Amazon.com Reviews

Updated 28 August, 2014
Updated 28 August, 2014
3,564 Reviews

3.3
3,564 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,480 Ratings

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development (in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 540 reviews)

  • There is literally no work life balance inside this company (in 125 reviews)

More Highlights

835 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Constant change which offers opportunity and challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time for more than a year

    Pros

    Exciting new products putting them into new categories, always looking for new people, you get to work with some great people.

    Cons

    There is never enough time to accomplish all management wants. Very focused on metrics, yet often do not look at what the metrics measure. Very little guidance for career path, often favor an outside candidate over an internal one.

    Advice to ManagementAdvice

    The high degree of internal secrecy makes planning for anything beyond a month or two nearly impossible. For a company that claims to think long-term they are surprisingly focused on the short-term in evaluating employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Not good for real engineers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    They invented cloud computing. It's an amazing opportunity to see how things work.

    Cons

    This company has been co-opted by HR, sales, and legal types. There is no real engineering happening anymore... just boring navigation of the existing byzantine bureaucracy.

    Advice to ManagementAdvice

    Things that have worked for you when you were smaller are very obviously not scaling. Engineers go months without a desk, office, computer, or any equipment. You have the cash to make your engineers productive... why not make them productive? All of the worrying about licenses, source control, and technicalities in training are a waste of time. Give people the tools they need to be productive.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 4 people found this helpful  

    HIGH turnover, Some OT and maybe some unpaid voluntary time off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Picker  in  Chester, VA (US)
    Current Employee - Picker in Chester, VA (US)

    I have been working at Amazon.com full-time for more than a year

    Pros

    You get to meet people who are from most age groups. If you can stay long enough you can try most anything at your skill level or lower. Pay is ok

    Cons

    Did I say High turnover? I'd say that 50 percent of all new hires leave after 30 days or less. The performance rate they want is hard to achieve considering the work flows they put on you are challenging at best. They WILL terminate you for not meeting rate. You might stay with one manager for about 6 months then either they promote move or leave.

    Advice to ManagementAdvice

    Listen to what your employees say about the atmosphere of the company

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    OK experience at Amazon... very unstructured and political environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Seattle, WA (US)
    Current Employee - Director in Seattle, WA (US)

    I have been working at Amazon.com full-time for less than a year

    Pros

    Cool to be part of a growing and young company

    Cons

    Management environment is very difficult. Not a pleasant experience. Experienced managers have very dictatorial style that sucks creativity and fun out of the work experience.

    Advice to ManagementAdvice

    Empower the people that you hire.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Not great, but not terrible either.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer I  in  Seattle, WA (US)
    Current Employee - Software Development Engineer I in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than a year

    Pros

    Pay is some of the best in the industry for a new grad, up there with Google and MS. Benefits are decent.

    Most teams work normal 40-hour weeks, unless you get unlucky enough to get put on a team with an insane workload or on-call rotation.

    Cons

    The culture hates developers and treats them like second-class citizens. Due to Jeff Bezos's obsession with miserliness (which he mistakenly calls "frugality") you will be given one standard monitor, one slow desktop, and one slow laptop with not enough RAM. If you want anything else, take it from an intern's desk after he/she leaves, or buy it yourself.

    In the same vein, funding to fix "developer pain" issues is non-existent. Could everyone's job satisfaction or productivity be vastly improved by having a few developers work on environment, tooling, or build system issues? Doesn't matter! You can either voluntarily spend your free time working on it, or do without. Actually lots of business-critical internal tooling is maintained this way, by "volunteers". Be prepared for tools you use every day to fall over when whatever random guy maintains them leaves the company! Management doesn't care. All hail "frugality"!

    Your manager will probably technically be a former engineer. But teams are informally run by business people here, not engineers. They love to strong-arm engineering managers into committing to dates for project launches without spending an appropriate amount of time investigating and scoping out the work.

    Oh, and the main reason projects take so long is because given a choice between spending two months on doing something correctly, and one month on some horrible hack that makes it kinda work but convolutes your entire architecture, guess what the non-technical people who run your org will pick EVERY time... It's gotten to the point that we have business code no one understands or is willing to touch, simply by "death by a thousand cuts" with no time ever allocated for refactoring.

    Don't even get me started on the space... I hope for your sake that you get put in one of the new buildings that are "only" normal high-density seating, not Amazon high-density seating. Otherwise, your work environment will sound like a high school cafeteria and be about as productive.

    Advice to ManagementAdvice

    Give engineers what they want! You have a tech employees' survey; actually listen to it, even if it would cost you a bit more money. Giving programmers nice tools and offices would already go a long way towards happiness, and cost you barely anything as a percentage of salary.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Unique place to work and can teach you good leadership values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer II  in  Seattle, WA (US)
    Current Employee - Software Development Engineer II in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than 5 years

    Pros

    Leadership principles in Amazon makes it still work like a start-up by developing leaders in the small teams to own their systems and products. Each development team works like its own start-up, each day the developers are encouraged to think big and show ownership. Being vocally self critical is highly encouraged and it makes the teams openly identify areas to improve and act upon them. Most people are smart and have their own core strengths. The people who stay long are generally seasoned leaders even though they are individual contributors, they look out for mentoring and developing the best.
    The experience gained working at Amazon is valuable. It can be applied at any other start-up/other big/established company which works similar to a start-up effectively.

    Cons

    Lots of type A personalities with strong opinions and ideas. If you are able to deal with such members in a team its an advantage. Promotions are hard and can be cut throat. Recognition to the work you have done in terms of getting up the ladder can be challenging. Everyone is smart and hard working which will make it hard to get recognized.

    Advice to ManagementAdvice

    Promoting from within can help with the retention instead of hiring senior positions from outside the company.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good Company - Good Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Picker  in  Lexington-Fayette, KY (US)
    Former Employee - Picker in Lexington-Fayette, KY (US)

    I worked at Amazon.com full-time for more than a year

    Pros

    Many schedules to work from. Good benfits in monthly profit sharing.

    Cons

    High turnover - managemnt is always in reactive mode. Burn -n- churn management

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Amazonian

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Manager  in  Newark, NJ (US)
    Former Employee - Senior Business Manager in Newark, NJ (US)

    I worked at Amazon.com full-time for more than a year

    Pros

    Love the company and love the people

    Cons

    Too bad I'm not a man

    Advice to ManagementAdvice

    Elevate more women

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    its a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Collator  in  Chattanooga, TN (US)
    Current Employee - Collator in Chattanooga, TN (US)

    I have been working at Amazon.com full-time for more than 3 years

    Pros

    Good benefits. some people are awesome to work with.

    Cons

    No upward movement from a T3 position

    Advice to ManagementAdvice

    The right person for a position is not always your friends.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Good money but employe doesn't care for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager-III Quality  in  Seattle, WA (US)
    Current Employee - Manager-III Quality in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than 5 years

    Pros

    1. Stocks
    2. Interesting Challenges
    3. Very smart people

    Cons

    1. Work life balance
    2. Very Dev focussed environment so QA is always a support role
    3. Benefits are very average

    Advice to ManagementAdvice

    1. Sr. management is ruthless and need to respect engineers
    2. Please look at the attrition metric and do something about it

    Recommends
    Positive Outlook
    Approves of CEO

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