Amazon.com

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  www.amazon.com

Amazon.com Reviews

Updated 26 November, 2014
Updated 26 November, 2014
3,866 Reviews
3.4
3,866 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,629 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 118 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 352 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 636 reviews)

  • There is literally no work life balance inside this company (in 145 reviews)

More Highlights

953 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    When It's Good It's Good, When It's Bad...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Tech
    Current Employee - Data Tech

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    The company offers fairly competitive compensation packages, lots of perks, a great environment in which you can learn and grow. Amazon's one of the few companies where a determined employee can really put in the effort, rise up and make a difference IF you're willing to go the distance.

    Amazon's pretty lenient on sick days or unexpected events, and works with you. Never had an issue calling out or needing to leave early (for the most part). You can learn a lot, move within the company and they have fairly good benefits package (don't expect an employee discount though, it's pretty much non-existent).

    Cons

    Amazon has incredibly poor work-life balance. You're expected to work stupid amounts of mandatory overtime (yes, mandatory). Complain, you're told "You signed a legal agreement stating you'd be available." to remind you that, legally, you said you would when you were hired 40 hour work week can easily stretch 60+ hours. Being told that comes off oddly threatening.

    Internal documentation is next to non-existent. You can find half a dozen different ways to do the same thing on the internal wiki and all of them contradict each other or are woefully out of date. Ask management for clarification, they tell you to look at the internal documents (see above) or to "do the needful" in order to make it work. You never really quite know if you're violating a policy on something because everything you're told is nebulous. When you bring up the documentation is vague or contradicts itself you're told "we grew too fast". Oh. The rest of it is "tribal knowledge". Hope you've got a coworker that knows what's going on.

    Employee reviews are stack-ranked. A certain percentage of employees MUST be put on a PIP (performance improvement plan) even if they have NO issues with this performance. This is severely degrading to employees, and outright kills morale (both for people put on a PIP and those who they're friends with). Having a mandatory policy that X% of employees must be punished come review time kills Amazon's talent pool people. It causes unnecessary disruption, and can affect employees who've had to endure rough periods in their life and come back from them only to find out they're now punished with a PIP and are told their employment status with Amazon is now at risk.

    Amazon preaches "frugality" but doesn't follow it. You can literally destroy thousands of dollars of good equipment in order to do your job and nobody bats an eye (it's the "cost of doing business"), but you need to expense something and out come the magnifying glasses.

    Advice to ManagementAdvice

    Documentation. Consistency. Don't just tell employees "You HAVE to do this because you signed a legal agreement." when it comes to overtime. Work with them. Talk to them. We get sometimes we have to rise above as it's part of the job, but when a company with as much Amazon tell us it doesn't have funding, that we're short-staffed but forces us into overtime it kills the vibe and burns employees out. Paychecks are good, but happy employees are better.

    Recommends
    Negative Outlook
    Approves of CEO
  2. 5 people found this helpful  

    Fun, challenging and interesting at first, but after nearly 4 years it's exhausting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA (US)
    Current Employee - Anonymous Employee in Seattle, WA (US)

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    - Signing bonus
    - Decent benefits
    - Great location
    - Opportunity to transfer within company

    Cons

    -Average salary
    -Difficult to get a significant raise, even after a positive review.
    -Stack ranking
    - You are expected to keep up with an insane pace and a mountain of of work while also going above and beyond
    - High turnover due to burnout

    Approves of CEO
  3. 3 people found this helpful  

    Few bad apples spoil the barrel of wine.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Seattle, WA (US)
    Former Employee - Program Manager in Seattle, WA (US)

    I worked at Amazon.com full-time (more than an year)

    Pros

    Working at Amazon gives you the ability to learn and to interact with incredibly smart people. There is no shortage of interesting projects or initiatives. Good place to develop writing skills.

    Cons

    Grinder culture, work is your life, incredibly bad and toxic managers tend to hang on much too long, and in some cases thrive. While everyone is a vocal proponent for direct communication style, finding errors in projects can lead to retaliation.

    Advice to ManagementAdvice

    Nasty personality does not indicate a successful manager.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Lots of learning, Impossible Upward Mobility, Political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in New York, NY (US)
    Former Employee - Marketing Manager in New York, NY (US)

    I worked at Amazon.com full-time (more than 5 years)

    Pros

    Learn from and with the best, grow thick skin and game-changing growth experience. Very well paid, great benefits, opportunity to move laterally, just upwards is near impossible. Employees live the company values, sometimes to a fault.

