Amazon.com

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Amazon.com Reviews

Updated Jul 25, 2014
All Employees Current Employees Only

3.3 3,280 reviews

85% Approve of the CEO

Amazon.com Chairman, President, and CEO Jeff Bezos

Jeff Bezos

(2,285 ratings)

64% of employees recommend this company to a friend

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development(in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here(in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel(in 540 reviews)

  • There is literally no work life balance inside this company(in 125 reviews)

789 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
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    Intense

    Anonymous Employee (Former Employee)

    ProsLots of projects to work on, they will give you lots of exposure to different things, never boring. Some very bright people work there. Everything changes quickly and you are expected to stay on top of it all. Peak is as busy as you have heard.

    ConsPace is high, and not much is given to reduce it. Family and personal time must be put 2nd.

    Advice to Senior ManagementReduce the churn. Its variation and goes against tenets of standardization

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

    1 person found this helpful  

    grueling work

    Warehouse Associate (Current Employee) Milton, ON

    ProsPeople are very helpful. If you do your work and follow safety you are left alone (no boss looking. over your shoulder). Very good health benefits for you and your family. Three day weekend

    ConsGrueling 10 hour days on your feet or walking in a huge warehouse.

    Advice to Senior Managementdont bs about safety. There are very unsafe arrangement of products. Fix it first and then talk about safety.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    software engineering

    Anonymous Employee (Current Employee)

    Prosit is a gaood experience

    Consthere nothing bad about it

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    • No Opinion of CEO

     

    Varies by team and "frugal"

    Anonymous Employee (Former Employee)

    ProsSeattle is great. Housing was good. Pay is very good. Great relocation team.

    ConsFrugal means fewer and lower quality perks. Some of things we were given fell apart. Mostly importantly experience varies greatly by team. A bad team means a very bad experience, as you are yelled at and overworked. Overwork is the culture. You will miss traditional software engineering practices, as often release is more important than quality- disproportionately so and scope creep is out of control on some teams. Recruiting is slipshod, they disappear for weeks at a time.

    Advice to Senior ManagementBetter management practices for interns and employees. Some software engineering practices.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

    5 people found this helpful  

    Challenging work and smart people all around. No perks. High turn over rate.

    Software Development Engineer II (Current Employee) Vancouver, BC

    ProsHigh hiring standards mean you will be surrounded with smart people. Easy to transfer to other jobs inside the company. Good stepping stone as a means to reach nerdvana ( Google, Facebook, Apple ).

    ConsExcessive overtime without compensation. Difficult to schedule vacations. Poor scheduling of projects. Favouritism. Below average pay. Benefit plan is average. Promotions are difficult to get and the pay raise is very low. Expected to perform at new job level for a full year before promotion will be considered. Two years at Amazon is considered a very long time.

    Advice to Senior ManagementAn eye for an eye... in other words, make sure employees get just rewards for their efforts.

    No, I would not recommend this company to a friend

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    Interesting place to work

    Operations Leadership Intern (Former Employee) Mississauga, ON

    ProsFun place to work
    Lots of other responcibility and freedom

    ConsNo a very good grounding process to learn what to do

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    3 people found this helpful  

    Meh

    Software Development Engineer II (Current Employee) Vancouver, BC

    ProsHigh hiring bar ensures smart teammates

    ConsEveryone is overworked.
    Ops load is pretty high.

    Advice to Senior ManagementDont set aggressive deadlines

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    213 people found this helpful  

    Make sure you know exactly what you're getting into

    Marketing (Former Employee) Seattle, WA (US)

    ProsThe name will precede you. This company can legitimately be called a "Disruptor" and perhaps even a world-changer. Customers love it and it's amazing to watch it all unfold at times. It's a pleasure to be even a small part of that.

    Even low-level employees are given some ownership, more than they might in some other places. Processes like the customer service andon cord demonstrate this.

    Pay is mostly good, with some caveats (see the Cons section).

    You will learn a ton. You'll be put through the ringer, but will emerge stronger for it. It's been said that a year at Amazon = two years elsewhere. That's definitely true. You'll learn business, supply chain, tech, retail, you name it. You're surrounded by smart people who challenge you to grow constantly. That was one of my favorite parts about working here.

