Best Buy

www.bestbuy.com

Best Buy Geek Squad, Agent (CIA) Interview Questions

Updated 15 Jan, 2015
Updated 15 Jan, 2015
85 Interview Reviews

Interview Experience

Interview Experience

70%
17%
12%

Getting an Interview

Getting an Interview

50%
24%
0%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy

85 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

 

Geek Squad, Agent (CIA) Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

Applied online, within a couple weeks was contacted over the phone to come in and do an in person interview. The interview was pretty casual, nothing out of the ordinary. The manager I interviewed with was pretty cool and easy going.

Interview Questions
  • How would you handle a disgruntle customer?   View Answer
Negotiation Details
no
Accepted Offer

Other Interview Reviews for Best Buy

  1.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    they test your skills with visual identification of parts, and test of skills on a computer,its not hard if your really a geek at heart.its simply to see a bit of what you know and how you will fit into the "squad"

    Interview Questions
    No Offer
    Average Interview
  2.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate in Plymouth Meeting, PA (US)
    Anonymous Interview Candidate in Plymouth Meeting, PA (US)
    Application Details

    I applied online. The process took 2 weeksinterviewed at Best Buy in November 2014.

    Interview Details

    Went for two interviews, was told the over the phone call was my first interview but honestly all they did was ask when I wanted to meet them in person. First interview the guy showed me around the place and asked me some situational questions, then told me that he would schedule me for the same time the next week, and that he would also consider me for other positions around the store considering they have more of a need for workers in other positions then they do for Geek Squad. At the Second Interview I ended up waiting for 30-40 minutes because there was a scheduling mishap, for some reason my interview was scheduled during an important meeting with one of the departments. Once the interview started it was more of the same thing but this time with the store's General Manager.

    Interview Questions
    • "What would you do to make sure that you meet your hourly sales goals?"   Answer Question
    No Offer
    Positive Experience
    Average Interview
  3.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate in Dallas, TX (US)
    Anonymous Interview Candidate in Dallas, TX (US)
    Application Details

    interviewed at Best Buy in August 2014.

    Interview Details

    Everything was great. He spoke about the company and what I would be doing. I already know a lot about tvs. They helped me with talking to customers. I picked it up quick and moved it fast. Just talk about how well you can talk to customers. You will do fine

    Interview Questions
    • Nothing,just the basic questions you can find online or YouTube.   Answer Question
    Negotiation Details
    Offer,take it or leave it
    Accepted Offer
    Positive Experience
    Easy Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate in Union, NY (US)
    Anonymous Interview Candidate in Union, NY (US)
    Application Details

    I applied online – interviewed at Best Buy in July 2014.

    Interview Details

    Terrible and unorganized, was scheduled for a 3pm interview and showed up an hour early to wait until that time and then having someone tell me the hr manager isn't here cause he left early.

    No Offer
    Difficult Interview
  6. 3 people found this helpful  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate in Monroe, NY (US)
    Anonymous Interview Candidate in Monroe, NY (US)
    Application Details

    I applied online. The process took 1+ weekinterviewed at Best Buy.

    Interview Details

    Fairly general interview questions. Very friendly interviewers. It was a 2 interview process. The first one seemed more along the lines of informing you about the position to see if you still were interested. The second one had more questions along the lines of work ethics. Both interviews seemed laid back, but still had the important questions.

    Interview Questions
    • Unexpected: What are your views of customer or employee theft?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Best Buy.

    Interview Details

    Meet with Geek Squad Manager and Store Manager. Interviews weren't substantial and they took me at my word on my experience. More focused on sales experience than technical. I had all the basis for an A+ cert but they were more happy that i'd worked as a sales rep elsewhere.

    Interview Questions
    • What experience in sales and computer repair do i have.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate in Tucson, AZ (US)
    Anonymous Interview Candidate in Tucson, AZ (US)
    Application Details

    I applied online. The process took 1+ weekinterviewed at Best Buy.

    Interview Details

    Someone in HR initially called to ask about availability and if I still wanted then position, scheduled an interview for 2 days later. The manager was really disinterested and had half a pen in his mouth the whole time. He seemed bored and it immediately turned me off wanting to work for Best Buy.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  9.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Best Buy in May 2014.

    Interview Details

    Phone interview -> Geek squad manager interview -> GM interview

    Overall process took pretty long, but got the job and is working now.

    Asked a lot of situation questions such as tell me one time...

    and of course tell them you can sell anything they want you to sell

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate in Temple, TX (US)
    Anonymous Interview Candidate in Temple, TX (US)
    Interview Details

    A few technical questions asked. Questions about how you would handle certain situations.

    Interview Questions
    • Name a time you had to go above and beyond to help a customer.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

Work at Best Buy? Share Your Experiences

Best Buy

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates who said that their interview experience was positive, neutral or negative.

Your response will be removed from the review – this cannot be undone.