H&M Part-time Sales Advisor Interview Questions

Updated 22 Apr, 2015
80 Interview Reviews

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Part-time Sales Advisor Interview

Anonymous Interview Candidate
Accepted Offer
Positive Experience
Average Interview
Accepted Offer
Positive Experience
Average Interview

Interview

telephone interview with a person from head office; first interview in store with the visual manager and department supervisor; second interview in store with the visual manager again and assistant manager

Interview Questions

  • Tell me about yourself; What do you know about the company?   Answer Question

Other Interview Reviews for H&M

  1.  

    Part Time Sales Advisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    I was contacted within 2 weeks of applying online. First I was contacted to do a quick phone interview. I was then called into the store to do an interview. I only had to do one interview with a department manager whereas other employees had to do a follow up interview. I was asked typical customer service questions. They also expect you to do research on the company.

    Interview Questions

  2.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Toronto, ON
    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3 daysinterviewed at H&M (Toronto, ON) in August 2014.

    Interview

    Interview was difficult to get. I applied twice and had many friends rejected as well. After the phone interview, I met with my manager and was asked lots of questions, there were a couple I had to think about for a second. My interview was also being supervised from someone in head office which made me more nervous. I would say my interview was about 40 minutes however talking to my coworkers their were much shorter.

    Interview Questions

  3. Helpful (4)  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Vancouver, BC
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at H&M (Vancouver, BC) in May 2014.

    Interview

    I applied to three different locations online. An H&M Representative called about a week later for a phone interview. Basic questions such as what did I know about the company, previous work experience in retail, why I chose H&M and what I can learn from working there. She gave me an option between two of the three locations I applied from and set up an interview for me in the location I chose for the following week. The second interview was a casual face to face interview with one of the visual managers and a department manager. Basically asked the same questions from the first interview and some situational questions. They asked me to go and wait in the staff room after for a few minutes, called me back in the manager`s room and told me I was hired. ALOT of paperwork to fill out after you`re hired.

    Interview Questions

    • What do you know about H&M, What retail experience do you have and describe in detail what duties you had while working in retail, What duties do you think you`ll have as an H&M sales advisor, etc.   1 Answer
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  5.  

    Part Time Sales Advisor Interview

    Anonymous Interview Candidate in Calgary, AB
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at H&M (Calgary, AB).

    Interview

    A miniature phone interview from the classic interview question book (greatest weakness, availability, ability skills) then was offered a very casual in-store interview with two visuals who asked very general questions about previous work experience and situational customer problems. After meeting with the store manager the next day I was then considered for a part-time position. Easy interview overall.

    Interview Questions

    • What do you know about the company (H&M)?   1 Answer
  6.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Montreal, QC
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at H&M (Montreal, QC).

    Interview

    When I first applied, there were no stores open in my city, therefore I didn't know the company very well. I applied over the internet and got a phone call from the HR team in the following weeks. They asked me why I would like to work for H&M, what I knew about the company, what was my background and wether I was applying for full-time or part-time.

    They later invited me to the first actual interview, which was held in a hotel. A lot of people were being interviewed, as this was the first store opening in the region. I finally met with one of the managers from Toronto that was recruiting for Montreal and he was very nice. He asked me questions about my style, what kind of music I listened to, which were my favorite colours, and the more general questions about the company.

    He told me his coworker would be there for the second interview and asked me to come back two days later. On the second interview he was still by himself, his coworker couldn't make it, so he hired me on the spot.

    Interview Questions

    • I was asked what I would do if I had to redecorate the room in which my interview was taking place.   Answer Question

    Negotiation

    I didn't negociate, as this was my first student job.

  7. Helpful (1)  

    Part Time Sales Advisor Interview

    Anonymous Interview Candidate in Toronto, ON
    Accepted Offer
    Negative Experience
    Easy Interview
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 weeksinterviewed at H&M (Toronto, ON) in June 2010.

    Interview

    Unnecessarily long interview process that most other sales advisors did not have:
    - Short one-on-one interview at the Eaton's Centre during a Job Fair day
    - A week or so later, group interview at their Queen Street West location: in an upstairs meeting room with ten or so other associates taking part in ridiculous group activities (rummaging through clothes to put together thematic sets, stacking coloured boxes to represent window displays)
    - An interview at the store I desired to work at, a week after, with a Department Manager and then a second interview a few days after that with the Store Manager, both of these being traditional sit-down interviews (reviewing my resume, discussing previous experience)

    Interview Questions

    • No difficult questions, the one-on-one interviews were very traditional
      The group interview required us performing tasks involving crates of clothes and coloured boxes with graphics representing the components of a store display
       
      Answer Question
  8. Helpful (8)  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at H&M in March 2015.