    You can bring your dog to the office, dress code is casual, and South Lake Union is a fun neighborhood to work in. Seattle is stunningly beautiful in the summer, too (if you have time to enjoy it, that is.)

    Bezos is one of the few CEOs I've seen who earns the glowing reputation. He's a genius and a visionary. It's exciting to work in his company, though the thought of what will happen when he moves on is also a bit frightening.

    Cons"Work-life balance" means different things to different people, so I'm not going to say it's bad here per se. That said, long hours are the norm at all levels across the company, and usually that's required and expected just to keep up. Expect 60 hours as your baseline year round and 70 or more during Q4. You should expect that your time and mental energy for kids, hobbies, etc. will be extremely limited. Plan accordingly. Whether this is a negative will depend largely on the individual; just ensure you know where you stand on this before you sign an offer letter.

    That Amazon is a massive company with tons of smart people at all levels can actually be a huge negative. You might be a solid individual contributor, but so is absolutely everyone else - and you're all fighting for the same attention. It can be very hard to stand out, and you have to ensure your manager and your manager's manager know what value you bring at all times or you're toast. (You may still be toast regardless.) That means politics, backstabbing, and stack ranking do occur, despite some claims to the contrary. People definitely look out for themselves and themselves alone here; it's not a collaborative environment. It's also very easy to get the sense that you are a highly expendable cog even if your contributions bring significant value to the company. Plan to fight for yourself hard here, and be prepared to not get much acknowledgment or praise. Even if you do prove yourself well, know that advancement opportunities are limited. Most transfers in my observation were lateral, with big new hires being external. I've heard that the strategy of many people is to do a few intense years of lateral moves which can then be leveraged into a higher position at another company.

    Compensation is a mixed bag. Salaries are just average, but you get a huge signing bonus and stock which vests in strange increments over four years. Since the average employee lasts less than two years, you will not see most of that stock and you may need to repay some of that signing bonus (usually awarded over two years) if you leave or are pushed out. Raises are very, very small each year - your salary will not substantially increase even with a good review. Most people work startup hours, so their effective pay rate is pretty low. Additionally, the company espouses frugality as a core value. While this can be a positive, it also means they're downright cheap on some things, including hardware. Employee perks are pretty much nonexistent, and that's compared to most big companies and not just the Googles of the world. Benefits like health insurance and 401k match are mediocre at best. No free Prime accounts. No paid parental leave; moms get disability and dads get zip. (As in zero. None.) I did mention earlier that this isn't the most kid-friendly company to work for.

    Advice to Senior ManagementIt's great to work at a place that highly values customer experience, so please keep that up. Work on your compensation - it's not competitive when compared to other tech giants. If I'm going to work as hard or as much as I did, at least I'd get free haircuts and food and massages at Google. Hell, even some paid paternity leave would be a start.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Disapproves of CEO

    4 people found this helpful  

    Machine Learning

    Account Executive (Current Employee) Seattle, WA (US)

    ProsAmazon is a well oiled machine and you'll learn a lot if you have the stomach to stay plugged in.

    ConsNegatives outweigh the positives - long hours, politics, unreasonable demands, and disconnect from leadership principles and from employees make it an environment better suited for robots.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    5 people found this helpful  

    Stretch, learn, work, work and work

    Senior Manager (Current Employee) Seattle, WA (US)

    ProsOpportunities abound. Innovative new work being done all day every day. Rapid growth company. Environment that encourages creativity. Autonomy is granted if you know your stuff. Dogs allowed in the office. Casual dress environment. Learned more about business and process efficiency in 4 years at Amazon than I did in 10 years in my prior jobs.

    ConsChronically understaffed. No work life balance and HR Is not seeking to implement it. Churn and burn environment. Arrogant attitude of SVPs with little or no value of employee and employee contributions - i.e. "you're lucky to work here" . Compensation structure is heavily equity based, such that at best salaries are at mid of market requiring sales of shares to meet competitive market salary--leadership principle of "ownership" is a farce. Stock compensation is heavily taxed resulting in a lower overall total compensation package. Benefits are beyond skimpy. Tools, and systems for non-customer facing infrastructure work are fragile and require much manual work to prevent failures.

    Advice to Senior ManagementValues and leadership principles are good. Improve benefits, change compensation structure to more appropriately compensate top talent that work hard to contribute to the company's success.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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