Amazon.com Reviews

Updated 24 April, 2015
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1,161 Employee Reviews

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  1. Helpful (7)

    Challenging work and smart people all around. No perks. High turn over rate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer II in Vancouver, BC
    Current Employee - Software Development Engineer II in Vancouver, BC

    I have been working at Amazon.com full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    High hiring standards mean you will be surrounded with smart people. Easy to transfer to other jobs inside the company. Good stepping stone as a means to reach nerdvana ( Google, Facebook, Apple ).

    Cons

    Excessive overtime without compensation. Difficult to schedule vacations. Poor scheduling of projects. Favouritism. Below average pay. Benefit plan is average. Promotions are difficult to get and the pay raise is very low. Expected to perform at new job level for a full year before promotion will be considered. Two years at Amazon is considered a very long time.

    Advice to Management

    An eye for an eye... in other words, make sure employees get just rewards for their efforts.

  2. Interesting place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Leadership Intern in Mississauga, ON
    Former Employee - Operations Leadership Intern in Mississauga, ON

    I worked at Amazon.com full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun place to work
    Lots of other responcibility and freedom

    Cons

    No a very good grounding process to learn what to do

  3. Helpful (4)

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer II in Vancouver, BC
    Current Employee - Software Development Engineer II in Vancouver, BC

    I have been working at Amazon.com full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    High hiring bar ensures smart teammates

    Cons

    Everyone is overworked.
    Ops load is pretty high.

    Advice to Management

    Dont set aggressive deadlines

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  5. Helpful (459)

    Make sure you know exactly what you're getting into

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Seattle, WA (US)
    Former Employee - Marketing in Seattle, WA (US)

    I worked at Amazon.com full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The name will precede you. This company can legitimately be called a "Disruptor" and perhaps even a world-changer. Customers love it and it's amazing to watch it all unfold at times. It's a pleasure to be even a small part of that.

    Even low-level employees are given some ownership, more than they might in some other places. Processes like the customer service andon cord demonstrate this.

    Pay is mostly good, with some caveats (see the Cons section).

    You will learn a ton. You'll be put through the ringer, but will emerge stronger for it. It's been said that a year at Amazon = two years elsewhere. That's definitely true. You'll learn business, supply chain, tech, retail, you name it. You're surrounded by smart people who challenge you to grow constantly. That was one of my favorite parts about working here.

    You can bring your dog to the office, dress code is casual, and South Lake Union is a fun neighborhood to work in. Seattle is stunningly beautiful in the summer, too (if you have time to enjoy it, that is.)

    Bezos is one of the few CEOs I've seen who earns the glowing reputation. He's a genius and a visionary. It's exciting to work in his company, though the thought of what will happen when he moves on is also a bit frightening.

    Cons

    "Work-life balance" means different things to different people, so I'm not going to say it's bad here per se. That said, long hours are the norm at all levels across the company, and usually that's required and expected just to keep up. Expect 60 hours as your baseline year round and 70 or more during Q4. You should expect that your time and mental energy for kids, hobbies, etc. will be extremely limited. Plan accordingly. Whether this is a negative will depend largely on the individual; just ensure you know where you stand on this before you sign an offer letter.

    That Amazon is a massive company with tons of smart people at all levels can actually be a huge negative. You might be a solid individual contributor, but so is absolutely everyone else - and you're all fighting for the same attention. It can be very hard to stand out, and you have to ensure your manager and your manager's manager know what value you bring at all times or you're toast. (You may still be toast regardless.) That means politics, backstabbing, and stack ranking do occur, despite some claims to the contrary. People definitely look out for themselves and themselves alone here; it's not a collaborative environment. It's also very easy to get the sense that you are a highly expendable cog even if your contributions bring significant value to the company. Plan to fight for yourself hard here, and be prepared to not get much acknowledgment or praise. Even if you do prove yourself well, know that advancement opportunities are limited. Most transfers in my observation were lateral, with big new hires being external. I've heard that the strategy of many people is to do a few intense years of lateral moves which can then be leveraged into a higher position at another company.

    Compensation is a mixed bag. Salaries are just average, but you get a huge signing bonus and stock which vests in strange increments over four years. Since the average employee lasts less than two years, you will not see most of that stock and you may need to repay some of that signing bonus (usually awarded over two years) if you leave or are pushed out. Raises are very, very small each year - your salary will not substantially increase even with a good review. Most people work startup hours, so their effective pay rate is pretty low. Additionally, the company espouses frugality as a core value. While this can be a positive, it also means they're downright cheap on some things, including hardware. Employee perks are pretty much nonexistent, and that's compared to most big companies and not just the Googles of the world. Benefits like health insurance and 401k match are mediocre at best. No free Prime accounts. No paid parental leave; moms get disability and dads get zip. (As in zero. None.) I did mention earlier that this isn't the most kid-friendly company to work for.

    Advice to Management

    It's great to work at a place that highly values customer experience, so please keep that up. Work on your compensation - it's not competitive when compared to other tech giants. If I'm going to work as hard or as much as I did, at least I'd get free haircuts and food and massages at Google. Hell, even some paid paternity leave would be a start.

  6. Helpful (1)

    Terrible

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com part-time

    Pros

    Still thinking of one. good benefit package

    Cons

    Demotivating stressful work especially meeting hour target or quotas

    Advice to Management

    Need to invest in qualified and well trained management and administrative who know what they are doing.

  7. Helpful (1)

    Director, Business Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Seattle, WA (US)
    Current Employee - Director in Seattle, WA (US)

    I have been working at Amazon.com full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Many brilliant people, company is growing quickly, lots of interesting challenges to work on, considered one of the tech leaders of our day

    Cons

    culture is shifting and becoming much more political, harder to get stuff done, no longer focused on great decision making management is much more concerned with optics and managing upward

    Advice to Management

    Need to help build better middle managers (VPs and Directors) which requires a renewed focus on caring about your employees, executives seemed much more focused on finding someone else to blame versus trying to do the right thing

  8. Helpful (1)

    Sr. Vendor Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Get to work at an exciting company where everyone knows -- and is impressed by -- the brand. Really smart people (some are "too smart" - see below) in a face-paced place. Great part of town to work in.

    Cons

    Very aggressive culture where data is king. Get all the data. If you're missing any data, you'll be slammed against a wall. People make an impression of you in a few months and it's very hard to change.

    Advice to Management

    Be slightly less frugal and spend more on employees.

  9. Great place

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    Ability to move up somewhat depending on who you suck up to. Open door policy..always trying to improve the workplace

    Cons

    Long hour shifts with not the best days to work. Transfer requests get overlooked based on who is like best...

  10. Helpful (1)

    Traffic Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY (US)
    Current Employee - Anonymous Employee in New York, NY (US)

    I have been working at Amazon.com full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Data learning
    Learn to work with less resources
    Global opportunities

    Cons

    No work/life balance-work is life
    Goals are always built to be unattainable so you are in a constant cycle of feeling like a failure
    Negative culture

  11. Always Something to do

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time

    Pros

    Always keep busy, whether its monthly work or ad-hoc 'fires' to put out; there's always something going on. You have the ability to do what you want and go with it rather than seeking the approval of others.

    Cons

    Depending on the group could end up working a lot. Also, can be difficult getting help if needed, everyone's always busy.

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