Amazon.com Reviews

Updated 24 October, 2014
Updated 24 October, 2014
3,692 Reviews
3.3
3,692 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,533 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 115 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 336 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 605 reviews)

  • There is literally no work life balance inside this company (in 139 reviews)

More Highlights

897 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great place to learn - horrible place to build a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Seattle, WA (US)
    Current Employee - Program Manager in Seattle, WA (US)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Lots of innovation and smart people. Great place to learn about many aspects of the business.

    Cons

    Preference is to hire managers externally vs. promoting from within. The incredibly difficult work-life balance takes high performing employees and burns them out until they have nothing left to give with little to no recognition or compensation. Promotions take a really long time and when transferring within teams there is very little chance to be promoted and starting all over again with a new manager within a lateral move, on a new team can take 1-2 years for promotion. Therefore, don't come to Amazon to build your career unless you're willing to put in a minimum of 3 years before being recognized.

    Advice to ManagementAdvice

    Work on developing. You hire the best so try and keep them and not just by giving them restricted stock units, that's a "dangling carrot" but by truly investing in their development and success. Promote work-life balance so people who have lives outside of work want to stay longer-term.

    Doesn't Recommend
    Neutral Outlook
  2. 2 people found this helpful  

    Lot of learning, not much growth unless you are willing to destroy your personal life time...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Program Manager II in Luxembourg (Luxembourg)
    Current Employee - Technical Program Manager II in Luxembourg (Luxembourg)

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    Cool projects, great learnings. You will have chances to work with lot of teams, work on a lot of data. Really good if you are interested in a career of business analysis.

    Cons

    No work life balance. You got to meet your deadlines, along with lot of ad hoc requests coming from senior managers, making your life crazy sometimes

    Advice to ManagementAdvice

    Treat people like humans. You get millions in shares so you work on weekends, don't force others to work for you on weekends, especially when you don't pay overtimes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Fairly Flat Organization structure with opportunity to grow, but no work life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager II in Seattle, WA (US)
    Current Employee - Program Manager II in Seattle, WA (US)

    I have been working at Amazon.com as a contractor (more than an year)

    Pros

    A flat organization with many opportunities to grow and be visible. However, it's up to you to grow your career. Fast paced with a lot of highly motivated, intelligent, and smart people. There's a definite energetic vibe here as compared to another major corporation in the area. Co-workers are willing to help and provide assistance when needed.

    Cons

    Overworked and underpaid for the amount of work they wring out of people. Forget about work life balance. Too many release cycles piled on top of each other with not enough resources for people to succeed. The company name Amazon seems in line for a Darwinian culture where only the strong survive more than a year or two. Works well in the wild, but they end up losing very valuable people and experience in the end.

    Advice to ManagementAdvice

    Get rid of stack ranking, focus on work life balance or hire more people or pay above market rate for the amount of work expected. Focus on your employees like you focus your customers as part of your "Leadership Principles".

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Amazon gave me my first exposure to working in a truly global MNC with almost all my team based out of Seattle.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer I in Hyderābād (India)
    Former Employee - Software Development Engineer I in Hyderābād (India)

    I worked at Amazon.com full-time (more than an year)

    Pros

    1. Compensation - Amazon pays you adequately
    2. Brand Value - Amazon alumni are going places
    3. Smart people - You are working with some of the brightest.

    Cons

    1. Work-life balance is not proportional to the pay.
    2. Some of the senior management do not recognize your value and consequently the higher attrition rates
    3. High customer satisfaction but low employee satisfaction
    4. Does not have the perks that are there in some of the other tech companies like Google.

