Amazon.com Reviews

Updated 11 September, 2014
Updated 11 September, 2014
3,485 Reviews
3.3
3,485 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,415 Ratings

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development (in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 540 reviews)

  • There is literally no work life balance inside this company (in 125 reviews)

More Highlights

844 Employee Reviews Back to all reviews

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  1.  

    easy work but really boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time

    Pros

    sort center is really easy, no one is on your as unless you don't meet rate, mgr listens but is responsible for too much, very busy

    Cons

    repetitive and boring, not many different things to do. probably 4 different positions in whole warehouse

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good place for interns!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate  in  Hyderābād (India)
    Current Employee - Associate in Hyderābād (India)

    I have been working at Amazon.com as an intern for less than a year

    Pros

    Fun working place.
    Mobility in the organization is high

    Cons

    Work can get tedious sometimes

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    A good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com

    Pros

    No major restrictions in working environment

    Cons

    Long term growth of the employee is nil

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  5.  

    Great company, exciting technology and innovation, but not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Scientist  in  Seattle, WA (US)
    Current Employee - Research Scientist in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than 3 years

    Pros

    There are top notch people in every aspect of computer science and internet business. You can easily find teams with skill sets and expertise you are interested in and you want to learn. Flexible and dynamic organization. Besides technology strength, this company also advocates business senses. Teach you some important stuff for any internet business

    Cons

    Value confrontation therefore causes a lot of churn within team members and among teams. Limited curb and coaching for highly competitive individuals and teams culture. Sometimes this is what higher management want to see.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    It's warehouse work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fulfillment Associate
    Current Employee - Fulfillment Associate

    I have been working at Amazon.com full-time for less than a year

    Pros

    Time off is excellent, with opportunities for leaves of absence, paid time off, and unpaid time off. Pay, for the entry-level warehouse positions, stays about 30% above what area retailers provide, and benefits are good. They include a technical-focused tuition assistance program, company discounts, and stock options.

    In addition, the company has an open-door policy concerning management, and works hard to provide multiple avenues of communication for their employees.

    Cons

    Many jobs are highly repetitive, making injuries possible. You work ten- and twelve-hour shifts, and some placements in the warehouse involve walking 17 or miles, daily, on concrete. Overtime is often mandatory; you will work up to 60 hours a week.

    Expect to be saturated with metrics. In some departments, your every move is tracked, and "time off task," which could simply arise from difficulty finding an item or failing to walk quickly enough, results in disciplinary measures.

    As with anywhere, depending on the department and on your managers, expect to deal with favoritism and unequal expectations.

    Advice to ManagementAdvice

    -- Continue keeping your open-door policy and lanes of communication. They're great.
    -- Hire actual physical therapists to design stretching routines. Current routines are not medically sound.
    -- Create better systems for training new hires, who are currently basically thrown into the fray and expected to swim.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Intelligent, motivated coworkers in a fast-paced environment with constantly-shifting goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer II  in  Seattle, WA (US)
    Current Employee - Software Development Engineer II in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than a year

    Pros

    Your coworkers are generally motivated, capable people. Compensation is reasonable, given cost-of-living in the Seattle area. Lots of good places to eat in South Lake Union.

    Cons

    Emphasis on quantity over quality, in spite of the Amazon Leadership Principles. Engineers are second-class citizens in some divisions where business people rule the roost. Long hours. Lots of internal bureaucracy. Strong case of NIH syndrome. High employee turnover. No company shuttles to the Eastside (Bellevue, Kirkland, Redmond, Issaquah, ...).

    Advice to ManagementAdvice

    Empower engineers to do their jobs well. Do a better job at creating requirements and strategies and sticking to them.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Not like anywhere else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Site Merchandiser  in  Slough, Berkshire, South East England, England (UK)
    Former Employee - Site Merchandiser in Slough, Berkshire, South East England, England (UK)

    I worked at Amazon.com full-time for more than 3 years

    Pros

    If work is the most important thing to you right now, Amazon UK is a good place to do it. Incredibly fast pace of growth means a large amount of varied and interesting projects to take responsibility in with equally driven people. However you'll be expected to juggle this alongside your day-to-day role with no impact on your category deliverables, hence the need to be able to absolutely dedicate yourself to the job if you want to get anywhere and not have a breakdown. You will give up plenty of evenings and weekends if you intend to be there for a few years.

    Promotion can be achieved but you need to be political - identify tools or fixes that will improve most categories, figure out a scalable way to deliver them and start shouting about them. Peer reviews and cross-category influence are key to progression whatever level you're at. True of every company to an extent, but you'll quickly see how Amazon takes that and everything else to the nth degree.

    Cons

    The demanding environment combined with the relative rarity of promotions means that many level 6 and 7 managers are hired from outside the company rather than being promoted from within. The effect of this limits continuity planning and actually attracts some very average managers, because Amazon isn't like most workplaces. If you end up with a one of the poorer managers, you're going to struggle. Make sure you speak to/meet your prospective manager before agreeing to join a category.

    Advice to ManagementAdvice

    You seem to be doing fine so far.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Good experience in general

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer  in  Seattle, WA (US)
    Current Employee - Software Development Engineer in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than a year

    Pros

    Salary is good and get stokcs vests over first 4 years. Very challeging nad will push you to your limits and beyond. But good experience with Amazon. You are empowered ot have a direct impact on customers and hte business.

    Cons

    No work life balance. It might not be the good place if you are planning to stay long. It's a "sink or swim" environment.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    OK experience at Amazon... very unstructured and political environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Seattle, WA (US)
    Current Employee - Director in Seattle, WA (US)

    I have been working at Amazon.com full-time for less than a year

    Pros

    Cool to be part of a growing and young company

    Cons

    Management environment is very difficult. Not a pleasant experience. Experienced managers have very dictatorial style that sucks creativity and fun out of the work experience.

    Advice to ManagementAdvice

    Empower the people that you hire.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Good Company - Good Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Picker  in  Lexington-Fayette, KY (US)
    Former Employee - Picker in Lexington-Fayette, KY (US)

    I worked at Amazon.com full-time for more than a year

    Pros

    Many schedules to work from. Good benfits in monthly profit sharing.

    Cons

    High turnover - managemnt is always in reactive mode. Burn -n- churn management

    Recommends
    Neutral Outlook
    No opinion of CEO

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