Alaska Airlines Reviews

Updated 19 May, 2015
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4.0
37 Reviews
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Recommend to a friend
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
17 Ratings

Pros
  • The flight benefits was the best part of the job (in 14 reviews)

  • Supportive of work/life balance I wasn't there for very long so I can't say much more (in 6 reviews)

Cons
  • Very odd shift work and starting pay is low (in 6 reviews)

  • Poor pay and horrible schedules all based on seniority (in 3 reviews)

More Pros and Cons

37 Employee Reviews

Sort: Popular Rating Date
  1. appying online

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in San Diego, CA (US)
    Current Employee - Flight Attendant in San Diego, CA (US)

    I have been working at Alaska Airlines full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I chose this company because of its family oriented feel! They want each and one of their employees to feel like home which is never a bad thing.

    Cons

    If you like to work in a big company and never run into the same person again this is not the company for you.

  2. Merchant teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchant Teller in San Diego, CA (US)
    Current Employee - Merchant Teller in San Diego, CA (US)

    I have been working at Alaska Airlines full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Holidays paid. Vacation paid. Suck time paid.

    Cons

    Company doesn't treat employees good. They only care about the money and make us work like slaves. I never have Saturday's off.

  3. Helpful (6)

    A company that prides itself on customer service and a small, home-town 'feel' while competing with legacy carriers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alaska Airlines full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Free travel for employees and annual performance bonuses. Good vacation and health benefits and close to one hundred destinations to fly to.

    Cons

    Lower compensation offset by free travel opportunities. Bonuses are tied to performance metrics, which are wound very tight. Opportunity for advancement is extremely limited.

    Advice to Management

    Company is too eager to hire from the outside vs. creating good career-pathing from within for dedicated employees. Turnover for senior employees with higher compensation levels is frequent, in favor of younger employees and lower salaries. Company values are written well but not applied evenly across divisions.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ITS in Seattle, WA (US)
    Former Employee - ITS in Seattle, WA (US)

    I worked at Alaska Airlines

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, plenty of opportunity to do great things, if you like to travel the benefits are awesome.

    Cons

    There is some churn happening within IT, so its hard to tell what will happen over time.

    Advice to Management

    Keep up the good work!

  6. Review for a, a

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Airlines

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay benefit travel food hotel

    Cons

    People customer constant going everywhere

    Advice to Management

    None at the time

  7. Helpful (2)

    Overall a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aircraft Mechanic
    Current Employee - Aircraft Mechanic

    I have been working at Alaska Airlines full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company has given me some opportunities that some may had not when I first entered the aviation field. Although nothing is perfect, it's what you make of your career will decide how you perceive this company. There are advancement opportunity and movement within the company is possible. As most companies the pay is not industry leading, but is averge maybe higher.

    Cons

    Cons in this company are the same as all large corporations. Working midnight shift weekends and holidays are in every aviation job. In the Work center there is no recognition other then what is contractually required. So don't expect pats on the back for a job well done, that is what paychecks are for.

    Advice to Management

    Continue to innovate and find new ways to increase production thru technology. Personal recognition for achievements should be offered. Educational benefits should be offered.

  8. Great company with employees who care and a bright future ahead!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Level Manager in Seattle, WA (US)
    Current Employee - Middle Level Manager in Seattle, WA (US)

    I have been working at Alaska Airlines full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Consistent profits and bonus payout each year. Great PTO program. Senior leadership is very visible and the company cares what employees think and looks for ways to constantly improve the work/life balance. Well run, great operational performance and pride in remaining an independent airline.

    Cons

    Salary is very average and limited career growth potential once you reach a certain level. Middle management can be a frustrating place at times because of the need to appease senior leaders who can be very "hands on."

  9. People oriented company, Profit oriented IT division

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Alaska Airlines as a contractor

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Feels like family. Small company with sweet dramas. People oriented company

    Cons

    IT has a very top-down/ comman & control culture. Not just the leadership, but also people in general.

    Advice to Management

    Engage, inspire and motivate people. Trust them. They are all intellegent!

  10. Helpful (1)

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aircraft Maintenance Technician in Seattle, WA (US)
    Current Employee - Aircraft Maintenance Technician in Seattle, WA (US)

    I have been working at Alaska Airlines full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very organized company, good co-workers (some)

    Cons

    No one seems to be on the same page past working on the aircraft, to many differences at various stations

    Advice to Management

    Have rotating schedules for employees with children because making people work the entire weekend and manage to try to spend time is impossible, family values are not valued by upper management.

  11. Helpful (5)

    Fast Paced, High Pressure Environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alaska Airlines full-time

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Lots of interesting people, great travel benefits, extensive route network can literally take you places you never thought you would go.

    Cons

    Very high stress environment, with long hours and an expectation that salaried employees will work 50-60 hours a week most of the time. The airline industry as a whole is very competitive and cost-conscious, and Alaska is no exception. Do not expect great benefits / perks, outside of the travel benefits (which can be hard to take advantage of). Pay is generally below market when compared to other Seattle-area companies, but is probably in line with other airlines.


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