Amazon.com Reviews

Updated 22 October, 2014
Updated 22 October, 2014
3,666 Reviews
3.3
3,666 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,516 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 115 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 336 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 605 reviews)

  • There is literally no work life balance inside this company (in 139 reviews)

More Highlights

891 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Work hard, work very hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time

    Pros

    At the employee level and lower management, the collaboration and teamwork is there. Brown bag sessions are held, and training sessions are organized by peers.

    The insurance plans are top notch with a lot of choices, and cover most services.

    Cons

    The annual rating structure breeds a culture of doing something to just get ahead. All of the teamwork and collaboration goes out the window when the focus is shifted towards who is the top and who is the bottom.

    The principles are not well explained or followed through outside of the corporate office which creates a confusing environment where those who do go between the spaces don't know what to expect.

    Paid holidays are at a minimum and it is expected that work will still be done on those days. If an employee doesn't at least check in, then they miss the latest news or evolution of the team.

    Advice to ManagementAdvice

    My advice to management would be to listen to the employees. Let them become true leaders and provide solid career paths.

    Focus less on results and more on people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Software Engineer Intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com as an intern

    Pros

    I like the idea of saving time in Customer Service Application using bunch of AJAX and auto suggestion boxes and lots of tricks, and I learned a lot of knowledge in how the web and frameworks work.

    Cons

    The team I was in was not very prepared of having an intern, so I did not have much of the project-related experience like designing, implementing, bug bashing, and delivery. The environment was not very free nor fantastic like we heard about from many IT startups, and I had no free food...

  3.  

    Decent company but not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cloud Support Engineer in Dallas, TX (US)
    Current Employee - Cloud Support Engineer in Dallas, TX (US)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    This is a place to get experience fast.
    Hiring process is excellent.
    Lots of smart people.
    Reasonable leadership principles.

    Cons

    Training is a joke.
    Planning is abundant but almost useless.
    Managers are vindictive.
    Zero transparency at all.
    "Frugal" mentality ruins most things.

    Advice to ManagementAdvice

    Talk to employees, don't just sit in your office on conference calls all day with other out of touch managers.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Highly intensive work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    You learn a lot in short time.

    Cons

    The company is highly unorganized. You need to search everything on your own.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Great place to learn - horrible place to build a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Seattle, WA (US)
    Current Employee - Program Manager in Seattle, WA (US)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Lots of innovation and smart people. Great place to learn about many aspects of the business.

    Cons

    Preference is to hire managers externally vs. promoting from within. The incredibly difficult work-life balance takes high performing employees and burns them out until they have nothing left to give with little to no recognition or compensation. Promotions take a really long time and when transferring within teams there is very little chance to be promoted and starting all over again with a new manager within a lateral move, on a new team can take 1-2 years for promotion. Therefore, don't come to Amazon to build your career unless you're willing to put in a minimum of 3 years before being recognized.

    Advice to ManagementAdvice

    Work on developing. You hire the best so try and keep them and not just by giving them restricted stock units, that's a "dangling carrot" but by truly investing in their development and success. Promote work-life balance so people who have lives outside of work want to stay longer-term.

    Doesn't Recommend
    Neutral Outlook
  7. 1 person found this helpful  

    Fairly Flat Organization structure with opportunity to grow, but no work life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager II in Seattle, WA (US)
    Current Employee - Program Manager II in Seattle, WA (US)

    I have been working at Amazon.com as a contractor (more than an year)

    Pros

    A flat organization with many opportunities to grow and be visible. However, it's up to you to grow your career. Fast paced with a lot of highly motivated, intelligent, and smart people. There's a definite energetic vibe here as compared to another major corporation in the area. Co-workers are willing to help and provide assistance when needed.

    Cons

    Overworked and underpaid for the amount of work they wring out of people. Forget about work life balance. Too many release cycles piled on top of each other with not enough resources for people to succeed. The company name Amazon seems in line for a Darwinian culture where only the strong survive more than a year or two. Works well in the wild, but they end up losing very valuable people and experience in the end.

    Advice to ManagementAdvice

    Get rid of stack ranking, focus on work life balance or hire more people or pay above market rate for the amount of work expected. Focus on your employees like you focus your customers as part of your "Leadership Principles".

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Lot of learning, not much growth unless you are willing to destroy your personal life time...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Program Manager II in Luxembourg (Luxembourg)
    Current Employee - Technical Program Manager II in Luxembourg (Luxembourg)

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    Cool projects, great learnings. You will have chances to work with lot of teams, work on a lot of data. Really good if you are interested in a career of business analysis.

    Cons

    No work life balance. You got to meet your deadlines, along with lot of ad hoc requests coming from senior managers, making your life crazy sometimes

    Advice to ManagementAdvice

    Treat people like humans. You get millions in shares so you work on weekends, don't force others to work for you on weekends, especially when you don't pay overtimes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Amazon gave me my first exposure to working in a truly global MNC with almost all my team based out of Seattle.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer I in Hyderābād (India)
    Former Employee - Software Development Engineer I in Hyderābād (India)

    I worked at Amazon.com full-time (more than an year)

    Pros

    1. Compensation - Amazon pays you adequately
    2. Brand Value - Amazon alumni are going places
    3. Smart people - You are working with some of the brightest.

    Cons

    1. Work-life balance is not proportional to the pay.
    2. Some of the senior management do not recognize your value and consequently the higher attrition rates
    3. High customer satisfaction but low employee satisfaction
    4. Does not have the perks that are there in some of the other tech companies like Google.

    Advice to ManagementAdvice

    Maintain the high hiring bar.
    Please do work towards employee satisfaction and retention.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    huge machine, smart and hardworking people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - INSTOCK in London, England (UK)
    Current Employee - INSTOCK in London, England (UK)

    I have been working at Amazon.com as a contractor (less than an year)

    Pros

    people are lovely, willing to teach and bright.
    work is interesting, has a lot of systems that can be helpful, able to work with a lot of data
    work-life balance is quite good and flexible

    Cons

    disorganised, frantic. too busy fighting fires rather than thinking strategically. poor recruiting and onboarding process - little or no contact, very self service, kind of like a big start up still, perks are not great either.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Lots of responsibility and ownership. Lots of hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    You have autonomy and ownership.of your business. Given a lot of responsibility early on.

    Cons

    Can be a lot of churn without enough direction. Feel like u are reinventing the wheel.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

Work at Amazon.com? Share Your Experiences

Amazon.com

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.