Amazon.com Reviews

Updated 24 August, 2014
Updated 24 August, 2014
3,545 Reviews

3.3
3,545 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,468 Ratings

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development (in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 540 reviews)

  • There is literally no work life balance inside this company (in 125 reviews)

More Highlights

830 Employee Reviews Back to all reviews

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  1. 4 people found this helpful  

    Not great, but not terrible either.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer I  in  Seattle, WA (US)
    Current Employee - Software Development Engineer I in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than a year

    Pros

    Pay is some of the best in the industry for a new grad, up there with Google and MS. Benefits are decent.

    Most teams work normal 40-hour weeks, unless you get unlucky enough to get put on a team with an insane workload or on-call rotation.

    Cons

    The culture hates developers and treats them like second-class citizens. Due to Jeff Bezos's obsession with miserliness (which he mistakenly calls "frugality") you will be given one standard monitor, one slow desktop, and one slow laptop with not enough RAM. If you want anything else, take it from an intern's desk after he/she leaves, or buy it yourself.

    In the same vein, funding to fix "developer pain" issues is non-existent. Could everyone's job satisfaction or productivity be vastly improved by having a few developers work on environment, tooling, or build system issues? Doesn't matter! You can either voluntarily spend your free time working on it, or do without. Actually lots of business-critical internal tooling is maintained this way, by "volunteers". Be prepared for tools you use every day to fall over when whatever random guy maintains them leaves the company! Management doesn't care. All hail "frugality"!

    Your manager will probably technically be a former engineer. But teams are informally run by business people here, not engineers. They love to strong-arm engineering managers into committing to dates for project launches without spending an appropriate amount of time investigating and scoping out the work.

    Oh, and the main reason projects take so long is because given a choice between spending two months on doing something correctly, and one month on some horrible hack that makes it kinda work but convolutes your entire architecture, guess what the non-technical people who run your org will pick EVERY time... It's gotten to the point that we have business code no one understands or is willing to touch, simply by "death by a thousand cuts" with no time ever allocated for refactoring.

    Don't even get me started on the space... I hope for your sake that you get put in one of the new buildings that are "only" normal high-density seating, not Amazon high-density seating. Otherwise, your work environment will sound like a high school cafeteria and be about as productive.

    Advice to ManagementAdvice

    Give engineers what they want! You have a tech employees' survey; actually listen to it, even if it would cost you a bit more money. Giving programmers nice tools and offices would already go a long way towards happiness, and cost you barely anything as a percentage of salary.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    OK experience at Amazon... very unstructured and political environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Seattle, WA (US)
    Current Employee - Director in Seattle, WA (US)

    I have been working at Amazon.com full-time for less than a year

    Pros

    Cool to be part of a growing and young company

    Cons

    Management environment is very difficult. Not a pleasant experience. Experienced managers have very dictatorial style that sucks creativity and fun out of the work experience.

    Advice to ManagementAdvice

    Empower the people that you hire.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    its a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Collator  in  Chattanooga, TN (US)
    Current Employee - Collator in Chattanooga, TN (US)

    I have been working at Amazon.com full-time for more than 3 years

    Pros

    Good benefits. some people are awesome to work with.

    Cons

    No upward movement from a T3 position

    Advice to ManagementAdvice

    The right person for a position is not always your friends.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Amazonian

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Manager  in  Newark, NJ (US)
    Former Employee - Senior Business Manager in Newark, NJ (US)

    I worked at Amazon.com full-time for more than a year

    Pros

    Love the company and love the people

    Cons

    Too bad I'm not a man

    Advice to ManagementAdvice

    Elevate more women

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Amazon.com

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time for more than a year

    Pros

    Good place to work overall. A lot of very smart people who come from very diverse backgrounds.

    Cons

    Generally work a lot of very long hours. Praise for doing a good job can be few and far between.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Picker  in  Lexington-Fayette, KY (US)
    Former Employee - Picker in Lexington-Fayette, KY (US)

    I worked at Amazon.com full-time for less than a year

    Pros

    The job keep you moving and pay well.

    Cons

    Management was horrible. Time off not approved for deaths.

    Advice to ManagementAdvice

    Understand your employees views and wishes.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Good money but employe doesn't care for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager-III Quality  in  Seattle, WA (US)
    Current Employee - Manager-III Quality in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than 5 years

    Pros

    1. Stocks
    2. Interesting Challenges
    3. Very smart people

    Cons

    1. Work life balance
    2. Very Dev focussed environment so QA is always a support role
    3. Benefits are very average

    Advice to ManagementAdvice

    1. Sr. management is ruthless and need to respect engineers
    2. Please look at the attrition metric and do something about it

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Its aight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate  in  Hebron, KY (US)
    Current Employee - Warehouse Associate in Hebron, KY (US)

    I have been working at Amazon.com full-time for less than a year

    Pros

    They pay good and you can get bonuses. Plenty of overtime when busy. You have a lot of room to advance.

    Cons

    Tiring, you get dusty and managers have favorites and act unfair about certain things.

    Advice to ManagementAdvice

    Be more fair to employees. Pay more money to good employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Innovative business, tough on employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Recruiter  in  South Seattle, WA (US)
    Current Employee - Senior Recruiter in South Seattle, WA (US)

    I have been working at Amazon.com full-time for more than 3 years

    Pros

    -Top etail site in the U.S. & much of the world = great talent, awesome brand
    -Very smart, hard-working people

    Cons

    -Management often takes a back seat to customer obsession = some teams are very poorly run
    -Insane work hours if you want to succeed
    -Low tolerance for collaboration

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    For beginner's OK. Not for senior people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer  in  Seattle, WA (US)
    Former Employee - Software Development Engineer in Seattle, WA (US)

    I worked at Amazon.com full-time for more than a year

    Pros

    If you are fresh out of college, you can learn a lot in a short time and get the name on your resume.

    Cons

    Long hours, legacy codebase and lack of documentation. Burnt out in a few years.

    Advice to ManagementAdvice

    Focus on a few products and services Spending your energy in so different areas results in mediocre quality.

    Doesn't Recommend
    Neutral Outlook

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