    Advice to ManagementAdvice

    Maintain the high hiring bar.
    Please do work towards employee satisfaction and retention.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Learn A Lot and Move On

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Seattle, WA (US)
    Current Employee - Program Manager in Seattle, WA (US)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Great pay (base + bonus + equity)
    Ownership
    Some autonomy

    Cons

    Benefits - what benefits?, Managers who have been in the same group for too long, Home grown systems that aren't scalable or sustainable, HORRIBLE Data management system, Frugality as a principle and excuse = frupidity, no career growth, you have to transfer to a new role at your same level and can only be promoted in your existing role, non-documenting culture, attrition is high (avg tenure is less than 2 years excluding growth)

    Advice to ManagementAdvice

    Invest in your systems, especially data warehouse. Work on your hr culture regarding internal transfer policies. Provide opportunities that allow someone to grow their career other than move groups every year.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7.  

    huge machine, smart and hardworking people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - INSTOCK in London, England (UK)
    Current Employee - INSTOCK in London, England (UK)

    I have been working at Amazon.com as a contractor (less than an year)

    Pros

    people are lovely, willing to teach and bright.
    work is interesting, has a lot of systems that can be helpful, able to work with a lot of data
    work-life balance is quite good and flexible

    Cons

    disorganised, frantic. too busy fighting fires rather than thinking strategically. poor recruiting and onboarding process - little or no contact, very self service, kind of like a big start up still, perks are not great either.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Lots of responsibility and ownership. Lots of hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    You have autonomy and ownership.of your business. Given a lot of responsibility early on.

    Cons

    Can be a lot of churn without enough direction. Feel like u are reinventing the wheel.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Good workers, lacking upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in San Bernardino, CA (US)
    Current Employee - Warehouse Associate in San Bernardino, CA (US)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    They have a good starting hourly wage for young people and the automatic raises are nice as well. It seems lots of the Tier I employees are good workers with good attitudes, definitely made tons of friends here at work. You get the occasional slacker but they tend to not last.

    Your health benefits are low cost and provide great coverage.

    Cons

    Work-life balance is one of this companies downfall, they expect you to drop whatever plans you have in order to work the overtime they call on very short notice. This overtime usually falls in line with holidays (New Years, Easter, Fourth of July, Thanksgiving, and Christmas) so it's hard to spend time with your family during those holidays. Also don't expect to get Black Friday off unless you're willing to use Paid Time Off or Unpaid Time Off.

    Lack of experience in management is another of it's downfalls. They tend to hire managers right out of college, which means these managers lack the experience needed to work with or even discipline workers. Several times I've seen them pawn these assignments off to the Tier 3s because the managers didn't want to get the bad rep. They also don't have the courage to say "no" when a request comes down from their management, even if it means it'll strongly impact the stress and workload on the tier 1s below them.

    Management's focus on numbers and backing other management no matter what is it's final downfall. Above your AM (Area Manager) they tend to focus less on personnel and more on the numbers. This creates a problem if an issue comes up that needs to be go up the chain of command. This includes employees not being trained when they should be simply because management doesn't want to spend the hours to train. This increases the stress and likelihood of mistakes happening because it's always the same people doing the same stressful job day in and day out and on every occasion.

    Advice to ManagementAdvice

    Consider spending the time and money needed to make sure that the stressful jobs are able to be evenly distributed across a greater number of employees. Problem Solving, PIT Driving, TDRing, etc.

     Be willing to backup lower level employees if you know a manager has made a wrong decision and be willing to reverse their action and not just the management's decision as final.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Great work, good pay, tough environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Attorney in Seattle, WA (US)
    Former Employee - Attorney in Seattle, WA (US)

    I worked at Amazon.com full-time (more than an year)

    Pros

    - very interesting work in an entrepreneurial environment
    - working with smart people, both in legal and business
    - great resume builder
    - regularly learning new areas of law

    Cons

    - hard to maintain work-life balance
    - legal team is very cliquish
    - "frugal" environment (I purchased some of my own office supplies as the ones supplied were very cheap)

    Recommends
    No opinion of CEO
  11.  

    Amazon Local: Not the place for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Seattle, WA (US)
    Current Employee - Sales Representative in Seattle, WA (US)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    When I started I had wonderful coworkers. The benefits are incredible. The office space is very sleek & startup-like. Lots of vacation time.

    Cons

    High management turnover. Promotions are purely political. No continued training. Call center vibe. The values of Amazon Local seemed to be very inconsistent with Amazon as a whole. No one cares whether or not you learn or grow, because they'll just replace you with someone greener, and smarter.

    Advice to ManagementAdvice

    Take pride in your hardworking employees and reward them accordingly. Consistently telling people they're replacable breeds a terrible office environment.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

Work at Amazon.com? Share Your Experiences

Amazon.com

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.