate used to send out employee satisfaction surveys, and they were so bad that have meetings were started on how to approve morale, then they decided it was just easier to get rid of the people who complained the loudest. Upper management is incompetent, and tries to micro-manage because they think the problem is the people, when in fact the process structure in Champaign stinks. People are given work with little preparation, and as for training - you better be prepared to learn it yourself somehow, because there is none. I blame corporate centers in Israel and St. Louis for looking with a blind eye toward a group of overall miserable people.

    Advice to Senior ManagementStop letting people from India take all the leadership positions. They have no idea how to relate to White Americans, and have no management nor people skills. As to the senior management team, they all need to be replaced. Most rose to the level of their incompetence, as the old adage goes.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Worst Company if you want to work with Human Beings

    Senior Subject Matter Expert (Former Employee) Gurgaon, Haryana (India)

    ProsI wish i had ONE...
    NOthing to brag abt worst management worst leads,worst HR.

    ConsLeads provide No Guidance(not their fault,THEY THEMSELF know nothing)
    You have to give interviews even after joining the company.
    Worst Company for freshers
    WOrk not at all challenging...
    HR people dont listen and JUST ARE THE PUPPETS OF MANAGERS.

    Advice to Senior ManagementPlease try to become a company before trying to become a wonderful company..
    HAD A NIGHT MARE THERE............

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    What a Joke

    IT Software Engineer (Former Employee) Omaha, NE (US)

    ProsIf you're an American, you're good for maybe 3 months, then they move your job to India or Israel. This company got the IT contract of my past employer a couple of years ago and promised job safety. Instead, I got stuck training someone in Pumba, India in middle of the night for 6 weeks (didn't speak English). This company is a typical example of how our country is going downhill bigtime. I had a safe job with a telecommunications co. for years only to lose it to overseas. Unreal....

    Conssee above if you are even worried about where this country is going

    Advice to Senior Managementquit outsourcing......ruining Americans lives

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Very Bad Company now-a-days.

    SSME (Former Employee) Pune (India)

    ProsFlexible timings,WFH facilities,Free Snacks,Nice office decoration,Friendly team members

    ConsHeavy politics. If you dont have a project you are gone.No bench to accommodate resources till a new project comes.No process in anything be it technical or managerial processes.Manager's ratings are final,no facility to raise your concerns against ratings.A totally hypocrite company wherein they will do 1000 rounds of skip leveels,1-o-1 blabla but would never act on the concerns made.

    Advice to Senior ManagementImprove the situation else you will be short of talents very soon.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    In hindsight... horrible!

    Anonymous Employee (Former Employee)

    ProsStill some of the most talented people I've ever worked with.

    ConsI have been able to overcome the years of brainwashing. The worst part involved the infamous lack of work/life balance. Many reviews revolved around the horrendous career paths, but when just about everyone is working 80 hour weeks, it's difficult to differentiate yourself unless you have an Israeli last name, which still does not guarantee a promotion. Also mentioned is the stagnant technology, which will hinder your chances of finding a position outside of the telco space.

    Advice to Senior ManagementUpper management would not deem this site worthy to even acknowledge. To my former coworkers, I urge you to get out and really look for a company you won't be a slave to. To those considering accepting job offers, think twice unless you're desperate.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Amdocs Widow

    Consultant (Former Employee)

    ProsThey hire highly qualified candidates.

    ConsThey do not reward based on merit. Those of us whose spouses work for Amdocs are known as "Amdocs Widows" for a reason. There is absolutely no concern for work/family balance.

    Advice to Senior ManagementWhen you hire an employee, you are also involving the family. Stop hoarding the employees' time and energy and causing their families to deteriorate as a result.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Those who think it a wonderful organisation have not seen the industry

    SSME (Current Employee)

    Pros1) Recognition and financial rewards in projects are exciting (if you manage to get them in a large team).

    I am not able to see much Pros after experiencing work at other companies.

    ConsOverall very less respect for developers.

    1) Very less industry standard technical exposure.
    2) 0% respect for work life balance. If you don't work for stretched hours then you might get poor rating in evaluation.
    3) Very less flexibility in switching technologies. All depends on luck when you were first allocated the project.
    4) Continuity of job is very uncertain. I have seen many intelligent people were given poor rating and were asked to leave (victims of office politics). Now they are in superb companies like Amazon, Walmart, Redbus, etc
     5) Onsite opportunity is history now. There are sites but travel department is not friendly. People deny going abroad these days.

    Advice to Senior ManagementRead the cons and try to improve it (although i have very less faith :) )

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Bad Managers

    Group Lead (Current Employee) Pune (India)

    ProsAmdocs is good company as this is world leader in telcom billing. Working here, if lucky and get good exposure then it's a learning for you and specially if you are capable to make yourself free from the 95% garbage work (no learning/monotonous repetitive work not giving any broad picture) which happens to be a lot here.

    Onsite opportunities with conditions:- it depends on ur luck to get the onsite opportuniy some get in 1 year some don't get in 10 years even following dedicatedly.

    Cons1. very bad management.
    2. very poor indian style planning. the management includes weekends in their plan in all projects.
    3. Even though you will propose managers that I would work 3 hours extra per day, 5 Days please make my weeked free. they simply reject as due to poor indian management brain.
    They are very greedy and always want more, doesn't matter how much you give them. As a result resource in project goes 1 hrs in lunch .5 hrs in Tea, 1 hours in pantry and 10 minutes walk from the 12 hr they report too. That's mandatory as anyway even you seriously work and give more in weekdays they are going to ask you to work in weekends without a single penny extra.
    4. mangers don't have to work excpet chasing and calling employees day night.
    5. very poor apprisal system. technically strong and weak people get same salary hike as a result every year technically strong people leave.
    6. lot of buttering and favorism.

    Advice to Senior ManagementThe only problem is ass hole managers. The managers in India are not worth their posts. They like buttering and persons who just says yes yes and does nothing. They are moron and smotionally fool. As a result technically strong people who are responsible for the project success eaither get the same salary than a non effective team mates or get even some time lesser. I think they don't know the meaning and importance of the appraisal. I want to ask Insraelee management please fire some managers from India, specially from top.

    No, I would not recommend this company to a friend

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