Amazon.com

  www.amazon.com
Work in HR? Unlock Free Profile

Amazon.com Reviews

Updated Jul 20, 2014
All Employees Current Employees Only

3.3 3,251 reviews

85% Approve of the CEO

Amazon.com Chairman, President, and CEO Jeff Bezos

Jeff Bezos

(2,269 ratings)

64% of employees recommend this company to a friend

Review Highlights

Pros
  • You will learn a lot while working at Amazon that will be useful for the rest of your career(in 98 reviews)

  • Density of talent: Some really smart people spoiling their careers here(in 302 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel(in 535 reviews)

  • There is literally no work life balance inside this company(in 123 reviews)

786 Employee Reviews Back to all reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Intense

    Anonymous Employee (Former Employee)

    ProsLots of projects to work on, they will give you lots of exposure to different things, never boring. Some very bright people work there. Everything changes quickly and you are expected to stay on top of it all. Peak is as busy as you have heard.

    ConsPace is high, and not much is given to reduce it. Family and personal time must be put 2nd.

    Advice to Senior ManagementReduce the churn. Its variation and goes against tenets of standardization

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    grueling work

    Warehouse Associate (Current Employee) Milton, ON

    ProsPeople are very helpful. If you do your work and follow safety you are left alone (no boss looking. over your shoulder). Very good health benefits for you and your family. Three day weekend

    ConsGrueling 10 hour days on your feet or walking in a huge warehouse.

    Advice to Senior Managementdont bs about safety. There are very unsafe arrangement of products. Fix it first and then talk about safety.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    software engineering

    Anonymous Employee (Current Employee)

    Prosit is a gaood experience

    Consthere nothing bad about it

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Varies by team and "frugal"

    Anonymous Employee (Former Employee)

    ProsSeattle is great. Housing was good. Pay is very good. Great relocation team.

    ConsFrugal means fewer and lower quality perks. Some of things we were given fell apart. Mostly importantly experience varies greatly by team. A bad team means a very bad experience, as you are yelled at and overworked. Overwork is the culture. You will miss traditional software engineering practices, as often release is more important than quality- disproportionately so and scope creep is out of control on some teams. Recruiting is slipshod, they disappear for weeks at a time.

    Advice to Senior ManagementBetter management practices for interns and employees. Some software engineering practices.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    5 people found this helpful  

    Challenging work and smart people all around. No perks. High turn over rate.

    Software Development Engineer II (Current Employee) Vancouver, BC

    ProsHigh hiring standards mean you will be surrounded with smart people. Easy to transfer to other jobs inside the company. Good stepping stone as a means to reach nerdvana ( Google, Facebook, Apple ).

    ConsExcessive overtime without compensation. Difficult to schedule vacations. Poor scheduling of projects. Favouritism. Below average pay. Benefit plan is average. Promotions are difficult to get and the pay raise is very low. Expected to perform at new job level for a full year before promotion will be considered. Two years at Amazon is considered a very long time.

    Advice to Senior ManagementAn eye for an eye... in other words, make sure employees get just rewards for their efforts.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Interesting place to work

    Operations Leadership Intern (Former Employee) Mississauga, ON

    ProsFun place to work
    Lots of other responcibility and freedom

    ConsNo a very good grounding process to learn what to do

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    Meh

    Software Development Engineer II (Current Employee) Vancouver, BC

    ProsHigh hiring bar ensures smart teammates

    ConsEveryone is overworked.
    Ops load is pretty high.

    Advice to Senior ManagementDont set aggressive deadlines

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good company but..

    Anonymous Employee (Former Employee) Seattle, WA (US)

    ProsWorking with great talented set of people, opportunities for cool projects

    ConsCareer growth, salaries (!?, yes, really). If you are in operations, that's hectic job as well. Work-life-balance is not so great.

