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H&M Part-time Sales Advisor Interview Questions

Updated 12 Nov, 2014
Updated 12 Nov, 2014
63 Interview Reviews

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3 people found this helpful  

Part-time Sales Advisor Interview

Anonymous Interview Candidate in Vancouver, BC
Anonymous Interview Candidate in Vancouver, BC
Application Details

I applied online. The process took 2 weeksinterviewed at H&M in May 2014.

Interview Details

I applied to three different locations online. An H&M Representative called about a week later for a phone interview. Basic questions such as what did I know about the company, previous work experience in retail, why I chose H&M and what I can learn from working there. She gave me an option between two of the three locations I applied from and set up an interview for me in the location I chose for the following week. The second interview was a casual face to face interview with one of the visual managers and a department manager. Basically asked the same questions from the first interview and some situational questions. They asked me to go and wait in the staff room after for a few minutes, called me back in the manager`s room and told me I was hired. ALOT of paperwork to fill out after you`re hired.

Interview Questions
  • What do you know about H&M, What retail experience do you have and describe in detail what duties you had while working in retail, What duties do you think you`ll have as an H&M sales advisor, etc.   View Answer
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for H&M

  1.  

    Part Time Sales Advisor Interview

    Anonymous Interview Candidate in Calgary, AB
    Anonymous Interview Candidate in Calgary, AB
    Application Details

    I applied online. The process took 2 daysinterviewed at H&M.

    Interview Details

    A miniature phone interview from the classic interview question book (greatest weakness, availability, ability skills) then was offered a very casual in-store interview with two visuals who asked very general questions about previous work experience and situational customer problems. After meeting with the store manager the next day I was then considered for a part-time position. Easy interview overall.

    Interview Questions
    • What do you know about the company (H&M)?   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Montreal, QC
    Anonymous Interview Candidate in Montreal, QC
    Application Details

    I applied online. The process took 3 weeksinterviewed at H&M.

    Interview Details

    When I first applied, there were no stores open in my city, therefore I didn't know the company very well. I applied over the internet and got a phone call from the HR team in the following weeks. They asked me why I would like to work for H&M, what I knew about the company, what was my background and wether I was applying for full-time or part-time.

    They later invited me to the first actual interview, which was held in a hotel. A lot of people were being interviewed, as this was the first store opening in the region. I finally met with one of the managers from Toronto that was recruiting for Montreal and he was very nice. He asked me questions about my style, what kind of music I listened to, which were my favorite colours, and the more general questions about the company.

    He told me his coworker would be there for the second interview and asked me to come back two days later. On the second interview he was still by himself, his coworker couldn't make it, so he hired me on the spot.

    Interview Questions
    • I was asked what I would do if I had to redecorate the room in which my interview was taking place.   Answer Question
    Negotiation Details
    I didn't negociate, as this was my first student job.
    Accepted Offer
    Positive Experience
    Average Interview
  3. 1 person found this helpful  

    Part Time Sales Advisor Interview

    Anonymous Interview Candidate in Toronto, ON
    Anonymous Interview Candidate in Toronto, ON
    Application Details

    I applied in-person. The process took 3 weeksinterviewed at H&M in June 2010.

    Interview Details

    Unnecessarily long interview process that most other sales advisors did not have:
    - Short one-on-one interview at the Eaton's Centre during a Job Fair day
    - A week or so later, group interview at their Queen Street West location: in an upstairs meeting room with ten or so other associates taking part in ridiculous group activities (rummaging through clothes to put together thematic sets, stacking coloured boxes to represent window displays)
    - An interview at the store I desired to work at, a week after, with a Department Manager and then a second interview a few days after that with the Store Manager, both of these being traditional sit-down interviews (reviewing my resume, discussing previous experience)

    Interview Questions
    • No difficult questions, the one-on-one interviews were very traditional
      The group interview required us performing tasks involving crates of clothes and coloured boxes with graphics representing the components of a store display
        Answer Question
    Accepted Offer
    Negative Experience
    Easy Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Edinburgh, Scotland (UK)
    Anonymous Interview Candidate in Edinburgh, Scotland (UK)
    Application Details

    I applied online. The process took 2 weeksinterviewed at H&M in November 2014.

    Interview Details

    It was a phone interview asking the usual what does great customer service mean to you? Do you shop in h and m? Who is your role model? Why did you apply for h and m?

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  6.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at H&M.

    Interview Details

    I applied online and received a call about a month later. The hiring manager asked a few basic questions over the phone such as previous work experience, why I want to work at h&m, and how did I know they were hiring. She then asked if I was available for an interview for Friday (today). So I had my face to face interview today and was asked to fill out a background check form and asked a few simple questions. It was a pretty laid back interview, not too intense. She told me I should hear back in about a week and a half after the background check goes through. So hopefully it went well and I get the job!

    Interview Questions
    No Offer
    Easy Interview
  7.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at H&M.

    Interview Details

    Went to a job fair! basic questions like tell me a time you went above and beyond for a costumer. Tell me a bad experience you had a job. AVAILABILITY is IMPORTANT.

    Interview Questions
    Reasons for Declining

    Did not want a seasonal job.

    Declined Offer
    Positive Experience
    Easy Interview
  8. 3 people found this helpful  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in New York, NY (US)
    Anonymous Interview Candidate in New York, NY (US)
    Application Details

    I applied online. The process took 3 weeksinterviewed at H&M.