    Cons

    Political, stuck, cowardly incompetent sr leadership. Optimizing so aggressively always throwing the baby out with the bathwater.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Ok training. Another reviewer said that 1 year at amazon is like 2 years anywhere else; I couldn't agree more. Very challenging and lots of new concepts to constantly master. Decent pay and benefits. Definitely the smartest group I've ever worked with.

    Cons

    Ineffectual upper management. They don't seem to be required to follow the leadership principles that are expected of the rank-and-file. Virtually no recognition for a job well done. Advancement seems to be based more on popularity than actual skills or value added.

    Advice to ManagementAdvice

    WAKE UP!

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Fulfillment Associate (picker)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fulfillment Associate in San Bernardino, CA (US)
    Former Employee - Fulfillment Associate in San Bernardino, CA (US)

    I worked at Amazon.com full-time (less than an year)

    Pros

    Publicly traded corporation. Billions in assets. Okay, in other words it's a stable company, you can say you have a secure job. Easy to get into. I recommend waiting when they have a direct hire event to get in direct with Amazon and not thru an agency. You get all the good benefits, health, dental, vision, life, 401k, restricted stock units, pto, vacation, unpaid, discounts etc. all on the first day of employment when direct hire. The fulfillment center is high tech, well ventilated and water stations are plenty to keep hydrated during job. Not much micro managing. HR is easily accessible as they are on the floor. Nice cafeteria style lunch rooms with variable lunch options if you want to buy. Scattered bathrooms thought center as well. What else.. Oh and plenty of free parking.

    Cons

    Rate. I always said this job would be a keeper if weren't for rate. Or a at least doing a different job function where rate does not dictate you collecting a paycheck or collecting unemployment. Picking is amongst the demanding job functions in the fulfillment center. As of late 2014 rate was 114 per hour. Meaning picking 114 items per hour for 10 hours. Shifts are 4 days 10 hour shifts with 3 days off. Back to rate. Rate is what you are in here. You are nothing but a metric of performance. You are to be treated as a robot. Area managers are always switched. And almost always new. So there is no building relationships as coworkers. They are pressured to meet high production outputs or be fired. So in return they have to eliminate the underperformed. That's the way it is. I say get replace workers with high tech robots and save yourself money and increase production exponentially. Rate is robots not humans. At least humans who are intellectuals and are doing the job out of necessity and don't just have an empty head, like most of the unfortunate youth in there.

    Advice to ManagementAdvice

    Establish a more team oriented production output. Keep managers longer in their departments.
    Reconsider the rate metric or use your billions in cash to develop high tech robots to pick in your facility.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    CAE1

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recieve Associate in West Columbia, SC (US)
    Former Employee - Recieve Associate in West Columbia, SC (US)

    I worked at Amazon.com full-time (more than an year)

    Pros

    It was employment. That is all I can really say about.

    Cons

    Management, Rates, UPT, VCP, and hourly pay sucked

    Advice to ManagementAdvice

    Learn how to treat your employees. They are rhe ones that make things happen, contrary to their job title.

    Doesn't Recommend
    No opinion of CEO
  9. 1 person found this helpful  

    There is a reason why people don't stay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Seattle, WA (US)
    Former Employee - Intern in Seattle, WA (US)

    I worked at Amazon.com as an intern (less than an year)

    Pros

    The company is full of smart people that you continued to amaze me while in my role. They were always willing to help and give information even if it was just to point you in the right direction.

    Cons

    Although people are willing to help they were not collaborative. Many were only trying to push their thoughts and initiatives. At times management seemed down right rude. The work life balance was not healthy and without recognition it felt as if you were working without anyone acknowledging it.

    Advice to ManagementAdvice

    Create n environment where people feel like they can add to the organization instead of taking away from someone else.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Life at Amazon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stow in Robbinsville, NJ (US)
    Former Employee - Stow in Robbinsville, NJ (US)

    I worked at Amazon.com full-time (less than an year)

    Pros

    I liked working nights and enjoyed my time there as short as it was. July 2014 until November 2014.

    Cons

    As with all Bigger than life is the usual evaluation based on the numbers alone and not on common sense. Experienced employees are replaced by temporarys

    Advice to ManagementAdvice

    Let the productive people do their jobs and remember us in the trenches are the ones who are the most important

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Great opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer I in Seattle, WA (US)
    Current Employee - Software Development Engineer I in Seattle, WA (US)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Awesome work. Great technologies, awesome coding experience and agile methodologies.
    Get to work on projects which have direct impact on the website, you can actually see the code being executed, especially when your code helps the company during Thanksgiving and Christmas.

    Cons

    Attrition rate is high. Oncall can be bad.

    Recommends
    Neutral Outlook
    Approves of CEO

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