Press Ganey Interview Questions

Updated 22 Sep, 2014
Updated 22 Sep, 2014
12 Interview Reviews

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  1.  

    Account Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Press Ganey.

    Interview Details

    This was a 2 step process: phone interview, followed by a 2 hour onsite interview that consisted of 2 panels. I was a little intimidating, but they tried to make me as comfortable as possible.

    Interview Questions
    • It was very straight forward. They asked background questions and things like "explain a time when you had to get someone to do something they didn't want to do".   Answer Question
    Negotiation Details
    There was no negotiation
    Accepted Offer
    Positive Experience
  2.  

    Bilingual Phone Survey Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Press Ganey.

    Interview Details

    Interview process happened in one day. First did a group interview where Human Resources Manager spoke mostly about the company and asked each of us different question. I was with three other people. Second round was individual interviews with two management professionals. Very easy and basic questions to make sure you understood the importance of confidentiality and could handle conflict resolution with callers.

    Interview Questions
    Negotiation Details
    No room for negotiation.
    Accepted Offer
  3.  

    Administrative Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 6+ weeksinterviewed at Press Ganey.

    Interview Details

    I had to interview with 5 different people,and at the end of it my manager knows nothing about my job. So odd, it took forever!!!

    Interview Questions
    Negotiation Details
    no salary negotion
    Accepted Offer
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  5. 2 people found this helpful  

    Account Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 3+ weeksinterviewed at Press Ganey.

    Interview Details

    Panel style interview. More like an interrogation and intimidation. Ridiculous. Heard they do not do these any more, but still tag team you with 3 or 4 people.

    Interview Questions
    • You have 5 minutes to get as much information about the prospect next to you and then present this person to the group.   Answer Question
    Reasons for Declining

    Not enough pay

    Declined Offer
    Negative Experience
    Average Interview
  6. 2 people found this helpful  

    Improvement Manager Interview

    Anonymous Interview Candidate in South Bend, IN (US)
    Anonymous Interview Candidate in South Bend, IN (US)
    Application Details

    I applied through other source. The process took 3 weeksinterviewed at Press Ganey.

    Interview Details

    The interviewing process has changed numerous times during my tenure there and has continued to change; it is constantly being tweaked and modified. Any insight on my interview process would be mostly moot. It was intimidating - it was a panel of the managers where I had to present a few of the reports that, if i were to get the job, would be presenting to the clients. They were looking for presenting skills and personality. Now, however, they look more for healthcare experience, which helps, but is not as critical as the other soft skills. Personally, with the change in their culture, I wouldn't go back to this company if they doubled my current salary. Employee sat has plummeted and for a company that tried to teach other organizations to survey their employees, I found it sad that they didn't last year because the results of the previous year were abysmal.

    Interview Questions
    • Again, the process has changed. I had to present THEIR data to a panel of managers - without having any knowledge of the material. It was more for presenting skill, but it was quite intimidating!   Answer Question
    Negotiation Details
    not much room for negotiation.
    Accepted Offer
    Positive Experience
    Difficult Interview
  7. 1 person found this helpful  

    App Developer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at Press Ganey.

    Interview Details

    They will do a phone interview - then possibly another phone interview - then an interview with manager - then a panel interview with team -

    Interview Questions
    • What is your greatest fear in business that you think will keep you from reaching higher levels   Answer Question
    Negotiation Details
    I accepted their first offer.
    Accepted Offer
    Neutral Experience
  8. 1 person found this helpful  

    Improvement Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interviews, webinar presentation, and then an on-site presentation with all day interviews.

    Interview Questions
    Accepted Offer
  9. 1 person found this helpful  

    Senior Software Engineer Interview

    Anonymous Interview Candidate in Lexington, MA (US)
    Anonymous Interview Candidate in Lexington, MA (US)
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at Press Ganey in June 2011.

    Interview Details

    It is composed of the usual phone screens. The next step is a face to face where the candidate is evaluated for basic development skills and personality fit for the intended team.

    Interview Questions
    • What is one of your weaknesses and how did you overcome it?   View Answer
    Negotiation Details
    Pretty much take it or leave it. At the time, I felt that this was the best group of people that I had met during the job search process, the company was doing exciting things so I chose to sacrifice a little money for the expected enjoyment of my work life.
    Accepted Offer
    Positive Experience
    Average Interview
  10. 1 person found this helpful  

    Software Quality Assurance Engineer Interview

    Anonymous Interview Candidate in South Bend, IN (US)
    Anonymous Interview Candidate in South Bend, IN (US)
    Application Details

    I applied online. The process took 2 weeksinterviewed at Press Ganey in October 2009.

    Interview Details

    I applied by submitting my resume through Monster. No response, but I didn't give up because I thought I seemed like a really good fit for the job. A couple weeks later, I tried again, and this time received a phone call from HR. We did a phone screen, and then later then brought me in for an interview.

    Interview Questions
    • If you weren't working in this field, what would be your dream job?   View Answer
    Negotiation Details
    I did not negotiate. I wish that I would have; I know others that did.
    Accepted Offer
    Neutral Experience
    Average Interview
  11. 3 people found this helpful  

    Human Resources Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Press Ganey in September 2009.

    Interview Details

    First I had two phone interviews. Next I drove into town, they put me up in a nice hotel. The next day I spent several hours interviewing with several people in different departments. I found the interview process exhausting and Unnecessarily drawn out. For the most part everyone stuck to a script of typical questions. I sensed that most of the people conducting the interview felt stiffeled by having to ask the questions. Some people varied and asked their own style of questions. Everyone was polite and very professional. This is a conservative company. I answered every question to the best of my ability and tried my utmost to remain alert and interested in this archaic interview process.

    Interview Questions
    • Please give me an example of where you have failed or received some negative feedback in some aspect of your job performance. What did you do to try to correct this failure and what resulted from your actions?   Answer Question
    • Give me some examples of how an organization you’ve worked for has benefited from something new that tried on the job.   Answer Question
    Negotiation Details
    My offer came well below what the market will offer so I negotiated other perks to make the offer more suitable. Know the market, know your position and if it is valued within the company. Some positions are more valuable to the company than others. My position was not a direct contributor so it was not as valuable say as a Sales Executive would be. I knew what I could or couldn't negotiate with my given role. In the end I feel that Press Ganey was fair and flexible with regards to my offer.
    Accepted Offer
    Negative Experience
    Difficult Interview

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