    Interview Details

    I applied online and got a call a week later and they asked me normal questions (availability, why I want to work here, etc) Then went for an interview a few days alter they asked the same thing, filled out background check application. Then they didn't call back so I called after 2 weeks and the Hr manager wasn't there so then she called me the next week. I got the another interview then he told me I was hired

    Interview Questions
    • No difficult. Easy questions. Why H&M?   View Answer
    Negotiation Details
    They asked in interview I had no experience so I said $8.50-9 but they gave me $10.50.
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in New York, NY (US)
    Anonymous Interview Candidate in New York, NY (US)
    Application Details

    I applied online. The process took 6 weeksinterviewed at H&M in October 2014.

    Interview Details

    After applying online on their career website, I got an email to confirm a phone interview by a team coach, I replied to confirm. The next day I got the call & the woman on the phone was very sweet, she asked me simple questions:
    Why do you want to work at H&M?
    What is your daily availability?
    Why do you thin you would be a good candidate for H&M?
    The interview didn't take long & I even managed to make her laugh a little w. my response.She assured me someone would contact me to further the process.
    [To get my foot in the door a little bit I asked her what kind of attire I should wear to the interview,she said it was my choice to dress casually or do it up a bit, they wanted to know me for me]
      A few days later, I got a call from an employee at H&M. She asked to schedule an interview & after confirming the date and time, she informed me of who I would be meeting w. as well as directions to the office.
    [Between my interview & this call, I studied about the company like mad.Do it, it WILL help you. Read other interview reviews on here]

    1:2 Interview
     I arrived at the office super early, so I sat. The woman behind the desk was very polite & nice. Nearing the time of my actual interview the woman who was supposed to interview me came out & told me she had to do a personal thing issue & that I would be interviewed by someone else. That person then met w. me along with another person. They introduced themselves, the second person told me that she was there to take notes.
    He was very polite & basically asked the same questions as on the phone.He did throw a curve-ball:
    How do you think it would be for you to adjust from your previous work place's register program to our register program?
    The other questions were regular:
    What do you think working at H&M will be like? [I said busy & smiled]
    Whats one thing you didn't like about your previous job? [Easy on the answer]
    The interview wasn't long & at the end I was allowed to ask questions:
    [after reading a review] I've heard that in some stores they focus more on customer service rather than the quality of the store's appearance. Does that apply to all stores?
    [They seemed surprised by this question but complimented me on asking]
    What are the dress code policies? For instance I have a septum & I want to dye my hair an unnatural color, am I allowed to have these things shown whilst working here?
    After my questions they thanked me for coming & said " be sure to watch some of the videos on our site to learn about the company for your next interview"
    [Because I am a college student I was told that they could accommodate my schedule, but next semester I was NOT allowed to take on weekend classes]

     It took a long time for them to call me back, almost a month, only because [as I was told] the hiring office was backed up w. applications/interviews. I contacted the Team Coach from the phone interview to help constantly send my information out so that I wasn't forgotten. Finally I received a call asking for another interview. I wasn't told this, but for this one you should dress professionally.

    Group? Interview(Pt I)
     I arrived just on time. There were other candidates there & unfortunately for me, they were dressed professionally.[Be yourself,smile. Interact with the other candidates]The same woman behind the desk before gave me a paper to fill out [the background check & a job description]. We [I didn't know it was a group] were called into the interview room before I finished the paper & was assured I could finish it afterward. Just as the first interview there were two people interviewing everyone one was mostly taking notes, the other asking questions. They introduced themselves & gave us a brief run-through of their career at H&M. We were asked to do the same,5 of us including myself. After intros, he asked:
    Why do you want to work at H&M?
    Where do you see yourself with H&M in a year?
    [I said I didn't think I'd be in a higher position as yet, don't say that. I also said that I believed customers would ask for me by name]
    What was one challenge you faced at your previous employer?
    What would be your ideal working environment? Fast, slow? [H&M is fast]
    Would you prefer to work in a team? [Being a team player is good,mention you can also work alone]
    What would your ideal boss be?
    These aren't all the questions,the rest I cant remember, I know they had specific questions depending on your responses. Another candidate asked:
    Approximately how long does it take one to move up in status?
    [At H&M promotions are called "opportunities"]
    After they both thanked us for coming, we shook hands & were escorted out.They also informed us they would get back to us in about a week after the checks went through. I, however received a call an hr or so after the interview to schedule another group interview, this time with activities, for the following week. I was told to dress professionally.

    Interview Questions
    • When was a time you implemented a change that benefited the company?   View Answer
    No Offer
    Positive Experience
    Average Interview
  10. 3 people found this helpful  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in New York, NY (US)
    Anonymous Interview Candidate in New York, NY (US)
    Application Details

    I applied in-person. The process took 2 daysinterviewed at H&M in September 2014.

    Interview Details

    I went in asked if they were hiring although I applied online it's better if you go in after. They asked if I had a printed copy of my resume, I did, in the front of the store they asked me two simple questions, why H&M? And what is good customer service? Simple enough. Then I shook their hand and went on my merry way but they called me within 5 minutes and asked me to come back for an interview. They took me to the back had me fill out a paper and then asked me more questions. Nothing hard. A time where you used team work? What kind of vibe did u get from h and m when u first went in? How much do you expect to be paid? What do you expect working as a sales advisor as far as the work goes? And a few other I forgot,
    Nothing hard or unexpected . Good luck

    Interview Questions
    No Offer
    Positive Experience
    Average Interview

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