H&M Part-time Sales Advisor Interview Questions

Updated 13 Oct, 2014
Updated 13 Oct, 2014
61 Interview Reviews

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3 people found this helpful  

Part-time Sales Advisor Interview

Anonymous Interview Candidate in Vancouver, BC
Anonymous Interview Candidate in Vancouver, BC
Application Details

I applied online. The process took 2 weeksinterviewed at H&M in May 2014.

Interview Details

I applied to three different locations online. An H&M Representative called about a week later for a phone interview. Basic questions such as what did I know about the company, previous work experience in retail, why I chose H&M and what I can learn from working there. She gave me an option between two of the three locations I applied from and set up an interview for me in the location I chose for the following week. The second interview was a casual face to face interview with one of the visual managers and a department manager. Basically asked the same questions from the first interview and some situational questions. They asked me to go and wait in the staff room after for a few minutes, called me back in the manager`s room and told me I was hired. ALOT of paperwork to fill out after you`re hired.

Interview Questions
  • What do you know about H&M, What retail experience do you have and describe in detail what duties you had while working in retail, What duties do you think you`ll have as an H&M sales advisor, etc.   View Answer
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for H&M

  1.  

    Part Time Sales Advisor Interview

    Anonymous Interview Candidate in Calgary, AB
    Anonymous Interview Candidate in Calgary, AB
    Application Details

    I applied online. The process took 2 daysinterviewed at H&M.

    Interview Details

    A miniature phone interview from the classic interview question book (greatest weakness, availability, ability skills) then was offered a very casual in-store interview with two visuals who asked very general questions about previous work experience and situational customer problems. After meeting with the store manager the next day I was then considered for a part-time position. Easy interview overall.

    Interview Questions
    • What do you know about the company (H&M)?   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Montreal, QC
    Anonymous Interview Candidate in Montreal, QC
    Application Details

    I applied online. The process took 3 weeksinterviewed at H&M.

    Interview Details

    When I first applied, there were no stores open in my city, therefore I didn't know the company very well. I applied over the internet and got a phone call from the HR team in the following weeks. They asked me why I would like to work for H&M, what I knew about the company, what was my background and wether I was applying for full-time or part-time.

    They later invited me to the first actual interview, which was held in a hotel. A lot of people were being interviewed, as this was the first store opening in the region. I finally met with one of the managers from Toronto that was recruiting for Montreal and he was very nice. He asked me questions about my style, what kind of music I listened to, which were my favorite colours, and the more general questions about the company.

    He told me his coworker would be there for the second interview and asked me to come back two days later. On the second interview he was still by himself, his coworker couldn't make it, so he hired me on the spot.

    Interview Questions
    • I was asked what I would do if I had to redecorate the room in which my interview was taking place.   Answer Question
    Negotiation Details
    I didn't negociate, as this was my first student job.
    Accepted Offer
    Positive Experience
    Average Interview
  3. 1 person found this helpful  

    Part Time Sales Advisor Interview

    Anonymous Interview Candidate in Toronto, ON
    Anonymous Interview Candidate in Toronto, ON
    Application Details

    I applied in-person. The process took 3 weeksinterviewed at H&M in June 2010.

    Interview Details

    Unnecessarily long interview process that most other sales advisors did not have:
    - Short one-on-one interview at the Eaton's Centre during a Job Fair day
    - A week or so later, group interview at their Queen Street West location: in an upstairs meeting room with ten or so other associates taking part in ridiculous group activities (rummaging through clothes to put together thematic sets, stacking coloured boxes to represent window displays)
    - An interview at the store I desired to work at, a week after, with a Department Manager and then a second interview a few days after that with the Store Manager, both of these being traditional sit-down interviews (reviewing my resume, discussing previous experience)

    Interview Questions
    • No difficult questions, the one-on-one interviews were very traditional
      The group interview required us performing tasks involving crates of clothes and coloured boxes with graphics representing the components of a store display
        Answer Question
    Accepted Offer
    Negative Experience
    Easy Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review
  5.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at H&M.

    Interview Details

    I applied online and received a call about a month later. The hiring manager asked a few basic questions over the phone such as previous work experience, why I want to work at h&m, and how did I know they were hiring. She then asked if I was available for an interview for Friday (today). So I had my face to face interview today and was asked to fill out a background check form and asked a few simple questions. It was a pretty laid back interview, not too intense. She told me I should hear back in about a week and a half after the background check goes through. So hopefully it went well and I get the job!

    Interview Questions
    No Offer
    Easy Interview
  6.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at H&M.

    Interview Details

    Went to a job fair! basic questions like tell me a time you went above and beyond for a costumer. Tell me a bad experience you had a job. AVAILABILITY is IMPORTANT.

    Interview Questions
    Reasons for Declining

    Did not want a seasonal job.

    Declined Offer
    Positive Experience
    Easy Interview
  7. 3 people found this helpful  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in New York, NY (US)
    Anonymous Interview Candidate in New York, NY (US)
    Application Details

    I applied online. The process took 3 weeksinterviewed at H&M.

