Alaska Airlines Reviews

Updated 23 August, 2014
Updated 23 August, 2014
77 Reviews

3.7
77 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
34 Ratings

Review Highlights

Pros
  • The flight benefits was the best part of the job (in 13 reviews)

  • I love the Travel Benefits of this job, the other flight attendants that I fly with, and all the exciting towns we go (in 8 reviews)


Cons
  • Very odd shift work and starting pay is low (in 6 reviews)

  • Poor pay and horrible schedules all based on seniority (in 3 reviews)

More Highlights

15 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I Love Alaska.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Operations  in  Kent, WA (US)
    Current Employee - Call Center Operations in Kent, WA (US)

    I have been working at Alaska Airlines full-time for more than a year

    Pros

    Flight benefits, compensation, community events,

    Cons

    union rules, Seattle weather, Seniority charts..

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great place to work - perfect for someone starting out in the workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Srevice Agent  in  Seattle, WA (US)
    Current Employee - Customer Srevice Agent in Seattle, WA (US)

    I have been working at Alaska Airlines full-time for more than 5 years

    Pros

    Flexible schedules, great health benefits, awesome coworkers

    Cons

    There are no glaring cons, I love this company.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Pilot Scheduler

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pilot Scheduler  in  Seattle, WA (US)
    Former Employee - Pilot Scheduler in Seattle, WA (US)

    I worked at Alaska Airlines full-time for more than 5 years

    Pros

    What a wonderful job, great people and life/work balance. Time off policies are bid on and are based on your seniority, with that said it is easy to trade among your co-workers for time off.

    Cons

    Salaries could be greatly improved! You are a union employee however the customer service union is very weak.

    Advice to ManagementAdvice

    Give preferential treatment for CSA's to convert to Flight Attendant.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    It's a great airline to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Management and Analytics  in  Seattle, WA (US)
    Former Employee - Project Management and Analytics in Seattle, WA (US)

    I worked at Alaska Airlines as an intern for less than a year

    Pros

    Good working environment, good colleagues, and good retirement package are big pros of the company.

    Cons

    Change management is a huge challenge in this place with all outdated technology and also salary is slightly lower than other major airlines.

    Advice to ManagementAdvice

    It's time upper management realized the need to update all their outdated technology on a periodic basis throughout the company to prevent future irreparable loss.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Quite "forward thinking"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent
    Former Employee - Customer Service Agent

    I worked at Alaska Airlines part-time for more than 5 years

    Pros

    This company is very pro-employee when it comes to providing for their employees. They provide many company resources for issues that arise in our personal lives. Many opportunities throughout the year to earn kudos and additional perks based I performance. Lots of training.

    Cons

    Like all airlines.....the schedule is the schedule. So if you need to call in sick, or need an emergency family leave...you need to have the time in your flex-type account or you need to find someone to cover your shift. Attendance is the main priority for employment. But...it keeps the employees from being lazy.

    Advice to ManagementAdvice

    When implementing changes...run it by many employees to get their "ground level" experience to let you know what the change will REALLY impact down the line.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering  in  Seattle, WA (US)
    Former Employee - Engineering in Seattle, WA (US)

    I worked at Alaska Airlines as an intern for less than a year

    Pros

    Great people to work with, all my coworkers were friendly and loved having me there. The company itself has amazing benefits and a great outlook. The most friendliest airline in the US. Flexible work hours were a plus.

    Cons

    Things can get down a little slow but they have a lot of projects that are being worked on.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    customer service agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent  in  Los Angeles, CA (US)
    Former Employee - Customer Service Agent in Los Angeles, CA (US)

    I worked at Alaska Airlines full-time for more than 10 years

    Pros

    Great people to work with

    Cons

    Great company to work for. No regrets

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Flight Supervisor  in  Seattle, WA (US)
    Current Employee - In Flight Supervisor in Seattle, WA (US)

    I have been working at Alaska Airlines full-time for more than 10 years

    Pros

    I've been with Alaska Airlines for 10 years and in the airline industry since 1977. Alaska has a terrific culture, small company feel and a diverse workforce. Very happy to be part of this great team!

    Cons

    Advancement is limited due to small number of available leadership openings given the size of the company.

    Recommends
    Positive Outlook
  10. 3 people found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant  in  Seattle, WA (US)
    Former Employee - Flight Attendant in Seattle, WA (US)

    I worked at Alaska Airlines full-time for more than a year

    Pros

    You o not have to work long hour days, you get nice layovers, compensation package is great, and its a great place to be a flight attendant

    Cons

    No really a con I see

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Fun PT Job

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee  in  Los Angeles, CA (US)
    Current Employee - Anonymous Employee in Los Angeles, CA (US)

    I have been working at Alaska Airlines part-time for more than 8 years

    Pros

    People are willing to help you with days off, traveling is the best!

    Cons

    Hours are based solely on seniority.

    Positive Outlook
    Approves of CEO

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