Amazon.com Reviews

Updated 11 September, 2014
Updated 11 September, 2014
3,485 Reviews
3.3
3,485 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,415 Ratings

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development (in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 540 reviews)

  • There is literally no work life balance inside this company (in 125 reviews)

More Highlights

844 Employee Reviews Back to all reviews

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  1. 5 people found this helpful  

    Developing at a leader and in a winning company, but do expect sacrifices, and frustration of not a lot of reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Paris (France)
    Current Employee - Director in Paris (France)

    I have been working at Amazon.com full-time for more than 5 years

    Pros

    Business model and top level vision. Winning and international environment. Strong culture for excellence, analytics, action and results, giving autonomy and material operational responsibilities quickly. High level of systems and processes. Very smart people and engagement levels of the teams. Ability to challenge status quo and constantly re-invent to improve. Learning and self development across all leadership, management and business operational areas. Fast pace and reactivity, capability to quickly correct course of actions to restore performance. International career opportunities (provided individual flexibility, mobility and acceptance of below par compensation though).

    Cons

    Below average compensation in regards of the demands during recruitment process. High workload expected and little work-life balance perks. Management by criticism vs valuation of successes or people efforts. Very centralized leadership in the US and final decision making power on decisions forcing to constantly justify when not working in headquarters. Extremely high friction in promotions, leadership leveling disjoints for similar roles between US and rest of the world. Overall not high consideration for people (expendable resource). High level feelings of frustration and attrition as outcome (people all secretely dream to leave after making enough years on their resume to make a career jump).

    Advice to ManagementAdvice

    Remove once for all "frugality" as a leadership value statement used as an excuse to be in reality petty with employees on everything. Be more respectful of the people, reward internal loyalty and development more objectively on promotions vs political 360 degree assessment and constant fallback of external high bar benchmarking to staff leader positions. Stop taking advantage of Western Europe high unemployment rates to justify the below average compensation strategy.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    All work and no play.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer I
    Current Employee - Software Development Engineer I

    I have been working at Amazon.com full-time for more than a year

    Pros

    Good starting salary

    Stock that unlocks the more you stay with the company

    Top tier company with a great name on your resume

    Interesting work.

    Cons

    Bad work life balance. Being on-call can kill your plans for the weekend. Management spins this as taking ownership of your projects, but really, it's just Amazon being too frugal to hire support engineers.

    Depending on the team you join, management can be either a pleasure to deal with, or a complete pain.

    Company is stack ranked, which leaves room for co-workers to inflate their accomplishments at the cost of others. You really have to fight for your promotion here, because others will fight for theirs.

    Company is very frugal when it comes to basic office resources. Things like dual monitors and quad core desktops are hard to come by, and you're supposed to make do with whatever you have.

    Small, if any, salary bumps per yearly review. It doesn't really matter how hard you work at this company; the increase in pay you receive year over year is usually negligible.

    Advice to ManagementAdvice

    Invest more resources into your employees happiness and satisfaction with work. Eliminate the stack ranking that occurs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    People around me are good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer I  in  Seattle, WA (US)
    Former Employee - Software Development Engineer I in Seattle, WA (US)

    I worked at Amazon.com full-time for more than a year

    Pros

    The technics of colleagues are very high and they are helpful.
    The whole working environment improved the technics much.

    Cons

    The pressure is a little bit high.
    The welfare is not good than other equivalent companies.

    Advice to ManagementAdvice

    The leader can be not that push

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    TECHNICAL ANALYST

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer  in  Seattle, WA (US)
    Current Employee - Software Development Engineer in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than 3 years

    Pros

    Good compensation, friendly people and work environment.

    Cons

    Lacks employee development opportunities and lack of discipline in management.

    Advice to ManagementAdvice

    Take responsible actions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Good work, good people but too frugal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Intern  in  Seattle, WA (US)
    Current Employee - Software Development Intern in Seattle, WA (US)

    I have been working at Amazon.com as an intern for less than a year

    Pros

    Work is good. People are good to work with. Compensation is good.

    Cons

    Too frugal, gets irritating sometimes. Work-life balance not much.

