Amazon.com

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Amazon.com Reviews

Updated Jul 31, 2014
All Employees Current Employees Only

3.3 3,302 reviews

85% Approve of the CEO

Amazon.com Chairman, President, and CEO Jeff Bezos

Jeff Bezos

(2,299 ratings)

63% of employees recommend this company to a friend

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development (in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 540 reviews)

  • There is literally no work life balance inside this company (in 125 reviews)

More Highlights
797 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Its ok not much exciting

    Software Development Engineer II (Current Employee) Seattle, WA (US)

    ProsCompany is doing good financially however sometimes it gets too overwhelming

    ConsNot the best place to work if you want to grow.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

     

    My first international company

    Software Development Engineer I (Current Employee) Beijing, Beijing (China)

    Prosfreedom of holidays
    good dev fundations

    Consbenefits in china cannot be compared with local companies, too low.

    Yes, I would recommend this company to a friend

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    • Disapproves of CEO

     

    American sweat shop with decent pay depending what state you're in.

    Warehouse Associate (Former Employee) North Las Vegas, NV (US)

    ProsDecent pay and bennies for no brainer work. Good exercise.

    ConsResisting urge to burn the place down can be tough. Total lack of respect for employees by management

    Advice to Senior ManagementTreat people like humans not robots and you will see how much better performance you will get out of happy employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
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    1 person needs to do 5 persons Job

    Anonymous Employee (Current Employee)

    ProsYou can definitely learn a lot in short spam in Amazon as they make you work a lot.

    ConsRandom decisions, bad planning, adhoc work and immense work load.

    Yes, I would recommend this company to a friend

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    • Approves of CEO

     

    Innovative business, tough on employees

    Senior Recruiter (Current Employee) South Seattle, WA (US)

    Pros-Top etail site in the U.S. & much of the world = great talent, awesome brand
    -Very smart, hard-working people

    Cons-Management often takes a back seat to customer obsession = some teams are very poorly run
    -Insane work hours if you want to succeed
    -Low tolerance for collaboration

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

     

    Work-From-Home -- It's Not What You Think

    Work-From-Home Seasonal Part-Time Customer Service Associate (Former Employee) Seattle, WA (US)

    ProsHome office, no commute, paid full-time training.

    ConsBarely above minimum-wage pay, and the company also seems to value negative behavioral reinforcement towards employees (rather than positive), cynicism, and self-serving ideals. They are very much for-profit rather than people driven, despite their "treat the customer like a friend," customer-centric processes. There was a lot of behind-the-scenes customer bashing by the management that was disturbing to me at the forefront. In training, frequent loss-of-job threats involving late completion of training materials were sent out globally, regardless if they were applicable or not. The training process itself was based on a "survival of the fittest" premise , and there was little mercy for the fallen.

    Advice to Senior ManagementPositive reinforcement solves more problems than negative, especially when dealing with problematic employees. This environment was toxic for me. Though I had no issues there, the assumption that every worker must be a villain was a huge deterrent, and final dealbreaker, for me.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

    1 person found this helpful  

    Amazon culture

    SDEII (Current Employee) Beijing, Beijing (China)

    ProsGood business future, good infrastrcture for developer.

    Consbureaucracy from managers and bad habit to evaluate what's a good engineer

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Brilliant people and no life

    Quality Assurance Engineer I (Former Employee) Cambridge, MA (US)

    ProsAmazon will teach you a lot. You'll be around brilliant people all day and are bound to learn something new from them, even if you pick it up by osmosis.

    The things you do are likely to ship. Not everything does; as with every company, some projects get canned or put on hold indefinitely, but most things move pretty quickly. Even if your particular project never sees the light of day, it's likely that some of the things you did will get repurposed.

    You'll have a pretty good idea of where you fit into the machine based on your job title and the people around you. This isn't the sort of place where you're going it alone and everyone is siloed off; there are literally thousands of people who can answer questions or collaborate.

    If you meet or exceed "the bar", you will be recognised to a degree. In most cases, effort in equals reward out.

    Being so process-heavy can actually be a blessing in disguise as resources are always available for any problems you might run into and things are fairly well-documented.

    Amazon gets things done and one of the key values is having a backbone -- you're expected to stand your ground if you disagree. This lends itself extremely well to things like eliminating code debt and keeping things moving; there's no groupthink. It can sometimes become a little bit adversarial, but it's not a big issue and is a small price to pay for the advantage it gives the organisation. For a huge company, it's outright nimble.

    Everything is data-driven, which I'll also mention in the Cons section. As a pro, though, if you have the data to back it up, you'll be able to get what you want. Additionally, your performance is measured with data-driven metrics, so your review shouldn't come as a surprise -- good or bad.

    ConsI hope you took pictures of your work-life balance while you had it, because it's gone the second you step in the door. If you're not in the office until 2 in the morning some nights, you're probably not meeting the bar. This is an unfortunate fact.

    Salary is average, perks are nil, and bureaucracy is outrageous (though you have to expect the latter in a company of 89,000 people).

    "The bar" is either something you stand on or it hangs over your head. Not "raising the bar" means you're toast eventually. Amazon has a monumental turnover rate; most people will give up after a year.

    Office politics happen, largely in the form of needing to suck up to the right people in order to be heard and having to manipulate colleagues to get them on your side. Again, fairly common in an organisation this big.

    Everything is data-driven. You can't go on instinct or gut feeling; if you don't have the data, you don't have an argument. Your experience means nothing if you don't have data to back it up.

    If something comes down from Jeff, people drop everything in order to kowtow -- which would be fine if it wasn't completely inconsistent with Amazon's stated values. You might lose your job for daring to argue with the decisions of a hypercompetent genius from Mars, but if you want to be consistent with having backbone, that's a chance you have to take. The fabled "question mark emails" mean someone's not sleeping for the next two weeks.

    Advice to Senior ManagementI know Jeff is a visionary-slash-juggernaut, but he is not omniscient and sometimes questioning his judgment is a good thing, even if it's just to suss out why something is being done a certain way.

    Your people are people, not cogs. Your turnover rate is abysmal; start with fixing the work-life balance and you'll see your turnover rate improve.

    Treat your warehouse employees better; if they collapse, you collapse.

    Offices that aren't Seattle shouldn't be second-class citizens. Give them the same or similar perks where it's possible; otherwise you start to breed resentment.

    No, I would not recommend this company to a friend

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    All work and no play makes you an ideal amazon guy/girl

    Business Intelligence Engineer (Current Employee) Seattle, WA (US)

    Prosleadership, ownership, visibility and great people

    Consall work no fun, too much work, no family life if want to succeed

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

     

    Sweet and Sour

    Warehouse Associate (Current Employee) Phoenix, AZ (US)

    ProsThere are many opportunities to grow with the company and they like crazy ideas and embrace difference so it never feels stiff to work there. There is monthly profit sharing, yearly stock and benefits on day one.

    ConsThey seem to hire alot of college grads and older military, this is not a bad thing per say but when they are brought on to manage and have no experience in the warehouse or even in management then not only do they not get the respect but also there is tension and resistance to follow. This makes it hard on everyone and its worse when there is to many of these chiefs.

    Advice to Senior ManagementStop looking at your computer all day and see what's going on once and a while.

    No, I would not recommend this company to a friend

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