    Interview

    Sorry if this is long, I just want to make sure this is as detailed as possible!

    I applied online at H&M and three weeks later got a call from the manager and had a phone interview asking basic questions about availability and previous job experience. He told me there were a lot of applicants and if they decide to let me go threw the next round, I would hear another call by next week.

    True to his word, I got a call the next week on a Friday and was asked to come in on Tuesday. To prepare I read interview reviews on here and checked the company's website to find their mission statement and other facts about H&M(I highly suggest doing this since they have all of their info on their website and would definitely help you answer H&M related Q's during the interview as well as help you relate your experience to the skills the company is looking for in future employees). Also I don't keep up with trends much so I checked online for the latest fashion trends for spring 2015 since a lot of fashion retailers want to know you have some type of knowledge about fashion. Also I wrote down questions I would ask at the end of the interview.

    On the first interview, I came in 15 min early, wearing a white button down shirt, a blazer, and a plaid skirt with tights and jewelry. I met with the assistant manager and was taken to the back of the store for a 1:1. The questions she asked were similar to the phone interview, once again asking about availability and previous work experience. Also asked questions like, "Name a time you worked well with a team." What do you plan on majoring in, in college?" "Where do you you see yourself in this company after a year?" The one question that caught me by surprise is when she said to role play and pretend she's a new employee and I'm helping her train since I told her I help train two new employees at my previous job. Towards the end one of the questions I asked was if I passed this interview how many other interviews I would have since a lot of people on here had between 2-4 interviews. She told me that she was actually going to approve me to go on one final interview the next week! At the of the interview I signed a background check.

    Today was my last interview and I went in wearing a beige sweater and a pleated skirt with tights with a necklace. Like many people on here who had the last interview with two managers, one of them didn't show up so I had another 1:1, but this time with store manager. The same questions were asked once again about my previous jobs, school, and availability. Other questions asked was a time you helped a difficult customer, what set H&M about from other clothing stores, can you work in a fast paced environment, etc. I asked questions about how the store was ran and duties and responsibilities. I was the offered the job on the spot and had to sign paperwork.

    I guess some tips I can offer that will hopefully help is to dress fashionably of course. If you can, dress wearing something that's on trend. If not dress professionally. The interview dress code is really laid back, they want to know your sense of style and individuality! For most question asked I made sure to relate it with previous experience like, "Can you handle feedback?" I said yes and use my experience at my last job were I wasn't trained and how I would always ask for feedback, ways I can improve, and always asked questions. Make sure to keep eye contact, try to smile, and show that you're determined and know about the company and you should do fine! H&M is all giving out opportunities as long as you're dedicated, determined, and work hard, so even if you have no job experience or not retail experience (like me) you can still have the chance to get hired! Good luck and hope this was helpful!!

    Interview Questions

    • Name a time you helped a difficult customer.   1 Answer
    • Name a time where you had bad and good customer service.   1 Answer
    • Name a time were showed leadership.   1 Answer
    • Can you handle feedback well?   Answer Question
  9. Helpful (1)  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at H&M.

    Interview

    Interview process consisted of 3 sessions (3 days).

    Questions:
    -what are your strength and weaknesses?
    -what would you bring to the company?
    -how to deal with in work drama (with customers and coworkers)
    -how will your past employment experience would assist you with this position? (examples)
    -what were task you had to do at your past place of employment?
    -why do you want to work at H&M?

    Interview Questions

    • how to deal with in work drama (with customers and coworkers)   1 Answer
  10.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person – interviewed at H&M.

    Interview

    1 to 1 personal interview. He asked questions like "Tell about a time you helped out a customer and what did you do," or "Tell about a customer asked for a size on a shirt and we did not carry it what would you do in that situation." They really look at what your wearing so make sure you are updated on fashion and make sure you keep a smile and eye contact the whole interview. It was easy and simple interview just make sure you know what to say and be confident!

    Interview Questions

    • Tell about a time you did not like a co worker and what would you do about it   Answer Question

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