    Advice to ManagementAdvice

    There is a thin line between frugality and cheapness. Try not to cross it. Employee satisfactions is important and there is a reason other companies are trying make their employees life easier/happier.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Needs to be more personalized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    Big company, can gain valuable experience in developing large distributed system related projects. Open to many chances if you are a work maniac.

    Cons

    Unexpected call-in times with no additional compensation -- they made you agree with it. The culture makes you feel small about yourself.

    Recommends
    Approves of CEO
  8. 1 person found this helpful  

    Sometimes the pay is not worth the stress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate  in  Cayce, SC (US)
    Current Employee - Warehouse Associate in Cayce, SC (US)

    I have been working at Amazon.com full-time for more than a year

    Pros

    For the job duties the compensation is satisfactory.

    Cons

    leadership, work-life balance, managers dont always listen to new ideas that associates have.

    Advice to ManagementAdvice

    Communicate more with associates and listen to ideas.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Never-ending work with little or no opportunity to advance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Seattle, WA (US)
    Former Employee - Anonymous Employee in Seattle, WA (US)

    I worked at Amazon.com full-time for more than 5 years

    Pros

    This was not an unpleasant company to work for. I was there for 8 years so something must have been good about it. The office culture was mostly great as you were encouraged to be casual, bring your dog to work, and interact with other employees, both on your team and on other teams. I did enjoy that. With the right manager, personal growth was a priority so that was a benefit.

    Cons

    On the other hand, I found myself constantly working. With the company proudly touting the word "Frugal" as the most important leadership principle, you can get the idea of what it was like. They give everyone a company laptop and silently encourage you to work from home after putting in a full day at the office. Well, maybe not so silently since many times meetings were with other teams in India or Japan or China making calls at odd hours of the day in Seattle.

    Pay scale was kinda strange. Being there as long as I was I would have expected higher base pay but that wasn't the case. Everyone around me who did reveal their salary to me was making more even for similar work with shorter time at the company. I did have greater stock awards then they did but even with selling those, my annual take home was much less.

    Amazon has this long list of leadership principles which, to most people, really make very little sense. It all sounds great on paper but applying to real life and real work situations it's almost impossible. Yes these principles show up everywhere especially in the lengthy annual performance reviews where you're asked to evaluate yourself, your manager and any peer reviews that requested based on these concepts.

    Advice to ManagementAdvice

    Get some consistency in your responses to situations and employees. Stop treating SDE and other developers like they matter more. There are other ways to innovate that don't involve computer code. Throw some support in that direction once in a while and stop treating the non-technical employees as disposable.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Unique place to work and can teach you good leadership values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer II  in  Seattle, WA (US)
    Current Employee - Software Development Engineer II in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than 5 years

    Pros

    Leadership principles in Amazon makes it still work like a start-up by developing leaders in the small teams to own their systems and products. Each development team works like its own start-up, each day the developers are encouraged to think big and show ownership. Being vocally self critical is highly encouraged and it makes the teams openly identify areas to improve and act upon them. Most people are smart and have their own core strengths. The people who stay long are generally seasoned leaders even though they are individual contributors, they look out for mentoring and developing the best.
    The experience gained working at Amazon is valuable. It can be applied at any other start-up/other big/established company which works similar to a start-up effectively.

    Cons

    Lots of type A personalities with strong opinions and ideas. If you are able to deal with such members in a team its an advantage. Promotions are hard and can be cut throat. Recognition to the work you have done in terms of getting up the ladder can be challenging. Everyone is smart and hard working which will make it hard to get recognized.

    Advice to ManagementAdvice

    Promoting from within can help with the retention instead of hiring senior positions from outside the company.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Constant change which offers opportunity and challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time for more than a year

    Pros

    Exciting new products putting them into new categories, always looking for new people, you get to work with some great people.

    Cons

    There is never enough time to accomplish all management wants. Very focused on metrics, yet often do not look at what the metrics measure. Very little guidance for career path, often favor an outside candidate over an internal one.

    Advice to ManagementAdvice

    The high degree of internal secrecy makes planning for anything beyond a month or two nearly impossible. For a company that claims to think long-term they are surprisingly focused on the short-term in evaluating employees.

    Recommends
    Positive Outlook
    Approves of CEO

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