    Interview Details

    I applied online and got a call a week later and they asked me normal questions (availability, why I want to work here, etc) Then went for an interview a few days alter they asked the same thing, filled out background check application. Then they didn't call back so I called after 2 weeks and the Hr manager wasn't there so then she called me the next week. I got the another interview then he told me I was hired

    Interview Questions
    • No difficult. Easy questions. Why H&M?   View Answer
    Negotiation Details
    They asked in interview I had no experience so I said $8.50-9 but they gave me $10.50.
    Accepted Offer
    Positive Experience
    Easy Interview
  8. 3 people found this helpful  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in New York, NY (US)
    Anonymous Interview Candidate in New York, NY (US)
    Application Details

    I applied in-person. The process took 2 daysinterviewed at H&M in September 2014.

    Interview Details

    I went in asked if they were hiring although I applied online it's better if you go in after. They asked if I had a printed copy of my resume, I did, in the front of the store they asked me two simple questions, why H&M? And what is good customer service? Simple enough. Then I shook their hand and went on my merry way but they called me within 5 minutes and asked me to come back for an interview. They took me to the back had me fill out a paper and then asked me more questions. Nothing hard. A time where you used team work? What kind of vibe did u get from h and m when u first went in? How much do you expect to be paid? What do you expect working as a sales advisor as far as the work goes? And a few other I forgot,
    Nothing hard or unexpected . Good luck

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  9.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in London, England (UK)
    Anonymous Interview Candidate in London, England (UK)
    Application Details

    I applied online. The process took 2 weeksinterviewed at H&M in September 2014.

    Interview Details

    I applied online.I was called to come in for an interview at Oxford Street.the interview was kinda relaxed.I know I did my best,at the end I asked if I would get a feedback if successful or not?I was told I would.it's about 3weeks now and still no reply.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  10.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Chicago, IL (US)
    Anonymous Interview Candidate in Chicago, IL (US)
    Application Details

    I applied online. The process took 2 weeksinterviewed at H&M in September 2014.

    Interview Details

    I applied online for a position at an H&M which will soon open at my local mall. I found the online application very easy and straightforward. I was then emailed about 5 days later an invitation to an Open House, where I was to be interviewed.

    The invitation said to dress casual and to show case your personal style. I wore a nice blazer, a casual tee from H&M, a nice necklace from H&M, black Harem pants and flats. I can say everyone at that open house had very different style.

    I was nervous for the interview given I had only been to a handful of interviews before, but I read as much as I could about the company on their website so as to be as best prepared as possible. I would definitely recommend this to anyone who is going to interview at H&M because many of the questions they asked me in the interview related back to what I found on the company website.

    At the open house, I came in, registered, and waited in line behind about 7 other people waiting to be interviewed. I was called about 20 min. later. I first interviewed with a hiring manager. She was very nice and laid back. She began the interview telling me about herself and then she asked me questions like, "Tell me about yourself", "What experience do you have in retail", "Why do you want to want to work with H&M", "What's your availability?", "What do you expect from H&M?", "Are you willing to work weekends?", "What is your expected wage?" and finally she asked if I had any questions for her. I asked her what she enjoyed most about her job. (I think it's a good idea to have a question or two in mind to ask your interviewer in case they give you the opportunity to ask questions).

    She then asked me if I had time to interview with another manager and I said yes. I waited about 10 min. and then interviewed with a Store Manager. She asked me pretty much the same questions the Hiring Manager did, along with a couple others. I felt kinda redundant repeating myself but they're looking for consistency so keep your answers consistent. She also asked me questions like: "Tell me about a time you gave great customer service?", questions regarding my last position in retail, "In your, previous retail work, how did you raise sales?", "What does it mean to you to be straightforward?", and "What does "We believe in people mean to you?" These last two questions relate to H&M's values, so like I said study their website!

    After the interviews the Store Manager told me that they would notify me within 2 weeks if I got the job.

    About a week after that, I received a call inviting me to another interview.

    At that "interview", I was offered the position. She only asked me a couple questions to refresh her memory about which of the applicants I was. She asked me to explain my retail experience. Then she told me she'd like to offer me the position. She then took out a folder and began to explain to me everything inside it (code of conduct, training process, benefits, etc). She gave me my orientation date, place and time and that was about it. Overall took about 15 minutes.

    My interview tips would be for you to be yourself! Be positive and upbeat! Try to incorporate stuff from their website into your answers. For example, when they asked me "Why to you what to work for H&M", I answered something like, "I want to work for H&M because I share many of their values such as respect for all people and the environment. I really love their approach to sustainable fashion, because often as consumers we aren't aware of the environmental impacts our clothes have plus H&M is quality clothing at affordable prices and that's something that really sets it apart from other sustainable clothing lines."

    I'm someone that really likes to be around people, likes helping people and has an entrepreneurial spirit and I really tried showcasing that in my interview. I was worried about not getting the job because I only had about 8 months of previous work and that had been about 2 years ago! But I mentioned to them that for about 10 years now (since age 14) I had run my own stall at a local market during the summers, so I'm assuming that helped my case.

    Interview Questions
    • What does "We believe in people mean to you?"   View Answer
    Negotiation Details
    I put on my application I was willing to work for minimum wage at the actually ended up giving me a hire wage without me negotiating.
    Accepted Offer
    Positive Experience
    Easy Interview

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