    Advice to Senior ManagementRecognize the employee's work more effectively

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Brilliant people and no life

    Quality Assurance Engineer I (Former Employee) Cambridge, MA (US)

    ProsAmazon will teach you a lot. You'll be around brilliant people all day and are bound to learn something new from them, even if you pick it up by osmosis.

    The things you do are likely to ship. Not everything does; as with every company, some projects get canned or put on hold indefinitely, but most things move pretty quickly. Even if your particular project never sees the light of day, it's likely that some of the things you did will get repurposed.

    You'll have a pretty good idea of where you fit into the machine based on your job title and the people around you. This isn't the sort of place where you're going it alone and everyone is siloed off; there are literally thousands of people who can answer questions or collaborate.

    If you meet or exceed "the bar", you will be recognised to a degree. In most cases, effort in equals reward out.

    Being so process-heavy can actually be a blessing in disguise as resources are always available for any problems you might run into and things are fairly well-documented.

    Amazon gets things done and one of the key values is having a backbone -- you're expected to stand your ground if you disagree. This lends itself extremely well to things like eliminating code debt and keeping things moving; there's no groupthink. It can sometimes become a little bit adversarial, but it's not a big issue and is a small price to pay for the advantage it gives the organisation. For a huge company, it's outright nimble.

    Everything is data-driven, which I'll also mention in the Cons section. As a pro, though, if you have the data to back it up, you'll be able to get what you want. Additionally, your performance is measured with data-driven metrics, so your review shouldn't come as a surprise -- good or bad.

    ConsI hope you took pictures of your work-life balance while you had it, because it's gone the second you step in the door. If you're not in the office until 2 in the morning some nights, you're probably not meeting the bar. This is an unfortunate fact.

    Salary is average, perks are nil, and bureaucracy is outrageous (though you have to expect the latter in a company of 89,000 people).

    "The bar" is either something you stand on or it hangs over your head. Not "raising the bar" means you're toast eventually. Amazon has a monumental turnover rate; most people will give up after a year.

    Office politics happen, largely in the form of needing to suck up to the right people in order to be heard and having to manipulate colleagues to get them on your side. Again, fairly common in an organisation this big.

    Everything is data-driven. You can't go on instinct or gut feeling; if you don't have the data, you don't have an argument. Your experience means nothing if you don't have data to back it up.

    If something comes down from Jeff, people drop everything in order to kowtow -- which would be fine if it wasn't completely inconsistent with Amazon's stated values. You might lose your job for daring to argue with the decisions of a hypercompetent genius from Mars, but if you want to be consistent with having backbone, that's a chance you have to take. The fabled "question mark emails" mean someone's not sleeping for the next two weeks.

    Advice to Senior ManagementI know Jeff is a visionary-slash-juggernaut, but he is not omniscient and sometimes questioning his judgment is a good thing, even if it's just to suss out why something is being done a certain way.

    Your people are people, not cogs. Your turnover rate is abysmal; start with fixing the work-life balance and you'll see your turnover rate improve.

    Treat your warehouse employees better; if they collapse, you collapse.

    Offices that aren't Seattle shouldn't be second-class citizens. Give them the same or similar perks where it's possible; otherwise you start to breed resentment.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great experience, love-it-or-hate-it culture

    Senior Product Manager Intern (Former Employee) Seattle, WA (US)

    ProsThe work is challenging, and you can immediately see the effects of your efforts in the products. It's also great to work for a company whose products you actually use, so that you have a more personal connection to the product. There is no shortage of opportunities within the company.

    ConsThe culture is fast-paced, competitive and conducive to employees with strong, type-A personalities. I must qualify this statement by saying that I previously worked in the manufacturing industry, which tends to be much more slow paced and traditional. However, I felt like the workload at Amazon was very high even by tech company standards, and the expectations for performance are high. It is definitely a high stress environment, which doesn't suit everyone's work style.

    Yes, I would recommend this company to a friend

Worked for Amazon.com? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.