Alaska Airlines

  www.alaskaair.com
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Alaska Airlines Reviews

Updated 12 June, 2014
Updated 12 June, 2014
76 Reviews

3.6
76 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
33 Ratings

Review Highlights

Pros
  • The flight benefits was the best part of the job (in 13 reviews)

  • I love the Travel Benefits of this job, the other flight attendants that I fly with, and all the exciting towns we go (in 8 reviews)


Cons
  • Very odd shift work and starting pay is low (in 6 reviews)

  • Poor pay and horrible schedules all based on seniority (in 3 reviews)

More Highlights

11 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Work, work, work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  SeaTac, WA (US)
    Current Employee - Anonymous Employee in SeaTac, WA (US)

    Pros

    The flight benefits was the best part of the job. It was nice to go visit family every month.

    Cons

    Flying standby is not what it's cracked up to be. I like to call it "the lottery"... I still get stressed out whenever I'm at the airport from years of anxiety! For the position, the salary was horrible. The don't feel like I had a good work/life balance while working there.

    Advice to ManagementAdvice

    You're employees are playing too many hats and working far too much. Salaries need to be re-evaluated to match competitors.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Hero to zero

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good flight benefits. Some nice people in many customer faced departments. The company is really customer friendly, but what really counts (safety) is lacking.

    Cons

    Middle /Upper Management are stupid and have no credibility with their employees or the FAA. Have many fines and investigations for non-conformance. Safety and reporting problems is smoothed over with a huge turnover in the department with replacement by unskilled engineers. The VP of maintenance is expecting a major accident and is critical of engineering for good reason.

    Advice to ManagementAdvice

    I would clean house in engineering managers ( and many lame engineers) and believe the maintenance management/mechanics are very good. Keep up the smily face in the rest of the company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 5 people found this helpful  

    This company values length of employment more than actual work done.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software QA Engineer II  in  Seattle, WA (US)
    Current Employee - Software QA Engineer II in Seattle, WA (US)

    Pros

    Most employees are very nice.

    Cons

    It's very hard to move around in the company because there's so much favoritism. It's emphasized internal candidates will be treated differently, but their application process filters out internal candidates. So it's very hard to move forward without knowing the right people.

    Advice to ManagementAdvice

    Upper management needs to start recognizing current employees. The lack of attention has been causing many current employees to start looking for advancement elsewhere.

    Doesn't Recommend
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  5.  

    Ramp Service agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ramp Service Agent  in  Fairbanks, AK (US)
    Former Employee - Ramp Service Agent in Fairbanks, AK (US)

    Pros

    Free flight benefits. Medical benefits.

    Cons

    high stress and low pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Fun but not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant  in  SeaTac, WA (US)
    Former Employee - Flight Attendant in SeaTac, WA (US)

    Pros

    The flight benefits... but even then traveling non-rev is a headache

    Cons

    Not being home for any and every holiday, long hours, strange hours

    Advice to ManagementAdvice

    Support your new flight attendants, it should be a time to learn and grow with the company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Broken systems, no accountability, lack of focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Project Manager III  in  Seattle, WA (US)
    Current Employee - IT Project Manager III in Seattle, WA (US)

    Pros

    Personal time off, flexible schedule, occasional telecommuting

    Cons

    IT systems are old and in constant need of repair. Very limited investment in improving behind-the-scenes operations. As far as project management goes, the budgets are undefined because labor isn't planned or tracked well. Schedules are never met because resources are spread too thin and personnel don't feel compelled to meet a schedule. Scopes are constantly in flux.

    Advice to ManagementAdvice

    Focus! Implement and enforce use of a labor planning/time keeping tool that is easy to use. Make people accountable.

    Doesn't Recommend
    No opinion of CEO
  8. 1 person found this helpful  

    Great Brand but Frustrating Middle Management Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA (US)
    Current Employee - Anonymous Employee in Seattle, WA (US)

    Pros

    Decent benefits, including flights (when not full)

    Cons

    Middle management is squeezed to perform more and more with less while upper management enjoys secretive "perks" and front line (union) are paid well through contracted wages and benefits.

    Advice to ManagementAdvice

    Work toward increased transparency, honesty, and internal succession planning. Train, mentor, and promote from the inside to gain trust and loyalty. Performance Based Pay (formerly profit sharing) should be the same percentage of wages or salary company-wide and not higher for upper management.

    Doesn't Recommend
    No opinion of CEO
  9. 1 person found this helpful  

    Frustrating and Unfulfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Designer
    Former Employee - Designer

    Pros

    - The individuals are nice enough to work with.
    - They are flexible with their hours and personal time off.

    Cons

    - If felt like, I imagine, working in a cave. The building was run down and had all sorts of issues. Even the light fixtures and sinks wouldn't work properly.
    - Management would give little respect to those working under them.
    - Many people were not qualified to work in their positions.
    - No "perks" and terrible benefits.
    - Little to no recognition given.
    - One person would be expected to do the work of an entire team. Meaning positions were not filled and people were over worked.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    overall unfulfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Reservations Agent  in  Phoenix, AZ (US)
    Former Employee - Reservations Agent in Phoenix, AZ (US)

    Pros

    flight benefits
    health and vision benefits

    Cons

    uncaring management
    not alot of recognition for a job well done

    No opinion of CEO
  11. 1 person found this helpful  

    Productivity focus squeezes the life out of employees for low pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Seattle, WA (US)
    Former Employee - Anonymous Employee in Seattle, WA (US)

    Pros

    They are active in the community and many of the employees are great people.

    Cons

    Flight are full and it's hard to take time off that has been accrued so travel benefits are difficult to use.

    Advice to ManagementAdvice

    Alaska Airlines is lean enough. Give employees new equipment and learning opportunities to grow. Give some raises and have less controlling middle managers.

    Doesn't Recommend
    Approves of CEO

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